I have a live bet with bwin on match Suduva - Rapid Vienna, on UNDER 2.5 goals, odds 2.40, 300 euro stake.
Bwin cancelled my bet motivated by the answer below. Of course the event was not closed since I could bet it and it was live. After I took my bet they also changed the odds to 2.20, so their motivation is somehow funny.
I must say that it`s impossible to be a late bet since my bet is on UNDER, so can`t be placed after a goal was scored or something like this.
Also must add that the odds were quite similar with bet465 odds (they had 2.20 at that moment) and I know that because I was watching their live streaming for the match involved, so can`t be any misprint or something like this. They simply had better odds than Bet365, and I took the best offer.
Bwin CS reply:
"Dear Mr .....,
Thank you for your e-mail.
We would like to inform you that your bet: FK Suduva - SK Rapid Vienna, How many goals will be scored? is invalid, since the bet was placed after it had already been closed due to a transmission and processing delay. Such delays can lead to late bets in isolated cases, which unfortunately cannot be completely avoided.
Below please find the relevant extract from our General Terms and Conditions, which you can find by clicking on the link at the bottom of our homepage. "
Already filled a complaint and hope for help.