Betonline **** Pay Out Problem

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  • footballfanstan
    SBR Hustler
    • 09-11-11
    • 79

    #36
    Well I won't even comment on how vague that statement they gave me is anyway. I mean what does it will be ready this coming week even mean? I mean they told me that last week. At least its better than the other email I saw on here other players got that said they should expect a further delay on their payouts. Guess that means mine is right up on the que perhaps. But yeah, lets hope they don't have a bad weekend, haha. With all these favs covering right now they may be hurting for bucks.
    Comment
    • 5mike5
      SBR Aristocracy
      • 09-21-11
      • 52006

      #37
      funny shit how alex has disappeared huh? guess he figured the "weve never not paid" comment was wearing thin....1 thing is for sure, they also NEVER pay on time latley....gl buddy
      Comment
      • footballfanstan
        SBR Hustler
        • 09-11-11
        • 79

        #38
        Originally posted by 5mike5
        funny shit how alex has disappeared huh? guess he figured the "weve never not paid" comment was wearing thin....1 thing is for sure, they also NEVER pay on time latley....gl buddy
        Well over the last two days ran my account from 365 to 2160. I'll be taking out the 1900 plus via ** (certainly not going with another wire) and likely not going back to this book again. Who wants to bet me winning more from them and requesting it from their actual fast payment method will somehow further delay my wire payout?
        Comment
        • theviking
          SBR Sharp
          • 04-10-07
          • 368

          #39
          Originally posted by 5mike5
          funny shit how alex has disappeared huh? guess he figured the "weve never not paid" comment was wearing thin....1 thing is for sure, they also NEVER pay on time latley....gl buddy
          How do u know that they never pay on time lately? can u see all the accounts in the world? i think i know what u really meant but ....

          Lately i got paid on time, on this Saturday 1 day after requsted, didnt think they paid on saturday, but they did

          Dont u think alex is pretty busy answere support at betonline? dont think he has disapear, just doing his work at betonline. Im pretty sure, his first prioryty is answereing support there, not reading forums online
          Comment
          • mkm311
            SBR Hustler
            • 09-11-11
            • 65

            #40
            I requested a p2p on Friday and I got paid on Saturday! I have won every week this year in football! They pay me on time every week! I have nothing but great things to say about this book! I've said it before, the people that are bashing this book are losing and they want something for free like more bonuses and freeplays! Have a great day!
            Comment
            • footballfanstan
              SBR Hustler
              • 09-11-11
              • 79

              #41
              LOL MKM, has 47 posts and literally everyone are about how good of a book he thinks Betonline is. LOL you couldn't be a paid poster now could you?

              And what in the world are you talking about me losing? I'm up a crazy amount on betonline this fall and am just WAITING for my money.

              So basically get out of my thread troll.
              Comment
              • 5mike5
                SBR Aristocracy
                • 09-21-11
                • 52006

                #42
                hes a moron and doesnt understand its the wires they ARE NOT paying
                Comment
                • 5mike5
                  SBR Aristocracy
                  • 09-21-11
                  • 52006

                  #43
                  and NO..alex ALWAYS found time to pop up with excuses and now hes DISAPPEARED for weeks...wanna know why?? read the daily threads of over 30 days for a simple wire...thats exactly why....BOL is a sinking ship, and u will find out the hard way...LMAO
                  Comment
                  • Indiana40
                    SBR Rookie
                    • 10-13-11
                    • 40

                    #44
                    Originally posted by footballfanstan
                    Hey guys got this email last night about 8pm. Just checked my email for the first time since then or I would have posted it sooner.

                    Hi Jason,
                    Your wire Payout will be ready for next week. We do apologize for the delay we cause you at this time.
                    Should you require further assistance or information, please contact us by replying to this email or initiating a Live Chat.
                    Sincerely,
                    <img alt="betonline.com" border="0">
                    Erick
                    Player Services Department
                    Email:cs@betonline.com
                    Phone:1-800-977-4717
                    Fax:1-800-452-4701
                    Very interesting. I received a similiar email from Erick. Let us know if you get paid and I will do the same.
                    Comment
                    • theviking
                      SBR Sharp
                      • 04-10-07
                      • 368

                      #45
                      Originally posted by 5mike5
                      and NO..alex ALWAYS found time to pop up with excuses and now hes DISAPPEARED for weeks...wanna know why?? read the daily threads of over 30 days for a simple wire...thats exactly why....BOL is a sinking ship, and u will find out the hard way...LMAO
                      You shouldnt be to sure about that, just makes people belive less inn you. We all know thats just your theory

                      Maybe because he is to busy taking care of new betters at bol, u obviously dont read marketing forums or any other forum than this, so u base your knowledge about bol on what u have read about them in this forum? u havent even deposit. Seems strange for me that bol is a sinking ship because maybe 0,00001 % of their customers has been slowpaid..... or because alex is busy.
                      Have u consider that bol is getting ALOT of customers in Europe,their banners are all over here, have been it for a long time. If the banners didnt gave a lot of money they wouldnt be online for a long time in big betting sites.

