Sportsbook.com Payment Delays

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  • cinpls081
    SBR Wise Guy
    • 05-09-08
    • 655

    #351
    belmont and sportsbook are the same company. there are about 30 same customer service same everything lines etc
    Comment
    • ShamsWoof10
      SBR MVP
      • 11-15-06
      • 4827

      #352
      Originally posted by HedgeHog
      Where's Shams to support this crap book. His A+ SB.com is taking it up the ass here, and he's suddenly quiet.
      HHog has the best case here where waiting weeks is just too long... Shit his as* is so old that he doesn't know if he'll make it that long... He needs his payouts NOW because he already has one foot in the ground and he can't wait a few weeks...

      If I was a bank there is no way in hell I would give you a loan longer then 10 days.... LOL

      Comment
      • HedgeHog
        SBR Posting Legend
        • 09-11-07
        • 10128

        #353
        Originally posted by ShamsWoof10
        HHog has the best case here where waiting weeks is just too long... Shit his as* is so old that he doesn't know if he'll make it that long... He needs his payouts NOW because he already has one foot in the ground and he can't wait a few weeks...

        If I was a bank there is no way in hell I would give you a loan longer then 10 days.... LOL

        Answer the original question. Is SB still an A+ Book in your opinion?
        Comment
        • durito
          SBR Posting Legend
          • 07-03-06
          • 13173

          #354
          Don't worry folks --- you can track your payments.

          Comment
          • durito
            SBR Posting Legend
            • 07-03-06
            • 13173

            #355
            Shams, is this bet offer still available?

            Originally posted by ShamsWoof10
            Putting up complaints does nothing for me because those details are not provided... I have never seen a complaint that SBR has came out and said this complaint is actually "bonus abuse"... Usually SBR stays quiet about certain things like that...

            That being said I challenge anyone to play at Sportsbook without trying to scam them and IF you win request a payout... I will bet up to 2K you will recieve your check inside 3 weeks with no issues..... again provided you don't scam them... because you know people scamming books, even though you don't hear it on here, DOES HAPPEN!

            I got my Linesmaker payouts Friday... It was a few days under 3 weeks from the time of request...

            Sports betting and handicapping forum: discuss picks, odds, and predictions for upcoming games and results on latest bets.
            Comment
            • ShamsWoof10
              SBR MVP
              • 11-15-06
              • 4827

              #356
              Originally posted by durito
              Shams, is this bet offer still available?



              http://forum.sbrforum.com/players-ta...ght=sportsbook
              Line is TEMP. OFF THE BOARD...

              Keep talking your sh*t but know one thing... I will be throwing it all back in your faces when it all gets straighten out.... I did it last time and I will be doing it again...

              None of you f*ckers wanted to talk sh*t when WSX and Bodog were talking a month to pay...

              I'll keep you sh*t talkers in mind....

              By the way.. MFooker... Look at the screenshot really close toolbox... I am not the broke one because I can wait a few weeks... You must live on credit or check to check...

              You guys are on my "PIE LIST"...

              I'll have to strole through this thread and see who is waiting on a payout that said they would never be back and puts the book down.... Are you one of those waiting HHog..?

              Comment
              • HedgeHog
                SBR Posting Legend
                • 09-11-07
                • 10128

                #357
                Originally posted by ShamsWoof10
                Line is TEMP. OFF THE BOARD...

                Keep talking your sh*t but know one thing... I will be throwing it all back in your faces when it all gets straighten out.... I did it last time and I will be doing it again...

                None of you f*ckers wanted to talk sh*t when WSX and Bodog were talking a month to pay...

                I'll keep you sh*t talkers in mind....

                By the way.. MFooker... Look at the screenshot really close toolbox... I am not the broke one because I can wait a few weeks... You must live on credit or check to check...

                You guys are on my "PIE LIST"...

                I'll have to strole through this thread and see who is waiting on a payout that said they would never be back and puts the book down.... Are you one of those waiting HHog..?

                Not me--I don't play with shit books anymore.
                Comment
                • BossE
                  SBR Wise Guy
                  • 01-08-08
                  • 758

                  #358
                  i admit i had a belmont acount and can say it really sucked.. for sportsbook ive heard lots of delays and shit... .if your consistant in betting you dont wanna wait for your frikin money... IE these sites are bad.... anyways.
                  Comment
                  • Helper4U
                    SBR Rookie
                    • 07-17-08
                    • 19

                    #359
                    Anyone having real problems with SB.com? Not just shit talk.
                    Comment
                    • durito
                      SBR Posting Legend
                      • 07-03-06
                      • 13173

                      #360
                      Originally posted by ShamsWoof10
                      Line is TEMP. OFF THE BOARD...

                      Keep talking your sh*t but know one thing... I will be throwing it all back in your faces when it all gets straighten out.... I did it last time and I will be doing it again...
                      throwing what back in my face? i've said in multiple threads that I expect everyone to be paid 100%. i understand the processing issues that all books face.

                      there is also 100% chance that they will steal from someone again.


                      i received a large wire from wsex today that was requested on monday.
                      Comment
                      • durito
                        SBR Posting Legend
                        • 07-03-06
                        • 13173

                        #361
                        Originally posted by Helper4U
                        Anyone having real problems with SB.com? Not just shit talk.
                        no, all these threads are just for fun
                        Comment
                        • Obioha
                          SBR Rookie
                          • 10-04-07
                          • 40

                          #362
                          No processing at all

                          Greetings,

                          It's official! There are NO withdrawals being processed whatsoever at Jazette family SBs. This is the official word coming from the entire CS front. The earliest POSSIBLE restart is 3-5 weeks, if everything goes perfect (Good Luck with that).
                          Comment
                          • nbaberry
                            SBR Rookie
                            • 07-17-08
                            • 32

