Matchbook leaving the US

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  • jonmic
    SBR Wise Guy
    • 09-25-06
    • 685

    #1016
    Any former US Players still waiting to receive their payment from them? I requested mine towards the end of the withdrawal period but it hasn't arrived yet...anyone else having this issue? Payment was only a few hundred dollars.
    Comment
    • todd73nj
      SBR Wise Guy
      • 08-09-08
      • 824

      #1017
      Originally posted by the_situation

      Their rating needs to be higher if anything. I receive payouts at Matchbook faster than any other book (except maybe Pinny)
      It's not easy to just fully payout half your players at one time. I doubt any book would be able to do that. Look at Full Tilt and Pokerstars, it's 10 times worse there, they can't even payout ANYONE. I am from Canada and haven't received my payout since that whole fiasco began. I'm sure every US player will be paid by Matchbook eventually.
      Why would it be hard to pay your players? Its an exchange!

      How does an exchange make money? Commissions.

      If they are involved in the actual trading. That leads to a major problem. Because now its a book gambling on the sides. So I would expect my principle, and yours, and everyone elses to be available at all times.

      When the new company management bought out the old - if this money wasnt being kept in a separate accouint - and they knew they were going to close their US accounts - they should have had a plan in place AND the money necessary to pay all US players.

      It should be quite obvious to all - that the old MB management did not keep the account principles separate - or we would have been paid already - Because that money would not be part of the value of the company being sold because it covers debt.

      And it should also be obvious that the new management did not have enough capital to buy MB, and pay all the US players. Or this would be done already.

      And of course they will pay you if you are still playing there - you are generating the commissions that they are using to hopefully eventually pay me! They are clearly slow paying, and are using money they make to pay people the money they did not have to coming into this business.

      Maybe in the future this new management will do it right. Keep players funds separate. Stop seeding the markets. And use the commissions as their revenue. But for now - their business model is very poor!


      Originally posted by Hareeba!

      just let's have one single reference to a post where I've said anything incorrect on this subject

      otherwise just stfu
      Comment
      • todd73nj
        SBR Wise Guy
        • 08-09-08
        • 824

        #1018
        Originally posted by jonmic
        Any former US Players still waiting to receive their payment from them? I requested mine towards the end of the withdrawal period but it hasn't arrived yet...anyone else having this issue? Payment was only a few hundred dollars.

        I am still waiting. But I will wait a bit longer before filing a complaint - whats the point? We all see whats going on. Some are getting paid, but its slow pay. I will get paid eventually, Im confident.
        Comment
        • Hareeba!
          BARRELED IN @ SBR!
          • 07-01-06
          • 37330

          #1019
          Originally posted by todd73nj
          Why would it be hard to pay your players? Its an exchange!

          How does an exchange make money? Commissions.

          If they are involved in the actual trading. That leads to a major problem. Because now its a book gambling on the sides. So I would expect my principle, and yours, and everyone elses to be available at all times.

          When the new company management bought out the old - if this money wasnt being kept in a separate accouint - and they knew they were going to close their US accounts - they should have had a plan in place AND the money necessary to pay all US players.

          It should be quite obvious to all - that the old MB management did not keep the account principles separate - or we would have been paid already - Because that money would not be part of the value of the company being sold because it covers debt.

          And it should also be obvious that the new management did not have enough capital to buy MB, and pay all the US players. Or this would be done already.

          And of course they will pay you if you are still playing there - you are generating the commissions that they are using to hopefully eventually pay me! They are clearly slow paying, and are using money they make to pay people the money they did not have to coming into this business.

          Maybe in the future this new management will do it right. Keep players funds separate. Stop seeding the markets. And use the commissions as their revenue. But for now - their business model is very poor!




          still waiting
          Comment
          • the_situation
            SBR MVP
            • 10-22-10
            • 2735

            #1020
            Originally posted by todd73nj
            Why would it be hard to pay your players? Its an exchange!

            How does an exchange make money? Commissions.

            If they are involved in the actual trading. That leads to a major problem. Because now its a book gambling on the sides. So I would expect my principle, and yours, and everyone elses to be available at all times.

            When the new company management bought out the old - if this money wasnt being kept in a separate accouint - and they knew they were going to close their US accounts - they should have had a plan in place AND the money necessary to pay all US players.

            It should be quite obvious to all - that the old MB management did not keep the account principles separate - or we would have been paid already - Because that money would not be part of the value of the company being sold because it covers debt.

            And it should also be obvious that the new management did not have enough capital to buy MB, and pay all the US players. Or this would be done already.

            And of course they will pay you if you are still playing there - you are generating the commissions that they are using to hopefully eventually pay me! They are clearly slow paying, and are using money they make to pay people the money they did not have to coming into this business.

