1xbet scamming for $70,000

[MertUnal]

Hello,

I had an account on the 1xBet website and played there for several months. Once, after depositing $20,000 and winning about $50,000, I was unable to withdraw my money. When I asked for the reason, they requested verification documents. I submitted all the required documents, but then they blocked my account without providing any explanation and stopped responding to my emails.

P.S. It’s also important to mention that previously on 1xbet I had lost a significantly more amount of money, than I have in my account right now, but while I was losing such amount of money, I have never had any issues with my account.

Please advise what I can do to get my money.

If you need additional details please let me know, I’ll gladly provide any information that may help.

Thank you

[Brooklyn Dick]

Kyc=KEEP YOUR CASH.............

[1xBet_support]

Hello,

I had an account on the 1xBet website and played there for several months. Once, after depositing $20,000 and winning about $50,000, I was unable to withdraw my money. When I asked for the reason, they requested verification documents. I submitted all the required documents, but then they blocked my account without providing any explanation and stopped responding to my emails.

P.S. It’s also important to mention that previously on 1xbet I had lost a significantly more amount of money, than I have in my account right now, but while I was losing such amount of money, I have never had any issues with my account.

Please advise what I can do to get my money.

If you need additional details please let me know, I’ll gladly provide any information that may help.

Thank you

Hello,

We deeply regret the situation and would like to note that the verification process is standard for all users. Account verification primarily serves to protect players from fraudulent activity and safeguard your account. In order for us to help you with the verification process, please email us at complaints@1xpartner.com and don't forget to include your ID and a detailed description of your question in the email. We look forward to hearing from you!

Best regards,

The 1xBet team!

[newton0038]

1X broke?\

[Optional]

Hello,

I had an account on the 1xBet website and played there for several months. Once, after depositing $20,000 and winning about $50,000, I was unable to withdraw my money. When I asked for the reason, they requested verification documents. I submitted all the required documents, but then they blocked my account without providing any explanation and stopped responding to my emails.

P.S. It’s also important to mention that previously on 1xbet I had lost a significantly more amount of money, than I have in my account right now, but while I was losing such amount of money, I have never had any issues with my account.

Please advise what I can do to get my money.

If you need additional details please let me know, I’ll gladly provide any information that may help.

Thank you

Please let us know what happens when you contact the email 1xbet have given above?

[acltear]

That 1xbet support looks like total spam. Why would they post here now? There have been reports about them scamming for years without any kind of PR.

[MertUnal]

Hello
I sent an email to the email address that you provided and sent information that you requested .
Thanks in advance

[Don_Omarion]

any news?

[pabonaparte]

Wow... high rollers getting robbed now

[MertUnal]

Update:

I logged in to my account and it redirected me to a "block appeal" page.
First of all instead of asking all the questions and documents they go step by step, so after each required information it takes around a week to get an update. It seems this is special tactics from them to make the verification process as hard and time consuming as possible.

Now I'll write what information they acquired from me each time one by one.

Week 1 Step 1 of 3
Your fist name and surname
Date of birth
Place of birth
Name of your employer, role

Week 1 Step 2 of 3
Deposit payment methods
Which sports do you like to bet on?
Which outcomes do you usually pick?
Which type of bet do you prefer?
What is your favorite sport?

Week 1 Step 3 of 3
What device did you use to take the photos?
Which apps did you use to transfer the document photos from your photographic device to your PC? If no applications were used and the files were sent directly from the device, please specify accordingly.
Did you use any software to modify the documents provided? If you did, please specify the programs you used
If any document was modified, please provide a list of amendments and state the purpose of your actions

Next comes this:
Week 2
Name the device/gadgets owned by you that were or could have been used by you to log in to the 1xBet website
Name the devices/gadgets NOT owned by you that were or could have been used by you to log in to the 1xBet website
State the physical location of the devices/gadgets that were or could have been used by you to log in to the 1xBet website
Name the internet providers that gave you access to the 1xBet website during that period and also the static and dynamic IP addresses which were provided/assigned to you

After this they asked for:
Week 3
For further verification of your account, please upload a selfie of yourself holding up a sheet of paper stating the current date and the reference number of your correspondence with the security team. Your face and the text should be clearly and fully visible.