                            #363
                            Last edited by nbaberry; 07-18-08, 05:41 AM.
                            Comment
                            • Helper4U
                              SBR Rookie
                              • 07-17-08
                              • 19

                              #364
                              Dorito
                              All you tal is shit, thats why I am asking for a real case.
                              Comment
                              • sportsbook.blow
                                SBR Rookie
                                • 05-14-08
                                • 35

                                #365
                                Did anyone else have their withdrawls cancelled and returned to the sportsbook.com account?
                                Comment
                                • sbruinedmylife
                                  SBR Hustler
                                  • 07-15-08
                                  • 99

                                  #366
                                  ya i did , and supposedly they are going to wire me all the money, ive already been approved and charged the fees.... i sure hope this works they said within in 1-2 wees itll be in my bank
                                  Comment
                                  • Pokerdogg
                                    SBR Hustler
                                    • 04-18-08
                                    • 57

                                    #367
                                    I just got offered by Sports.com to switch some of my pending withdrawals to bank wire (ones that are not in limbo because of bounced cheque or cheques waiting for reissue) I'm going to give this a try. They said funds should be received 5-10 business days after processing, didn't say how long processing is going to take . This will also save me the fees for the multiple cheques I requested within the same month, yipee!
                                    Last edited by Pokerdogg; 07-18-08, 08:56 AM.
                                    Comment
                                    • sportsbook.blow
                                      SBR Rookie
                                      • 05-14-08
                                      • 35

                                      #368
                                      Originally posted by sbruinedmylife
                                      ya i did , and supposedly they are going to wire me all the money, ive already been approved and charged the fees.... i sure hope this works they said within in 1-2 wees itll be in my bank
                                      how did you get them to agree to wire the money to you?

                                      Please wait for a site operator to respond. You are currently customer 1 in queue. Thank you for your patience.

                                      Hello, my name is Nelson Hendricks. How may I help you today?

                                      You: i would like to know why my withdrawl was cancelled as i did not request for it to be cancelled

                                      Nelson Hendricks: Please bear with me for a moment while I look into this...

                                      Nelson Hendricks: What is the amount of this withdrawal?

                                      You: 2500

                                      Nelson Hendricks: Thank you, one moment please.

                                      Nelson Hendricks: This is a withdrawal that was not process successfully, it was deposited back in your account on July 17th.

                                      You: so now what

                                      You: am i supposed to be satisfied

                                      You: this is the second time you guys have done this to me

                                      You: i need to talk to your manager

                                      Nelson Hendricks: We apologize for this inconvenience but this was done because of current problems with our processors.

                                      You: when will this problem get fixed

                                      You: and will my following withdrawls also be cancelled

                                      You: since you cause cant seem to get a handle on the situation

                                      You: most importantly are you guys about to shut down cause if you cant get this problem fixed i dont know how yall plan to stay in business

                                      Nelson Hendricks: We are not going to give you unrealistic timeframes. The truth of the matter is that we don't know exactly how long this process will take. Please rest assured that we are currently reviewing several alternatives which will get your funds to you as soon as possible.

                                      Nelson Hendricks: At this stage, we want to be as upfront with our customers as possible. We are working to get new processors on board and once we do, the withdrawal timeframe will return to the faster schedule we all prefer.

                                      You: well maybe you should of been more upfront with me when i kept asking you for several weeks where my money was

                                      You: if you guys would of told me 3 months i would of been fine but dont string me along for a whole month only to tell me the same thing you told me about my previous withdrawl that you also cancelled and returned to my account after 2 months

                                      Nelson Hendricks: Please accept my sincere apologies for any inconvenience you have suffered.

                                      You: i want to be compensated for this

                                      Nelson Hendricks: I'm afraid it's too soon to discuss compensation with you at the moment. It's best for all concerned to wait until the situation is resolved. When you receive your withdrawal we will be able to discuss this with you. Our VIP department can then more accurately review your request for compensation.

                                      Please contact us once you have received your withdrawal funds so that we can request compensation for you at that time.

                                      You: when i receive my withdrawl?

                                      You: u cancelled my withdrawl

                                      You: how the hell am i supposed to recieve a withdrawl when you cancel it

                                      You: i was compensated last time when you returned the money into my account before i recieved my withdrawl so im pretty sure i can be compensated this time before i recieve it

                                      Nelson Hendricks: That is correct I am sorry for this wrong information let me send the request for this compensation, please bear with me.

                                      HAHHA even the compensation wont do me any good if i cant get my money.
                                      Comment
                                      • durito
                                        SBR Posting Legend
                                        • 07-03-06
                                        • 13173

                                        #369
                                        Originally posted by Helper4U
                                        Dorito
                                        All you tal is shit, thats why I am asking for a real case.
                                        7/15/2008 11:41 PM
                                        All-Sportsbook enters the SBR Rating Guide with an F rating. All-Sportsbook is part of the EZ Sports Group. The most recent complaint came from a player who was with sister book Vegas-Sportsbetting (SBR rating F) five months ago. The player won almost $5,000 on a Giants Super Bowl futures wager. After requesting his winnings he was locked out of his account. The group has stiffed big futures winners in the past. The scam allows the book to take continous action on multiple teams through out the season, eventually stiffing only those who bet on the championship team. All-sportsbook.com already has its very generous NFL futures odds up.
                                        6/17/2008 11:22 PM
                                        1LuckyGambler enters the SBR rating guide at D-
                                        1LuckyGambler is a Costa Rica-based sportsbook that uses the sportsbook.com (SBR rating D-) hosting and service center. Bettors are advised to steer clear of the Sportsbook.com group which has scammed many players over the past year. sportsbook.com is four months behind in payment to some players due to a lack of processing resources.
                                        6/16/2008 10:22 PM
                                        Scam sportsbook USDbet (SBR rating F) soliciting new players it cannot pay
                                        USDbet has been unable to pay players since August of 2007. The sportsbook advertised on sports betting forums while complaining about its blacklist status on SportsbookReview. Once its processor refused to give the book player funds it collected on its behalf, USDbet stopped answering player emails. USDBet.com continues to take deposits and will likely aggressively market bonuses prior to the start of football season. Players should be aware of these scams that utilize money-first gambling portals to appear to be legitimate operations.