            Maybe in the future this new management will do it right. Keep players funds separate. Stop seeding the markets. And use the commissions as their revenue. But for now - their business model is very poor!



            who knows really where all the money is...I do feel for all you guys that aren't getting paid immediately but I'm merely stating its very hard to pay out millions at one time. No book has to do that and If they did I'm sure it would be no different. The same thing happened with Pokerstars and Full Tilt...I am not even a US player and Full Tilt has no funds to pay me or anyone else. From what I've heard, a lot of US players have been paid and I'm sure they are getting to everyone slowly. I hope you guys do get paid soon and Matchbook continues to grow because they are still a top flight book and one of a kind.
            Comment
            • Igetp2s
              SBR MVP
              • 05-21-07
              • 1046

              #1021
              Originally posted by todd73nj
              I am still waiting. But I will wait a bit longer before filing a complaint - whats the point? We all see whats going on. Some are getting paid, but its slow pay. I will get paid eventually, Im confident.
              The point is that it would hopefully affect their SBR rating, which is something that should be of value to them. Give them a little extra incentive to start paying their players and to quit stalling. Isn't that the point of ever filing an SBR complaint?
              Comment
              • the sink
                SBR High Roller
                • 03-04-10
                • 201

                #1022
                Strange that it takes so long to pay...
                Comment
                • BrigadierPudding
                  SBR Wise Guy
                  • 11-07-09
                  • 617

                  #1023
                  Originally posted by todd73nj
                  I am still waiting. But I will wait a bit longer before filing a complaint - whats the point? We all see whats going on. Some are getting paid, but its slow pay. I will get paid eventually, Im confident.
                  Matchbook doesn't have a cash flow problem, they have a processing problem. Just because they are walking away from the market does not mean there is suddenly an authorized US payment channel. Combine that with the volume of requests and you're going to have delays. You'll get paid.
                  Comment
                  • Thremp
                    SBR MVP
                    • 07-23-07
                    • 2067

                    #1024
                    Originally posted by BrigadierPudding
                    Matchbook doesn't have a cash flow problem, they have a processing problem. Just because they are walking away from the market does not mean there is suddenly an authorized US payment channel. Combine that with the volume of requests and you're going to have delays. You'll get paid.
                    Are you willing to start guaranteeing payouts?
                    Comment
                    • jjgold
                      SBR Aristocracy
                      • 07-20-05
                      • 388179

                      #1025
                      I would bet Matchbook does have a cash flow issue
                      I have no idea how they can make much money anymore

                      Look at volume
                      Comment
                      • dialup_king
                        SBR High Roller
                        • 09-08-08
                        • 156

                        #1026
                        Originally posted by Irish_Blood
                        djtrub and dialupking I would like to know how your attempts at contacting matchbook went.
                        I hope they went as well as it did for me.
                        It went well. They were helpful and polite.
                        Comment
                        • todd73nj
                          SBR Wise Guy
                          • 08-09-08
                          • 824

                          #1027
                          Originally posted by the_situation

                          who knows really where all the money is...I do feel for all you guys that aren't getting paid immediately but I'm merely stating its very hard to pay out millions at one time. No book has to do that and If they did I'm sure it would be no different. The same thing happened with Pokerstars and Full Tilt...I am not even a US player and Full Tilt has no funds to pay me or anyone else. From what I've heard, a lot of US players have been paid and I'm sure they are getting to everyone slowly. I hope you guys do get paid soon and Matchbook continues to grow because they are still a top flight book and one of a kind.
                          But Matchbook is not a BOOK! When you bet at 5dimes, BetJamaica, Greek, whatever you are betting against the house. They want you to lose. Or they lay off money to try to collect a Vig.

                          Mattchbook is an exchange - the players funds will never be theirs unless they are seeding a market and losing. When tradesports was around, they claimed to keep fund in separate accounts - and my payout experience when they closed was great.

                          Does Betfair keep funds in individual account? You may know this better than me, because I do not play there for obvious reasons.

                          Originally posted by Igetp2s

                          The point is that it would hopefully affect their SBR rating, which is something that should be of value to them. Give them a little extra incentive to start paying their players and to quit stalling. Isn't that the point of ever filing an SBR complaint?
                          I just want to give them some time. They said 21 days - and Im not sitting here saying I have to be paid on the 21st day. If this drags out to 45 days, SBR will get a complaint.

