[WARNING ALERT] BetNow.eu (SBG Global) has gone scam

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  • harvesters
    SBR Sharp
    • 01-31-09
    • 277

    #106
    To elaborate, and I've shared my proof of my bets with Optional, betnow deleted all of my pending futures wagers and kept the stakes as they said I was bet line moves.....on futures........which they take down when games start every day/night and put up the next morning. (make that make sense)

    They confiscated just over $5K

    The reality is, I had an incredible MLB futures book with them here is where I stood to make low 5-figures with them (again all bets were confirmed by betnow in a recent chat which I have forwarded to Optional)

    MLB Player Prop futures (all made in March) 5-1 would be up $375
    MLB Make/Miss Playoffs, Made in inseason - 2-0 up $200 (Note to Optional actually had more that they didn't put in the chat but whatever at this point)
    MLB Seeding - Most likely scenario up $13K could be as much as $15K (Note to Optional again they didn't include all my bets in the chat for some reason, I also had promising AL futures on the Jays which may or may not get there)
    MLB Regular Season Wins (made in season, admittedly their lines were terrible) - Obviously a ways to go but likely around 11-3 would be a conservative estimate of how they would land so probably up around $700. The stupid part here is line moves makes zero sense as they were the only ones I can see that were posting RSW this late in the season for teams that were likely to miss the playoffs...where were the lines moving if no one else had these lines?

    So it appears betnow only wants your business if your a losing player and if you start winning they will say things like "line moves" and "fraudulent activity" and not only cancel your bet but keep your stake.

    Oddly, after I had online chats with them they invited me to call if I wanted to discuss further. The explanation I got, as the amount of the pending bets didn't match the amount confiscated were "all" my bets were line moves so they were putting my account in a position where I was neither up nor down and invited to me withdraw my money and close my account. I withdrew the monthly maxes and still have a bit left in there.

    Bottom line, this is very early betislands-y and I would post up elsewhere.
    Comment
    • harvesters
      SBR Sharp
      • 01-31-09
      • 277

      #107
      Also have a pretty good list of CFL futures but it's pretty clear the $13K payout was what did this.

      Buyer beware with betnow
      Comment
      • Optional
        Administrator
        • 06-10-10
        • 62135

        #108
        Request from Harvesters to help post chat and book explanation.

        ------------------------

        Aug 30, 07:34 PM
        It will be the same, bets will be deleted, wait until tomorrow and they will give you the final resolution.

        Aug 30, 07:34 PM
        Wait, was my Brewers-Blue Jays series bet cancelled?

        Aug 30, 07:35 PM
        How can you do that AFTER the result is decided?

        Aug 30, 07:35 PM
        Yes, all bets you had pending were cancelled.

        Aug 30, 07:35 PM
        But it was decided, just not settled....Brewers won first two games

        Aug 30, 07:35 PM
        Bet was still pending.

        Aug 30, 07:35 PM
        Only because you didn't settle it

        Aug 30, 07:36 PM
        Correct.

        Aug 30, 07:38 PM
        So you cancelled all future bets, which includes Baseball wins, baseball seeds, CFL wins, CFL MVP, Baseball player series props, NFL wins AND baseball weekend series bets including one where the result was decided but you didn't get around to settling. That captures it?

        57 minutes ago
        All the bets.

        56 minutes ago
        That's really bad

        56 minutes ago
        And of you place a wager it will be deleted as well.

        56 minutes ago
        If*

        56 minutes ago
        Well I can't because I don't seem to have the sportsbook tab available

        55 minutes ago
        And I have a $11,964.54 - am I correct to assume I can't withdraw it at this time?

        54 minutes ago
        No sir.

        56 minutes ago
        You need to wait until tomorrow.

        53 minutes ago
        Ok. This is disappointing to say the least

        53 minutes ago
        I am sorry sir, this is not because of me.

        53 minutes ago
        Is there anything else that I can assist you with today?

        52 minutes ago
        Just to be clear, there's no where I can see the list of bets that were cancelled, correct?

        50 minutes ago
        Let me see.

