All Heritage and Wagerweb Issues

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  • big joe 1212
    replied
    Originally posted by Optional

    DId you happen to be speaking to "Gabe"?

    Disrespect like that, as well as just straight up unfairness, are his default attitude.







    This brand has turned into a desperately unethical group who are now simply stealing anywhere they can as they circle the drain.

    Been that way for a while now but their fanbois and shills will continue to say "THEY HAVEN"T SCAMMED ME YET SO I WILL KEEP SUPPORTING THEM".
    Hi Opti, hope all is well! I actually received a call from Brian this morning and he apologized for the way it was handled and refunded both wagers (I would have been satisfied with just one of them being refunded). He explained they have a new software and this is the first time they have seen this happen with a pitching change that never occurred.

    Hopefully this was just a glitch. I found it weird that they would be messing with me over a $300 wager. This is the first time I’ve ever had a sports wagering problem with them.

    It stinks that others have had issues with them and the issues went unresolved. Heritage has been my top 2 book for the past 20 years. I’ll have to be cautiously optimistic going forward.

    Leave a comment:


  • Igor_1965
    replied
    Originally posted by big joe 1212
    Heritage canceled a METS wager I had today. I found it very strange so I made a screenshot. I then proceeded to make another wager betting METS on the live line. Mets proceed to lose. A few minutes after the game ended, the initial pre-game wager was graded as a loss. I contacted them on live chat and they claimed there was a "glitch" and the system thought there was a pitching change when there wasn't. I explained to them that I have multiple screenshots with the times and they shouldn't be allowed to cancel a wager and the grade it as a loss AFTER the game. I asked that they at least refund my live wager as I would have never made it if the original wager wasn't canceled. they terminated the chat even though I kept it professional the whole time.

    Very disappointing from a book I've done business with for 20 years.

    Hopefully I'll get my funds after my rollover is complete. I do not have any confidence in placing wager here and will wager the remaining funds like monopoly money.

    BEWARE!!!!
    pukeworthy

    Leave a comment:


  • Optional
    replied
    Originally posted by djcollette12
    **UPDATE** After I made this post, Wagerweb closed my account!
    DId you happen to be speaking to "Gabe"?

    Disrespect like that, as well as just straight up unfairness, are his default attitude.




    Originally posted by big joe 1212
    Heritage canceled a METS wager I had today. I found it very strange so I made a screenshot. I then proceeded to make another wager betting METS on the live line. Mets proceed to lose. A few minutes after the game ended, the initial pre-game wager was graded as a loss. I contacted them on live chat and they claimed there was a "glitch" and the system thought there was a pitching change when there wasn't. I explained to them that I have multiple screenshots with the times and they shouldn't be allowed to cancel a wager and the grade it as a loss AFTER the game. I asked that they at least refund my live wager as I would have never made it if the original wager wasn't canceled. they terminated the chat even though I kept it professional the whole time.

    Very disappointing from a book I've done business with for 20 years.

    Hopefully I'll get my funds after my rollover is complete. I do not have any confidence in placing wager here and will wager the remaining funds like monopoly money.

    BEWARE!!!!

    This brand has turned into a desperately unethical group who are now simply stealing anywhere they can as they circle the drain.

    Been that way for a while now but their fanbois and shills will continue to say "THEY HAVEN"T SCAMMED ME YET SO I WILL KEEP SUPPORTING THEM".

    Leave a comment:


  • big joe 1212
    replied
    Heritage canceled a METS wager I had today. I found it very strange so I made a screenshot. I then proceeded to make another wager betting METS on the live line. Mets proceed to lose. A few minutes after the game ended, the initial pre-game wager was graded as a loss. I contacted them on live chat and they claimed there was a "glitch" and the system thought there was a pitching change when there wasn't. I explained to them that I have multiple screenshots with the times and they shouldn't be allowed to cancel a wager and the grade it as a loss AFTER the game. I asked that they at least refund my live wager as I would have never made it if the original wager wasn't canceled. they terminated the chat even though I kept it professional the whole time.

    Very disappointing from a book I've done business with for 20 years.

    Hopefully I'll get my funds after my rollover is complete. I do not have any confidence in placing wager here and will wager the remaining funds like monopoly money.

    BEWARE!!!!

    Leave a comment:


  • djcollette12
    replied
    WagerWeb is a horrible sportsbook. I made a few deposits and after I decided to payout a few times, they cut my max win limit down to a few bucks per wager. They also previously closed my account temporarily and did an "investigation" on my account after I requested a few payouts fair and square!

    If you are a winner bettor, do NOT join wagerweb if you don't want to be severely limited after winning a few bets. Wagerweb will cut your max wager limits within a matter of weeks and give you a hard time each time you decide you want to payout.

    Isn't the whole point of joining a book that you can payout after you won without your account being affected and without "investigations" being done on your account? Isn't that what sportsbetting is all about?? To be able to win and payout? LOL, what a joke. I just joined this book a month ago and they already brought my limits down to $20 max win per wager. (It was previously $2000)

    What a complete amateur clown show this book is.

