Sportsbook.com Payment Delays

[SBR Lou]

I have a payout pending from Linesmaker I requested last week, I'll update this thread once I receive it. The tracking looks like a nice feature, hopefully all goes well.

[tbettis]

im finished with them

[DXPUNK]

Same Issue

just checked my acct and my bank acct is overdrawn from a return check from sportsbook. called and they said that the 6/19 batch is no good

Hey tbettis,
the same thing happened to me man, my account is overdrawn and everything because of the bad check, my bank is in the process of mailing the check back to me...also spoke to sportsbook.com, and the rep was surprised that this happened. I asked him if any other customers had reported similar problems with checks and he said no and that he had never seen anything like this happen before (bunch of bs). He had put in a request to "stop" the check or something and requested another check for me. Wonder how long we'll have to wait before we see our money...

[Shafted69]

im finished with them

get them to pay for overdraft fees also, but do stay finished with them

[Shafted69]

How Did Bet USA Rating Go From C+ To B- ????????????

Its Been 3 Weeks+ For Me And Still No Check From Them


So no one can answer this question?

[smallon]

For the record - I requested a payout from Matchbook on Sunday and it was sent immediately (within 5 minutes) to Moneybookers. I transferred the money from them to my bank account and two days later (today) the money is in my account.

[regretful]

I had a withdrawal request from sportsbook.com on 6/18. It was not processed until 7/7. Now I am told I need to wait another 2-3 weeks for a total of 5-7 weeks. I will be lucky if that even happens judging by some of the posts. Has anybody requested payment in a similar time frame? If so, has it been received yet and for how much?

[Pokerdogg]

June 4th withdrawal - received June 30th
June 17th withdrawal - processed July 3rd
June 24th withdrawal - processed July 8th

May 28th cheque - stop payment done, check reissued apparently

May 21 bounced cheque - stop payment in progress
June 1st cheque - stop payment in progress

------
I should clarify that all these are from Sports.com

[trypsin]

you think 5-7 weeks is a lot. try since March 31st (over 90 days). They had to redeposit to my account June 6th then rerequested a withdrawal same day, then I received check last week only to find out today that it bounced. I also have another withdrawal from earlier this month but I'm not worried about that one yet. sportsbook.com i haven't had a problem lately but superbook.com is giving me all types of problems. ridiculous

[Pokerdogg]

you think 5-7 weeks is a lot. try since March 31st (over 90 days). They had to redeposit to my account June 6th then rerequested a withdrawal same day, then I received check last week only to find out today that it bounced. I also have another withdrawal from earlier this month but I'm not worried about that one yet. sportsbook.com i haven't had a problem lately but superbook.com is giving me all types of problems. ridiculous

Did they give you any excuse why the check bounced? Is the check issued by Birksgate?

[Shafted69]

For the record - I requested a payout from Matchbook on Sunday and it was sent immediately (within 5 minutes) to Moneybookers. I transferred the money from them to my bank account and two days later (today) the money is in my account.

Can U.S. residents use Moneybookers?

[SBR Lou]

Can U.S. residents use Moneybookers?

No, unfortunately not.

[trypsin]

Did they give you any excuse why the check bounced? Is the check issued by Birksgate?

They said they are "looking into the matter and that my withdrawal is a top priority" but I've been hearing the same BS from them from when I started complaining 3 weeks after March 31st. I just don't understand why if they are all Jazette books, why my problems are specific to superbook. I don't have trouble cashing out from sportsbook.com. I also made another recent cashout from superbook (that I won in online poker) after they gave me a free 45 dollars for the insane waiting period and they has yet to be cleared as well from July 1st.

I didn't check to see who issued the check but my bank is sending me the bounced check so I'll let you know when it comes in the mail.

[lab324]

I'm new, I have had 2 problems this year. I used to get my withdrawals within about a week and a half. First problem, the check bounced, I contacted them and they said to redposit the check and it was fine. This latest issue, I requested it on around 6/6/08, it came on 6/27. I deposited it and the check bounced. I called the numbers on the check, and the processors. I was told to contact sportsbook and am currently waiting to hear back from them within 24-48 hours they said. I am thinking about just trying to redposit it again like before, because having to wait like some other really unlucky people would suck. The check was for $1850, and was issued by Zip Payments, from the Nevada
State Bank. Anyone else have any issue with Zip Payments or just tried redepositing the check.