                                        Player: Hi, I've been using USDBet for 2 months now, and I've won quiet a bit of money. They appeared to be a creditable looking website, I've been able to get answers to question regarding bonuses and different betting types via email, but when it comes to making a withdrawal, I don't get any response.
                                        I actually spoke to someone once via there live chat once, and they said there withdrawals wont be activated for 3/4 weeks due to a change in management (but they keep accept deposits?!?!?)
                                        There live chat very rarely works, and there 1800 number rings out. (Although, rarely, I actually do get someone on the live chat, but I've tried over 200 times and I've only gotten through twice). This is starting to really #$%! me off. Is there anything you can do to help me?

                                        USDbet migrated to Futurebet from the sportsbook.com Group in December of 2006.
                                        6/13/2008 11:48 PM
                                        New player victim to sportsbook impersonator
                                        Player: After hearing about how good Legendz was and that you gave it an A+ rating I decided to join. I went to Legendssportsbook.com and sent 250 bucks! It wasnt until 2 week later when i tried to get there from SBRlines did i realize they were two different websites! I checked the rating guide and realised a scammer has my money.

                                        Robbie, formerly of defunct Apex Sports (SBR rating F) is operating legendsportsbook.com which has attracted bettors looking for the real Legendz (SBR rating A+). SBR has warned players since 2006 of LasPalmassportsbook.com after readers reported depositing in what they believed to be LasPalmas (SBR rating B-). Bettors should also beware of OceanSportsbook (SBR rating F) and AmericasBookie (SBR rating F). Both are part of this network of scam sites.
                                        5/14/2008 09:41 PM
                                        Logans enters the SBR rating guide at D-. Logans is the second sportsbook.com-hosted sportsbook to enter the SBR rating guide this week. Logans is advertising the same $10 free bet promotion that other sportsbook.com serviced books are offering. As is the case with other brands, it does not mention that the use of the promotion is prohibited when it has been accepted at other seemingly independent sportsbook.com licensees. The group has labeled the used of multiple bonuses at their different books as abuse and confiscated player funds from winning accounts.
                                        5/13/2008 09:47 PM
                                        Ebets enters the SBR rating guide at D-. Ebets is a Costa Rica-based sportsbook that uses the sportsbook.com (SBR rating D-) hosting and service center. Ebets is currently calling players from customer lists to offer 25% bonuses. Bettors are advised to steer clear of the sportsbook.com group which has scammed many players over the past year.
                                        5/8/2008 04:56 PM
                                        sportsbook.com (SBR rating D-) yet to correct April 13th misgraded wagers
                                        Players with losing wagers on Herzeliya vs. Beitar Jerusalem may contact SBR for help requesting a manual sportsbook account credit. The match was called before completion due to crowd violence. sportsbook.com's rules state the match must be completed for the player to have action. SBR has already assisted one player correct his account however, the sportsbook has not applied credits to all deserving account holders. It is common for the sportsbook.com Group to credit only the players who complain. Two players from Sportsbetting.com (SBR rating C-), which outsources its wagering and odds management to sportsbook.com, are awaiting credits.
                                        4/29/2008 09:55 PM
                                        Sportsbetting.com (SBR rating C-) players submit complaints
                                        The sportsbook has been behind in payments since it stopped using sportsbook.com (SBR rating D-) accounting service in December of last year. Over 25 users have submitted payout complaints within the past month. The majority of these players are most alarmed by the lack of communication with the sportsbook, saying they are continually promised updates by email and phone that never arrive. SBR can verify that players have been paid five figures. Recent history suggest players who are waiting will be paid within two months.
                                        Player waiting for $2,500: They literally have provided zero updates. The call center "pros" keep giving the same empty assurances and "we understand your frustration" pleasantries, but there has been exactly zero word from the actual withdrawal department about when they are going to re-issue a check. | Player discussion
                                        4/5/2008 01:58 AM
                                        New BetOnUSA (SBR rating D-) player comes forward with claim for $29,000
                                        BetOnUSA stiffed multiple players for at least $200,000 when moving its websites from the sportsbook.com Group (Jazette Enterprises Ltd) to already slow-paying operation, Futurebet. This latest claim is for just over $29,000. BetOnUSA has told winners that these large debts belong to the sportsbook.com Group. In late 2007 BetOnUSA forced a player to settle for slightly more than half of his six-figure casino jackpot, claiming that sportsbook.com, who was providing hosting and software to BetOnUSA at the time, was responsible for those funds.

