1. #1
    tamariki
    tamariki's Avatar Become A Pro!
    Join Date: 07-22-17
    Posts: 9
    Betpoints: 18

    Is it possible to sue 1xBet for their scam?

    I opened the account at 1xBet and that was a first mistake. I thought odds are good and honestly did not read reviews about them online but a friend recommended them. I deposited twice, first time around 150 and later around 500 euros and I was playing, won couple of times and at the end my balance was 2590 euros. I tried withdrawing maybe 500 euros and then games begun. They asked to upload passport, when I did that they still did not verify my account. When I contacted them maybe 10th time, they asked to send passport via mail. After that they asked to send print screens of my Skrill wallet, 5 or six print sreeens, also the proofs of my deposits to 1xBet. When I called to say that this is very strange, that they are asking me to send photos of my Skrill wallet because there are my personal data, they were very rude and said I can only talk with Security department via mail, there is no one who can help me by phone. At the end, I decided to send photos of my Skrill because I have nothing to hide and I played and won fair and square and I really need my money, they asked me to send PHOTO OF ME HOLDING PASSPORT AND IN THE BACK SHOULD BE E MAILS WITH THEM. This was so humiliating, why do they have to see e mails in the back, it took me 20 minutes to take this kind of photo but I did it. In the end, they said that I should go to my profile and follow my verification proces there. And now the craziest part starts. I went to login, like 3 minutes after receiving that mail, and system did not allow me to do so, it said my account is restricted. I called, they said I can login. I tried again, nope. They said to clear cookies and catch, I did it and still could not and still I am not able to do it, even though they say I can. I wrote very angry mail to Account security and still no answer. I have been using many bookies but this is the far worst situation I was ever in. I gave them all of the documents, I played fair and they are now playing some kind of sadistic game with me. On the private note, I am pregnant and this situation is really stressing me out and I was wondering, is it possible that this is legal and I can not do anything about it? I know that it is my fault that I did not read the reviews, but now I can not turn back time, I just want my money. Guys, be aware and thanks in advance to all of those who could help me with some kind of advice.
    P.S. Sorry for some grammar mistakes, I am not native speaker.

  2. #2
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,530
    Betpoints: 8683

    I do not know of an effective way to sue them but you are welcome to submit a sportsbook complaint form and SBR can reach out to them about your problem.

    Be aware that this wont change them making all the unreasonable requests but we might be able to help sort out the login issue. Heard that one before and how they just keep saying 'oh yes, go log in for instructions'. Difficult to know for sure if they just don't read messages, can't read, are maybe staffed by morons or most likely, just enjoy treating people badly.

    Also be aware that as a female you are pretty much always going to be under extra scrutiny from books. If you are actually really a male using a female ID for a second account, I'd suggest forgetting fighting and just move on now and save your time.

  3. #3
    tamariki
    tamariki's Avatar Become A Pro!
    Join Date: 07-22-17
    Posts: 9
    Betpoints: 18

    As I know, I am just a female, maybe with high testosterone level but that is it
    I will definitely file a complaint, thanks for your advice but after reading all reviews, I was wondering why people do not join and sue their ass, because all of these things could not be protected by their terms and conditions. For example, they told me now like 6 times that I can go to my account and login and I can not do that. People sue Burger companies for finding a hair and we can not sue bookie for steeling money earned, I did not win it on lottery, I earned it with my knowledge that I invested in for the past 15 years following sports. Crazy.

  4. #4
    tamariki
    tamariki's Avatar Become A Pro!
    Join Date: 07-22-17
    Posts: 9
    Betpoints: 18

    So, update is that I can login now, but I see only page that is titled: Blocking appeal where I should write my claim and give them consent to share my personal information with third parties (?!) Did anyone had this situation?

  5. #5
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,530
    Betpoints: 8683

    Quote Originally Posted by tamariki View Post
    So, update is that I can login now, but I see only page that is titled: Blocking appeal where I should write my claim and give them consent to share my personal information with third parties (?!) Did anyone had this situation?
    Yes, this is the same for everyone.

    There should be a link you can click somewhere to get the info.

    You will be asked to fill out a series of questions next.
    Last edited by Optional; 07-22-17 at 08:29 AM.

  6. #6
    tamariki
    tamariki's Avatar Become A Pro!
    Join Date: 07-22-17
    Posts: 9
    Betpoints: 18

    Quote Originally Posted by Optional View Post
    Yes, this is the same for everyone.


    You will be asked to fill out a series of questions next.
    The thing that is very worrisome is that they ask me to Check box with this statement: I accept the right of 1xBet to contact law enforcement agencies in the event any breach of Russian legislation on my part is revealed.
    I read all the horror that other people went trough and I did not read that anyone got their money. If I sign this, this means that they can make me go to Russia for example, or sue me, only in order for me to give up because they know how expensive is to go their and go into that. I think I will not continue playing their game, I will instantly find Russian help and find some good lawyer because this thing could not be legal and they can not force me to sign something and not give me any answers on why they did not accept my documents and why do they want more. Because of that I wanted to see did anyone ever sued them.