    **UPDATE** After I made this post, Wagerweb closed my account! Obviously they don't like being exposed. Do NOT join this sportsbook unless you want your limits brought down to nothing and your account closed after winning a few wagers. What a complete joke.

    Leave a comment:


  • Pragmatic
    replied
    Originally posted by 94dc4
    Yea moving over to Bookmaker if they don’t make this right. Waiting for a “response from the provider”. I’ve never had this result in the favor of the player.
    $500 FP is making it right.

    But have fun with the Bookmaker cash-out options. As much as I like Bookmaker, they're relatively quick to remove games from Live betting.

    Leave a comment:


  • Pragmatic
    replied
    Certainly your choice to walk away from any business. However:

    1) If your wager actually won, would you send the difference back to Heritage? The difference between your winnings, and the cash-out value? Or is it only a one-way street?

    2) I'll never understand why people complain so much about lack-of-access to a feature that only pays them 75-cents or 85-cents on the dollar.

    "Arrrgh, why won't the Cash For Houses company give me a low-ball offer on my condo? I want them to take advantage of me!"

    Leave a comment:


  • 94dc4
    replied
    Yea moving over to Bookmaker if they don’t make this right. Waiting for a “response from the provider”. I’ve never had this result in the favor of the player.

    Leave a comment:


  • Stallion
    replied
    Try Bookmaker or BetOnline

    Leave a comment:


  • 94dc4
    replied
    Since heritage added cash out as an option live betting, it’s been a fun addition truly. All is fun and good unless it doesn’t work. Been a few times with thousands on the line it just won’t pop up as an option. This time it was there per normal but wouldn’t go through. First time in thousands of bets. The icon would just spin and then eventually it says failed, see below. Tried to cash this out 3 times which is normal with how I play these. I screenshot for proof to email them about. The bet went on to lose and cost me $2k+. I emailed these images as proof and they offered $500 free play with a bunch of junk excuses. I bet in the many tens of thousands a month, if not more. To me as a business owner myself, this is a black and white issue of ok the website wasn’t functioning “correctly” and I would credit the $2k+. Minimum free play $2k+. Again, I bet well into the 5 figures a month if not 6.



    Leave a comment:


  • unluckysob
    replied
    Heritage live chat has been down for days. They cancelled Cubs in a parlay. I bet 3 team parlay they made it a2. Steele vs. Gallen. Opening day. Could Not have been pitching change

    Leave a comment:


  • OVAKUL
    replied
    Can vouch for b105 and bettorsden, withdrew quickly from both. Usual KYC at the latter, really similar to 5dimes when Tony was with us

    Leave a comment:


  • Chiefs83
    replied
    March scratch card is up

    Leave a comment:


  • Chiefs83
    replied
    Why did they just change their site from .eu to .ag

    Leave a comment:


  • Noah2Reed
    replied
    Originally posted by darthvader777
    PSA for this forum.

    Just tried my first withdrawal from Bet105 since their split from Heritage. Happened to be in Tether, but I suspect the experience would have been the same across all available currencies. I had been a bit worried because I moved across a rather large balance from the "old" Bet105 to the "new" Bet105.

    Happy to report that I received the funds ($2.5K) into my wallet within minutes, rivaling the speed I've experienced with BOL/SB. No extra KYC, no waiting hours for a "manager authorization." If the process is really as fast as you described, then this is a huge plus. I also use Tether, so I hope that everything will go just as smoothly. In any case, good payment discipline is the key to trust in the bookmaker. In parallel, I starting read information about comparing the best platforms and bonuses. I heard a lot of positive reviews about many of the platforms listed there. I try to analyze not only bonus offers, but also real player reviews.

    Kudos to the new team for making good on their promise of "no BS."
    I'm about to make my first withdrawal, so your experience will come in handy! I'm very worried and hope everything will go quickly and without delays.

    Leave a comment:


  • GreatestGatsby
    replied
    Can't log in on my account on PC only. anyone else?

    Leave a comment:


  • BearBuckMtn
    replied
    They definitely do not seem to want new customers coming in....

    Leave a comment:


  • Craig22
    replied
    Is there new management at Heritage, Optional? They seem to cut limits immediately, get rid of any kind of cash back, slower payouts...etc to anyone that shows any intelligence in their betting activity.

    Leave a comment:


  • Optional
    replied
    It's probably your location. They seem to have a bunch of places they do not wish to mess with.

    Leave a comment:


  • AliceCooper
    replied
    I would sporadically play at Heritage, and then did not bet for a few years, and recently tried to come back, and they said that they will not open back up my account. They did not give a reason. Has anybody else had a similar experience at Heritage? (note that it is not as if I won thousands of dollars, I think I might have broken even at best). Thanks for any insight.

