All Heritage and Wagerweb Issues

[ChuckyTheGoat]

FYI: Heritage just sent me a good-sized payout. And they did it pretty quickly.

Just reporting the facts. Good Luck, boys.

[HoleWrecker]

Let it be known

Heritage is a dogshit scamming book that has gone belly up.

Its time to trash them SBR.

[2Sweeet]

The writing is on the wall ladies and gents. This place is not what it was before. People who no have been saying it the past 2 years. I was a big player at this shop for years and was paid every penny but what is happening now is warning sign after warning sign. When did you ever see any complaints about Heritage over the years? If it wasn't about Gabe hardly ever.

[Craig22]

Maybe start a class-action lawsuit against Heritage since the total dollar value seems to be high enough.

[SmokingAPack]

Are they folding up shop? Ran up some parlaya to 8k. Longtime player and now my payout is reduced to 2000 and currently pending since Friday before the 10am cutoff. Customer service "Maria" said not only are my limits now at $10, useless, payouts are 48 Business hours for approval and another 24-48 hours for payment.

It's obviously unplayable now but will they pay? At this point I'm hoping to at least just get one payout...

Back in 2016, I miss the world cup 1k parlays I cooked up and how they paid out 3k a day like clockwork within hours ��

[Chiefs83]

Also is Heritages phone support and call center for wagering down at the moment(you are not allowed to make dialed carrier calls) that’s what is says when I try to call

[Chiefs83]

New Scratch off is available for the month of November…i got a $25 free play

[HoleWrecker]

Optional,

I just wanted to say I commend you for the way you are handling this situation. Its nice to see an SBR representative standing up for the players and what is clearly right.

Thank you sir.

[BigBlueNYG]

Mike, payouts have been at $1,000 on Saturdays and Sundays for a long time now, sometimes if you send an email to QA department they’ll double that amount on weekends

[5918mike]

My payout limits were reduced to $1000, you suck Heritage

[Optional]

I'm with Wombat as well, my experience anyway

Well you wont be sucking in anyone else from SBR shilling for them here Mike.

Would you also look at someone unhappy with the guy who murdered his family and say, "well who cares, my family hasnt been killed yet"?



No need to spit on the victims pal, and if you want a problem with me, post BS about Heritage here again. The days of shillers propping up their reputation around here in the face of ongoing unfair treatment of players is over. Unless Heritage suddenly does a big turnaround and develops some ethics and fairness.

The more of you who come out the woodwork to post crap like this, the harder I will push back against Heritage.

[5918mike]

Agree with Wombat

I'm with Wombat as well, my experience anyway

[Optional]

^^^ Common example of how Heritage thinks when it comes to grading decisions.

Heads they win. Tails you lose.

And Gabe will just say it to your face. Bad luck sucker I can do whatever unfair thing I like.

It sure looks like their ethics have gone out the window with the old time profitability. Clawing it back by any means is currently how they operate.


Let's see if they honor the OPs bet or not. Considering he claims to have been directly told that they cannot cancel live bets, when it benefited Heritage, but says they have changed that stance when it benefits him as the player.

[GoochKing]

Created an account to say that I used Heritage for years, lost a ton of money legitimately with them. Then they cancelled a UFC wager mid match, no email, no notification at all. The ticket was live when the fight kicked off.

I went to check the wager after it won and it was nowhere to be found. I contacted support and they informed me that there was apparently an error with the odds, so they cancelled it after the fight had started. Didn't honor the bet at all.

I placed this bet 3-4 days before the fight, and granted the odds had shifted quite a bit, and those were the odds at the time I placed the wager.

I stopped using them after this. Cost me around $2,000.

[Optional]

Heritage is a solid offshore option behind Bookmaker and BOL. I wish their limits were higher for live betting but you’ve never heard anyone complain about getting paid. They have great weekly contests and I can attest that I’ve won them a few times and was paid out $1000 freeplays so their contests are legit.

Dont you read this forum?

They take shots at posters here and try to outright cheat them way too often.


Heritage shills like yourself can take a break please. If you push this BS line about them being honest, then you and Heritage will suffer for pushing the lies on here.

SBR is for truthful player info, not supporting proven shot takers like Gabe at Heritage.

[macb]

Agree with Wombat

[wombat]

Heritage is a solid offshore option behind Bookmaker and BOL. I wish their limits were higher for live betting but you’ve never heard anyone complain about getting paid. They have great weekly contests and I can attest that I’ve won them a few times and was paid out $1000 freeplays so their contests are legit.

