1. #1
    MIGUEL PEREZ
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    legends

    hi im having a problem with legends i made twenty deposits to earn my first level loyalty point with legends. judy from legends refuse to give it to me she said she gave me a freeplay for 20 in return for my entire loyalty points . i told her a 20 freeplay for my entire right is not a fair deal and that i earned my points by putting in 1000 dollars. i even offered to pay her the freeplay in return for my loyalty points she said no. when i told her that i would speak to sbr about it she banned me. now im not able to bet there . she also told sbr about me yelling at them over a bonus when i first singed up three months ago. ill admit that was true but it was three onths ago and had nothing to do with this issue. also i was never warned or had issue with them after that as i was still betting with them now she uses the issue from three months ago to ban me. all i want is what is due to me as stated in there fine print she has no right not to give it to me. i told sbr about this they have not tried to help they phoned her and she told them about the issue three month ago never mentiond anything about this issue dont know what to do sbr wont help me. ive sent email after email in one email they did say legends was suppose to pay me the loyalty points under the fine print. i advised her of this she said sbr never brought that up to her. please someone help me get whats due to me i did not want to post this but i down to my last resort also if they dont want me on there site fine just pay me my loyalty points i earned that with my money
    Last edited by MIGUEL PEREZ; 01-31-13 at 11:32 AM. Reason: spelling

  2. #2
    MIGUEL PEREZ
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    she also told me legends do not ban people . three hours later bam im gone for asking for something thats rightfully mine. also other then payout this book is vastly overated. no latenight lines they dont put lines up sometimes till three hours before gametime. no tennis till quaterfinals . no parlays on tennis or fights everthing is geared towards thier favor. not to mention bad attitudes by there reps who are always argumentive

  3. #3
    SportsbookReview
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    Miguel,

    Your account was closed due to abusive language toward staff. Factual correction: Your loyalty points were never taken from you, but even so, you could do nothing with them as you could only get cash back on net losses and your account was up lifetime.

  4. #4
    MIGUEL PEREZ
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    i did not have a issue with them until i asked for the loyalty points . if so why was i on there three months with no ban all of a sudden im abusing staff . why was i not told anything about this until i asked for my points. look up the the phone all i had with phil he abused me with his language. i never abused anyone it just there way of booting me. its always one sided with you guys so your telling me if i did not bring up the loyalty points i would still be banned i not at all. please tell them to play you the tape with me and phil bet you wont do that. i use y hard earned money for that and if you say is true why was i not informed about the net losses so really we had no problem at all make . so why was i booted you state my language but why was it not a problem till i brought this up. 3 month and on the day i bring this up im booted for something three months ago give me a break.
    Last edited by MIGUEL PEREZ; 01-31-13 at 12:58 PM.

  5. #5
    MIGUEL PEREZ
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    these books are getting worse and worse by the day. i implore you to look at the interation i had on the phone with phil from legends. then tell me i was abusive . please post it i will post my logs as well where she told me i had loyaty points .

  6. #6
    MIGUEL PEREZ
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    plus they have sbr full help in doing so

  7. #7
    MIGUEL PEREZ
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    that is not true . if i was abusive towards staff why was i given money for a staff member abusing me phil look up the interation between us on the phone. also why no warning ban anything till i brought this up now i abuse staff yeah right. please post i have that phone interation taped

  8. #8
    MIGUEL PEREZ
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    the point is judy the g.m there brokered a deal to take my loyalty point in return for a 20 freeplay. great integrity by the g.mm i wll show you if you like

  9. #9
    MIGUEL PEREZ
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    and if your point is true about the net losses why did she not tell e miguel your not entitled to anything your up. that would had prevented the whole issue also i offered to pay her the 20 freeplay she gave me. issue would had been resolved. but no instead she drags up a 3 month ago issue to get me banned . and please tell me she did not broker a deal with me for my loyalty point i have proof

  10. #10
    MIGUEL PEREZ
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    theres two sides to every story stop being biased