                          Originally posted by dialup_king

                          It went well. They were helpful and polite.
                          But offered vague non-committal info?
                          Can you post emails?
                          Comment
                          • todd73nj
                            SBR Wise Guy
                            • 08-09-08
                            • 824

                            #1028
                            Originally posted by BrigadierPudding

                            Matchbook doesn't have a cash flow problem, they have a processing problem. Just because they are walking away from the market does not mean there is suddenly an authorized US payment channel. Combine that with the volume of requests and you're going to have delays. You'll get paid.
                            MB has been late with a payment for me in the past. Only a handful of books I can say that about.
                            Comment
                            • SBR Lou
                              BARRELED IN @ SBR!
                              • 08-02-07
                              • 37863

                              #1029
                              Hi guys,

                              Here's a Matchbook update.
                              Comment
                              • Igetp2s
                                SBR MVP
                                • 05-21-07
                                • 1046

                                #1030
                                Originally posted by todd73nj
                                I just want to give them some time. They said 21 days - and Im not sitting here saying I have to be paid on the 21st day. If this drags out to 45 days, SBR will get a complaint.
                                I guess you requested your withdrawal later in March than most people here. For most people, it already is 45 days or very close to it.
                                Comment
                                • SpeedPro
                                  SBR Wise Guy
                                  • 09-06-10
                                  • 643

                                  #1031
                                  Didn't use them anyway! Looks like it will be there loss!
                                  Comment
                                  • Hareeba!
                                    BARRELED IN @ SBR!
                                    • 07-01-06
                                    • 37330

                                    #1032
                                    Originally posted by SpeedPro
                                    Didn't use them anyway! Looks like it will be there loss!

                                    why not ?
                                    do you have no respect for best odds available ?
                                    Comment
                                    • redapple
                                      Restricted User
                                      • 07-11-09
                                      • 27

                                      #1033
                                      I requested the payout on Day 1 of the announcement. And the first time frame that they gave me on Mar 11th is 'The processor has confirmed that the withdrawal will be processed on Monday March 14th and we expect the funds to hit your account within 7 to 10 business days'
                                      Today is May 2rd, I am still waiting for my wire. And there were some interesting developments along the way. I will keep you guys updated about my payout status.
                                      Comment
                                      • todd73nj
                                        SBR Wise Guy
                                        • 08-09-08
                                        • 824

                                        #1034
                                        Originally posted by Igetp2s

                                        I guess you requested your withdrawal later in March than most people here. For most people, it already is 45 days or very close to it.
                                        March 27th or 28th it was I believe. Because I had to wait for these ******** to figure out 4 times how to settle futures and deal with all the lack of communication.

                                        Originally posted by Hareeba!


                                        why not ?
                                        do you have no respect for best odds available ?
                                        LOL.. Best odds for about $50 worth of liquidity!


                                        MB is dead.
                                        Comment
                                        • djtrub
                                          SBR Rookie
                                          • 01-05-11
                                          • 38

                                          #1035
                                          If they don't pay me by Friday then I'm filing a complaint with sbr.
                                          Comment
                                          • Igetp2s
                                            SBR MVP
                                            • 05-21-07
                                            • 1046

                                            #1036
                                            I don't get why Todd and hareeba are fighting about every single minute detail regarding Matchbook's volume. Who cares? If you're happy at Matchbook, great. If not, go somewhere else. It's pretty simple. This arguing is silly and pointless.
                                            Comment
                                            • todd73nj
                                              SBR Wise Guy
                                              • 08-09-08
                                              • 824

                                              #1037
                                              Originally posted by Igetp2s
                                              I don't get why Todd and hareeba are fighting about every single minute detail regarding Matchbook's volume. Who cares? If you're happy at Matchbook, great. If not, go somewhere else. It's pretty simple. This arguing is silly and pointless.

                                              Just call it like I see it. I posted screen shots. What more can I say.
                                              Comment
                                              • todd73nj
                                                SBR Wise Guy
                                                • 08-09-08
                                                • 824

                                                #1038
                                                Originally posted by djtrub
                                                If they don't pay me by Friday then I'm filing a complaint with sbr.

                                                How long have you been waiting?

                                                Business days wise - exclude Sat and Sunday
                                                Comment
                                                • Hareeba!
                                                  BARRELED IN @ SBR!
                                                  • 07-01-06
                                                  • 37330

                                                  #1039
                                                  Originally posted by Igetp2s
                                                  I don't get why Todd and hareeba are fighting about every single minute detail regarding Matchbook's volume. Who cares? If you're happy at Matchbook, great. If not, go somewhere else. It's pretty simple. This arguing is silly and pointless.
                                                  I'm not interested in arguing about MB's volume or odds. I and most players know they are better than anywhere else and use them every day. Very simple.

