BTC Deposits down mutiple sites

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • littlekona
    SBR Hall of Famer
    • 11-19-15
    • 5242

    #1
    BTC Deposits down mutiple sites
    heritage bol and looselines all down must use same processor for btc
  • stake1
    SBR Posting Legend
    • 12-19-18
    • 18116

    #2
    Heritage still down. Last night called their cs, and the rep had no idea when they would be able to take BTC deposits.
    Comment
    • ehp6737
      SBR MVP
      • 12-11-08
      • 4185

      #3
      Originally posted by stake1
      Heritage still down. Last night called their cs, and the rep had no idea when they would be able to take BTC deposits.
      I've been trying to deposit since yesterday morning, so it's been atleast 24 hours now. They must be pissed. They are losing so much money, especially for it to happen on a weekend with huge bowl games.
      Comment
      • BankrBIG
        SBR High Roller
        • 11-29-18
        • 164

        #4
        Well, good to know they're doing the responsible thing and actually selling the Bitcoin, instead of hording it. Wouldn't want to see them hoard Bitcoin at $20,000 and lose all that money again.
        Comment
        • littlekona
          SBR Hall of Famer
          • 11-19-15
          • 5242

          #5
          Heritage today you can send deposits to static btc address and then have CS chat process so it takes a little bit of time but at least it is available FYI took only about 10 mins for mine to credit

          kinda cool you can track and see how much deposits are sent as of now 3.39 btc
          Comment
          • RUNandGun
            SBR High Roller
            • 08-10-18
            • 109

            #6
            Anyone else also seeing the Bitcoin withdraw max at Heritage is only $1000? I just requested a withdraw. Normally it is 3K max, but it is only 1K today.
            Comment
            • RUNandGun
              SBR High Roller
              • 08-10-18
              • 109

              #7
              Originally posted by RUNandGun
              Anyone else also seeing the Bitcoin withdraw max at Heritage is only $1000? I just requested a withdraw. Normally it is 3K max, but it is only 1K today.
              Never mind that is the weekend max
              Comment
              • Jnas
                SBR Wise Guy
                • 08-26-10
                • 760

                #8
                Originally posted by littlekona
                Heritage today you can send deposits to static btc address and then have CS chat process so it takes a little bit of time but at least it is available FYI took only about 10 mins for mine to credit

                kinda cool you can track and see how much deposits are sent as of now 3.39 btc
                I just sent to the address the website gave me and the customer service tried to tell me I sent to an old bitcoin address ??? After 90 minutes nothing in my acct yet.
                Comment
                • littlekona
                  SBR Hall of Famer
                  • 11-19-15
                  • 5242

                  #9
                  Originally posted by Jnas
                  I just sent to the address the website gave me and the customer service tried to tell me I sent to an old bitcoin address ??? After 90 minutes nothing in my acct yet.
                  was it to this
                  Use this address for your deposit: *******************
                  Our primary bitcoin wallet is experiencing technical difficulties and we expect them to be resolved soon. In the mean time, you can use the static address provided. Please contact customer service in order to confirm your deposit.
                  Last edited by Optional; 12-30-18, 01:07 PM.
                  Comment
                  • Jnas
                    SBR Wise Guy
                    • 08-26-10
                    • 760

                    #10
                    Originally posted by littlekona
                    was it to this
                    Use this address for your deposit: ****************
                    Our primary bitcoin wallet is experiencing technical difficulties and we expect them to be resolved soon. In the mean time, you can use the static address provided. Please contact customer service in order to confirm your deposit.
                    Yes that was it, it came up in my cashier

                    CS said they were sending my info to a supervisor after almost 4 hours still no funds posted. using a static address to blindly let people do deposits was a horrible idea. If I knew they were doing it this way I wouldn't have deposited today. I just thought it was the normal process
                    Last edited by Optional; 12-30-18, 01:07 PM.
                    Comment
                    • littlekona
                      SBR Hall of Famer
                      • 11-19-15
                      • 5242

                      #11
                      Originally posted by Jnas
                      Yes that was it, it came up in my cashier