  11. #11
    touchback
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    Miguel... sorry to hear about the issue... I might put in my 2 cents. Many services are tired of players that are abusive in their thinking, not saying you were. The main reason lately is that players as a whole are under far more financial stress from the world economy and are venting on staff so they are becoming alot more sensitive. I am wondering, did you accept the 20 FB and wager it or did you refuse to use it and demand your loyalty perk. This is a problem if you did use it... just saying, you cannot do that and your offer to return a freebet is no good either after it is used. Also, many outfits are just tired of players bringing up the forums as a way to get what they want... it has increased dramatically in the last year and the service response is to show the person the door... there has also been some talk of adding these players to the blacklist which if happens can be very problematic... you will lose access to multiple paying outs that are hard to come by or at the least if you are allowed to play it will be on a strict cash basis. This list should be avoided at all cost, so I would advise all to bring up the forums for only serious issues like no pays or unreasonable slow pays... example is a payout hitting 30days... everyone likes same week or same day payouts and many places try to consistently do this but 2 or 3 weeks is not a slow pay for North American customers with the current situation... there is also one guy around here that is close to joining the blacklist, it is to be avoided.

  12. #12
    MIGUEL PEREZ
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    i got banned for a issue that happen three months ago . so im not allowed to question anything without getting banned . yes i used the free play . but it was a freeplay given to me in a deal with the g.m for all my loyalty points she said ill give you this 20 for you to dismiss yourself fro the loyalty program . yes i did a stupid thing i ask her to pay her the 20 freeplay to get my rights. i,m new to betting did not realize that i just sold my soul for a freeplay mined you it was for y rights for the rest of the time i was on legends i have the messages where she made this deal judy. but okay thats fine also she never informed me that i was not going to get anything on the first level im supposedly up on them. if she had told me this we would have no issue. but to turn around and say i was banned for swearing at employees its not true i had one issue when i first singed up other then that none until yesterday when i ask for my loyalty points. she got mad i posted to sbr and banned me thats the real reason . dont bring up a issue from three months ago to ban me. im working on that proof as we speak. if i was abusing staff why was i never banned told anything till yesterday when i posted this. this did not have to go so far if i was just told that i did not qualify for anything being i was up. and believe me if i was told that i would not be banned today for a issue three months ago. also its never a good idea for a g.m to make money deals with better.

  13. #13
    MIGUEL PEREZ
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    i have proof it was for a deal not just a regular freeplay given she made the deal for my entire loyalty points g.m should not do that . but yes i was at fault also for being dumb. y issue is i should have never gotten banned i tried to work it out with judy but she did what she did got me banned for making deals with me

  14. #14
    touchback
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    Quote Originally Posted by MIGUEL PEREZ View Post
    i have proof it was for a deal not just a regular freeplay given she made the deal for my entire loyalty points g.m should not do that . but yes i was at fault also for being dumb. y issue is i should have never gotten banned i tried to work it out with judy but she did what she did got me banned for making deals with me
    Miguel... sounds like you got caught in a mis-communication. Sorry to hear... it kinda sucks. By the way though... a GM, if that is in fact who you spoke with, many times clerks claim to be management when they are not, can in fact make any deal they want as well as any management which includes CSD manger and Sales manager. Hope it works out but at least it does not sound like a whole lot of money and I would take this as a cheap lesson learned going further with future outs. It is best to keep an out that pays and be patient when there is a dispute over a small amount of money...

  15. #15
    MIGUEL PEREZ
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    yes but i have logs where i ask several rep did i ever abused them they say no and somesay idont know will pull it out when needed got those today. i should have never been banned over this they just made that issue after i posted on here. will lou or anyone like to see the admissions will be glad to send it in. but yes i agree lesson learned but wish they would have not tried to make me look like i was abusing staff not true sorry it went this far . but if they keep saying i was abusing staff i got plenty of proof i was not. did ot have to go down this way she even told me yesterday we dont ban people miguel then three hours later boom. but thanks for not taking sides t.b greatly app
    Last edited by MIGUEL PEREZ; 01-31-13 at 04:39 PM.

  16. #16
    poker6469
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    Quote Originally Posted by MIGUEL PEREZ View Post
    these books are getting worse and worse by the day. i implore you to look at the interation i had on the phone with phil from legends. then tell me i was abusive . please post it i will post my logs as well where she told me i had loyaty points .
    dont worry about them just find another book and move on.

