Matchbook leaving the US

[todd73nj]

Still nothing here. This is getting kind of scary. It's been well over 30 business days. Has anyone received a wire in the month of April?

I got a wire a few days ago and it took 45 days in total, so you should be fine.

Did any of you guys get that latest email from MB - I think it was the one of the 31st of March?

It said something to the effect that there was no more time frame for the withdrawals?

[rick50time]

john buck come now hib hop hip

[JPMcGavin]

Iget2s,

I received a wire in mid-April after requesting in early March. You need to stay on top of them with daily emails if necessary. Continue to let them know how important it is that you have your money as soon as possible. If they have little or no correspondance with you, you become a very low priority for them. Also, be sure to ask for specific updates regarding the whereabouts of your funds. Don't accept their vague answers. I was extremely nervous and frustrated for a while too. You will get paid, but it you need to pester them.

[no1here]

They are all leaving eventually. Live chat or support will lie to you or just don't know. Feds cannot pick and choose, either we can or we cannot. Right now we are a long way from being legit.

[todd73nj]

Iget2s,

I received a wire in mid-April after requesting in early March. You need to stay on top of them with daily emails if necessary. Continue to let them know how important it is that you have your money as soon as possible. If they have little or no correspondance with you, you become a very low priority for them. Also, be sure to ask for specific updates regarding the whereabouts of your funds. Don't accept their vague answers. I was extremely nervous and frustrated for a while too. You will get paid, but it you need to pester them.

Problem with their emails - they tell you one thing - and next day change the parameters.

[djtrub]

Once again due your inability to comprehend written English you've got it wrong.

I did NOT say it was the payers' fault.

I asked a question.

I still don't have an answer, although it does seem pretty obvious.

The only place MB would have got the account number from would have been the player.

Okay it may not have been the player's preference as to his withdrawal method but that doesn't change the fact.

And the consequence in this case was severe inconvenience caused by the rather extraordinary policy of the card company to refuse the credit.

Such an obvious shill. Please ban this idiot!

I'm still waiting on my 50k wire from matchbook. I requested a cashout immediately after they withdrew from the U.S. Since then they have been very difficult to communicate with. They won't update you on the status of your payment unless you are constantly e-mailing them and then it's usually vague replies. They've been saying for 3 weeks now that I will be paid out in a few days. I don't care if they tell me I'll be paid in mid-May, but some good communication would go a long way!

[Hareeba!]

Such an obvious shill. Please ban this idiot!

I'm still waiting on my 50k wire from matchbook. I requested a cashout immediately after they withdrew from the U.S. Since then they have been very difficult to communicate with. They won't update you on the status of your payment unless you are constantly e-mailing them and then it's usually vague replies. They've been saying for 3 weeks now that I will be paid out in a few days. I don't care if they tell me I'll be paid in mid-May, but some good communication would go a long way!

sorry you haven't been paid yet but that's no excuse to call me an idiot

is there a single fact incorrect in what I've posted?

[saintjames]

is there any other betting exchanges for americans out there?

[Legions36]

Such an obvious shill. Please ban this idiot!

I'm still waiting on my 50k wire from matchbook. I requested a cashout immediately after they withdrew from the U.S. Since then they have been very difficult to communicate with. They won't update you on the status of your payment unless you are constantly e-mailing them and then it's usually vague replies. They've been saying for 3 weeks now that I will be paid out in a few days. I don't care if they tell me I'll be paid in mid-May, but some good communication would go a long way!

Sorry u have been waiting so long for your payment but they are paying everyone its just gonna take some time because there is so many people at 1 time. But your calling people idiots and calling Hareeba an idiot but he actually takes his time here to try and help people.

[Irish_Blood]

Just my two cents for anybody still waiting for their wire or "refund" via CC or DC.
I placed my withdrawal request immediately (2/28/11) following the email notification that matchbook was closing shop in the US.
I received no communication for 4 weeks and just when I could no longer be patient I received a phone call from matchbook.
The nice Irish girl was contacting me in regards to my bankroll. Apparently matchbook had lost my original withdrawal request.
Now I would be lying if I said I have not had a single worry over getting my bankroll back, but the simple fact that matchbook took the time to contact me and get the withdrawal process rolling again leaves little room in my mind that they ever intended to stiff me. Nobody would have ever called then emailed me if this were the case.

I have yet to receive my DC refund but I trust it will arrive.

As for all the back and forth between hareeba and djtrub, I think it's pretty simple to understand.
Matchbook forced players with certain balances to receive their money via CC or DC refund.....no other option. Not Cool.
A day prior to the announcement I could of cashed out via check for a fee of $10.00 USD.
Now I have to pony up my DC numbers and pay a fee of $35.00 USD. Not Cool.
If my bank decides to reject this transaction and charge me a percentage, well then that's absolutely....NOT COOL.
But completely fair on the banks part.
Frankly that situation wouldn't be taken lightly, I would request compensation for all cost.