                      CS said they were sending my info to a supervisor after almost 4 hours still no funds posted. using a static address to blindly let people do deposits was a horrible idea. If I knew they were doing it this way I wouldn't have deposited today. I just thought it was the normal process
                      did u send them the transaction ID also...thats what i did and was credited within 10 mins in chat... it is a bad idea though u are right as it does open them up for fraudsters
                      Comment
                      • Jnas
                        SBR Wise Guy
                        • 08-26-10
                        • 760

                        #12
                        Originally posted by littlekona
                        did u send them the transaction ID also...thats what i did and was credited within 10 mins in chat... it is a bad idea though u are right as it does open them up for fraudsters
                        Yes i just chatted again with someone else and gave all the info again hopefully better luck this time.
                        Comment
                        • BIGF23
                          SBR Rookie
                          • 12-30-18
                          • 40

                          #13
                          What a disaster with Heritage. I sent transaction thru localbitcoins and they don't realize the transaction ID is going to show numerous transactions. All they have to do is find there address, see the amount that was sent, and credit. Customer service is not very educated when it comes to bitcoin and them doing this static id is going to be a disaster. Been waiting for three hours for credit.
                          Comment
                          • StackingStax
                            SBR Hustler
                            • 03-04-11
                            • 77

                            #14
                            This is a mess! Ive been waiting on HeritageSports to credit my account for the pass 3 hours. Now they are asking for my wallet ID code, I dont even know how to even obtain that!
                            Comment
                            • StackingStax
                              SBR Hustler
                              • 03-04-11
                              • 77

                              #15
                              Originally posted by BIGF23
                              What a disaster with Heritage. I sent transaction thru localbitcoins and they don't realize the transaction ID is going to show numerous transactions. All they have to do is find there address, see the amount that was sent, and credit. Customer service is not very educated when it comes to bitcoin and them doing this static id is going to be a disaster. Been waiting for three hours for credit.
                              Were you able to get your funds creditted?
                              Comment
                              • BIGF23
                                SBR Rookie
                                • 12-30-18
                                • 40

                                #16
                                This is very disappointing.
                                Comment
                                • BIGF23
                                  SBR Rookie
                                  • 12-30-18
                                  • 40

                                  #17
                                  The live chat and customer service are confused about it as well
                                  Comment
                                  • BIGF23
                                    SBR Rookie
                                    • 12-30-18
                                    • 40

                                    #18
                                    Originally posted by StackingStax
                                    Were you able to get your funds creditted?
                                    Nope and I have no idea what to do at this point.
                                    Comment
                                    • StackingStax
                                      SBR Hustler
                                      • 03-04-11
                                      • 77

                                      #19
                                      Originally posted by BIGF23
                                      Nope and I have no idea what to do at this point.
                                      Okay, an update, I finially got mine creditted. Just submit the following and you should get it, it takes awhile, but you will get it:

                                      1) transaction ID
                                      2) bitcoin wallet
                                      3) hash
                                      4) btc amount

                                      Good luck! It is definitely not their fault as the btc is down, so they are trying to find an alternative way of funding it, but it is dangerous as anyone can get these information publicly.
                                      Comment
                                      • BIGF23
                                        SBR Rookie
                                        • 12-30-18
                                        • 40

                                        #20
                                        If you guys send using Paxful or Localbitcoins, you will not get it credited. Been waiting since 10am, and the last email I got from them was from noon. They have stop replying to my emails
                                        Comment
                                        • firedawg
                                          BARRELED IN @ SBR!
                                          • 10-08-08
                                          • 39219

                                          #21
                                          I deposited last night at Youwager
                                          My money appears to be floating in fukkin cyber space

                                          Coinbase says confirmed
                                          Youwager says no

                                          Laughable
                                          Comment
                                          • pinnacle420
                                            SBR Hall of Famer
                                            • 10-01-12
                                            • 6254

                                            #22
                                            Originally posted by firedawg
                                            I deposited last night at Youwager
                                            My money appears to be floating in fukkin cyber space

                                            Coinbase says confirmed
                                            Youwager says no

                                            Laughable
                                            Also happened to me man!!! Had to email them proof that the money was sent and was completed and both obviously was!!! I have bet there for a long time!! They better make this right!!!
                                            Comment
                                            • BIGF23
                                              SBR Rookie
                                              • 12-30-18
                                              • 40

