sportsbook.com withdrawal delay...

[RickDawg05]

Good news. DHL brought my check Friday ($2400). Originally requested 4/17, then requested again 6/5 after withdrawal was canceled. Waiting on last check requested 5/27 ($2000). I did receive an email earlier this week that it was on the way. Let's hope.

- Nice

[anth272]

I was informed via live chat by a Joseph MacKenzie, that my
withdrawal from May 25th will be going out Monday. He claims to be 100% certain.

This is the first non-generic answer i have recieved from anyone, so there hope. Wont get excited til i get the email conf. and its at my door.

But maybe things are finally starting to roll...

[marc]

I would not worry about this. Should the values be different then I would assume this the cause of the differential sending dates.

You should receive confirmation of sending for the last withdrawal quite shortly.

This is the problem with your compnay. No one is ever worried and no one ever cares. It doens't suprise me that you aren't worried, becuase it's not your money. But you hvae one poster that's telling you of the 3 requests he made between the 16th and 18th, he got the last 2 but no word one th first. Then you have another poste, GUnslinger who has 9 requests dating back to June 15th, and none have been processoed. Mr. Jazette Employee, aren't you the least bit curious as to why some people are getting paid, and some aren't. Can you at least admit that the payouts seems to be done in a haphazard manner. Can't you understand why a reasonable person, would be concerned to have money at Sportsbook.com right now, when there is no rhyme or reason asto how apyouts are being processed.

WHy are all Jazette employees so afraid to ask the withdrawals department why they aren't sending payouts out in an orderly fashion. Do the people who work in the withdrawals department live in an ivory tower. WHy can't you ask the question.

I think it's nice that you took some of your free time to post on this thread, but you haven't said a single thing, that the avergae Cs person hasn't already told us. Telling people not to worr your payouts will be sent shortly is meaningless. FOr 3 weeks you guys kept telling me that my payouts would be sent shortly. We are asking very simple questions, so stop apologizing for the inconcenience, and just give us a straight answer, why aren't the payouts being handled in the order they come in. Explain to us how it can be that one person requests $2500 on June 15th, and another on june 19th, and the person who made the request on June 19th gets paid first.

If you don't know the answer, please find out. Otherwise we will just safely assume taht either you guys have no clue what you are doing, or that you are giving preferential treatment. (I'm pretty confident that you guys are using this time to intentionally delay payouts of those cusotmers you no longer feel are desireable.)

[t0mmych4n]

very frustrating

requested payout late may and have not received payout. called customer service several times and was told payout would be processed within next week or so several times. i am tired of this crap. what can i do?!

[t0mmych4n]

Still waiting for payout requested May 28-29. Sportsbook.Com sucks. What can those who have not received payment do?

Anyone else still waiting on May withdrawals from the current processor?

[MonkeyF0cker]

This is the problem with your compnay. No one is ever worried and no one ever cares. It doens't suprise me that you aren't worried, becuase it's not your money. But you hvae one poster that's telling you of the 3 requests he made between the 16th and 18th, he got the last 2 but no word one th first. Then you have another poste, GUnslinger who has 9 requests dating back to June 15th, and none have been processoed. Mr. Jazette Employee, aren't you the least bit curious as to why some people are getting paid, and some aren't. Can you at least admit that the payouts seems to be done in a haphazard manner. Can't you understand why a reasonable person, would be concerned to have money at Sportsbook.com right now, when there is no rhyme or reason asto how apyouts are being processed.

WHy are all Jazette employees so afraid to ask the withdrawals department why they aren't sending payouts out in an orderly fashion. Do the people who work in the withdrawals department live in an ivory tower. WHy can't you ask the question.

I think it's nice that you took some of your free time to post on this thread, but you haven't said a single thing, that the avergae Cs person hasn't already told us. Telling people not to worr your payouts will be sent shortly is meaningless. FOr 3 weeks you guys kept telling me that my payouts would be sent shortly. We are asking very simple questions, so stop apologizing for the inconcenience, and just give us a straight answer, why aren't the payouts being handled in the order they come in. Explain to us how it can be that one person requests $2500 on June 15th, and another on june 19th, and the person who made the request on June 19th gets paid first.

If you don't know the answer, please find out. Otherwise we will just safely assume taht either you guys have no clue what you are doing, or that you are giving preferential treatment. (I'm pretty confident that you guys are using this time to intentionally delay payouts of those cusotmers you no longer feel are desireable.)