Also is there any reputable, A rated sportsbook that will take on the task of transferring your funds from sportsbook.com to their online sportsbook?

Glad I found this.

[SBR Lou]

Also is there any reputable, A rated sportsbook that will take on the task of transferring your funds from sportsbook.com to their online sportsbook?

Negative.

Welcome to SBR and if you need help with your situation fill out this complaint form and the guys will make an inquiry on your behalf.

[lab324]

Negative.

Welcome to SBR and if you need help with your situation fill out this complaint form and the guys will make an inquiry on your behalf.

Thanks for the useful information. I'm willing to wait the 48 hours before I file any complaints. I have made 8 withdrawals this past 12 months and have only had the 2 checks bounce, but the one was resolved immediately, hopefully this will be the case this time.

[gambleballs]

My last BetUSA withdraw came in 17 days by DHL. My last two from sportsbetting.com came in 4 days by regular mail. I have two more from BetUSA that were processed on the 26th of June but haven't seen them yet.

[imprezive97]

I'm new, I have had 2 problems this year. I used to get my withdrawals within about a week and a half. First problem, the check bounced, I contacted them and they said to redposit the check and it was fine. This latest issue, I requested it on around 6/6/08, it came on 6/27. I deposited it and the check bounced. I called the numbers on the check, and the processors. I was told to contact sportsbook and am currently waiting to hear back from them within 24-48 hours they said. I am thinking about just trying to redposit it again like before, because having to wait like some other really unlucky people would suck. The check was for $1850, and was issued by Zip Payments, from the Nevada
State Bank. Anyone else have any issue with Zip Payments or just tried redepositing the check.

Also is there any reputable, A rated sportsbook that will take on the task of transferring your funds from sportsbook.com to their online sportsbook?

Glad I found this.

First off, I'd like to say how shitty I feel about not finding this site before my initial deposit to sportsbook.com. Maybe about 3 months ago, I deposited 50 bucks into sportsbook to give it a shot. I got it up to $850 and requested a check on June 11. It took them a couple of weeks to process the check, but finally I got some tracking info posted on their site. It was delivered by FedEx about a week after they posted the update. So 3 weeks isn't too bad I thought. Well they might as well have sent me some toilet paper because the check they sent me was just as usful.

I too received a check from Zip Payments from the Nevada State bank just about the same did as you. I deposited it to my account this past Saturday and I called my bank today and they told me the account was CLOSED and they would be mailing the check back to me. WTF! Here we go!

Just an hour ago, after work, I decided to start off by calling the number that was on the check (Zip Payments). I spoke to Art who told me that I would have to call Grappa (866 number) and have them reissue me another check. Grappa I guess is the payment processor. I called there and spoke to Priscilla @ extension 2426 who looked into my check and told me that there are SUFFICIENT FUNDS IN THE ACCOUNT and that the check should have cashed. Bullshit I thought. I asked her to reissue me a check regardless because I believe my bank over some half assed processor. She said they can't do that and told me to call the company that issues the check, THE DREADED SPORTSBOOK.COM!

I called sportsbook and talked to Jose Ruiz. Having read the comments on this thread before calling, I knew exactly what to expect. Jose took down my name and information and said he was adding me to a list. According to him, this list is for people who were part of a bad batch of checks and he assured me that they would reissue me a check and e-mail me as soon as he has an update. I asked him to give me a time frame as to when my check would be sent or when I would receive an e-mail. He said he had no time frame, but assured me THEY ARE AWARE OF THE PROBLEM AND IT'S A TOP PRIORITY! I knew once I heard top priority I was in big trouble. I thanked him and got off the phone.