                                        Player: In summary, when Betonusa.com went down last year, my account balance was $21,723 and the sum of 3 pending checks I did not receive amounted to $7381. Once the plug was pulled at BETONUSA I never did gain access to my account again, so the above figure represents my best estimate of the balance based on a diary of my wagering activities. The figure for the 3 checks is accurate and I will be more than willing to provide withdrawal receipts if requested. When the site came back up, I could not log into my acount and my balance disappeared.
                                        4/2/2008 09:56 PM
                                        Hollywood Sportsbook (SBR rating D-) cancels player's $2000 winning wager
                                        A Hollywood player accidently placed a wager on the wrong team. He asked customer service if he could cancel the wager, was told that it was not possible, and was advised to wager on the other side of the match to eliminate the risk and "only lose the juice." The player waited until minutes before the game's start time and made a would-be losing wager on the other team. Hollywood canceled the winning wager during the game. Despite wagering logs showing the book did unjustly cancel the bet after start time it denied the player's request to review the phone logs confirming the bet would stand. Hollywood initially told the player it would investigate the matter in February but is no longer responding. SBR has added the claim to the list of pending issues filed by the sportsbook.com Group's players. Hollywood was acquired by sportsbook.com in May of 2006.
                                        4/1/2008 11:04 PM
                                        SportFanatik (SBR rating D-) player accepts $10 free-bets; book confiscates $820
                                        Sportfanatik shares the same ownership and management as sportsbook.com (SBR rating D-). The sportsbook.com Group regularly refers to these $10 free-bet offers as a reason the bettor is not entitled to his/her balance, claiming the user violated the bonus rules or "the spirit of the promotion." The scam is always used on winning players who are often debited for more than they have received in bonuses over the life of the account. Even long-time sportsbook.com account holders should use caution. The book has proven it will attempt to increase profit margins by stealing funds from players with positive balances who are no longer perceived to be profitbale. Other recent scams include voiding winnings on parlays and stealing five and six figure balances from winners who used different sportsbooks within the sportsbook.com family.

                                        Player: I have a problem with sportfanatik in that my account has been disabled ,there was a small balance of $20 and a pending bet of 800/1000 San Antonio for NBA champs ,reason being they are accusing me of playing both sides in the weekly free $10 bet . I have an acc with Hollywood as well but I didn’t realise they were connected , I thought it strange that they would offer the same proposition but I did take the free bets most weeks ,as I had no opinion of the propositions I mainly ticked the boxes at random and obviously at times they would differ . For at least a year I have only been taking the free bet with sportfanatik and one is only allowed 1 free bet per week so it is strange that this complaint should surface now . I fail to understand how they can adopt such stringent measures and if they are legally entitled to cancel my bet and confiscate my funds. Hoping that you can assist in this matter
                                        3/11/2008 06:30 PM
                                        LinesMaker (SBR rating C-) and Sports.com (SBR rating D-) refund player's confiscated funds. Management of the sportsbook.com Group tells SBR the player's funds were taken because he wagered the "free bets" for an extended period without giving the house action. Winning players are advised to use caution at sportsbook.com Group books.

                                        Player: I've had these two accounts for approximately 18 months and normally play the weekly $10 bets only after I've made a few bets during the week, maybe 40% of the time. I guess that in February, there weren't really any games to my liking so a little bored, I played the free bets and won about $20 each at Sports.com and Linesmaker. I did not use the two accounts to place bets on opposing sides of the free bet and I didn't receive any warnings before the accounts were disabled. Thanks again for your help 3/10/2008 05:36 PM
                                        Sports.com (SBR rating D-) & Linesmaker (SBR rating C-) close player's accounts; confiscate $1,765
                                        The sportsbook.com -hosted sportsbooks are known to give multiple promotions and bonuses over long periods of time only to confiscate funds if the user is deemed to be unprofitable claiming he/she "took advantage" of an offer or did something "not in the spirit" of the promotion. This player was told he took part in "free bet abuse" which is the label given when a player uses two $10 free bets on opposing teams or has simply collected multiple free bet credits at different sportsbook.com-hosted brands over an extended period of time. Sales agents tell players during the sign up process that each book is a separate entity, is not affiliated with other brands, and that bonuses and accounts with different sportsbook.com-hosted brands are allowed. The sportsbook.com group's risk management department audits winning accounts looking for reasons to confiscate the amount of money the player has won through its time with the book. The scam affected many players in 2007 when the operation debited accounts thousands in winnings on correlated parlays. sportsbook.com kept player losses from those same wagers.

                                        Linesmaker ownership is expected to reverse the decision of its turnkey provider as it has in the past. SBR has asked both sportsbook brands' decision makers to review the claim.
                                        1/11/2008 08:39 PM
                                        sportsbook.com Group steals $5,677 from player
                                        The player held accounts at sportsbook.com (SBR rating D-), Sportsbooks.com (SBR rating D-), Sportfanatik (SBR rating D-), and PlayersOnly (SBR rating D-). He was debited for the amounts won over the life of the account totaling $5,677. sportsbook.com cites "bonus abuse" as the reason for stealing these funds. The sportsbook.com operation often labels players who have won money and utilized promotions in more than one of the many sister sportsbooks as bonus abusers. sportsbook.com and sister Jazette books do not have rules against using multiple brands and using their promotions. It is often encouraged through cross marketing and the sales departments which market each website as an independent sportsbook.

                                        Player: I did everything above board and was having a good season of NFL picks and now they've stolen from me. I guess I should have known better since you had it listed as D- but they'd fixed their payout issues over the last few months and I had never had other problems with them over 5+ years of active use. However, I have no email to send you since they didn't even bother to email me.
                                        1/9/2008 10:27 AM
                                        Sportsbetting.com (SBR rating C-) phone lines back up. The sportsbook's users have complained about the absence of a working phone line, not receiving email responses and slow-pays since the start of December. Sportsbetting.com switched to in-house customer service and financial processing at the start of December. Players have recently confirmed receiving payouts that were originally requested through the sportsbook.com Group's service in November.
                                        Update 2:20 PM: Two players who complained of withdrawal delays in December report receiving subsequent four-figure payouts in seven days.
                                        12/30/2007 02:21 AM
                                        Win4Real (SBR rating C-) credits player for funds confiscated in June
                                        $791 was initially stolen by the sportsbook.com (SBR rating D-) operation's customer service, which managed Win4Real player accounts as it does with most of the sportsbooks it hosts under Jazette Enterprises Ltd. Ownership has has since employed its own processing and customer service department.