                                              #23
                                              Heritage still hasn't credited me. Been on phone with customer service for over 30 minute and they can't understand that sent transaction thru localbitcoins and they don't realize the transaction ID is going to show numerous transactions. All they have to do is find there address, see the amount that was sent, and credit. Honestly such a massive headache. We are pushing 5 hrs
                                              Comment
                                              • MrCavalier
                                                SBR Sharp
                                                • 12-27-18
                                                • 279

                                                #24
                                                Originally posted by firedawg
                                                I deposited last night at Youwager
                                                My money appears to be floating in fukkin cyber space

                                                Coinbase says confirmed
                                                Youwager says no

                                                Laughable
                                                Use edge wallet. I have deposited today at youwager no problems
                                                Comment
                                                • stake1
                                                  SBR Posting Legend
                                                  • 12-19-18
                                                  • 18116

                                                  #25
                                                  Originally posted by BIGF23
                                                  What a disaster with Heritage. I sent transaction thru localbitcoins and they don't realize the transaction ID is going to show numerous transactions. All they have to do is find there address, see the amount that was sent, and credit. Customer service is not very educated when it comes to bitcoin and them doing this static id is going to be a disaster. Been waiting for three hours for credit.
                                                  Yeah I would not make a BTC deposit there until they have this resolved.

                                                  They state up to an hour delay and it’s way beyond that. As in your case, three hours and counting.

                                                  Which is the majority of the customers who are still waiting for their money to be credited.
                                                  Comment
                                                  • stake1
                                                    SBR Posting Legend
                                                    • 12-19-18
                                                    • 18116

                                                    #26
                                                    By the way, anyone get a BTC payout today at heritage?
                                                    Comment
                                                    • Bsims
                                                      SBR Wise Guy
                                                      • 02-03-09
                                                      • 827

                                                      #27
                                                      Since we all sent the BTC to the same static address, it's pretty obvious to the sender who is sending to a gambling site, if they care.
                                                      Comment
                                                      • stake1
                                                        SBR Posting Legend
                                                        • 12-19-18
                                                        • 18116

                                                        #28
                                                        Complete shit show.
                                                        Comment
                                                        • Big_Cheese88
                                                          SBR Rookie
                                                          • 09-25-12
                                                          • 5

                                                          #29
                                                          I also deposited today via paxful to heritage and am sitting on 13 hours of waiting. I've talked to customer service 3+ times and am just told to keep on waiting. Anyone got any suggestions?
                                                          Comment
                                                          • stake1
                                                            SBR Posting Legend
                                                            • 12-19-18
                                                            • 18116

                                                            #30
                                                            Originally posted by Big_Cheese88
                                                            I also deposited today via paxful to heritage and am sitting on 13 hours of waiting. I've talked to customer service 3+ times and am just told to keep on waiting. Anyone got any suggestions?
                                                            Sadly if you want action the next couple days?

                                                            I’d deposit at another book or two that is not having this ridiculous issue with BTC
                                                            Comment
                                                            • BIGF23
                                                              SBR Rookie
                                                              • 12-30-18
                                                              • 40

                                                              #31
                                                              Complete shit show. Everyone in customer service is stressed and now they are saying no time frame in deposits. Feel bad for the workers
                                                              Last edited by BIGF23; 12-30-18, 10:49 PM.
                                                              Comment
                                                              • 2ndchance
                                                                SBR MVP
                                                                • 02-14-17
                                                                • 1056

                                                                #32
                                                                Don’t feel bad for the workers they get paid!! Sometimes other days are worst the others feel bad for the people that should be getting there money on a HUGE DAY.
                                                                Comment
                                                                • littlekona
                                                                  SBR Hall of Famer
                                                                  • 11-19-15
                                                                  • 5242

                                                                  #33
                                                                  Still has static as of this morning....Until it gets back to user specific btc deposit addresses make sure you guys do not send from a 3rd party...Only use your own wallets until its back to regular..
                                                                  Comment
                                                                  • BIGF23
                                                                    SBR Rookie
                                                                    • 12-30-18
                                                                    • 40

                                                                    #34
                                                                    Looks like Heritage is back to normal guys.
                                                                    Comment
                                                                    SBR Contests
                                                                    Collapse
                                                                    Top-Rated US Sportsbooks
                                                                    Collapse
                                                                    Working...