        49 minutes ago
        Just reading on Twitter it seems like this is what you guys have started doing. Feels like you're about to steal $12K from me just because.

        48 minutes ago
        I will send the request, since the account is on hold, nobody can touch the account.

        48 minutes ago
        Check back later on.

        48 minutes ago
        Guess it really doesn't matter. Man this sucks. You guys are really just going to steal $12K from me, eh?

        47 minutes ago
        I don't think so, just wait until tomorrow for the final resolution.

        44 minutes ago
        Since we have not heard from you for some time, we will now end this chat. Please contact us again if we can be of further assistance.

        17 minutes ago
        What is happening? I know have access to the sportsbook but my account is now $5200 short after you cancelled all the pending wagers?

        17 minutes ago
        Thank you for reaching out. To ensure you receive the best assistance, please follow the instructions provided below.

        17 minutes ago
        Welcome to BetNow, your exclusive home for all your betting needs!
        Download now our exclusive BetNow NFL 2025 Playbook: Schedules, Stats, and Giveaways

        17 minutes ago
        bnfootball_playbook_2025.pdf
        17 minutes ago
        Where should I redirect this chat?

        17 minutes ago
        Wagering

        18 minutes ago
        Hello and welcome to BetNow Wagering Support! This is Bob. How can we assist you today? ⚾

        16 minutes ago
        What is happening? I know have access to the sportsbook but my account is now $5200 short after you cancelled all the pending wagers?

        16 minutes ago
        ******

        15 minutes ago
        Thank you, allow me a moment to check that for you.

        10 minutes ago
        Since your account has been closed, we have no longer access to your previous bets, your account is under review please check again tomorrow, I don't have more information regarding of that, you can check for a final resolution tomorrow.

        10 minutes ago
        I'm logged into it right now and it says I have a balance of $6740.24

        9 minutes ago
        Your account is under review by the risk department, please check tomorrow for a final resolution.

        9 minutes ago
        Should I withdraw that amount?

        5 minutes ago
        If you want to request a payout, you can do it, it won't be denied.

        5 minutes ago
        Might as while, right?

        5 minutes ago
        Ok thanks I guess

        4 minutes ago
        Is there anything else that I can assist you with today?

        4 minutes ago
        I see that there's a once a month withdrawal policy - is that every 30 days or calendar month?

        4 minutes ago
        Calendar month.

        4 minutes ago
        Because it appears I can't do more than $3K

        3 minutes ago
        Is that correct?

        Just now
        Today you can request $3000 and on Monday you can request another $3000.

        Just now
        Got it - thank you for your help.....and will someone will contact me at some point about this $5200 and change that vanished from my account?

        36 seconds ago
        You can check for a final resolution by the risk department tomorrow I don't have an information regarding of your case.

        Just now
        ok thanks - pissed off to say the least but know it's not on the chat operator.



        ------------------------

        inutes ago
        Hello and welcome to BetNow Support! This is Jay. How can we assist you today? ⚾

        29 minutes ago
        Good afternoon Mr ********, can I please have your pin ?

        28 minutes ago
        I'm supposed to check in about my account status I believe

        28 minutes ago
        *****

        39 minutes ago
        Thank you

        35 minutes ago
        Status on what exactly i'm sorry ?

        23 minutes ago
        Well you cancelled all my pending bets and but them in my balance then removed the stake from my balance and told me not to make any more bets while my account was under review

        23 minutes ago
        And to contact you this week

        22 minutes ago
        Got it, allow me one second to check which department is in charge on your case so I can transfer you over to them

        21 minutes ago
        Well Mr ********, your account seems to be active with $796 available

        19 minutes ago
        Right. But I had 11964.54 in my account Saturday night after you cancelled all my pending wagers and I've withdrawn $6000. Where's the other $5,170.30?

        19 minutes ago
        18 minutes ago
        I will transfer you over to our bookmaking department so they can help you

        18 minutes ago
        thank you

        16 minutes ago
        Welcome to Wagering Support, this is Gordon, how may I assist you today?

        15 minutes ago
        Hi Gordon - I was told to check in on my account status as my account was under review.