Finally, I called back the only clear English speaking and somewhat honest sounding person I talked to, Art at Zip Payments. I told him I called Grappa like he told me to and told him the line that Priscilla told me. I asked him if he could give me any more information about my check and why Priscilla told me that there were sufficient funds in the account. All he knew was that and I quote "a lot of people have been calling it looks like there is a bad batch of checks." Well, I already knew that. I told him I thought Priscilla @ Grappa was lying through her teeth and he just laughed. He told me to listen to my bank and not her.

STATUS: REQUESTED CHECK 6/11/08
RECEIVED CHECK VIA FEDEX 6/27/08
DEPOSITED CHECK TO PNCBANK 7/5/08
TOLD BY PNC BANK CHECK CAN'T CLEAR BECAUSE
ACCOUNT IS CLOSED 7/10/08
TOLD BY SPORTSBOOK.COM MY CHECK IS TOP
PRIORITY AND WOULD BE RESENT AFTER THEY
E-MAIL ME WITH AN UPDATE 7/10/08

I WILL UPDATE YOU GUYS WITH MORE. IN THE MEAN TIME, I URGE ALL GAMBLERS TO STAY AWAY FROM SPORTSBOOK.COM. THEY'RE A ****ING BANANA BOAT OPERATION!

BY THE WAY, THIS IS THE FIRST AND LAST TIME I'VE USED SPORTSBOOK.COM.

[SBR Lou]

First off, I'd like to say how shitty I feel about not finding this site before my initial deposit to sportsbook.com. Maybe about 3 months ago, I deposited 50 bucks into sportsbook to give it a shot. I got it up to $850 and requested a check on June 11. It took them a couple of weeks to process the check, but finally I got some tracking info posted on their site. It was delivered by FedEx about a week after they posted the update. So 3 weeks isn't too bad I thought. Well they might as well have sent me some toilet paper because the check they sent me was just as usful.

I too received a check from Zip Payments from the Nevada State bank just about the same did as you. I deposited it to my account this past Saturday and I called my bank today and they told me the account was CLOSED and they would be mailing the check back to me. WTF! Here we go!

Just an hour ago, after work, I decided to start off by calling the number that was on the check (Zip Payments). I spoke to Art who told me that I would have to call Grappa (866 number) and have them reissue me another check. Grappa I guess is the payment processor. I called there and spoke to Priscilla @ extension 2426 who looked into my check and told me that there are SUFFICIENT FUNDS IN THE ACCOUNT and that the check should have cashed. Bullshit I thought. I asked her to reissue me a check regardless because I believe my bank over some half assed processor. She said they can't do that and told me to call the company that issues the check, THE DREADED SPORTSBOOK.COM!

I called sportsbook and talked to Jose Ruiz. Having read the comments on this thread before calling, I knew exactly what to expect. Jose took down my name and information and said he was adding me to a list. According to him, this list is for people who were part of a bad batch of checks and he assured me that they would reissue me a check and e-mail me as soon as he has an update. I asked him to give me a time frame as to when my check would be sent or when I would receive an e-mail. He said he had no time frame, but assured me THEY ARE AWARE OF THE PROBLEM AND IT'S A TOP PRIORITY! I knew once I heard top priority I was in big trouble. I thanked him and got off the phone.

Finally, I called back the only clear English speaking and somewhat honest sounding person I talked to, Art at Zip Payments. I told him I called Grappa like he told me to and told him the line that Priscilla told me. I asked him if he could give me any more information about my check and why Priscilla told me that there were sufficient funds in the account. All he knew was that and I quote "a lot of people have been calling it looks like there is a bad batch of checks." Well, I already knew that. I told him I thought Priscilla @ Grappa was lying through her teeth and he just laughed. He told me to listen to my bank and not her.

STATUS: REQUESTED CHECK 6/11/08
RECEIVED CHECK VIA FEDEX 6/27/08
DEPOSITED CHECK TO PNCBANK 7/5/08
TOLD BY PNC BANK CHECK CAN'T CLEAR BECAUSE
ACCOUNT IS CLOSED 7/10/08
TOLD BY SPORTSBOOK.COM MY CHECK IS TOP
PRIORITY AND WOULD BE RESENT AFTER THEY
E-MAIL ME WITH AN UPDATE 7/10/08

I WILL UPDATE YOU GUYS WITH MORE. IN THE MEAN TIME, I URGE ALL GAMBLERS TO STAY AWAY FROM SPORTSBOOK.COM. THEY'RE A ****ING BANANA BOAT OPERATION!