                      The bookmakers has the one of highest odds in the world, great bonuses, they pay on time(to ewallets) high limits..... try read forums in other languages..... u will get a different impression of bol
                      I never had any problem at all with bol always paid ontime...
                      A sinking ship, no i really dont think ......
                      Comment
                      • psufan
                        SBR Wise Guy
                        • 10-05-11
                        • 755

                        #46
                        The customer service is inconsistent and at times does tell you what you want to hear so you'll get off the phone. I have received 2 $2500 checks from them, and waiting for another one this week and requested another tonight. I must admit, they do take alot longer than they advertise or even blatantly say via phone, email, or chat through their customer service. I sincerely hope they are just having growth issues, because I never win at 5 dimes with my wagers but been hitting hot on betonline, lol. Stick with 5 dimes if you have no bias, as in my case, I am a product of conditioned response lol
                        Comment
                        • footballfanstan
                          SBR Hustler
                          • 09-11-11
                          • 79

                          #47
                          Well guys the wire they promised that would be there today still isn't there. They are now saying they shouldn't have promised it to be here today and haven't been able to contact the processor about this situation so they don't know when its coming.
                          Comment
                          • footballfanstan
                            SBR Hustler
                            • 09-11-11
                            • 79

                            #48
                            Well its another business day so why not post some great quotes from Betonline CSR. Keep in mind they told me Friday that it would def be here TODAY. Now they are saying it'll be here by the close of business FRIDAY.

                            Lars: Your payout is scheduled to reach you this week, by Friday.
                            Lars: We aim to have them ready in 10 business days, not regular days.
                            Lars: But yes, your is delayed
                            Lars: yours*
                            Lars: We're currently working on having it ready for you


                            Jason: how is this in anyway accpetable?
                            Lars: Have I said it's acceptable?
                            Lars: Do you think we're doing this on purpose?
                            Lars: We're not Jason


                            Jason: why did I get a wire from 5times in 3 days
                            Jason: and its taking weeks here?
                            Lars: Due to the high volume of requests, any payout is subject to availability, we're working on having yours processed as soon as possible.
                            Comment
                            • slash
                              SBR MVP
                              • 08-10-05
                              • 1000

                              #49
                              Haha what a joke of a book. Unbelieveable that sbr will ruin their reputation sticking up for such a crappy book...

                              It simply doesn't make sense that you spend years building your reputation and then you are willing to let one book ruin it.

                              What's the relationship between BOL and sbr? Are the owners best friends? Or is Bol simply throwing so much money in the direction of sbr (and maybe even pay on time!?) that sbr just can't say no?
                              Comment
                              • psufan
                                SBR Wise Guy
                                • 10-05-11
                                • 755

                                #50
                                I'm thinking the latter, lol, because if SBR and BOL had previous connections before the start of the site SBR would have no reputation by now haha.
                                Comment
                                • MBENZ
                                  SBR Hall of Famer
                                  • 01-07-07
                                  • 5238

                                  #51
                                  "any payout is subject to availability"

                                  WTF does that mean?They have to see if they have the money or not?
                                  Comment
                                  • FourLengthsClear
                                    SBR MVP
                                    • 12-29-10
                                    • 3808

                                    #52
                                    I requested a payout (USD 1500) on Friday and it was received this morning.
                                    This, to my mind, would lend credence to it being a processor issue for bankwires.
                                    Comment
                                    • theviking
                                      SBR Sharp
                                      • 04-10-07
                                      • 368

                                      #53
                                      Originally posted by MBENZ
                                      "any payout is subject to availability"

                                      WTF does that mean?They have to see if they have the money or not?
                                      Most likely they dont have all their money in their bank availabel to be withdrawn , they have spread in many places like ewallets , other prosessores and so on, if suddenly a lot of people ask for Big withdraws in one prosessor, maybe more than they have availiabil at the moment, they have to transfere between their "accounts" or wait for someone too deposit. And its cheaper for them to maybe wait a day or 2 , than transfere, i guess thats what they mean.
                                      Many on this forum getting paid on time, so for sure they have money....
                                      Comment
                                      • mkm311
                                        SBR Hustler
                                        • 09-11-11
                                        • 65