        15 minutes ago
        Good afternoon Mr *******

        15 minutes ago
        Allow me to check

        14 minutes ago
        Sure

        11 minutes ago
        After reviewing your account status with the manager

        9 minutes ago
        Due to the fraudulent action made they take away $5224.30

        9 minutes ago
        Fraudulent action? How was it fraudulent action? It was futures bets

        8 minutes ago
        INTERNET conf 7338
        You have 1 bet(s) risking 290.0 to win 200.0

        1 Straight bet(s) risking 290.0 to win 200.0
        864 Red Sox (-145) risk 290.00 win 200.00 (MLB Series Price)
        -----------------------
        INTERNET conf 4025
        You have 1 bet(s) risking 200.0 to win 260.0

        1 Straight bet(s) risking 200.0 to win 260.0

        7 minutes ago
        861 Brewers (+130) risk 200.00 win 260.00 (MLB Series Price)
        -------------------------
        INTERNET conf 6910
        You have 2 bet(s) risking 270.0 to win 200.0

        2 Straight bet(s) risking 270.0 to win 200.0
        GREEN BAY PACKERS REGULAR SEASON WINS
        11523 Over over 9½ (-120) risk 120.00 win 100.00 (NFL Futures)
        DALLAS COWBOYS REGULAR SEASON WINS
        11518 Under under 8½ (-150) risk 150.00 win 100.00 (NFL Futures)
        ------------------------------------
        INTERNET CONF 8517
        You have 1 bet(s) risking 100.0 to win 260.0

        1 Straight bet(s) risking 100.0 to win 260.0
        TO REACH GREY CUP
        16724 Hamilton Tiger Cats (+260) risk 100.00 win 260.00 (CFL Futures)

        7 minutes ago
        INTERNET CONF 5435
        You have 1 bet(s) risking 100.0 to win 1700.0

        1 Straight bet(s) risking 100.0 to win 1700.0
        ODDS TO WIN GREY CUP 2025
        16701 BC Lions (+1700) risk 100.00 win 1700.00 (CFL Futures)

        7 minutes ago
        INTERNET CONF 9137
        You have 13 bet(s) risking 1515.0 to win 1310.0

        13 Straight bet(s) risking 1515.0 to win 1310.0
        BALTIMORE ORIOLES REGULAR SEASON WINS
        15506 Under under 76½ (-130) risk 130.00 win 100.00 (MLB Futures)
        ATLANTA BRAVES REGULAR SEASON WINS
        15504 Under under 75½ (-130) risk 130.00 win 100.00 (MLB Futures)
        BOSTON RED SOX REGULAR SEASON WINS
        15507 Over over 85½ (-115) risk 115.00 win 100.00 (MLB Futures)
        CHICAGO WHITE SOX REGULAR SEASON WINS
        15511 Over over 56½ (-115) risk 115.00 win 100.00 (MLB Futures)
        CINCINNATI REDS REGULAR SEASON WINS
        15513 Over over 82½ (-115) risk 115.00 win 100.00 (MLB Futures)
        COLORADO ROCKIES REGULAR SEASO WINS
        15517 Over over 42½ (+110) risk 100.00 win 110.00 (MLB Futures)

        7 minutes ago
        15534 Under under 79½ (-130) risk 130.00 win 100.00 (MLB Futures)
        SAN DIEGO PADRES REGULAR SEASON WINS
        15543 Over over 88½ (-105) risk 105.00 win 100.00 (MLB Futures)
        SF GIANTS REGULAR SEASON WINS
        15548 Under under 83½ (-120) risk 120.00 win 100.00 (MLB Futures)
        SAINT LOUIS CARDINALS REGULAR SEASON WINS
        15550 Under under 81½ (-105) risk 105.00 win 100.00 (MLB Futures)
        TEXAS RANGERS REGULAR SEASON WINS
        15553 Over over 83½ (-120) risk 120.00 win 100.00 (MLB Futures)
        WASHINGTON NATIONALS REGULAR SEASON WINS
        15560 Under under 68½ (-120) risk 120.00 win 100.00 (MLB Futures)
        -------------------------------------------
        INTERNET CONF 8412
        You have 1 bet(s) risking 100.0 to win 110.0