  7. #7
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,530
    Betpoints: 8683

    Quote Originally Posted by tamariki View Post

    The thing that is very worrisome is that they ask me to Check box with this statement: I accept the right of 1xBet to contact law enforcement agencies in the event any breach of Russian legislation on my part is revealed.
    I read all the horror that other people went trough and I did not read that anyone got their money. If I sign this, this means that they can make me go to Russia for example, or sue me, only in order for me to give up because they know how expensive is to go their and go into that. I think I will not continue playing their game, I will instantly find Russian help and find some good lawyer because this thing could not be legal and they can not force me to sign something and not give me any answers on why they did not accept my documents and why do they want more. Because of that I wanted to see did anyone ever sued them.
    Are you in Russia? Have you done anything wrong? If the answer to those is No, then why do you care what they report or not?

    But more importantly that is quite a stupid threat. As the main reason it is difficult to sue them in Russia is that it is illegal to operate an online betting site there. When they want postal mail sent they insist you do not mention their company name on the letter or it may not be delivered.

    If anyone should be concerned even slightly about being reported to Russian authorities it should be them worried about a user with the right connections reporting THEM.

    Anyway, if you want to make a legal fight, good luck and please let us know how it goes for future people asking this question.

  8. #8
    tamariki
    tamariki's Avatar Become A Pro!
    Join Date: 07-22-17
    Posts: 9
    Betpoints: 18

    So, because they are running business that is not legit, you have to sue them in Curacao, is that correct?

  9. #9
    dealer wins
    dealer wins's Avatar Become A Pro!
    Join Date: 02-03-09
    Posts: 816
    Betpoints: 11813

    Just move on and save yourself the stress. Your money is long gone im afraid.

  10. #10
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,530
    Betpoints: 8683

    Quote Originally Posted by tamariki View Post
    So, because they are running business that is not legit, you have to sue them in Curacao, is that correct?
    I'm not sure tamariki.

    Many have said this before and no one has come up with an answer as to how to effectively do it that I am aware of.

  11. #11
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    They steal daily from suckers

    Do not play there

    F BOOK IN MY RATINGS

  12. #12
    lonnie55
    lonnie55's Avatar Become A Pro!
    Join Date: 04-08-16
    Posts: 2,689
    Betpoints: 12267

    Quote Originally Posted by Optional View Post
    As the main reason it is difficult to sue them in Russia is that it is illegal to operate an online betting site there.
    Where do you have that information from?

    I just read this article: https://calvinayre.com/2017/07/21/bu...-betting-site/

    Quote: "Of the betting sites currently authorized to operate in Russia, a Betting Business Russia analysis of Similar Web data showed 1xstavka.ru (1Xbet) the clear traffic winner, (...)"

    Are you sure that 1xbet doesn't hold a license in Russia?

  13. #13
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,530
    Betpoints: 8683

    Quote Originally Posted by lonnie55 View Post

    Where do you have that information from?

    I just read this article: https://calvinayre.com/2017/07/21/bu...-betting-site/

    Quote: "Of the betting sites currently authorized to operate in Russia, a Betting Business Russia analysis of Similar Web data showed 1xstavka.ru (1Xbet) the clear traffic winner, (...)"

    Are you sure that 1xbet doesn't hold a license in Russia?
    They are licensed under another name to operate only within Russia. Part of the regs there is that players must present ID in person. The 1xbet online business is not sanctioned in Russia.

  14. #14
    ouzoun
    ouzoun's Avatar Become A Pro!
    Join Date: 10-21-12
    Posts: 319
    Betpoints: 9188

    @ Optional,
    I am sure that you already filed 10ths of complaints against 1xbet.
    Did any of these complaints had a happy ending with customer getting his or her money back?
    Thank you.

  15. #15
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,530
    Betpoints: 8683

    Quote Originally Posted by ouzoun View Post
    @ Optional,
    I am sure that you already filed 10ths of complaints against 1xbet.
    Did any of these complaints had a happy ending with customer getting his or her money back?
    Thank you.
    Some. But not many people have got more than their deposit back after all the KYC.

  16. #16
    ouzoun
    ouzoun's Avatar Become A Pro!
    Join Date: 10-21-12
    Posts: 319
    Betpoints: 9188

    Thank you for the response.
    Could you be more specific in terms of %?

  17. #17
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 57,530
    Betpoints: 8683

    I would only be guessing and I dont handle them all myself but as I said, not many.

  18. #18
    SportsMushroom
    SportsMushroom's Avatar Become A Pro!
    Join Date: 09-28-10
    Posts: 4,177
    Betpoints: 6839

    how are these guys not out of business?

  19. #19
    shari91
    shari91's Avatar Become A Pro!
    Join Date: 02-23-10
    Posts: 32,661
    Betpoints: 1689

    Quote Originally Posted by SportsMushroom View Post
    how are these guys not out of business?
    Because unfortunately people still keep giving them money. Just like we've seen over and over with other books through the years.