                                        #54
                                        Originally posted by footballfanstan
                                        LOL MKM, has 47 posts and literally everyone are about how good of a book he thinks Betonline is. LOL you couldn't be a paid poster now could you? And what in the world are you talking about me losing? I'm up a crazy amount on betonline this fall and am just WAITING for my money. So basically get out of my thread troll.
                                        I've won more in one weekend than you have ever won in your lifetime! No I'm not a paid poster. I just keep winning every week and they keep paying me! Great book!
                                        Comment
                                        • mkm311
                                          SBR Hustler
                                          • 09-11-11
                                          • 65

                                          #55
                                          Originally posted by 5mike5
                                          hes a moron and doesnt understand its the wires they ARE NOT paying
                                          Originally posted by 5mike5
                                          and NO..alex ALWAYS found time to pop up with excuses and now hes DISAPPEARED for weeks...wanna know why?? read the daily threads of over 30 days for a simple wire...thats exactly why....BOL is a sinking ship, and u will find out the hard way...LMAO
                                          Your a prick that complains about everyone and every book! Your a loser!
                                          Comment
                                          • footballfanstan
                                            SBR Hustler
                                            • 09-11-11
                                            • 79

                                            #56
                                            Originally posted by mkm311
                                            I've won more in one weekend than you have ever won in your lifetime! No I'm not a paid poster. I just keep winning every week and they keep paying me! Great book!
                                            You have 49 posts literally all of them are thanking Betonline for something. Thats called being a shill.

                                            Second, if you really think you win more than me thats good for you but one of the craziest things ever written on this board. I'm not getting into a back and fourth with you on here. You love to shill for BOL we understand that, cool.
                                            Comment
                                            • Indiana40
                                              SBR Rookie
                                              • 10-13-11
                                              • 40

                                              #57
                                              Originally posted by footballfanstan
                                              Well its another business day so why not post some great quotes from Betonline CSR. Keep in mind they told me Friday that it would def be here TODAY. Now they are saying it'll be here by the close of business FRIDAY.

                                              Lars: Your payout is scheduled to reach you this week, by Friday.
                                              Lars: We aim to have them ready in 10 business days, not regular days.
                                              Lars: But yes, your is delayed
                                              Lars: yours*
                                              Lars: We're currently working on having it ready for you


                                              Jason: how is this in anyway accpetable?
                                              Lars: Have I said it's acceptable?
                                              Lars: Do you think we're doing this on purpose?
                                              Lars: We're not Jason


                                              Jason: why did I get a wire from 5times in 3 days
                                              Jason: and its taking weeks here?
                                              Lars: Due to the high volume of requests, any payout is subject to availability, we're working on having yours processed as soon as possible.
                                              BOL has promised me 3 times payment would be made and yes mine is suppose to be wire for 3.5K. It looks like bank wires are a BIG PROBLEM. I have been waiting since October 5th and nothing yet. I would not hold your breath on what they say. I think it will come but reading other issues it takes a long time. BOL is a good book except for wire pay outs I think?
                                              Comment
                                              • 5mike5
                                                SBR Aristocracy
                                                • 09-21-11
                                                • 52006

                                                #58
                                                why play at a book where u have to wait on payouts of ANY kind?? im in U.S. and ive NEVER had to wait for payouts...its just unexceptable considering thats the whole point in playing is to win and get paid PROMPTLY
                                                Comment
                                                • bubba
                                                  SBR MVP
                                                  • 09-29-05
                                                  • 2432

                                                  #59
                                                  while it did take all day, betonline did transfer some funds to legends for me today, less then 24 hours from request. this makes me a little less nervous about my 2 w withdrawls i am waitng for through traditional methods. (1 is just about overdue, 1 still with time)
                                                  Comment
                                                  • footballfanstan
                                                    SBR Hustler
                                                    • 09-11-11
                                                    • 79

                                                    #60
                                                    Before bed I figured I would quote Betonline's own website regarding wire payouts.

                                                    wire payouts are very fast, usually under a week, but depending on the bank, they can take up to 10 business days. Maximum payout via this method is $15,000 per week. You must fax or email us your complete wire instructions. A Bank Wire Fee of $45 to $75 is deducted for each transaction.
                                                    Comment
                                                    • margymotek
                                                      SBR Hustler
                                                      • 10-14-11
                                                      • 51

                                                      #61
                                                      MKM ... why do you bother posting in here? It's fairly obvious no one takes you seriously, as even the best of gamblers lose some weeks and knowing the history of BetOnline ... even if you did win every week, you would not be paid on time.