  17. #17
    MIGUEL PEREZ
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    just wish someone would investigate that i only had the first issue and that was that just feel like i was banned for something that had nothing to do with this issue thanks

  18. #18
    MIGUEL PEREZ
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    will do man

  19. #19
    MIGUEL PEREZ
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    i will man just a little upset that they would use something from three month ago now if it was a issue why was i never banned . but hey your right on to another book. and i will never get involed in any loyalty points or freeplays again just to play it safe.

  20. #20
    poker6469
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    Quote Originally Posted by MIGUEL PEREZ View Post
    i will man just a little upset that they would use something from three month ago now if it was a issue why was i never banned . but hey your right on to another book. and i will never get involed in any loyalty points or freeplays again just to play it safe.
    all these online books are a joke there loss not yours.im moving to henderson nevada where you can sports bet legal on your cell phone and computer as long as you are in nevada.theseonline books are hanmging on with dear life dont worry most of them will be gone soon.

  21. #21
    poker6469
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    Quote Originally Posted by MIGUEL PEREZ View Post
    i will man just a little upset that they would use something from three month ago now if it was a issue why was i never banned . but hey your right on to another book. and i will never get involed in any loyalty points or freeplays again just to play it safe.
    i never take free plays or bonus that when you have hard time trying to cash out.

  22. #22
    MIGUEL PEREZ
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    got a good play for tonight st louis over butler bet it big. thats for you poker hope i make you some paper

  23. #23
    poker6469
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    miguel im on side lines till tomorrow

    driving to las vegas in the morning to lay a dime on the ravens easey money.

  24. #24
    MIGUEL PEREZ
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    Quote Originally Posted by poker6469 View Post
    all these online books are a joke there loss not yours.im moving to henderson nevada where you can sports bet legal on your cell phone and computer as long as you are in nevada.theseonline books are hanmging on with dear life dont worry most of them will be gone soon.
    hope so i guess they were mad i was up on them

  25. #25
    MIGUEL PEREZ
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    Quote Originally Posted by poker6469 View Post
    driving to las vegas in the morning to lay a dime on the ravens easey money.
    love thats bet

  26. #26
    poker6469
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    Quote Originally Posted by MIGUEL PEREZ View Post
    love thats bet
    when i win there will be no bull shit getting paid,thats the beauty of las vegas i love it man.

  27. #27
    dark star
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    Legendz is a rock solid book

  28. #28
    poker6469
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    Quote Originally Posted by dark star View Post
    Legendz is a rock solid book
    they always paid me.usualy in about 6 days from click to door but we all know that these online books can be gone in the blink of the eye.

  29. #29
    MIGUEL PEREZ
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    Quote Originally Posted by SportsbookReview View Post
    Miguel,

    Your account was closed due to abusive language toward staff. correction: Your loyalty points were never taken from you, but even so, you could do nothing with them as you could only get cash back on net losses and your account was up lifetime.
    you might want to take that Factual statement and edit after what i show you i have logs off the staff telling me i dont mist treat them. ill send it to you. if you please

  30. #30
    MIGUEL PEREZ
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    Quote Originally Posted by dark star View Post
    Legendz is a rock solid book
    this is not a pay issue. everyone know they pay and they know you know it thats why thet get away with the other stuff

  31. #31
    Hankwins
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    sounds like you're hard up for cash in general. lay off sportsbetting buy a powerball ticket.

  32. #32
    MIGUEL PEREZ
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    Quote Originally Posted by Hankwins View Post
    sounds like you're hard up for cash in general. lay off sportsbetting buy a powerball ticket.
    no im no baller but i do well for myself. so i guess only ballers like you dont ever have issues with books. your the type that if a book take 3 grand from you let it go . your the man

  33. #33
    MIGUEL PEREZ
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    st louis beat butler boom money in the bank . need some hawkings

  34. #34
    Hankwins
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    the only reason i made a little fun of you is becuase you wrote a long run on paragraph. Good luck to you miguel.

  35. #35
    tto827
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    So Miguel, please correct me if I am wrong. But she offered you a FP as opposed to loyalty points, then you asked for loyalty points and they said no, you gave those up for a FP. And now you're mad? Granted they may have screwed you over, but its your fault for accepting the offer.

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