    A chunk of our community knows they're shithouse but even some here don't know. Then think of those who have never heard of SBR before and are pure bonus whores who chase any free penny. They wack those people too and grab their initial deposit cash.

    I feel very little pity for anyone who doesn't know how to Google before sending money to a dodgy book

  20. #20
    SportsMushroom
    SportsMushroom's Avatar Become A Pro!
    Join Date: 09-28-10
    Posts: 4,177
    Betpoints: 6839

    Quote Originally Posted by shari91 View Post
    Because unfortunately people still keep giving them money. Just like we've seen over and over with other books through the years.

    A chunk of our community knows they're shithouse but even some here don't know. Then think of those who have never heard of SBR before and are pure bonus whores who chase any free penny. They wack those people too and grab their initial deposit cash.

    I feel very little pity for anyone who doesn't know how to Google before sending money to a dodgy book
    im not disagreeing with what you are saying, but there is also word of mouth, they have scammed so many people that new signups should be decreasing exponentially

    is it possible that gamblers are so secretive about their vice that word never gets out?

  21. #21
    thomorino
    thomorino's Avatar Become A Pro!
    Join Date: 06-01-17
    Posts: 45,842

    As an attorney if you're suing an online gambling site you could sue them in a court where you live if you showed that the company did a lot of business in that area you are in and they marketed or solicited business in that area. You absolutely do not need to go to Curacao to sue a company in Curacao or every company doing business in the United States would simply locate the company's legal headquarters in a country that is difficult for litigants. The problem is that although I know nothing about your situation, if you are using this company's site illegally you obviously can't sue in the jurisdiction your are in - the reason US citizens can't sue offshore gambling sites is that even though US federal court would be the proper jurisdiction for suing sites that do a significant amount of business in the US and market/solicit here, is because sports wagering is illegal outside of nevada with the exception of horse racing in some local jurisdictions. Curacao may also be part of treaties that open them up to international law and you could try to file a complaint with the Curacao agency that licenses them - but those are obviously also likely dead ends.
    Last edited by thomorino; 07-31-17 at 01:26 PM.

  22. #22
    Arles
    Arles's Avatar Become A Pro!
    Join Date: 04-09-16
    Posts: 130
    Betpoints: 2296

    Quote Originally Posted by SportsMushroom View Post
    how are these guys not out of business?
    also because skrill still advertise them with big banners on their page, i think this is a scandal, let's send everybody an email to skrill about that

  23. #23
    piterp
    piterp's Avatar Become A Pro!
    Join Date: 06-02-13
    Posts: 241
    Betpoints: 1148

    Dont be naive Arles skrill always working for bookmakers and emails means nothing for them
    if want do somethink inform those people https://www.fca.org.uk/
    tell them that skrill advertise company which working without licence and steal money from players
    Last edited by piterp; 08-12-17 at 04:05 AM.

  24. #24
    Arles
    Arles's Avatar Become A Pro!
    Join Date: 04-09-16
    Posts: 130
    Betpoints: 2296

    Quote Originally Posted by piterp View Post
    Dont be naive Arles skrill always working for bookmakers and emails means nothing for them
    if want do somethink inform those people https://www.fca.org.uk/
    tell them that skrill advertise company which working without licence and steal money from players

    i'm not naive but this is really a limit case... actually over the limit

  25. #25
    jjgold
    jjgold's Avatar Become A Pro!
    Join Date: 07-20-05
    Posts: 388,190
    Betpoints: 10

    Why are people playing there?

  26. #26
    lonnie55
    lonnie55's Avatar Become A Pro!
    Join Date: 04-08-16
    Posts: 2,689
    Betpoints: 12267

    Quote Originally Posted by jjgold View Post
    Why are people playing there?
    since some get paid and it's easy money because 1xbet ist the dumbest sportsbook on the planet

    some are ignoring the issues, some do not even have issues and some are gambling whether they get paid or not

    but @all who get paid: you should be aware that the only reason you get paid is that others customers' funds have been confiscated before so it's like a deal with the devil. you just shouldn't play there.

  27. #27
    newton0038
    newton0038's Avatar SBR PRO
    Join Date: 03-07-07
    Posts: 2,309
    Betpoints: 3231

    complaints of multipe extra charges on ************ also cash and wagers vanishing from accounts. no response from 1X

  28. #28
    newton0038
    newton0038's Avatar SBR PRO
    Join Date: 03-07-07
    Posts: 2,309
    Betpoints: 3231

    on facebook wall

  29. #29
    telly
    telly's Avatar Become A Pro!
    Join Date: 04-08-17
    Posts: 2
    Betpoints: 24

    Any updates?

  30. #30
    clockwise1965
    clockwise1965's Avatar Become A Pro!
    Join Date: 10-01-13
    Posts: 6,751
    Betpoints: 18366

    In the future play only A+ rated books.

    Unfortunately your money is probably gone.

Top