        1 Straight bet(s) risking 100.0 to win 110.0
        ARIZONA DIAMONDBACKS REGULAR SEASON WINS
        15502 Under under 78½ (+110) risk 100.00 win 110.00 (MLB Futures)
        ------------------------------------------
        INTERNET CONF 3800
        You have 1 bet(s) risking 150.0 to win 100.0

        1 Straight bet(s) risking 150.0 to win 100.0
        PITTSBURGH REGULAR SEASON WINS
        18493 Over over 5½ (-150) risk 150.00 win 100.00 (NCAA FB Futures)
        -----------------------------------------
        INTERNET CONF 3793
        You have 1 bet(s) risking 130.0 to win 100.0

        1 Straight bet(s) risking 130.0 to win 100.0

        7 minutes ago
        1 Straight bet(s) risking 100.0 to win 135.0
        OLE MISS REGULAR SEASON WINS
        18468 Under under 8½ (+135) risk 100.00 win 135.00 (NCAA FB Futures)
        -------------------------------------------
        INTERNET CONF 3775
        You have 1 bet(s) risking 100.0 to win 100.0

        1 Straight bet(s) risking 100.0 to win 100.0
        MARYLAND REGULAR SEASON WINS
        18458 Under under 4½ (EV) risk 100.00 win 100.00 (NCAA FB Futures)

        6 minutes ago
        INTERNET CONF 2377
        You have 3 bet(s) risking 300.0 to win 16500.0

        3 Straight bet(s) risking 300.0 to win 16500.0
        NATIONAL LEAGUE - 2025 SEASON NUMBER 1 SEED
        75758 MIL Brewers
        .
        Comment
        • ronald
          SBR MVP
          • 10-31-05
          • 4921

          #109
          Originally posted by harvesters
          To elaborate, and I've shared my proof of my bets with Optional, betnow deleted all of my pending futures wagers and kept the stakes as they said I was bet line moves.....on futures........which they take down when games start every day/night and put up the next morning. (make that make sense)

          They confiscated just over $5K

          The reality is, I had an incredible MLB futures book with them here is where I stood to make low 5-figures with them (again all bets were confirmed by betnow in a recent chat which I have forwarded to Optional)

          MLB Player Prop futures (all made in March) 5-1 would be up $375
          MLB Make/Miss Playoffs, Made in inseason - 2-0 up $200 (Note to Optional actually had more that they didn't put in the chat but whatever at this point)
          MLB Seeding - Most likely scenario up $13K could be as much as $15K (Note to Optional again they didn't include all my bets in the chat for some reason, I also had promising AL futures on the Jays which may or may not get there)
          MLB Regular Season Wins (made in season, admittedly their lines were terrible) - Obviously a ways to go but likely around 11-3 would be a conservative estimate of how they would land so probably up around $700. The stupid part here is line moves makes zero sense as they were the only ones I can see that were posting RSW this late in the season for teams that were likely to miss the playoffs...where were the lines moving if no one else had these lines?

          So it appears betnow only wants your business if your a losing player and if you start winning they will say things like "line moves" and "fraudulent activity" and not only cancel your bet but keep your stake.

          Oddly, after I had online chats with them they invited me to call if I wanted to discuss further. The explanation I got, as the amount of the pending bets didn't match the amount confiscated were "all" my bets were line moves so they were putting my account in a position where I was neither up nor down and invited to me withdraw my money and close my account. I withdrew the monthly maxes and still have a bit left in there.