                                        6/14/2007 Report: Win4real (SBR rating D+) confiscates player's winnings citing multiple accounts within the sportsbook.com family. The player, who also holds an account at SuperBook (SBR rating D+), claims $791 was taken from his balance. win4real and the sportsbook.com Group (Jazette Enterprises Limited) does not prohibit players from using multiple accounts in its large family of sportsbooks. SBR will contact win4real on the player's behalf.
                                        12/13/2007 06:46 PM
                                        SBR Mailbag: Sportsbetting.com (SBR rating C-) users file complaints
                                        Three players report being slow-paid by SportsBetting.com with one player reporting waiting since March. "$1,512 has been requested 2-3 times per month, since March of 2007 - nothing but excuses, no payment. My responses are exactly the same each and every time. We will investigate and get back to you. Never." Sportsbetting blames previous service provider, sportsbook.com (SBR rating D-), which handled payouts until November. Sportsbetting has pursued these matters with their former banking department. Players also complain that the book has not replied to emails, has not had a phone number since November, and LiveChat is often backed up with as many as 20 users in the queue. Two players have recently submitted payment requests under the new system and have offered to allow SBR to monitor the withdrawal process. | Discussion
                                        11/30/2007 06:37 PM
                                        Sportsbetting.com (SBR rating C-) leaves Jazette Ltd. (sportsbook.com Family) customer service
                                        Sportsbetting.com has removed the service provider's phone number from its website as the first Jazette-affiliated sportsbook not to utilize any of the operation's client support system and staff management. The book will provide its own customer service and accounting department. Sportsbetting has not offered a phone support line of its own but states it is "upgrading its phones service" and is asking players to use its LiveChat feature. Sportsbetting continues to use sportsbook.com's World Gaming software and line management system. The move is expected to be followed by other sportsbook.com partner books that want to avoid providing poor customer service and the unethical actions taken by Jazette management. SBR will closely monitor new payout request and player support services.
                                        11/24/2007 11:58 PM
                                        NYCsportsbook & EZbets identifed as part of sportsbook.com Group. Both NYCsportsbook and EZbets have been downgraded from D+ to D-. Two new reports of theft were filed this week by players at books affiliated with sportsbook.com.
                                        11/23/2007 04:08 PM
                                        sportsbook.com (SBR rating D-) steals $10,000 from player claiming he abused bonuses. The player took offered deposit bonuses over a three year period from three different books that are hosted and serviced under sportsbook.com. sportsbook.com classified accepting these bonuses as "bonus abuse" despite the fact that rules against accepting offers from the multiple sportsbook.com-service books do not exist and that the player followed the listed terms of service when joining. sportsbook.com confisctated the funds shortly after the player's profit grew beyond what he had received in bonuses over the life of these accounts. All bonus requirements were met and previously withdrawn. sportsbook.com terms of service do not refer to a rule allowing the book to audit account and bonus history to see if promotions were used "in the spirit of the bonus." This has been a reoccurring complaint from sportsbook.com users over the past few months. sportsbook.com has used other illogical reasoning to take money back from winning users. SBR is currently collecting data on a player case where over $150,000 was confiscated. The timeline of player and book activity will be published early next week.
                                        11/16/2007 08:32 PM
                                        SBR comments on upgrades for Sportsbetting.com, BetUSA and Linesmaker
                                        Ownership for these three sportsbook.com-hosted books have agreed to make decisions independent of sportsbook.com (SBR rating D-) and in a manner that is deemed to be fair to users. Each book has addressed old complaints and states that it is committed to addressing future issues. These sportsbooks offer email service that by-pass the sportsbook.com customer service center. sportsbook.com has allowed a long list of player complaints to build. The list includes verified reports of outright theft and cheating on individual bets. SBR will publish a detailed report of offenses once all data is gathered and discussions on remaining issues have concluded. SportsBetting and Linesmaker have been upgraded from D+ to C-, BetUSA from C- to C. Privately owned sportsbook.com-hosted sportsbooks that would like to clarify their position and address pending issues should contact SBR.

                                        Note: All sportsbook.com-serviced books rely on the operation for its financial processing. The group was unable to pay some non-U.S. players for over five months earlier in 2007.
                                        11/11/2007 01:26 AM
                                        sportsbook.com (SBR rating D-) confiscates $10,000, cites free-play bonus abuse.
                                        Player: Hello…..I need help with a sportsbook complaint. I had around $10,000 at 6 different sportsbooks within the sportsbook.com group. They said they froze my accounts for “free bet” abuse and seized all funds…..I only made $200 - $300 off of freebets over the last two years….and they took $10,000. I can see if they wanted to take the $200-$300, but 10K? Is there anything that can be done?

                                        sportsbook.com is claiming the use of bonuses at multiple sportsbook.com-managed books is "bonus fraud" and reason to confiscate winnings. A second player has submitted a claim to SBR for $50,000 . The player was told $50,000 would not be paid because he circumvented limits on some of his wagers by using affiliated sportsbooks to place the same bets. The same player was also debited over $30,000 when sportsbook.com scammed multiple users, stealing parlay winnings.