[HoleWrecker]

Heritage is trash

[2Sweeet]

If you ever have a discrepancy at Heritage, I guarantee you that you won't find any other book with better customer care and customer service that will go out of their ways to please the customer, you just need to contact them and explain your situation. In regards to perks, please get in touch with us to find out more about our Bitcoin Insurance, you can't lose.

Are you being serious? Gabe may be the biggest pos in the offshore industry and lets the power run to his head. You are 10x better to deal with. that pos should of been fired years ago. Face it your book has gown down hill over the past few years.

[TheMetsSuck]

What wagers? Time stamps? If they were crap lines it should be easy to tell

[Heritage Insider]

If you ever have a discrepancy at Heritage, I guarantee you that you won't find any other book with better customer care and customer service that will go out of their ways to please the customer, you just need to contact them and explain your situation. In regards to perks, please get in touch with us to find out more about our Bitcoin Insurance, you can't lose.

[jedihyoju]

Heritage is a joke now

Don't play there they will do all kinds of shady stuff to throw you off your game.

[HoleWrecker]

They should clearly be blacklisted already. Don't wait SBR.

[MoneylineExpress]

Something has definitely changed in the last year at Heritage. Not sure if it's the rise of legal sportsbook wagering in the US that has eatin into their profits and they have cut back or hired lower quality staff as a result? I've had wagers go ungraded for more than 48 hours after completion, incorrect graded wagers, and less perks than in the past.

[Optional]

I’ve also had times when they made a mistake with a line due to a score correction, and I placed bets that had already lost and they say “sorry we can’t cancel live wagers”. They are clearly taking advantage of all there players.

Were you speaking with Gabe by chance?

If you have anything in writing showing this discrepancy, please post it here.

Gabe only needs to rip one more SBR poster off and Heritage are black listed here for life.

[scottgodson1985]

the hits dont stop for heritage

[Heritage Insider]

Hi AK44, please contact Wagering and they will help you find the best way to resolve this situation.

[Thefix13]

Welcome

[dinodinodino]

Could someone send a message to heritage insider for me? I logged into my account (94479) today, got into live chat with support and talked about depositing. Fast forward to later that day and I try to log in and get the following message:
Welcome back

It's been a while since you last logged in!

As a security measure on your behalf, we have temporarily disabled internet access to your Heritage Sports account.
Please send an email to customerservice@heritagesports.com to reactivate your account..
Sorry for the inconvenience,
Heritage Sports Customer Service.



After doing as instructed, I received this message.
A customer support staff member has replied to your support request, #150331 with the following response:


Hello,
Your account has been permanently closed as per management. We can not open it.
We wish you good luck.
Thanks!


I'm not even a winner, can you please get me re-enabled?

[itsRemons]

Heritage Insider, I have a request. Few weeks ago I have been moved by the Heritage management to the sister site called Bet105. I am going to be completely honest, Bet105's offering sucks!!

Heritage was my go to offshore book, and it is sad to see the account moved to a sister site I did not sign up for. I request, would it be possible to move my account back to Heritage main book?

[jobie]

Thank you Heritage Insider for your help.

[Heritage Insider]

Hi Jobie, please get in touch with our live chat or give us a call and we'll accomodate you. Even though the GOYB is an online promo, whenver you come across an issue canceling, you can always try and contact us and we'll be more than glad to help.

[jobie]

Be careful and read the fine print when taking advantage of their promotions.

Heritage offered their "Get Out of Your Bet at the Half" promotion last night - one of the best promotions around. With the game tied in the middle of the 2nd quarter, I looked to get out of my bet. Unfortunately, I could not due to the fact that I had placed my bet on their "New Sports Experience" and not their "Legacy Sports Experience."

That said, this quirk is clearly stated when clicking into the webpage describing the promotion, which unfortunately I did not do as I have known the mechanics of making and getting out of the bet via this promotion for years, and did not think anything had changed. The onus and fault is on me for not doing this; but this feels like a less than ideal bettor experience when one version of the website can handle the promotion and the other cannot - despite being advertised on both versions.

[hossa8110]

How long is it taking you to receive your payout? What time of day do they usually pay?

[kaliboyz]

I hope this is not the case as I am in f*cken California so I have little to no betting options and Heritage is one of those options.

If they were trying to stall you to avoid having to payout, that is a scam tactic.

I made one small test withdrawal (Bitcoin) after being with them for over a year (trying to meet my rollover) and was paid quickly with no issues.

I'm with them more than 10yrs and never sweat the payout.