          Bottom line, this is very early betislands-y and I would post up elsewhere.
          This was one of my favorite sportsbooks for a long time but not anymore. Lots of stories similar to yours are popping up on other forums.
          Comment
          • harvesters
            SBR Sharp
            • 01-31-09
            • 277

            #110
            Originally posted by ronald

            This was one of my favorite sportsbooks for a long time but not anymore. Lots of stories similar to yours are popping up on other forums.
            Mine too - never had a problem with them until I starting nailing futures wagers. Then all of a sudden I'm betting line moves and they can just arbitrarily cancel and take whatever they want. Not great!
            Comment
            • GoochKing
              SBR Rookie
              • 11-08-24
              • 21

              #111
              Anyone cashed recently? Ran a deposit up
              Comment
              • dr_seanathan
                SBR Rookie
                • 11-29-24
                • 31

                #112
                Originally posted by harvesters
                To elaborate, and I've shared my proof of my bets with Optional, betnow deleted all of my pending futures wagers and kept the stakes as they said I was bet line moves.....on futures........which they take down when games start every day/night and put up the next morning. (make that make sense)

                They confiscated just over $5K

                The reality is, I had an incredible MLB futures book with them here is where I stood to make low 5-figures with them (again all bets were confirmed by betnow in a recent chat which I have forwarded to Optional)

                MLB Player Prop futures (all made in March) 5-1 would be up $375
                MLB Make/Miss Playoffs, Made in inseason - 2-0 up $200 (Note to Optional actually had more that they didn't put in the chat but whatever at this point)
                MLB Seeding - Most likely scenario up $13K could be as much as $15K (Note to Optional again they didn't include all my bets in the chat for some reason, I also had promising AL futures on the Jays which may or may not get there)
                MLB Regular Season Wins (made in season, admittedly their lines were terrible) - Obviously a ways to go but likely around 11-3 would be a conservative estimate of how they would land so probably up around $700. The stupid part here is line moves makes zero sense as they were the only ones I can see that were posting RSW this late in the season for teams that were likely to miss the playoffs...where were the lines moving if no one else had these lines?

                So it appears betnow only wants your business if your a losing player and if you start winning they will say things like "line moves" and "fraudulent activity" and not only cancel your bet but keep your stake.

                Oddly, after I had online chats with them they invited me to call if I wanted to discuss further. The explanation I got, as the amount of the pending bets didn't match the amount confiscated were "all" my bets were line moves so they were putting my account in a position where I was neither up nor down and invited to me withdraw my money and close my account. I withdrew the monthly maxes and still have a bit left in there.

                Bottom line, this is very early betislands-y and I would post up elsewhere.
                I wanted to chime in because this exact thing just happened to me as well. BetNow confiscated $6,186.50 in legitimate winnings from my account last week, voiding months of graded winning bets under the vague excuse of “line moves.” They closed my account and only returned my deposits.

                Reading harvesters’ posts here, it’s eerie how similar the story is — futures bets cancelled after the fact, balance wiped, and the same “fraud/line moves” explanation. It’s clearly not isolated.

                I’ve filed formal complaints with BMR and OSGA, but so far no resolution. Posting here to add another data point and warn others: BetNow is now stiffing winning players.
                Comment
                • crinkledaces
                  SBR Wise Guy
                  • 08-06-09
                  • 639

                  #113
                  Here is a copy if the transcript of the conversation


                  Optional is there anything you can do to help me here? Even if they deem the live bets to be past post I still had over 2k in my account and had never live bet with them prior to this Saturday.


                  User (8 minutes ago):
                  What is going on with my account? I noticed I don’t have access to sports lines and my balance isn’t correct.

                  Support (8 minutes ago):
                  Good evening, Mr. Saidenstat. May I have your PIN?

                  User (Just now):

                  Support (7 minutes ago):
                  We regret to inform you that your in-play betting activity has undergone scrutiny by our fraud department. Upon investigation, it has been determined that your live betting activity was associated with a Past Posting group that exploits our in-play betting platform. Consequently, we must inform you that the Live Betting platform will be terminated from your account.

                  Support (7 minutes ago):[LIST][*]507291577 Football – Oklahoma Sooners vs Auburn – 1st Quarter – Total 13.5 Under +101 (2025-09-20 15:57:23 → 15:57:25)[*]507306768 Football – Georgia Tech vs Temple – 1st Quarter – Spread – Georgia Tech -13
                  Comment
                  • crinkledaces
                    SBR Wise Guy
                    • 08-06-09
                    • 639