                                        Player: I have always used my own name, address, email, credit cards, etc. It was
                                        plain who I was at all times. I don't see how I should be expected to keep track of which books are allowed and which aren't, especially if that information isn't expressed anywhere.

                                        sportsbook.com and sister Jazette books do not have rules against using multiple brands and utilizing their promotions. It is often encouraged through the sportsbook sales departments which market each website as an independent sportsbook. sportsbook.com states that it will adress these reports in detail. 11/3/2007 11:25 PM
                                        Linesmaker.co.uk (SBR rating D+) closes, says Futurebet claiming insolvency
                                        The sportsbook's homepage gives users the following message:
                                        "The gaming platform provider for this website is claiming insolvency and is no longer able to provide services". The website also states that player balances will be honored and users must contact the book at fbrescue@linesmaker.com to make arrangements. The message does not say if balances will be moved to sportsbook.com-serviced Linesmaker.com (SBR rating D+) or if players will be given the option for an immediate payout. Other Futurebet-serviced sportsbook users will not be as fortunate.

                                        Note: Linesmaker.com ownership tells SBR they would not be part of voided correlated parlay scandal. Any players who believe their LM account was debited due to the sportsbook.com Group winning parlay confiscations should contact SBR. Linesmaker was not downgraded to D- along with most of the sportsbook.com Family.
                                        10/30/2007 11:00 PM
                                        sportsbook.com (SBR rating D-) attempted to lessen the severity of their parlay winnings confiscations by announcing they will credit players for losses during the same period. However, SBR is collecting account information from players who have not been credited for losses. Players who have standing losing correlated parlay wagers will be added to a new list to be given to sportsbook.com management.
                                        10/26/2007 08:56 AM
                                        Futurebet on verge of collapse; SportsbookUSA and sister books downgraded to F
                                        More Futurebet Sportsbook brands report that the operation will not pay book owners or their players. Brand owners who ignored Futurebet warnings now realize they have been marketing a scam operation and find themselves with player debt that they cannot pay. Futurebet has not passed earnings, from what has been a very favorable football season for the house, on to sportsbook site owners. Book owners who have been stiffed out of these profits must go into their pocket or stiff the players who managed to win.

                                        Scam planned months in advance?
                                        Futurebet Sportsbook brand owners tell SBR that the turnkey business reached a new low in the early part of 2007. The operation blamed problems on processor theft and stiffed employees in June. Despite the internal probelms sportsbook giant BetOnUSA (SBR rating D) chose to migrate to Futurebet just last month. SBR expects BetOnUSA, which briefly owned the World Gaming software source code, to take control of its second sportsbook platform once the many sportsbooks sites close. A paper sale of Futurebet-owned flagship SportsbookUSA is also possible. The chronic slow-pay book has been quiet while white labels see shrinking player bases and growing debt.

                                        Futurebet-hosted Linesmaker.co.uk (SBR rating D-) to transfer balances to sportsbook.com-serviced Linesmaker.com (SBR rating D-). Players who reside in countries that are prohibited by the sportsbook.com Group will receive a check. Linesmaker.co.uk users should contact SBR. Futurebet Sportsbooks that have obtained their own processing or will move player balancesto a different book are also asked to contact SBR.
                                        10/19/2007 06:13 PM
                                        sportsbook.com: We will cancel winnings and keep player losses
                                        sportsbook.com (SBR rating D-) tells SBR that they will not reverse the decision to confiscate parlay winnings. The Jazette Group has added insult to injury today by releasing a statement saying they may also keep player losses. The statement starts by referencing vague house rules and invites victims to ask for their accounts to be reviewed so sportsbook.com can decide whether to retroactively cancel losing parlays as they did with winning wagers that took place after September 1st. The book has been accepting these types of wagers for years. The latest rash of complaints take the Jazette operation from inefficient error-prone giant to stiff-sportsbook status.

                                        sportsbook.com: If upon a second review of the account the decision remains that the customer repeatedly and knowingly exploited the system in order to place those wagers, then no further action will be taken. | Read Full Statement

                                        10.22.2007 Update: sportsbook.com now stating that all losses in this time frame will be refunded. Players should contact SBR to pursue credit for losses.
                                        10/19/2007 01:23 PM
                                        Sportsbetting.com (SBR rating D+) joins BetUSA (SBR rating C-) in stating that it will not confiscate winnings from correlated parlays, which was the original action taken by service provider, sportsbook.com's (SBR rating D+) operation management. Any players that have found their SportsBetting.com account to be debited should contact SBR or Sportsbetting.com.

                                        BetUSA has added the following rule to address the lack of software control over correlated parlays. Other sportsbook.com sister sites are encouraged to add similar language and warn players via email that this new stipulation exists.

                                        Correlated parlay betting: The results of certain events can be considered to be correlated. For example, in college football betting on a heavy underdog (eg 35 point underdog) and the under in the game is statistically correlated. If players consistently bet correlated parlays then management reserves the right to regrade wagers. Wagers will be split so that half the stake will go on the pointspread and half on the under in the game. This rule applies from 19 October 2007. This will only apply to those regularly staking $50 or more on parlays and is intended only to limit professional bettors who consistently bet correlated parlays.
                                        SBR Rules Monitor: BetUSA

