All Bookmaker.eu, Justbet and Galaxysports issues

[Chowen]

Sorry for a rambling post

[Chowen]

What was that problem about?

I am not able to place a bet. I am not able to withdraw my deposit.

[Optional]

Sorry, I think we are not understanding each other.

When you say you remembered an unresolved problem, does that mean you have used Bookmaker in the past and had a different problem then?

[Chowen]

Sorry. Yes, I opened an account with them in May 2022. After 2 months of trying to pass verification, I decided to spend my time on something more meaningful And i haven't thought about it since. Now I have some free time, and I can start over.
I see you've helped others who were struggling with the same problems I've faced.

[Chowen]

Can someone here with the same experience help me out?

[Optional]

Sorry. Yes, I opened an account with them in May 2022. After 2 months of trying to pass verification, I decided to spend my time on something more meaningful And i haven't thought about it since. Now I have some free time, and I can start over.
I see you've helped others who were struggling with the same problems I've faced.

Unless I understand that the problem is genuine I can't help. I've asked a question three times and not gotten a proper answer so can't know that.

You'll just have to keep at Bookmaker to return your deposit yourself I guess.

[Chowen]

Bookmaker.eu - KYC ignoring me

Hey guys, I was wondering if I could get some advice on how to handle a recent situation with bookmaker.eu.
I signed up to bookmaker, deposited $300 USD via bitcoin and when I went to place my first bet - I am not able to do that. My account is under investigation and that it will be disabled until the investigation is completed. OKay...

so I went on live-chat to ask.

They asked for a selfie - I sent straight away
They then asked for me to read the MLB scores from last night - I sent straight away.
I'm waiting from May 24th...
It's now been another week of no replies to my emails
Live chats is helpful until I tell them the situation and they look up my account. Then they are very robotic with their responses and offer nothing useful in terms of an update or anything.

[Optional]

Check your PM inbox

[BradytheK9]

Hopefully it gets worked out. Then if you decide to stick w/em you should definitely ask Cust Svce supervisor to provide you with some type of make right incentive (free play $, funds match) for your troubles!

[StephonAllstar]

Bookmaker account disabled with 230k balance please someone help

My name is Stephon and my bookmaker.eu account was disabled on July 5th. They asked for a pic of ID and a selfie of me holding it and I sent it. Then they asked for a picture of me holding a paper with the date on it, I did it. Then they asked for a picture of me holding the peace sign and I did it. Then they sent me a this payout form thing where I had to enter my personal details and whatnot, and I did it. I did that on July 11th and havent heard anything back since. I been emailing them every day and nothin. I tryd live chat and they keep saying the same premade response. Can someobody please help me this is all the money I have

[Optional]

My name is Stephon and my bookmaker.eu account was disabled on July 5th. They asked for a pic of ID and a selfie of me holding it and I sent it. Then they asked for a picture of me holding a paper with the date on it, I did it. Then they asked for a picture of me holding the peace sign and I did it. Then they sent me a this payout form thing where I had to enter my personal details and whatnot, and I did it. I did that on July 11th and havent heard anything back since. I been emailing them every day and nothin. I tryd live chat and they keep saying the same premade response. Can someobody please help me this is all the money I have

SBR cannot formally assist with mediation for offshore bookmakers anymore, but if you check your PM inbox I will send you some suggestions and a contact to try.

[lesterdymond]

SBR cannot formally assist with mediation for offshore bookmakers anymore, but if you check your PM inbox I will send you some suggestions and a contact to try.

When did the only leg we have to stand on to get paid offshore end ?

[Optional]

When did the only leg we have to stand on to get paid offshore end ?

A couple of years ago. I still try to help people with advice and contacts where I can but the company now holds US/CA licenses and agreements which preclude SBR from continuing with the complaint mediation, or any form of promotion, for offshore books.

[vsport62]

SBR cannot formally assist with mediation for offshore bookmakers anymore, but if you check your PM inbox I will send you some suggestions and a contact to try.

I dont want to make a new thread, but I just got the same problem with them. Made 2 deposits of 500 USD each, got 1400 USD balance, and after attempt to withdraw they disabled my account. Can you PM me please with suggestion what to do with them?

[lesterdymond]

A couple of years ago. I still try to help people with advice and contacts where I can but the company now holds US/CA licenses and agreements which preclude SBR from continuing with the complaint mediation, or any form of promotion, for offshore books.

Thank you for personally helping players Opti.. Sounds like your kindness and contacts is all we got now

[Optional]

I dont want to make a new thread, but I just got the same problem with them. Made 2 deposits of 500 USD each, got 1400 USD balance, and after attempt to withdraw they disabled my account. Can you PM me please with suggestion what to do with them?

How long ago did you open the account? And what reason did they give you for disabling it?