                    #114
                    Support (7 minutes ago):[LIST][*]507291577 Football – Oklahoma Sooners vs Auburn – 1st Quarter – Total 13.5 Under +101 (2025-09-20 15:57:23 → 15:57:25)[*]507306768 Football – Georgia Tech vs Temple – 1st Quarter – Spread – Georgia Tech -13
                    Comment
                    • crinkledaces
                      SBR Wise Guy
                      • 08-06-09
                      • 639

                      #115
                      How can I share the entire chat without having to post so many times
                      Comment
                      • crinkledaces
                        SBR Wise Guy
                        • 08-06-09
                        • 639

                        #116
                        Originally posted by crinkledaces
                        Here is a copy if the transcript of the conversation


                        Optional is there anything you can do to help me here? Even if they deem the live bets to be past post I still had over 2k in my account and had never live bet with them prior to this Saturday.


                        User (8 minutes ago):
                        What is going on with my account? I noticed I don’t have access to sports lines and my balance isn’t correct.

                        Support (8 minutes ago):
                        Good evening, Mr. Saidenstat. May I have your PIN?

                        User (Just now):

                        Support (7 minutes ago):
                        We regret to inform you that your in-play betting activity has undergone scrutiny by our fraud department. Upon investigation, it has been determined that your live betting activity was associated with a Past Posting group that exploits our in-play betting platform. Consequently, we must inform you that the Live Betting platform will be terminated from your account.

                        Support (7 minutes ago):[LIST][*]507291577 Football – Oklahoma Sooners vs Auburn – 1st Quarter – Total 13.5 Under +101 (2025-09-20 15:57:23 → 15:57:25)[*]507306768 Football – Georgia Tech vs Temple – 1st Quarter – Spread – Georgia Tech -13
                        • 507365103 Football – Air Force vs Boise State – Game – Total (OT Included) 69.5 Over -125 (2025-09-20 22:00:55 → 22:01:02)
                        • 507370527 Football – Indiana vs Illinois – Game – Total (OT Included) 69.5 Over -308 (2025-09-20 22:36:43 → 22:36:43)

                        User (5 minutes ago):
                        I’m not associated with any such group.

                        User (2 minutes ago):
                        Where is my balance?

                        User (1 minute ago):
                        I should have 3,800.

                        User (1 minute ago):
                        It shows 45 dollars.

                        Support (Just now):
                        You need to request a payout.

                        Support (Just now):
                        And your account will be closed.

                        User (Just now):
                        Ok, that’s fine but I have more than 45 dollars in my account.

                        Support (Just now):
                        That is the balance after taking away all the fraudulent wagers.

                        Support (Just now):
                        This resolution is final, sir.

                        User (Just now):
                        No, I had 2,100 in my account before Saturday.

                        Support (1 minute ago):
                        Please request a payout for the remaining balance.

                        User (17 seconds ago):
                        I won 1,800 on Saturday.

                        Support (1 minute ago):
                        This resolution is final, sir.

                        User (11 seconds ago):
                        I will be filing a complaint with BMR.

                        User (Just now):
                        You’re openly stealing from me.

                        Support (1 minute ago):
                        That is up to you.

                        Support (1 minute ago):
                        Is there anything else that I can assist you with today?

                        User (Just now):
                        How much was in my account on Friday evening?

                        User (Just now):
                        Before I had ever placed any live wagers.

                        User (27 seconds ago):
                        I had never placed a live wager until Saturday.

                        Support (33 seconds ago):
                        I cannot tell any more.

                        Support (27 seconds ago):
                        Please request the payout before we close your account.

                        User (12 seconds ago):
                        Therefore, that should be my balance.

                        Support (Just now):
                        Nothing is going to be put back in your balance.

                        Support (Just now):
                        This is final.

                        Support (Just now):
                        You need to request a payout for the balance and it will be shut.
                        Comment
                        • crinkledaces
                          SBR Wise Guy
                          • 08-06-09
                          • 639

                          #117
                          I have 45 dollars left in my account instead of 3800 or so
                          Comment
                          • crinkledaces
                            SBR Wise Guy
                            • 08-06-09
                            • 639

                            #118
                            Originally posted by Fishhead
                            They are sister shop to SBG GLOBAL

                            SOLID PAY and also a GREAT OUT


                            GO!!!!