He knows the answer. He just won't tell us the truth. And its not a matter of a 4 day difference in withdrawal requests being filled. I still have a pending request from 5/28 and I've seen people here who've received their checks from 6/17 requests. Appalling.

[MonkeyF0cker]

Hah. I called CS just now since I haven't in a week and a half or so. They now say that they've added 3 new payment processors and that all outstanding withdrawal requests will be paid by the end of the week. I'm not holding my breath.

[RickDawg05]

Hah. I called CS just now since I haven't in a week and a half or so. They now say that they've added 3 new payment processors and that all outstanding withdrawal requests will be paid by the end of the week. I'm not holding my breath.

That would be awesome if this is in fact true.

[tbettis]

do someone have to be present when the checks come or will they just leave it at your doorstep. will they make muliple attempts if no one is home?

[RickDawg05]

do someone have to be present when the checks come or will they just leave it at your doorstep. will they make muliple attempts if no one is home?

They will probably either leave it between your screen door and regular door so it is hidden from open view or they will leave you a note and you can go pick it up from the office.

[brewcrew4real]

do someone have to be present when the checks come or will they just leave it at your doorstep. will they make muliple attempts if no one is home?

They will just leave it at your doorstep, don't know if it varies from company to company but that is what DHL did when I received one a few months back.

[Iamtheintruder]

Hi all. First post here and it sucks it has to be in this particular thread. I have been waiting for a couple of months now for a check from Superbook.com I requested back in early May. I have been with them for a while so you would think that would matter, but of course it didn't.

My case is currently under investigation and I received an email recently stating they had stopped payment on the check they supposedly sent on May 22nd via DHL. That email also states it could take up to 6 weeks for that to happen. I have tried everything I can think of, but I am starting to think I am about to get stiffed.

[marc]

The reason it takes 6 weeks to run a "trace" is that it usually takes about 5 1/2 weeks before anyone from Jazette will take a moment to call the processor and find out if the check was ever sent.

[Iamtheintruder]

The reason it takes 6 weeks to run a "trace" is that it usually takes about 5 1/2 weeks before anyone from Jazette will take a moment to call the processor and find out if the check was ever sent.

Yea, I had a 'gut' feeling it was never sent in the first place. But after reading through this thread I'd say it's pretty much confirmed that it never happened.

[gunslinger99]

Ya Iam up too 10 pending withdrawals starting june 15th. Quite a bit of money so if they are having financial problems they probably wont pay me. I have yet to have 1 processed. Ill keep everyone updated 1 by 1 on the withdrawals.

[krbflorida]

5 withdrawls no Payout

- Nice

I originally withrew 1600 on 6/1/07 and another 3300 in four different withdrawls the next week, I have called customer service 3 times, every week they tell me its going out next week but it never happens, Im starting to think we are all getting hosed. If I do not recieve a check this week I am going to flip a lid. They can take my money the same day I deposit it but they cant make a withdrawl in over a month. I have never had a problem like this with any other site I have ever used. I knoe they are a private company, but is there any legal action we can take against them? 4900 is alot of money to my family.

[millertime65]

Fedex

Finally!!! I think. Just got an email saying that my 4/10 request which was put back into my account and re-witdrawn 5/28 was sent via Fed Ex yesterday. But I thought DHL was the courier now... Anybody gotten a check via fed ex lately? Did they require signature?

Got my hopes up guys but won't believe it till I see it on my doorstep.

[jdwars]

Finally!!! I think. Just got an email saying that my 4/10 request which was put back into my account and re-witdrawn 5/28 was sent via Fed Ex yesterday. But I thought DHL was the courier now... Anybody gotten a check via fed ex lately? Did they require signature?

Got my hopes up guys but won't believe it till I see it on my doorstep.

Yes. Got a check from Fed Ex 6/21. Still waiting for another one that they say was shipped 6/22. Different processer. No signature required.

[RickDawg05]

I originally withrew 1600 on 6/1/07 and another 3300 in four different withdrawls the next week, I have called customer service 3 times, every week they tell me its going out next week but it never happens, Im starting to think we are all getting hosed. If I do not recieve a check this week I am going to flip a lid. They can take my money the same day I deposit it but they cant make a withdrawl in over a month. I have never had a problem like this with any other site I have ever used. I knoe they are a private company, but is there any legal action we can take against them? 4900 is alot of money to my family.

Just patiently wait...