[vsport62]

3 weeks ago. No reason for disabling, just as above asked me for documents except the piece of paper with peace sign. I proposed them to go on video call but they did not respond.

[Pragmatic]

There are 5+ threads on the other forum. Seems to be isolated to relatively new accounts. Multi-week delays with KYC verification, delays with payout approvals.

Appears to be some movement though. One person "stuck" in the KYC queue was paid yesterday, about 20k crypto. That still leaves 3-4 people with similar stories & delays.

[Optional]

3 weeks ago. No reason for disabling, just as above asked me for documents except the piece of paper with peace sign. I proposed them to go on video call but they did not respond.

It sounds like they are chasing people using purchased accounts or gnoming. Wait and see what feedback the OP gets.

[bruloc]

I requested a BTC ($3K) payout today and received it 70 minutes after.

[StephonAllstar]

Bookmaker.eu disabled account with 230k balance, ignoring all emails

Bookmaker disabled my account on july 5th and asked for pics of my ID, me holding it and me holding todays date on a piece of paper, I done it all. Then they asked for a video call and I said ok lets do it right now and they never called. Then they sent me a payout form to fill out and I did it and I havent heard back. I email them everyday and they ignore. I just sent in a complaint to OSGA. I have every email if you guys wanna see its a lot tho so not sure if its worth it. Thank you to everyone who PM me with help. I tried PM you back but it says i gotta have 40 post


also i forgot to say i signed up with bookmakersreview.com and after i made a thread they banned me and my thread was deleted. Then I got an email from a guy name Lou from them asking for my account number and balance and stuff. I told him unban me so i can post and he never got back and now hes ignoring me to

[Doug tushyterror]

Bookmaker disabled my account on july 5th and asked for pics of my ID, me holding it and me holding todays date on a piece of paper, I done it all. Then they asked for a video call and I said ok lets do it right now and they never called. Then they sent me a payout form to fill out and I did it and I havent heard back. I email them everyday and they ignore. I just sent in a complaint to OSGA. I have every email if you guys wanna see its a lot tho so not sure if its worth it. Thank you to everyone who PM me with help. I tried PM you back but it says i gotta have 40 post


also i forgot to say i signed up with bookmakersreview.com and after i made a thread they banned me and my thread was deleted. Then I got an email from a guy name Lou from them asking for my account number and balance and stuff. I told him unban me so i can post and he never got back and now hes ignoring me to

Nobody believes your bullshit lil buddy, otherwise you'd post screenshots to back your "non-ficticious" claims.

[StephonAllstar]

Nobody believes your bullshit lil buddy, otherwise you'd post screenshots to back your "non-ficticious" claims.
\

You sound weird. I said in the post I can upload them if you wanna see em. Here you go

[Eddy Munny]

Is that true, Tushytaco? Do you sound weird?

[StephonAllstar]

[StephonAllstar]

[lonegambler23]

Nobody believes your bullshit lil buddy, otherwise you'd post screenshots to back your "non-ficticious" claims.

uhhh.... doug....?

[StephonAllstar]

idk how to make them bigger but if you zoom you can see. idk why you gotta come in and insult me im just tryna get some help

[DonnieBrasco23]

How did you get your balance so high and what did you start with over there ? Is that all profit the 230,000 …

[StephonAllstar]

Nah i was down over 100k before this. I deposited like 45k or something and just ran it up

[StephonAllstar]

That 45k deposit was the last bitcoin i had in my wallet lol this was my hail mary and i hit it and now this

[DonnieBrasco23]

That 45k deposit was the last bitcoin i had in my wallet lol this was my hail mary and i hit it and now this

Dude your a fuckin’ youngsta how the bleep you get your hands on some money like that ? You dealin’ some weight pal …

[Doug tushyterror]

Is that true, Tushytaco? Do you sound weird?

You tell me Eddy? Is it weird not worrying about a 60k roll not being compromised in a regulated legal book as opposed to a Costa Rican outfit that's not regulated in the US? Is Is even weirder that I just got laid off my shitty $17.50/hr overnight security job & increased my net worth by 14k since then? (71k to 85k) Does all that make me sound weird?

[DonnieBrasco23]

You tell me Eddy? Is it weird not worrying about a 60k roll not being compromised in a regulated legal book as opposed to a Costa Rican outfit that's not regulated in the US? Is Is even weirder that I just got laid off my shitty $17.50/hr overnight security job & increased my net worth by 14k since then? (71k to 85k) Does all that make me sound weird?

Mr. Transparent even more than I lol love this dude. 💯

[Eddy Munny]

Well I mean if Stephon Allstar says you sound weird, it's worth investigating. You might actually sound weird, or worse yet, be weird. I can't speak to Stephon Allstar's intuitive faculties but he has a net worth of 230K so it's not like he's just whistlin' dixie here. He's currently being stonewalled by one of the giants in the offshore industry.