Originally <a href='https://www.sportsbookreview.com/forum/showthread.php?p=27632009'>posted</a> on 03/04/2018:
I have been with them since they they started as moneybookers and feels like it has been a constant slide downhill since the name change. Setting the system up to double charge forex fees in certain situations, VIP Merchant Reps doing things like arbitrarily seizing funds that had already been paid out, if a big book told them they thought they had been ripped off by a player. Several cases posted on here regarding large amounts taken, even from personal bank accounts, and then having to be given back as the book was wrong all along. Advertising heavily for known scam books when they know them placing an ad is seen like an endorsement by many users.
Plus a bunch of minor things. They simply cannot be trusted if something goes wrong and have no ethics about acting like a good corporate citizen or being fair to customers. Just how do we extract the most from them as the clear #1 priority.
I have been with them since they they started as moneybookers and feels like it has been a constant slide downhill since the name change. Setting the system up to double charge forex fees in certain situations, VIP Merchant Reps doing things like arbitrarily seizing funds that had already been paid out, if a big book told them they thought they had been ripped off by a player. Several cases posted on here regarding large amounts taken, even from personal bank accounts, and then having to be given back as the book was wrong all along. Advertising heavily for known scam books when they know them placing an ad is seen like an endorsement by many users.
Plus a bunch of minor things. They simply cannot be trusted if something goes wrong and have no ethics about acting like a good corporate citizen or being fair to customers. Just how do we extract the most from them as the clear #1 priority.