                                        SBR continues to discuss this matter with sportsbook.com management with little progress. sportsbook.com has agreed to credit players for losing correlated parlays since September 1st. This is of little consolation for most victims because only winning account holders were robbed during a time period when sportsbook.com noticed players beating the book for large sums. Players do not have the option to recover losses from periods prior when they may have sustained a losing run. The offer by sportsbook.com, although possibly reducing the amount stolen, further illustrates why the actions are unjust.
                                        10/16/2007 02:32 PM
                                        BetUSA (SBR rating D+), a sportsbook.com serviced book, agrees to pay on all voided same-game (correlated) winning parlays. BetUSA ownership has often reversed unfair decisions by its service provider on issues ranging from incorrect bet grading to bonus and wagering disputes. Players whose BetUSA balances were debited should contact SBR or BetUSA ownership by email. SBR is still communicating with sportsbook.com regarding the decision to confiscate these winnings across all of the sites under its management.
                                        10/14/2007 02:21 AM
                                        GoHorseBetting enters the SBR rating guide at D. GHB is a sportsbook serviced by the sportsbook.com group which is the source of over thirty new complaints this week. SBR to report in detail on each matter.
                                        10/13/2007 11:22 PM
                                        Email from BetOnUSA (SBR rating D) manager shows how neither sportsbook.com (SBR rating D+) or BetOnUSA are claiming responsibilty for a player's near five-figure balance. This player's account was moved from BetOnUSA's operation with the brand PyramidCasino to sportsbook.com's operation. Once BetOnUSA's group of sites moved to Futurebet and ended its relationship with sportsbook.com, some larger balance holders saw their funds disappear. See BetOnUSA email to player.
                                        10/11/2007 11:10 PM
                                        sportsbook.com (SBR rating D+) confiscates winnings made from correlated parlay bets dating back over one month. SBR is currently investigating complaints submitted by four players who were informed via email that thousands would be deducted from their balances because winnings derived from parlays where the legs of the parlay are "linked." Wagering on Under the total score and the Underdog spread would be an example of a correlated 2-team parlay. Some sportsbooks use their software to prohibit these types of wagers. SBR is also investigating a separate claim made by a player who states that over $80,000 was confiscated because he utlized different sportsbook websites within the sportsbook.com family (Jazette ltd Group) of sportsbooks. This has been allowed and often encouraged by the different brands in the past. SBR will list updates for all sportsbook.com complaints ranging from instances of incorrectly graded wagers to missing balances from sportsbook brands that defected from the sportsbook.com operation to other white label services.



                                        Those enough for you?
                                        Comment
                                        • Shafted69
                                          SBR Hall of Famer
                                          • 07-04-08
                                          • 6412

                                          #370
                                          anyone got their money magically put back into their accounts the past few days?
                                          Comment
                                          • gm2022
                                            SBR MVP
                                            • 02-28-08
                                            • 4128

                                            #371
                                            CHAT ON 7-18-08


                                            George Clarke: Please bear with me while I look up your account details.....

                                            You: k

                                            George Clarke: Unfortunately your $1500 withdrawal is still pending

                                            You: no I know

                                            George Clarke: We are doing our utmost to send your withdrawal to you as soon as possible. Please bear with us a little longer, and rest assured that you most certainly will get your money.

                                            You: just wanted to know if you guys have any updates on the processors or whateevr they are for the payouts?

                                            George Clarke: At the moment we were not provided with any updates, rest assured that we will email you as soon as we have some news

                                            You: and wanted to know if this is gonna carry over for football season cause I know its personally not your fault but its making me thinking of finding other ways, if its gonna be like this for football

                                            George Clarke: we hope to have things back to normal in the near future

                                            George Clarke: but we do not have an exact time frame

                                            You: ok but there will be an email sent out just cause I havent had any emails go out sinces this started and just dont wanna reley on message boards to keep updated is all

                                            George Clarke: yes, we will send you an email with updates once we have them

                                            You: k thank you George

                                            George Clarke: Thank you for your understanding

                                            You: Can u in all honesty answer me one question we will be paid correct?

                                            George Clarke: I would like to assure you that there is absolutely no danger whatsoever of you not receiving your funds, we are doing all in our power to get them to you with the minimum of delay.

                                            You: but beside the delay there is no reason I shouldnt have my full amount of money sometime down the road>?/

                                            George Clarke: no, there is other reason

                                            George Clarke: sorry, no other reason

                                            You: ok

                                            George Clarke: We will keep you up to date with news as we get them

                                            You: k ty
                                            Comment
                                            • Pokerdogg
                                              SBR Hustler
                                              • 04-18-08
                                              • 57

                                              #372
                                              Originally posted by ShamsWoof10
                                              Line is TEMP. OFF THE BOARD...

                                              Keep talking your sh*t but know one thing... I will be throwing it all back in your faces when it all gets straighten out.... I did it last time and I will be doing it again...

                                              None of you f*ckers wanted to talk sh*t when WSX and Bodog were talking a month to pay...

                                              I'll keep you sh*t talkers in mind....

                                              By the way.. MFooker... Look at the screenshot really close toolbox... I am not the broke one because I can wait a few weeks... You must live on credit or check to check...

                                              You guys are on my "PIE LIST"...

                                              I'll have to strole through this thread and see who is waiting on a payout that said they would never be back and puts the book down.... Are you one of those waiting HHog..?

                                              So, how would you rate them in terms of ease and speed of payout, on their customer service, and the security of funds?

                                              So far, I have had endless delays, I have had cheque bounced, I have had cheques received but told they are no good and need to wait for a stop payment and reissue the cheques.

                                              I have heard stories of people getting money taken away because of various inventive reasons.

                                              So how would compare Sportsbook.com (and sister sites) to other sportbooks, whether they are A, B, or C books? Do you think all these threads about Sportsbook.com problems are invented by all of us suffering from mass hysteria?

                                              Will I ever play there again if/when I get my 30k out? May be, may be not. I may keep a couple dimes there because of their lines and promos, but I am ready to kiss that money goodbye at a moment's notice. It is probably smarter for me to try some other books with good lines and promos, will cross that bridge when I come to it.