Next comes:
Week 4
You need to contact the security department via a Teams-call before November 3 2025. Please state the time of your call and your Team contact. Security department Teams contact: ******************* (I don't know if I can show their contact here so I'll close the contact name)

So, I scheduled the day and time, but when the time came they said they were busy and I had to reschedule for another day, which I did and after the videocall I received the message(at the block appeal page) that I passed the video verification and further instruction will be sent to my email address which I didn't receive.
A few days later I log in to my account again and see at the block appeal page this:

Week 5:
Please attach photos of utility bills (no more than three months old at the date of sending).

I sent them my internet bill from and next week when I enter my account to check what's happening I am still at this phase, asking for the exact same thing and I don't know whether they want more than 1 bill or they don't accept internet bill.

Now it seems they are intentionally doing anything possible to postpone unblocking my account. I have already uploaded another bill so I'll keep you updated about the outcome. I think everyone understands what I think of them now and how I feel about 1xBet.

Thank you everyone for taking the time to read this. Sorry if it was long, tried to keep as short as possible and without emotions.

[newton0038]

Sorry bro. Your betting against no pay 1X. Russians need war bucks, no give a fuk sending you $7 , let alone $70K.

[1xBet_support]

Update:

I logged in to my account and it redirected me to a "block appeal" page.
First of all instead of asking all the questions and documents they go step by step, so after each required information it takes around a week to get an update. It seems this is special tactics from them to make the verification process as hard and time consuming as possible.

Now I'll write what information they acquired from me each time one by one.

Week 1 Step 1 of 3
Your fist name and surname
Date of birth
Place of birth
Name of your employer, role

Week 1 Step 2 of 3
Deposit payment methods
Which sports do you like to bet on?
Which outcomes do you usually pick?
Which type of bet do you prefer?
What is your favorite sport?

Week 1 Step 3 of 3
What device did you use to take the photos?
Which apps did you use to transfer the document photos from your photographic device to your PC? If no applications were used and the files were sent directly from the device, please specify accordingly.
Did you use any software to modify the documents provided? If you did, please specify the programs you used
If any document was modified, please provide a list of amendments and state the purpose of your actions

Next comes this:
Week 2
Name the device/gadgets owned by you that were or could have been used by you to log in to the 1xBet website
Name the devices/gadgets NOT owned by you that were or could have been used by you to log in to the 1xBet website
State the physical location of the devices/gadgets that were or could have been used by you to log in to the 1xBet website
Name the internet providers that gave you access to the 1xBet website during that period and also the static and dynamic IP addresses which were provided/assigned to you

After this they asked for:
Week 3
For further verification of your account, please upload a selfie of yourself holding up a sheet of paper stating the current date and the reference number of your correspondence with the security team. Your face and the text should be clearly and fully visible.

Next comes:
Week 4
You need to contact the security department via a Teams-call before November 3 2025. Please state the time of your call and your Team contact. Security department Teams contact: ******************* (I don't know if I can show their contact here so I'll close the contact name)

So, I scheduled the day and time, but when the time came they said they were busy and I had to reschedule for another day, which I did and after the videocall I received the message(at the block appeal page) that I passed the video verification and further instruction will be sent to my email address which I didn't receive.
A few days later I log in to my account again and see at the block appeal page this:

Week 5:
Please attach photos of utility bills (no more than three months old at the date of sending).

I sent them my internet bill from and next week when I enter my account to check what's happening I am still at this phase, asking for the exact same thing and I don't know whether they want more than 1 bill or they don't accept internet bill.

Now it seems they are intentionally doing anything possible to postpone unblocking my account. I have already uploaded another bill so I'll keep you updated about the outcome. I think everyone understands what I think of them now and how I feel about 1xBet.

Thank you everyone for taking the time to read this. Sorry if it was long, tried to keep as short as possible and without emotions.

Hello!
Thank you for taking the time to share all the steps of verification. We would like to point out that verification ensures the security of your account and serves as an additional check in case of suspicious transactions. We have a vested interest in protecting your account and your interests. Sometimes the verification process may take a little longer than you expect, but this is done for thorough verification and security. The bookmaker 1xBet operates within the legal framework and is obliged to ensure that players comply with the requirements of regulatory bodies. Therefore, the bookmaker adheres to global practices: KYC (Know Your Customer) and AML (Anti-Money Laundering). These practices help to avoid risks in financial transactions and money laundering scams. The company verifies the user's identity and monetary transactions and helps to ensure maximum data protection. Therefore, please wait for the final part of the verification process! If you need any further assistance, please let us know by emailing us at complaints@1xpartner.com. We will be happy to answer all your questions!