Now if we were still valuable customers I would wager this treatment wouldn't be taking place.
However US customers are no longer valuable.
So it is true that matchbook is slapping us around a little.

But even with all that I have the utmost faith I will receive the majority of my money and for that I am thankful.

PS. I also lost my $35.00 in commission credits. Not Cool.

[todd73nj]

is there any other betting exchanges for americans out there?

Betmaker.com

Sorry u have been waiting so long for your payment but they are paying everyone its just gonna take some time because there is so many people at 1 time. But your calling people idiots and calling Hareeba an idiot but he actually takes his time here to try and help people.

Just my two cents for anybody still waiting for their wire or "refund" via CC or DC.
I placed my withdrawal request immediately (2/28/11) following the email notification that matchbook was closing shop in the US.
I received no communication for 4 weeks and just when I could no longer be patient I received a phone call from matchbook.
The nice Irish girl was contacting me in regards to my bankroll. Apparently matchbook had lost my original withdrawal request.
Now I would be lying if I said I have not had a single worry over getting my bankroll back, but the simple fact that matchbook took the time to contact me and get the withdrawal process rolling again leaves little room in my mind that they ever intended to stiff me. Nobody would have ever called then emailed me if this were the case.

I have yet to receive my DC refund but I trust it will arrive.

As for all the back and forth between hareeba and djtrub, I think it's pretty simple to understand.
Matchbook forced players with certain balances to receive their money via CC or DC refund.....no other option. Not Cool.
A day prior to the announcement I could of cashed out via check for a fee of $10.00 USD.
Now I have to pony up my DC numbers and pay a fee of $35.00 USD. Not Cool.
If my bank decides to reject this transaction and charge me a percentage, well then that's absolutely....NOT COOL.
But completely fair on the banks part.
Franky that situation wouldn't be taken lightly, I would request compensation for all cost.

Now if we were still valuable customers I would wager this treatment wouldn't be taking place.
However US customers are no longer valuable.
So it is true that matchbook is slapping us around a little.

But even with all that I have the utmost faith I will receive the majority of my money and for that I am thankful.

PS. I also lost my $35.00 is commission credits. Not Cool.

Hareeba offers no/incorrect information everytime he posts.

He says the majority of people have received their $$ they have not. He sides with Matchbook because they send the refund to the players card and the company would not process this refund. The bottom line is MB does not care about its old customers - because they dont need us anymore.

And Hareeba, is nothing but a shill.

[Hareeba!]

PS. I also lost my $35.00 is commission credits. Not Cool.

on what basis are you saying this?
they advised that commission credits would be paid out

[Irish_Blood]

I'm basing this on the simple fact of being informed that my commission credits would be forfeited due to the fact that they were related to a deposit of 3 months or older.

Honestly it shouldn't matter how long ago I deposited.
I conserved the credits yet I lose them anyhow.

Why are you so eager to argue those who provide honest information?
I have every email and will post it if I have to.
I know I will get paid, but everything I have stated is the absolute truth.

United States of America customers are low priority, yet a priority still.
They will pay us but please do not insult my intelligence by arguing that they are just and fair.
They once were but that was when our patronage mattered.

It no longer does.

[Irish_Blood]

Blah Blah Blah

I hate to take this route, but man to man if your word is trust worthy only when you have a personal financial interest in your customers current monetary activities and then to withdraw your integrity when you no longer have a financial interest in those same situations is deplorable.

THEY NEVER HAD INTEGRITY TO BEGIN WITH!


But once again I believe they are bound by the greater forces to pay us all.

I truly think that they do care, but it is flawed.
They will repay us but also cost us at the same time.

There will be no perfect solution.
Take your money and move on.

Matchbook will be the only loser here, and they will realize this.

[eberetta1]

Well, it's a new week. Another sportsbook ought to be closing shop in the U.S.

[M.W.]

They are all leaving eventually. Live chat or support will lie to you or just don't know. Feds cannot pick and choose....

What is that supposed to mean? The books aren't breaking any laws.

[Hareeba!]

I'm basing this on the simple fact of being informed that my commission credits would be forfeited due to the fact that they were related to a deposit of 3 months or older.

Honestly it shouldn't matter how long ago I deposited.
I conserved the credits yet I lose them anyhow.

Why are you so eager to argue those who provide honest information?
I have every email and will post it if I have to.
I know I will get paid, but everything I have stated is the absolute truth.

I'm not arguing with any honest information.
I simply asked about the commission credits because I though it was clearly stated to begin with that they would be paid out. I don't recall any talk of a 3 month limit on them.

They will pay us but please do not insult my intelligence by arguing that they are just and fair.

I haven't been.

I've been asking fair questions but those who are so quick to pour crap on me never bother to give a straight answer.

[Irish_Blood]

All my information came to me through emails from matchbook.
I could copy them here but I don't think that's necessary.

