Betcris Moneybookers/Skrill maintenance.

**lecubs28** · 10-06-14, 10:54 AM

Originally posted by BEX

It's not the first time this kind of issue happen with Betcris
I had post comment about it a few months ago .

Moreover their 25$ fee for every skrill payout is pure robbery , as Jakomo said
(not even one free payout a month )

Stay away from this bookie , don't worth A+ rating

$25 is actually a big improvement from their previous fees. that was my biggest complaint about this book, but now they are in line with most other books on fees.

i just requested a skrill payout we'll see how long it takes.

**gryzonko** · 10-06-14, 12:27 PM

whats with BETDSI ? On my account I have no skrill/neteller option in deposit/withdrawal section....

**BEX** · 10-06-14, 03:56 PM

Originally posted by lecubs28

$25 is actually a big improvement from their previous fees. that was my biggest complaint about this book, but now they are in line with most other books on fees.

i just requested a skrill payout we'll see how long it takes.

A big improvement ?!? What were the previous fees ?

They not in line with most others books , most of the books have free payout , those that have fees have at least one free payout a month .
And same with the period .
Go on chat and ask for the period , they will reply you : 7-15 days .. for payout , when most of books will do it within a few hours .

**GuybrushT** · 10-07-14, 03:35 AM

Originally posted by BEX

A big improvement ?!? What were the previous fees ?

Previously it was $100 for a withdrawal up to $8000! So yes, this is MUCH better!

**JoeVig** · 10-07-14, 08:20 AM

Nice to see their fees come down. If they get Neteller back wonder what that fee is now for 5k? Used to be like $50

**BEX** · 10-08-14, 04:22 AM

I always paid 25$

Anyway it makes betcris one the worst bookie regarding payment .
25$ for every ewallet payout is robbery

**Simak84** · 10-08-14, 05:40 AM

I had registered at justbet.cx (former betguardian) simply due to the good rating on SBR. So stuff like that annoys me a bit. I used neteller for my deposit and now I can't find any payout option that I can use (no skrill, neteller, ****). For wire the minimum is 8k somehow.

**andreast** · 10-08-14, 06:13 AM

hello gys,
but finaly betcris pay the players or no?

**chance** · 10-09-14, 01:57 PM

NO!!!

Still waiting to get a Skrill payment.

**SCLight** · 10-18-14, 05:16 AM

Still no sign of Neteller for the bookmaker group after a month. After all this time, the excuse is still "the connection problem with Neteller" (whatever that means). I've used it to deposit but I have to choose another payout option and pay the huge fees involved.
Pretty unfair if you ask me.

**katstale** · 10-18-14, 08:40 AM

UNREAL they still don't have Neteller and no word on when..... No action from me until NT is restored. This has to bad for bottomline.

**portman** · 10-18-14, 09:37 AM

Same is here, bookmaker has removed Neteller from its payment options while the other e-wallet offered (Ecopayz) can serve no more than 1000 USD / week. This is a huge mess for me, i have deposited many thousands to this bookmaker and now i am unable to get my funds on hand. Too bad for an A+ bookie.

**Stefan** · 10-18-14, 04:29 PM

I have the same problem. Deposited with Neteller and ***. *** stopped the service 3 weeks ago and Neteller is not available. I would like to use my ******* account, but I deposited with my ******* account at BetDSi, so I can't use it for Bookmaker. That's really frustrating.

**katstale** · 10-21-14, 12:14 PM

Wow!! Still no NT for Cris. Terrible

**damakhun** · 10-23-14, 12:01 PM

Have $8K with them and always used NETELLER. Now I'm needing to wait till I get to $10,600 so I can pay $600 for a withdrawal. There isn't any other options ideal for my location.

**PanamaBrad** · 10-23-14, 12:56 PM

Any update SBR on this? Since Cris is obviously not worried abt its customer base.

**dance1959** · 10-23-14, 01:10 PM

Maybe you guys should make Book to Book transfer to Pinnacle or 5D,it would be much easier to withdraw. Only problem is roll over.

**Optional** · 10-23-14, 11:14 PM

Originally posted by PanamaBrad

Any update SBR on this? Since Cris is obviously not worried abt its customer base.

I'll see if I can find out anything new Brad.

**Optional** · 10-25-14, 10:37 AM

Originally posted by PanamaBrad

Any update SBR on this? Since Cris is obviously not worried abt its customer base.

The news I have received is that Neteller service is expected to be available again soon. Probably within 2 or 3 weeks.

