1. #1
    brp0954
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    Reddick vs. Bell Xfinity Matchup Heritage/Sportsbetting

    I made wagers on Reddick over Bell in the Xfinity race this past weekend and both were graded losses. My wagers were then changed to refund "no action" at Heritage and Sportsbetting said they would give me a "good will" gesture and refund my bet. The wagers in question both lost but after post-race inspection Bell was placed in last place since he did not qualify and Reddick in ninth.

    I spoke with a Bert at Heritage and he was very nice and he basically said this has never happened and he said if a driver fails post inspection it would be a refund but if the driver won and failed post inspection it would be a loss since it is "action." I did not see that anywhere in their house rules but what can I do?

    I went on live chat with Sportsbetting and the person I chatted with spoke to two different people in the grading department and I was told that this happened:
    1. All Sporting Events will be settled in accordance with our wagering rules on the day they are completed. Any subsequent change in the result of an event due to any form of protest will not be considered for settlement. Las Vegas rules will apply for anything not mentioned in the points above.


    The post race inspection was done by 440p. Do I have a legitimate gripe or is it one of those fluke things that just took place? I love Heritage and Sportbetting by the way they offer a good product and I have never really had a problem with either besides this one.

    https://www.nascar.com/results/race_...-300/stn/race/

    https://www.nascar.com/news-media/20...-disqualified/

  2. #2
    Optional
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    Was this a qualifying head to head bet at Chicagoland?

  3. #3
    brp0954
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    No it was for the full race.

  4. #4
    Optional
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    Oh sorry, I see.

    The new post race inspection problem from the new rules this year.


    We've been predicting problems as books sort out how they plan to grade these now.

    So they are saying a post race DQ voids all bets on that matchup by the sounds?


    That would be a unique rule if so.

  5. #5
    Optional
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    I wish every book would just follow 5Dimes.

    Whatever is "official" at podium presentation time.

  6. #6
    brp0954
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    Bert at Heritage told me that. I said it says that nowhere in your house rules he said this is the first for me too regarding this issue.

    Sportsbetting I still do not understand how they could grade it the way they did considering in their house rules it says "Both drivers must start. Graded once the post race inspection process is complete and an official result is declared."

  7. #7
    Optional
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    Quote Originally Posted by brp0954 View Post
    Bert at Heritage told me that. I said it says that nowhere in your house rules he said this is the first for me too regarding this issue.

    Sportsbetting I still do not understand how they could grade it the way they did considering in their house rules it says "Both drivers must start. Graded once the post race inspection process is complete and an official result is declared."
    That line seems to make it clear they have graded to their rules actually.

    Can you please post the full section on Heritage motor racing rules?

  8. #8
    brp0954
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    Heritage's house rules regarding motor racing:



    • If a race or qualifier is postponed for any reason, all wagers will remain valid for 48 hours. After 48 hours all wagers will be canceled and the monies refunded.
    • The Official winner of the race shall be the winner of the race for wagering purposes; this includes all races which are halted prematurely for any reason.
    • In head-to-head matchups, both drivers must start the race in order for the wager to be considered action.
    • If a starting driver who has completed at least one lap is replaced during the race by another driver for any reason, the starting driver will be awarded the finishing driver's position at the end of the race.
    • Formula 1: The start of any race is defined as the signal to start the warm up lap. Drivers must start the race in order for wagers to be considered action.
    • NASCAR: The start of any race is defined as the signal to start the warm up lap. Drivers must start the race in order for wagers to be considered action.




    Sportsbetting has that message regarding the post race inspection attached to all of their race wagers I believe in head to head matchups. The thing I cannot understand is why they are sticking to the way they graded the race as Bell as the winner of the matchup then post inspection?

  9. #9
    Optional
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    Quote Originally Posted by brp0954 View Post
    I made wagers on Reddick over Bell in the Xfinity race this past weekend and both were graded losses. My wagers were then changed to refund "no action" at Heritage and Sportsbetting said they would give me a "good will" gesture and refund my bet.
    Let me just get this straight in my head.

    At race end your wagers lost, but after post race inspection changes, they would have won. But you were only given a void.

    And are asking if you should be paid as a winner?

  10. #10
    brp0954
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    Optional that is correct on both websites I bet Reddick over Bell and both were graded losers. I went to both websites today and went on live chat with sportsbetting and on live chat and the phone with Heritage. Heritage said since Bell was DQ'd even though he ran it was no action and sportsbetting gave me my wager amount as a "good will gesture" I was told. Am I crazy here but shouldn't both places grade each one as a winner?

  11. #11
    Optional
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    Quote Originally Posted by brp0954 View Post
    Optional that is correct on both websites I bet Reddick over Bell and both were graded losers. I went to both websites today and went on live chat with sportsbetting and on live chat and the phone with Heritage. Heritage said since Bell was DQ'd even though he ran it was no action and sportsbetting gave me my wager amount as a "good will gesture" I was told. Am I crazy here but shouldn't both places grade each one as a winner?
    Sportsbetting, Based on the line you quote that was on the bet offer "Both drivers must start. Graded once the post race inspection process is complete and an official result is declared.", I agree sounds like it should be a winner. Unless there is something else in their rules somewhere that specifically says DQ drivers void H2H bets.

    If you send in a complaint form about that one we can ask a manger to check that one: https://www.sportsbookreview.com/sportsbook-complaint/


    As far as Heritage, it appears they have now learned about the issue. Their rules really don't cover it, so maybe a void is fine there? It would have been a loss last year I think. (although far less likely to have happened before 2019)

    Did Bert say they planned to update their rules on this for next week?

  12. #12
    Optional
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    I think Sportsbetting have made a bad decision with that rule personally.

    Race results at podium so much neater and has always been the way in motor racing in most cases.

  13. #13
    brp0954
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    Bert didn't say anything about it being updated on the website I think he was more surprised at the result of what happened. A refund is fair I guess considering they really have no concrete rules regarding this I just hope they add it in somewhere and are consistent until they do.


    I will fill out a complaint form regarding sportbetting. Optional would you like me to fill one out for Heritage also maybe you could expedite the rules process faster then?

  14. #14
    Optional
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    Quote Originally Posted by brp0954 View Post
    Bert didn't say anything about it being updated on the website I think he was more surprised at the result of what happened. A refund is fair I guess considering they really have no concrete rules regarding this I just hope they add it in somewhere and are consistent until they do.


    I will fill out a complaint form regarding sportbetting. Optional would you like me to fill one out for Heritage also maybe you could expedite the rules process faster then?
    No, just Sportsbetting complaint is fine.

    I'll get admin to email Bert and ask what the plan is for this weeks races. And hopefully let everyone know here.

  15. #15
    brp0954
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    Thanks again Optional for your time with this matter and the complaint form has been submitted!!

  16. #16
    Optional
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    Sent you a PM too

  17. #17
    BigJay
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    Optional. Did you get any definitive word on how the race grading will be done from now on at Heritage?

    Thanks as always

  18. #18
    Optional
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    Quote Originally Posted by BigJay View Post
    Optional. Did you get any definitive word on how the race grading will be done from now on at Heritage?

    Thanks as always
    Not yet. But I have been told we will be updated.

    Not in time for tonight's Xfinity race by the looks though.

  19. #19
    Optional
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    3rd place, Allendinger, in last night's Xfinity race was DQed in post race inspection.

    Sent a message to point out it happened again.

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