BY THE WAY, THIS IS THE FIRST AND LAST TIME I'VE USED SPORTSBOOK.COM.

Welcome to the SBR forum and thanks for sharing your experiences. Once that check finally gets there, take it and deposit some into one of the A rated books here and never worry about this hassle again.

[gscott]

Another Person with an issue

Hello everyone. I thought I would include my story to the list. I guess the more the merrier right????

Been with Sportsbook.com since Feb 2006. Never had any problems until March 2008. Typically a football better, but I have been doing NBA basketball bets. Made it to VIP status last October.

***CHECK #1***
March 2008- Received a withdrawal check (1750) that bounced. Contacted customer service and was told to resubmit. After resubmitting, it cleared no problem.

***CHECK #2***
processed 06-10-2008
sent 06-12-2008
Received 06-28-2008
Cashed 7-1-2008
BOUNCED 7-7-2008

(Was told by customer service bad batch and wait 24-48 hours for solution....We are sorry, etc)....still waiting

***CHECK #3***
processed 06-12-2008
sent 06-19-2008
Received ?????????? (check made it all the way to the fedex facility 15 miles from my house and was "destroyed in transit by request from sender" 7/7/2008

Was told by customer service "probably something to do with your other check.....please be patient....."You will get your money" "......still waiting

[MarkDogg]

lab i got the same exact problem as you was from zippayments nevade state bank

[pitch10000]

wow

yes i am sick to see all the news on sportsbook.com...i too am one of the 6-19 check on last day of delivery destroyed and i also have another on way and one deposited on monday..with 10000 in acct..wow..so i have received alot of checks from them with no problem..wow..any1 ever think about losing to someone on cake..are they getting paid..i have accounts on both but truly dont know if that is against the rules..i am an honest person , but i truly wonder what the problem is..Does anyone believe that sportsbook just cant afford to pay..what is bad processor? someone who steals from sportsbook.com or is sportsbook just not paying

[SBR Lou]

Guys, here at SBR nobody is ever filtered from expressing themselves or relaying book experiences, but one thing I think we need to be mindful of is to not include the bank processing names in these posts. Because that could make matters even worse should that information fall into the wrong hands.

If anyone needs SBR to take a look into their case, fill out this complaint form and someone will make an inquiry on your behalf.

[smallon]

The word is out on them and I it's only a matter of time before they're kaput...hopefully.

[MarkDogg]

thing is i won i got a bounced check i wouldnt give a shit trying 2 rip them off@pitch im just trying 2 get what i won aka money aka a real fu&&ing check

[Shafted69]

How Did Bet USA Rating Go From C+ To B- ????????????

Its Been 3 Weeks+ For Me And Still No Check From Them


So no one can answer this question?

anyone ?

[tbettis]

anyone just get the email from sportsbook.com saying that their will be a hold on pending withdrawals for the next 3-5 weeks....check your email

[Shafted69]

anyone just get the email from sportsbook.com saying that their will be a hold on pending withdrawals for the next 3-5 weeks....check your email

sure did, what a freakin scam!!!!!!!!

[pitch10000]

no email

i havent received the email but i am thinking of ways out of there..what do they mean 3-5 weeks..i have one already with the courier but no tracking..my last track was destroyed 1 day before i received..i have always been paid..maybe just a screwed up processor

[MarkDogg]

jesus christ

[tbettis]

why dont they just say that... a ****ed up processor

[tbettis]

what about the people with the bad checks

[tbettis]

send cash

[smallon]

Can U.S. residents use Moneybookers?

No but since I'm not a US resident I'm able to and damn glad.

[imprezive97]

Sorry didn't realize not supposed to name processing names. Was too furious earlier to read any terms before posting. I think someone with some web page talent should create an anti sportsbook.com website. I'd be willing to donate some funds to get that baby up and running. Of course, it'd have to be after I get my real pay check because sportsbook.com sure aint helping my equity. SOB's!