Skrill is available as an alternative in the mean time.

**katstale** · 10-27-14, 10:07 AM

Thanks Opti for checking. No action for Cris until NT is restored!!

**damakhun** · 10-27-14, 03:06 PM

Great weekend for me. Big (expensive) wire withdrawal pending for full balance.

**Stefan** · 11-24-14, 11:04 AM

Originally posted by Optional

The news I have received is that Neteller service is expected to be available again soon. Probably within 2 or 3 weeks.

Skrill is available as an alternative in the mean time.

4 weeks are over and Neteller is still not available. Skrill is only available at BetCRIS but not at Bookmaker or BetDSI.

I want to withdraw money from my Bookmaker account but I don't want to pay a few hundred Dollars instead of 25 Dollar.

**PanamaBrad** · 11-24-14, 12:03 PM

Unreal that this is still going on with NT.

**SCLight** · 11-24-14, 01:34 PM

Originally posted by Stefan

4 weeks are over and Neteller is still not available. Skrill is only available at BetCRIS but not at Bookmaker or BetDSI.

I want to withdraw money from my Bookmaker account but I don't want to pay a few hundred Dollars instead of 25 Dollar.

And no explanations given to clients, they keep insisting on some mysterious "technical problem" to justify it. Maybe they should fire their IT team if they can't solve the issue after more than 1 month.

Since I can't use Neteller to withdraw as I deposited, I asked for a book-to-book transfer to Pinnacle thinking it would be cheaper as they told me on live chat and on the phone (the max fee was supposed to be $300 regardless the amount) and despite the necessary rollover with Pinny.
Surprisingly, Bookmaker charged me 2,75% of the transferred amount (6 times the fee they told me I was going to pay on the phone), telling me that was what Pinnacle charged them.
It seems that Pinnacle has this surchage of 2,75% on the transferred amount between accounts with different currencies and it was applied then deducted on my bookmaker account. The problem is that both my accounts at Pinnacle and Bookmaker are in Euros, the same currency.
I emailed Pinny and they told me that Cris paid them in dollars. How is that my problem if I use Euros in all my accounts?. Bookmaker told me on live chat and on the phone the exact value I was going to pay and asked if I agreed with it. I did and now I'm charged with 6 times the value and there's nothing I can do about it.

So be careful with this hidden fees if you're thinking on doing a btb transfer when you deposited with Neteller.

**Hareeba!** · 11-24-14, 01:58 PM

This whole thing is extraordinary and totally unacceptable.

What is SBR doing to protect players at a major book for US customers who continue to suffer such crap?

**katstale** · 12-08-14, 09:35 AM

Bump! SBR can u get an update on NT progress? How abt a downgrade of your sister for this?

**katstale** · 12-11-14, 09:26 AM

bump

**Optional** · 12-11-14, 11:53 PM

I'm sure they want to have it re-enabled as soon as possible Kat. But if I get any new updates about it they will be posted.

**Gaze73** · 02-15-15, 07:00 AM

Holy crap, I was just about to withdraw and couldn't believe the outrageous fee. Seriously, $25 for every single withdrawal in an A+ book, are you kidding me? I could name 20 C-rated books with no withdrawal fees. Also, the site keeps going back to spanish after re-logging, and keeps giving random errors.

**portman** · 08-07-16, 05:05 PM

Getting back to this thread since Bookmaker has again removed Neteller from its payment options about ten days now. They said me that they are working to get Neteller back as soon as possible but let's see how long is this gonna be....

**maksar** · 08-16-16, 08:48 AM

There is no skrill for withdraw too.

**puckk** · 08-24-16, 09:10 AM

Still no skrill,not good, want to send 3k for football season
any idea when they will add it?

**Optional** · 08-24-16, 03:15 PM

Originally posted by puckk

Still no skrill,not good, want to send 3k for football season
any idea when they will add it?

You can still deposit by Skrill.

I would not unless you are prepared to withdraw by bitcoin, ecopayz or wire though. No way to know if NT/Skrill will be available for withdraws when you want it.

**puckk** · 08-24-16, 09:45 PM

No, i tried to deposit by skrill, i know its there,but a message appeard: "its not available for this merchant'
My only option is skrill for deposits

**Pedro** · 08-25-16, 09:23 AM

Originally posted by puckk

No, i tried to deposit by skrill, i know its there,but a message appeard: "its not available for this merchant'
My only option is skrill for deposits

Depositing via Skrill still works for me. So it might be just your account.

Still no withdrawal, though.