                                                      Guys in here looking to vent during some real delays and real problems. Either accept that people are on here to inform and help other people and contribute or shut your #(*!1 mouth.
                                                      Comment
                                                      • kostasgr
                                                        SBR Wise Guy
                                                        • 01-22-10
                                                        • 597

                                                        #62
                                                        I asked 1400 dollars,via Mb and they sent them in 2 days without fees as they promised me....
                                                        I think the problem is the wire method.
                                                        Comment
                                                        • footballfanstan
                                                          SBR Hustler
                                                          • 09-11-11
                                                          • 79

                                                          #63
                                                          Well guys another morning and another no pay by Betonline. I was contacted late last night and told I should expect the moneywire to arrive Wednesday at some point. Moments ago I went to confirm this thru the livechat and the Dwyane said he doesn't see that anywhere but made a note on the account. He said to expect it by NEXT Friday.

                                                          I do have a 2,000 p2p requested as of yesterday morning that I should be getting the control number for later today. I'll keep yall updated.
                                                          Comment
                                                          • 5mike5
                                                            SBR Aristocracy
                                                            • 09-21-11
                                                            • 52006

                                                            #64
                                                            very sad situation at BOL now adays...hope its sometime soon footballfan
                                                            Comment
                                                            • footballfanstan
                                                              SBR Hustler
                                                              • 09-11-11
                                                              • 79

                                                              #65
                                                              Lou emailed me this afternoon to inform me that he still hasn't heard back from Betonline about this issue. How in the world do they keep their good rating on here when 1)They are totally slow paying wires at the least and 2) They won't even contact SBR officials to give them the reason/excuse as to why its happening. To me that should be an automatic downgrade.

                                                              FYI, they are about 3 hours away from being late on my requested p2p payout of 1700 from this weekend. We'll see if I get that control number in hand by 6pm as they promise I will. I'll let yall know either way.
                                                              Comment
                                                              • footballfanstan
                                                                SBR Hustler
                                                                • 09-11-11
                                                                • 79

                                                                #66
                                                                Bankonline is now LATE on my 1,700 p2p payout which they have never been late with before for me. Has been approved but not paid just like the wire. I was guaranteed I'd have the control number tonight by 6PM eastern at the latest but they are now giving me some excuse trying to say their 36 hour clock doesn't even start until 24 hours or more after you request it.

                                                                Long story short I've gotten 10 p2ps with betonline before all have been on time. This is the first one thats late so I'm starting to think this book may be in a little trouble.
                                                                Comment
                                                                • footballfanstan
                                                                  SBR Hustler
                                                                  • 09-11-11
                                                                  • 79

                                                                  #67
                                                                  I should update that I let my account manager Dwyane know that my p2p payout was now late and he went ahead and somehow got the payment made for me after typical closing hour of 6pm. So I now I have my control number for the 1,700 payout. That restores a lot of faith I had in betonline but still have this 5 business day late (over week regular day) late payout.

                                                                  I was also told by Dwyane that hes going to make sure I get the wire by Thursday night. Like I said I've heard that before but he at least was good to his word with the P2P payout tonight.
                                                                  Comment
                                                                  • obeebs
                                                                    SBR Rookie
                                                                    • 10-07-11
                                                                    • 16

                                                                    #68
                                                                    Footballfanstan,

                                                                    I was also told by Dwyane that I could expect mine by Thursday night. I hope it works out!
                                                                    Comment
                                                                    • Absolutelyonfire
                                                                      SBR Sharp
                                                                      • 04-28-10
                                                                      • 307

                                                                      #69
                                                                      I was told I would have my 10K wire today , but nothing has arrived.

                                                                      I'll be talking to them again in the morning and no doubt will be filing a complaint form yet again !!
                                                                      Comment
                                                                      • footballfanstan
                                                                        SBR Hustler
                                                                        • 09-11-11
                                                                        • 79

                                                                        #70
                                                                        Odeebs, as I said, I want to trust Dwayne as he was true to his word on this P2P but I have to assume hes just throwing out yet another date hoping it sticks. I assume at this point the truth is they have no idea when it will be as I don't think they are having any communication with their processor. I think the processor pays them when they pay them and until then Betonline CSR is left to just throw out random dates instead of admitting they don't know.
                                                                        Comment
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