[junglekid]

In 2015 I opened an account at bookie Sportsbet.com.au which I hardly ever used just placing about 1 bet per year. In March 2018 I was looking through and old notebook and saw written down the username and password for bookie Sportsbook.com.au an Australian bookie and decided to give it a shot again. Over the next 3 months I redeposited again and again losing about 1000 Australian Dollars betting in mostly British Horse racing and some Soccer. I placed about 100 bets that never went over $100 a pop. A few times I asked for small Skrill payouts that were never bigger than $170 and I received them next day to my Skrill account.

Problem begun the last days of May when I won three British Horse racing bets in a row of about $80 each which send my account over the $1000. When I tried to withdraw $90 to Skrill It was never processed and was returned to my account. I tried to withdraw the $90 again and after one month of being given the runaround because “Skrill withdrawals are hard to do” I finally gave up and asked them if they could send me $1000 by International Bank Transfer .

They requested a “notarized” Bank statement that I scanned and emailed them a week later. As soon as I sent them the statement I logged into my account and requested a $1000 withdrawal. Now one month later the money has not yet appeared in my bank account .They claimed they wired the money the next day after my request and I keep getting the stupid excuse “the payment department is looking into this ” Reminds you of “the Check is in the mail” joke

I would be laughing except for the fact that this bookie rated “B” by Sportsbooreview is scamming me out of $1154 that I won by betting smart(and getting lucky). This bookie should be added to the list of F rated “Deposit-only” bookies. Watch out guys and stay away from these thieves “down under”

[shari91]

I've been with them for too many years to even remember now and have never had an issue with payment, even with amounts much larger than $1000. Maybe ask them for proof of payment and if they provide it, it may be a problem on your bank's end. Either way though I wouldn't be that worried about them trying to scam you out of money. They're much too large of a company and are regulated by the Australian government so they'd never even attempt to get away with it.

[junglekid]

The same way I thought so It did not worry me too much when they delayed my Payment because It was Australian Bookie and they are supposed to be safe, not lowlifes like the Russian Mobster bookies the likes of 1xbet and such. But when they kept my payment I began googling them and all I could find were glowing positive reports until I found what Australian bettor were saying about them. It happens that there are Many complaints from gamblers being slowpayed or flat out ripped off as can be seen at https://au.trustpilot.com/review/sportsbet.com.au

The problem is NOT in my bank because in a whole month they could not make a simple $90 payment to my Skrill account that most bookies do in 24 hours or less with Pinnacle being the fastest with Skrill payments under 5 minutes from the moment a payout request is made

[Optional]

Why don't you shoot in a Sportsbook Complaint form and hopefully SBR can help get it sorted out for you.


They are now owned by Paddy Power btw. Any chance you have ever had an issue with PP in the past?

[junglekid]

Shari91 the funny thing is that I have requested over chat Proof of Payment:a wire number,a screenshot,anything .They refuse to do it.
They never answer emails and the only way I can reach them is on chat .Otherwise they never answer email or follow by email. Terrible customer service. They way I see it now Sportsbet.com.au = Scam
You have been lucky so far or they selectively pick on some customers to ripoff

[junglekid]

I will open a complaint,thanks. I did have an account with Paddy Power that was limited to peanuts. I asked for my small 150 Eur balance that was promptly sent to me via Skrill. Zero delays. For those of us who have used European Bookies Paddy is well known to cater to the recreational bookie sector only. As soon as they see you betting smart they close you down. No big deal there. Paddy also owns Betfair, So normally you would not associate solid companies like Paddy Power o Betfair with scammers. Maybe Sportsbet is owned by Paddy but have different management

[junglekid]

Anne (Sportsbet) Aug 7, 15:02 AEST Dear Efrhen, Thanks for getting in touch with us. We have lodged a trace with our bank to try and track down your withdrawal for $1000. Please note that this can take up to 10 weeks to be resolved, and we cannot guarantee that the funds will be recovered. Should you require any further assistance please do not hesitate to contact us. Kind Regards, Sportsbet.com.au

Anne (Sportsbet) Aug 7, 15:02 AEST Dear xxxxx, Thanks for getting in touch with us. We have lodged a trace with our bank to try and track down your withdrawal for $1000. Please note that this can take up to 10 weeks to be resolved, and we cannot guarantee that the funds will be recovered. Should you require any further assistance please do not hesitate to contact us. Kind Regards, Sportsbet.com.au

10 weeks and no hope It will ever be recoovered? Sounds scammy to me( Plese don't delete this answer .seems relevant)

[semibluff]

What are the odds on every new poster using the same word - 'scam'?

[Optional]

I will open a complaint,thanks. I did have an account with Paddy Power that was limited to peanuts. I asked for my small 150 Eur balance that was promptly sent to me via Skrill. Zero delays. For those of us who have used European Bookies Paddy is well known to cater to the recreational bookie sector only. As soon as they see you betting smart they close you down. No big deal there. Paddy also owns Betfair, So normally you would not associate solid companies like Paddy Power o Betfair with scammers. Maybe Sportsbet is owned by Paddy but have different management

It has an Australian office, but a lot of admin is still direct from UK. It's pretty much Paddy Power with different branding.

[junglekid]

What are the odds on every new poster using the same word - 'scam'?

If a Bookie steals $1154 from me without any reason given,just because they can, Scam is the first word that comes to mind