                                              IMHO, their D- rating is well justified. And may I ask, how much skin do you have in the game, how much money are are keeping there and feel comfortable sleeping at night?

                                              p.s. smoking kills, you may want to quit while there is time
                                              Last edited by Pokerdogg; 07-18-08, 11:52 AM.
                                              Comment
                                              • Shafted69
                                                SBR Hall of Famer
                                                • 07-04-08
                                                • 6412

                                                #373
                                                Everyone Should Check Your Account Balances.

                                                Many People Have Had Their Withdrawl Funds Returned To Their Betting Accounts.


                                                And These Assholes Claim They Would Update Us By Email.

                                                Not A Single Email Since The Day I Made The Withdrawl.
                                                Comment
                                                • phlegm
                                                  SBR Rookie
                                                  • 07-14-08
                                                  • 6

                                                  #374
                                                  followup to my earlier post (below).

                                                  SB restored my account and added $12 to cover bank charges.

                                                  ive just requested a withdrawal again. keeping my fingers crossed.


                                                  Originally posted by phlegm
                                                  i posted this in the mile-long thread about sportsbook.com but ill post it here since this thread seems more appropriate.

                                                  my recent SB payout check bounced (zip payments).

                                                  http://forum.sbrforum.com/882059-post5802.html
                                                  Comment
                                                  • cinpls081
                                                    SBR Wise Guy
                                                    • 05-09-08
                                                    • 655

                                                    #375
                                                    why did you request another check? That is the worst thing you can do. No processor as of yet you should have waited this out until we hear people are getting paid....
                                                    Comment
                                                    • Max
                                                      SBR Rookie
                                                      • 10-30-07
                                                      • 30

                                                      #376
                                                      Add me to list

                                                      Hello everyone! Add me to the list of people who have had their money returned to there account after a month of waiting for a check or bank transfer. Hopefully, Sportsbook.com will find a processor and take care of business in the near future. If anyone starts to get paid, please post so others can try to get their money again.
                                                      Comment
                                                      • BobtheFish1
                                                        SBR Rookie
                                                        • 07-15-08
                                                        • 6

                                                        #377
                                                        Could someone please post if they have successfully received a wire transfer? I'm waiting to receive $5,000 wire and was told to allow 2-3 weeks. Don't know why it would take 2-3 weeks to receive a wire transfer, but at this point I would be happy if this were true. Just want to know if a have any legitimate shot of receiving my money within a month.
                                                        Comment
                                                        • gscott
                                                          SBR Rookie
                                                          • 07-10-08
                                                          • 9

                                                          #378
                                                          Just wanted to add....Sportsbook.com has credited me 1. my withdrawal that was stopped in transit to my house and 2. the check that bounced my bank....

                                                          I guess at least its in my account now....
                                                          Comment
                                                          • doww8595
                                                            SBR Rookie
                                                            • 07-20-08
                                                            • 2

                                                            #379
                                                            sportsbook.com sucks

                                                            Been waiting since April 3rd for a $400 check, no email updates, I have to call them, what an awful company, I'll never do business with them again. Three and a half months to get my money and now they tell me 4-5 more weeks.
                                                            Comment
                                                            • Spanks
                                                              SBR MVP
                                                              • 04-12-07
                                                              • 2040

                                                              #380
                                                              Shamwoof ...you are a garbage pail...keep working for sportscrap.com for 1.25 an hour loser...
                                                              Comment
                                                              • hondaxr200cc
                                                                SBR Rookie
                                                                • 07-21-08
                                                                • 12

                                                                #381
                                                                Hi does anyone heard or have any updates with sportsbook.com having found a new processor yet ?
                                                                Comment
                                                                • JoshW
                                                                  SBR MVP
                                                                  • 08-10-05
                                                                  • 3431

                                                                  #382
                                                                  With them not even processing withdraws, I don't think that we can get people paid any faster, but we are putting together a list of everyone who has contacted us and is owed money.

                                                                  You can send me your account number, email address, amount you attempted to withdraw, and when you attempted to withdraw.

                                                                  We will add it to the list, and when we have a way to push them to pay, we will have all the information we need.

                                                                  You can email your information to josh@sportsbookreview.com
                                                                  Comment
                                                                  • mnookin1728
                                                                    SBR Rookie
                                                                    • 07-30-07
                                                                    • 21

                                                                    #383
                                                                    Some insight please

                                                                    Isn't pokerstars supposed to be illegal for US residents, so why is it that you can do echecks from your US bank account with them so easily but none of these sportsbetting websites can? Just curious if anyone knows the difference.
                                                                    Comment
                                                                    • pitch10000
                                                                      SBR Rookie
                                                                      • 07-10-08
                                                                      • 21

                                                                      #384
                                                                      my conversation today

                                                                      yes i am 1 owed money by sportsbook and have bounced checks and the total owed is high ...i am sik..i am allowed to try the bank wire but scared to get caught in mess..have other ideas but none theat seem very feasible..what im wondering is has any1 received bank wire and it was all good..and can any1 explain how if i lose all my money to cake player then they can cash out..how do they accept deposits give no withdrawls and then cake has to pay players ..does sportsbook pay cake money..
                                                                      Comment
                                                                      • sportsbook.blow
                                                                        SBR Rookie
                                                                        • 05-14-08
                                                                        • 35

                                                                        #385
                                                                        Has anyone seen sportsbook.com new withdrawl methods? They have four new options up...wire transfer....debit card....echeck...and regular check.......just was curious of these were legit withdrawl methods or if they were blowing smoke up our asses again.
                                                                        Comment
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