[BatemanPatrickl]

Anyone get hit with the $40 check fee? The nerve of these people...

[RickDawg05]

Anyone get hit with the $40 check fee? The nerve of these people...

I just wish the $40 went towards faster processing.

[numptie]

Just got word mine sent today. Requested 5th May, FEDEX, non-US. Hopefully things are moving now.

[IneedMymoney]

Got my last check on Friday via FEDEX. They didn't take any fees out.

[gunslinger99]

Did somebody say they got a new processor? If they did it would certainely speed things up. I hope they did.

[BatemanPatrickl]

I just wish the $40 went towards faster processing.

I think it goes towards paying the people those cocksuckers owe money to.

[RickDawg05]

my withdrawals haven't even been 10 business days yet but I'm freaking out already....just the thought of not receiving my money is sickening. any posts from people getting paid would be a great moral boost

[anth272]

Well, i was told by a rep Saturday via live chat that my withdrawal from May 25th was 'definitely going on Monday the 2nd(today). Then, later on Saturday i check and am given the 'still in que, no time from, blah blah)

At this point i flip and call the customer service line. I get in touch with a supervisor named Adam and he tells me that no one could have been able to tell me Monday....still in que. I told him that i will stay on the line til i get an answer. He tells me there are only a few withdrawals from May 23, 24 and 25th that are still remaining. States that these will be the next to go out. Also, tells me that he is emailing his withdrawals department to put a 'high priority' on my withdrawal.

I contact via live chat today. Am told that its in que. When i state there was a 'high priority' put on my withdrawal, i am told that 'all our valued customers withdrawals are 'high priority' and that they have no record of anyone contacting the withdrawals department.

How many lies can these people make up? I am officially giving up on ever getting the funds. I have really gone over the edge with them.

[DrunkenLullaby]

None to fear, I'm sure the "pitboss" will be soon riding in on his white horse to answer all of your questions unsatisfactorily.

Always remember, Sportsbook CS has never told a lie.

[anth272]

Yeah, i am glad the the posting 'Jazette Employee' gave me that great tip to email the pit boss. Heres the terrific informative response i was waiting for!

Thank you for contacting us.

Your withdrawal is currently being processed and is in queue to be sent once
your withdrawal has been sent you will receive a confirmation e-mail. We are
currently experiencing some delays and are working through a backlog. your
withdrawal will be sent asap.

Please accept our apologies for the delay and any inconvenience caused.

We are always here to help you. Please feel free to reply to this email if you
have any additional questions in relation to this or any other matter.

Kind regards,

Jamie Sellars

Thanks again to the Jazette Employee for stopping by with such great info to really, really put Sportsbook.com in a better light.

[marc]

my withdrawals haven't even been 10 business days yet but I'm freaking out already....just the thought of not receiving my money is sickening. any posts from people getting paid would be a great moral boost

Did you not find comfort in the posts by Jazette Employyee

[GreggieB]

Hah. I called CS just now since I haven't in a week and a half or so. They now say that they've added 3 new payment processors and that all outstanding withdrawal requests will be paid by the end of the week. I'm not holding my breath.

Just taked to CS at sports.com (sister site) and they say only one processor is working for them.

[bigagoblue]

I can tell you guys that months ago it took forever to get my $700 check when they were "switching processors and going through the backlog." I did get it, but haven't gambled with them for a while. I won another few hundred bucks, but its funny that a few months later the same stuff is happening. It's obvious that they just control who and when they give payouts to. It has nothing to do with "backlogs," I won't bet with them again and I really think that these internet gambling companies are slowly dying out.

I hope y'all get your money, but personally I think we should all move on

[al5]

Still havent received my checks that I requested on June 5th. Have anyone received their checks yet around that time of withdrawal?

[drg]

i put in a request for a payout of almost $700 almost a month ago. i've called every week and they tell me they're having processor issues and that it will be taken care of asap and they'll send me an e-mail when they send the check out. i've never taken money out of that account before and still have more in there. hopefully they'll get this issue taken care of. i have a friend that made a withdrawl a few months ago and it was processed immediately.

i wish i knew they were bad. i'd certainly have taken my biz elsewhere. good luck to all those waiting for $$.

[AZGuy]

I just received a check today for $1940.00. $100 was withdrawn on 5-28 and $1840.00 on 6-18. It was one check for the two combined. I have no more money with sportsbook.com and I am currently looking for another american friendly online poker site.

Thanks