                            Been with for years and years.
                            They are trash they just stole 3800 from me


                            User (8 minutes ago):
                            What is going on with my account? I noticed I don’t have access to sports lines and my balance isn’t correct.

                            Support (8 minutes ago):
                            Good evening, Mr. Saidenstat. May I have your PIN?

                            User (Just now):

                            Support (7 minutes ago):
                            We regret to inform you that your in-play betting activity has undergone scrutiny by our fraud department. Upon investigation, it has been determined that your live betting activity was associated with a Past Posting group that exploits our in-play betting platform. Consequently, we must inform you that the Live Betting platform will be terminated from your account.

                            Support (7 minutes ago):[LIST][*]507291577 Football – Oklahoma Sooners vs Auburn – 1st Quarter – Total 13.5 Under +101 (2025-09-20 15:57:23 → 15:57:25)[*]507306768 Football – Georgia Tech vs Temple – 1st Quarter – Spread – Georgia Tech -13
                            Comment
                            • dr_seanathan
                              SBR Rookie
                              • 11-29-24
                              • 31

                              #119
                              Optional, anything you can do to help here? At least 3 players have been robbed within the last 7 days and those are just the ones that we know about.

                              The steps that I know of are:

                              -File a complaint at BMR
                              -File a complaint at OSGA
                              -File a complaint at Anjouan Gaming
                              -Contact legal at the license holder, TSSI Human Resources SRL

                              What do you think Optional? What else can we do , not just to recover our stolen balances but also to prevent more people from being scammed--which we're clearly failing at right now...

                              TIA
                              Comment
                              • dr_seanathan
                                SBR Rookie
                                • 11-29-24
                                • 31

                                #120
                                Thanks for posting this, crinkledaces. Unfortunately, you’re not alone.

                                BetNow also confiscated $6,186.50 of my legitimate winnings last week. Their explanation shifted multiple times — first they said my account was “under review for fraudulent activity,” then they claimed the issue was simply “betting after line moves.” They eventually admitted in writing that their final position is that “placing a bet at the odds they themselves offered on their own platform after an industry line move” = fraudulent activity.

                                This is absurd, and it’s the exact same tactic they are using on you: voiding winning wagers, keeping balances, and then trying to justify it with vague accusations of “fraud” or “past posting.”

                                What makes it worse is that several players now (you, myself, and others at BMR and SBR) have reported the same treatment in just the last few weeks. This is not an isolated case — it’s a systemic confiscation policy under the new BetNow/SBG ownership.

                                Optional (and SBR team) — these aren’t grey-area bonus disputes. These are outright confiscations of balances with no due process, and BetNow’s excuses don’t stand up to scrutiny. Players deserve to know that this book is no longer safe.

                                crinkledaces — I strongly recommend you file:
                                BetNow is openly stealing balances. The more of us who document it publicly and through regulators, the harder it will be for them to continue.
                                Comment
                                • crinkledaces
                                  SBR Wise Guy
                                  • 08-06-09
                                  • 639

                                  #121
                                  Originally posted by dr_seanathan
                                  Thanks for posting this, crinkledaces. Unfortunately, you’re not alone.

                                  BetNow also confiscated $6,186.50 of my legitimate winnings last week. Their explanation shifted multiple times — first they said my account was “under review for fraudulent activity,” then they claimed the issue was simply “betting after line moves.” They eventually admitted in writing that their final position is that “placing a bet at the odds they themselves offered on their own platform after an industry line move” = fraudulent activity.

                                  This is absurd, and it’s the exact same tactic they are using on you: voiding winning wagers, keeping balances, and then trying to justify it with vague accusations of “fraud” or “past posting.”

                                  What makes it worse is that several players now (you, myself, and others at BMR and SBR) have reported the same treatment in just the last few weeks. This is not an isolated case — it’s a systemic confiscation policy under the new BetNow/SBG ownership.

                                  Optional (and SBR team) — these aren’t grey-area bonus disputes. These are outright confiscations of balances with no due process, and BetNow’s excuses don’t stand up to scrutiny. Players deserve to know that this book is no longer safe.