                                                  The argument is all about me attempting to defend myself against false accusations of being a liar and misrepresented quotes which Todd and Thremp consistently fail to justify.
                                                  Comment
                                                  • jonmic
                                                    SBR Wise Guy
                                                    • 09-25-06
                                                    • 685

                                                    #1040
                                                    Originally posted by djtrub
                                                    If they don't pay me by Friday then I'm filing a complaint with sbr.
                                                    I also haven't gotten my funds yet, a small amount too....I am soon with you on filing a complaint
                                                    Comment
                                                    • Irish_Blood
                                                      SBR Rookie
                                                      • 08-18-09
                                                      • 38

                                                      #1041
                                                      Thought I would check in and post my current withdrawal status.
                                                      I sent an email (5/09/11) inquiring as to where we were in the process and I was informed that the withdrawal by CC was no longer viable and at this point they would issue me a check by courier.
                                                      I contacted them again this morning by phone and I was told that my check was being issued today and that they would email me a tracking number no later than tomorrow.

                                                      Just to recap: I originally requested my withdrawal 2/28/11, that's 60 business days ago this Friday.

                                                      I will post again when I receive my tracking number.
                                                      Comment
                                                      • todd73nj
                                                        SBR Wise Guy
                                                        • 08-09-08
                                                        • 824

                                                        #1042
                                                        Originally posted by Irish_Blood
                                                        Thought I would check in and post my current withdrawal status.
                                                        I sent an email (5/09/11) inquiring as to where we were in the process and I was informed that the withdrawal by CC was no longer viable and at this point they would issue me a check by courier.
                                                        I contacted them again this morning by phone and I was told that my check was being issued today and that they would email me a tracking number no later than tomorrow.

                                                        Just to recap: I originally requested my withdrawal 2/28/11, that's 60 business days ago this Friday.

                                                        I will post again when I receive my tracking number.
                                                        Hope you get it!

                                                        What a circus!
                                                        Comment
                                                        • Irish_Blood
                                                          SBR Rookie
                                                          • 08-18-09
                                                          • 38

                                                          #1043
                                                          I received an email today with a DHL tracking number.
                                                          According to DHL, my check just left Singapore, with no estimated delivery date.

                                                          I'll post again when it arrives.
                                                          Comment
                                                          • todd73nj
                                                            SBR Wise Guy
                                                            • 08-09-08
                                                            • 824

                                                            #1044
                                                            Just hope it isnt one of those processors that was set up by the Dpt of Homeland Security.. that would be the icing on the cake!
                                                            Comment
                                                            • Irish_Blood
                                                              SBR Rookie
                                                              • 08-18-09
                                                              • 38

                                                              #1045
                                                              Originally posted by todd73nj
                                                              Just hope it isnt one of those processors that was set up by the Dpt of Homeland Security.. that would be the icing on the cake!
                                                              No kidding, I just found out today when I tried to visit betmaker.

                                                              I think I am safe since matchbook had already left the US market.
                                                              It's possible they knew it was coming.
                                                              Comment
                                                              • Irish_Blood
                                                                SBR Rookie
                                                                • 08-18-09
                                                                • 38

                                                                #1046
                                                                I finally received my check this past Wednesday.
                                                                I hope it doesn't bounce.
                                                                Comment
                                                                • todd73nj
                                                                  SBR Wise Guy
                                                                  • 08-09-08
                                                                  • 824

                                                                  #1047
                                                                  Originally posted by Irish_Blood
                                                                  I finally received my check this past Wednesday.
                                                                  I hope it doesn't bounce.

                                                                  I emailed MB two days ago now about my futures. No response.

                                                                  I certainly hope I am getting a check and not this credit to my card again. My bank is not going to believe my bullshit story again in 3 months about a refund to a card that I dont have anymore lol
                                                                  Comment
                                                                  • Keith Richard
                                                                    SBR MVP
                                                                    • 07-06-06
                                                                    • 1576

                                                                    #1048
                                                                    I can log into my account this morning for the 1st time in maybe a few months? They usually won't even let U.S. customers access the site. Have they had a change of mind?
                                                                    Comment
                                                                    • Irish_Blood
                                                                      SBR Rookie
                                                                      • 08-18-09
                                                                      • 38

                                                                      #1049
                                                                      Originally posted by todd73nj
                                                                      I emailed MB two days ago now about my futures. No response. I certainly hope I am getting a check and not this credit to my card again. My bank is not going to believe my bullshit story again in 3 months about a refund to a card that I dont have anymore lol
                                                                      I think they have stopped the CC withdrawals. I was happy they switched mine to check, I was worried about coming up with a plausible story for the refund.

                                                                      Also, according to my banker, the funds are cleared.
                                                                      Comment
                                                                      • Johnnythunder
                                                                        SBR MVP
                                                                        • 11-25-10
                                                                        • 2161

                                                                        #1050
                                                                        Pretty odd i just logged in too. They changed the design of the site.
                                                                        Comment
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