    Leave a comment:


  • loser711
    replied
    Here's a good one, been an interesting week for me. I blew up my Heritage acccount AGAIN this week, I'm going to donate a dime or two to them yearly, its a fact, but in all funs for me, NO BIGGIE. But I noticed I was having trouble logging in, so I contacted customer support, and I am permenantly BANNED, ha! Now I know these are stupid people running this outfit. Plus in between busting the account and the ban, they called asking for money, offering a bonus. I had previously sworn them off, after they stole a few hundred and claimed I charged it back, but they always go back, ha. I have multiple outs of course, so I don't care.

    OK worshipping Heritage users, post the attacks that I am a SCAMMER and that is why they banned me.

    Hello,
    Your account is to remain permanently closed with Heritage Sports.
    Have a good day!
    We hope this response has sufficiently answered your questions. If not,please do not send another email. Instead, reply to this email orlogin to your account for a complete archive of all your supportrequests and responses.

    Of course, I can't log in to my account anymore.

    Leave a comment:


  • darthvader777
    replied
    Originally posted by Craig22
    Why are the limits so low on Bet105? I'm seeing $250 max on over/under college basketball major conferences
    I can get down $1K.

    Leave a comment:


  • Craig22
    replied
    Why are the limits so low on Bet105? I'm seeing $250 max on over/under college basketball major conferences

    Leave a comment:


  • kaliboyz
    replied
    Monthly Scratch off is here...

    Leave a comment:


  • Chiefs83
    replied
    I guess I was on the right side

    Leave a comment:


  • kaliboyz
    replied
    Now it's back -1.5. anyone know what's happening?

    Leave a comment:


  • kaliboyz
    replied
    Originally posted by Chiefs83
    They have Get out of your Bet tonight on Rockets/Warriors

    Line opened at -1.5 now it’s -7
    Thanks for reminding. I will ride on the Rockets -7.

    Leave a comment:


  • Chiefs83
    replied
    I took Warriors +1.5 last night… I’ll most likely be cashing my bet out as I think I’m on the wrong side by the line move

    Leave a comment:


  • JAKEPEAVY21
    replied
    Originally posted by iknowzip
    Jimi is the customer service manager. Good luck getting a straight answer out of him. Talk to a capable supervisor instead.

    This is real simple... They've had this contest for years, and the prize money and payouts have not changed. They copy/paste the rules and payouts prior to each season, so there's nothing new here except that somebody at Heritage is pretending that 4th through 10th are splitting up $500 instead of getting $500 each in a freeplay.

    All Heritage has to do is look at how they have paid over the past years. They DID NOT split $500 between 4th and 10th place finishers. That did not happen. Just like they aren't (and never did) splitting $100 between 1th and 25th place finishers.

    This is the "NEW" Heritage bulls**t. They are getting pressure from this site, so they will have to honor the payouts instead of trying to pretend 7 players were supposed to split $500.
    They made it right in the end
    Originally posted by Chiefs83
    They have Get out of your Bet tonight on Rockets/Warriors

    Line opened at -1.5 now it’s -7
    Any opinion on this game?

    Leave a comment:


  • Chiefs83
    replied
    They have Get out of your Bet tonight on Rockets/Warriors

    Line opened at -1.5 now it’s -7

    Leave a comment:


  • iknowzip
    replied
    Jimi is the customer service manager. Good luck getting a straight answer out of him. Talk to a capable supervisor instead.

    This is real simple... They've had this contest for years, and the prize money and payouts have not changed. They copy/paste the rules and payouts prior to each season, so there's nothing new here except that somebody at Heritage is pretending that 4th through 10th are splitting up $500 instead of getting $500 each in a freeplay.

    All Heritage has to do is look at how they have paid over the past years. They DID NOT split $500 between 4th and 10th place finishers. That did not happen. Just like they aren't (and never did) splitting $100 between 1th and 25th place finishers.

    This is the "NEW" Heritage bulls**t. They are getting pressure from this site, so they will have to honor the payouts instead of trying to pretend 7 players were supposed to split $500.

    Leave a comment:


  • Chiefs83
    replied
    Thanks glad I saw this…saw at halftime was so forced to use it on 2nd half line

    Leave a comment:


  • Heritage Insider
    replied
    Hi Jakepeavy21, this prize is supposed to be used on the Superbowl spread or total, enjoy the game!

    Leave a comment:


  • kaliboyz
    replied
    Originally posted by JAKEPEAVY21
    So, do we need to bet all of the freeplay winnings on the Superbowl or can we use on other events as well?

    I thought we could bet on the Superbowl props as but it is not allowing me?

    Any input here from Heritage Insider or others would be appreciated, thanks
    Jake, pick up the phone and call them!

    Leave a comment:


  • kaliboyz
    replied
    Originally posted by Heritage Insider
    Heritage appologizes for the misunderstanding in the honoring of the contest, please expect an adjustment in your prize if you ended the contest between 4th and 25th place. We willl make sure that the rules are clear enough next time. Don't forget our 59th% FP reload bonus today for qualifed accounts, also expect more promos coming up next week, have a wonderful Superbowl Sunday everyone!

    This is why I'm still with Heritage Sports for more than 15years. The 59% reload is super nice. Also, I don't know about you, but my withdrawal request this morning at 7am CST already in my wallet.

    Leave a comment:

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