                                  crinkledaces — I strongly recommend you file:
                                  BetNow is openly stealing balances. The more of us who document it publicly and through regulators, the harder it will be for them to continue.
                                  Yes someone over at BMR advised me to reach out to all of these avenues as well
                                  1. File a complaint with BMR:
                                    BMR Sportsbook Complaint Form
                                    It at least gets your case logged officially, and the more of us who file, the harder it is for them to ignore.
                                  2. File with their regulator (Anjouan Gaming):
                                    Anjouan Gaming Complaint Form
                                    Also CC them on any email correspondence — their address is complaints@anjouangaming.com.
                                  3. File with OSGA and email all evidence:
                                    OSGA Complaint Form or directly email osga@osga.com
                                    Attach screenshots of the confiscation and explain exactly what was taken.
                                  4. Write a detailed TrustPilot review:
                                    Share exactly what happened — that BetNow stole your balance under a vague “fraud” pretense. Negative reviews with specifics hurt their reputation and show others what’s really going on.
                                  5. Email the parent company, TSSI Human Resources SRL (Costa Rica):
                                    They are tied to BetNow’s gaming license. Email them directly at info@tssihr.cr and CC complaints@anjouangaming.com so the regulator sees it.
                                  Comment
                                  • Optional
                                    Administrator
                                    • 06-10-10
                                    • 62135

                                    #122
                                    Originally posted by dr_seanathan
                                    Optional, anything you can do to help here? At least 3 players have been robbed within the last 7 days and those are just the ones that we know about.

                                    The steps that I know of are:

                                    -File a complaint at BMR
                                    -File a complaint at OSGA
                                    -File a complaint at Anjouan Gaming
                                    -Contact legal at the license holder, TSSI Human Resources SRL

                                    What do you think Optional? What else can we do , not just to recover our stolen balances but also to prevent more people from being scammed--which we're clearly failing at right now...

                                    TIA
                                    SBR can no longer directly mediate for them Dr Sean. Or I would reach out to them and try to find out more about the situation.

                                    They "seemed" to be a genuine operation for ages. It's surprising just how fast they went this bad. Knowing why that happened would be useful in forming a plan.

                                    And if they are so broke they have had to resort to making up reasons to steal balances I doubt they are in a position to pay at all.

                                    Making sure it is known about across all of gambling forumville and social media, especially the non main offshore focused sites where their regulars might miss the news until its too late, is the nicest thing you can for others if you wish.

                                    Reddit, Bitcointalk, TheRX, Covers, Askgamblers, Peeps Place, EOG, Pregame, Arbusers are suggested sites.

                                    .
                                    Comment
                                    • Optional
                                      Administrator
                                      • 06-10-10
                                      • 62135

                                      #123
                                      Originally posted by crinkledaces
                                      How can I share the entire chat without having to post so many times
                                      Click this button to change the compose box to plain text and you should be able to post it in one go

                                      Click image for larger version

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                                      Comment
                                      • Optional
                                        Administrator
                                        • 06-10-10
                                        • 62135

                                        #124
                                        Originally posted by crinkledaces
                                        Optional is there anything you can do to help me here?
                                        Not directly as they are they not US licensed. And as they have been banned here at SBR for many many years I have never dealt with them directly to have any contacts in there of my own. :\
                                        .
                                        Comment
                                        • dr_seanathan
                                          SBR Rookie
                                          • 11-29-24
                                          • 31

                                          #125
                                          Thanks for your help Optional, we will certainly keep getting the word out there.
                                          Comment
                                          • Craig22
                                            SBR Sharp
                                            • 01-14-16
                                            • 372

                                            #126
                                            So if you lose betting steam, I'm guessing they will not be refunding any wagers, correct? They can just free roll players with impunity and see nothing wrong with it.
                                            Comment
                                            • Crusherrr
                                              SBR MVP
                                              • 06-27-16
                                              • 3656

                                              #127
                                              Had to know they went rogue after I started receiving 125% cash offers after being bonus banned for years.

                                              Im sure many ended up re-uping for the generous bonuses they have been offering in the last few weeks.
                                              Comment
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