Hello,
I had an account on the 1xBet website and played there for several months. Once, after depositing $20,000 and winning about $50,000, I was unable to withdraw my money. When I asked for the reason, they requested verification documents. I submitted all the required documents, but then they blocked my account without providing any explanation and stopped responding to my emails.
P.S. It’s also important to mention that previously on 1xbet I had lost a significantly more amount of money, than I have in my account right now, but while I was losing such amount of money, I have never had any issues with my account.
Please advise what I can do to get my money.
If you need additional details please let me know, I’ll gladly provide any information that may help.
Thank you
I had an account on the 1xBet website and played there for several months. Once, after depositing $20,000 and winning about $50,000, I was unable to withdraw my money. When I asked for the reason, they requested verification documents. I submitted all the required documents, but then they blocked my account without providing any explanation and stopped responding to my emails.
P.S. It’s also important to mention that previously on 1xbet I had lost a significantly more amount of money, than I have in my account right now, but while I was losing such amount of money, I have never had any issues with my account.
Please advise what I can do to get my money.
If you need additional details please let me know, I’ll gladly provide any information that may help.
Thank you