Now perhaps they advised commission credits would be paid out.
However that information was never sent to me. Just the email saying I wouldn't be getting it.

What burns me is that I believe this could of been handled more professionally.
But common sense tells me why they did it this way.
Why destroy liquidity and profits by announcing they might shut the doors (to US customers) IF the sale goes through?
No, they were going to remain as profitable as possible up until the last day of ownership,
because nobody is concerned about customer retention when your about to cut them all off anyways.
If the sale would not of gone through then it would of been business as usual and no harm done.
It makes sense, but the fact is the US customers took the hit because of that choice.

Now one last thing and I am done here.
I called matchbook and spoke with Elana this morning about my withdrawal.
She was extremely polite and helpful. She delivered specific details of where my withdrawal stands in the whole process.
She was not putting me off or feeding me vague garbage.

I will get paid, I have zero doubt.
I only posted here to perhaps ease the stress and worries of others in the same boat as me.
I will return and post again when I get paid. My guess is that will be no later than 5/13/11.

[Thremp]

I'm not arguing with any honest information. I simply asked about the commission credits because I though it was clearly stated to begin with that they would be paid out. I don't recall any talk of a 3 month limit on them. I haven't been. I've been asking fair questions but those who are so quick to pour crap on me never bother to give a straight answer.

Your memory is faulty.

[todd73nj]

on what basis are you saying this?
they advised that commission credits would be paid out

I'm basing this on the simple fact of being informed that my commission credits would be forfeited due to the fact that they were related to a deposit of 3 months or older.

Honestly it shouldn't matter how long ago I deposited.
I conserved the credits yet I lose them anyhow.

Why are you so eager to argue those who provide honest information?
I have every email and will post it if I have to.
I know I will get paid, but everything I have stated is the absolute truth.

United States of America customers are low priority, yet a priority still.
They will pay us but please do not insult my intelligence by arguing that they are just and fair.
They once were but that was when our patronage mattered.

It no longer does.

The policy was 3 months - And what do they care. They pleased some, but honestly.. what did it matter to them? Nothing to lose by not paying out back further, they have no more use for US players.

I hate to take this route, but man to man if your word is trust worthy only when you have a personal financial interest in your customers current monetary activities and then to withdraw your integrity when you no longer have a financial interest in those same situations is deplorable.

THEY NEVER HAD INTEGRITY TO BEGIN WITH!


But once again I believe they are bound by the greater forces to pay us all.

I truly think that they do care, but it is flawed.
They will repay us but also cost us at the same time.

There will be no perfect solution.
Take your money and move on.

Matchbook will be the only loser here, and they will realize this.

Very well said.
Check out their liquidity now, its just what the new owners are posting. They obviously dont have the money to pay out all their players right - or they would have - and they cant be taking in too much in commissions. Use a VPN to check out their site or get a non US player to take you screen shots.

[the sink]

Here is my report for the last 30days

http://img215.imageshack.us/f/matchbook5.jpg/

http://img62.imageshack.us/i/matchbook6.jpg/

It shows -$-66,647 in 21 days and it would show alot more if I had the money to bet like I want

I have not made any bets after the 18th beacuse I can't deposit, they only allow 50K deposit every 30days with moneybookers

So that is over $100K I have bet in 21days and u say matchbook is dead

Show me screens of betmaker

[KGambler]

I still have not received my wire. I sent them my bank info on March 4. This is taking way too long. Every time I contact them on live chat, they tell me that everyone in the accounting department went home already and that I should send an email.

[Socrates]

I have two future bets live right now.

[Irish_Blood]

DAMN! I said I was done. but the ignorance keeps pulling me back.

OK Sink, so you want to tout the virility of matchbook........fine your entitled to your opinion.
So you bet $66k in a month and I am taking your word on this because your links are no good.
A person with a minimal bankroll could acomplish this. I have done this with multiple books...its easy to do.
Congratulations on your accomplishment.

I do not begrudge the future of matchbook, I only recognize the fact that US customers were tossed aside.
As well as the undeniable effect of losing USA patronage.
The USA represents a huge market and to claim the loss of said market has no effect is....well it's ignorant, foolish, and just plain dumb.
Of course a company can survive without us, but they will lose income...large amounts of income sir.
Why do poker and sportsbook companies take the calculated risk of serving USA customers?
Simple. HUGE returns in profit.

KGambler, my friend, you seem to be in a similar situation as me.
I did request a withdrawal on 2/28/11 but they lost it.
My second attempt for a withdrawal (which was initiated by matchbook) was officially accepted on 3/7/11 and will be processed this very week and should hit my account in the following two weeks.

You will get paid, I understand your frustrations and worry.

Matchbook is currently inundated with the amount of former customers cashing out.
It is a formidable task to complete. It will not be fast but it will be done.

Sincerely the matchbook shill.............seriously folks I'm just a punter who understand what's going on.

[Irish_Blood]

Here is my report for the last 30days

http://img215.imageshack.us/f/matchbook5.jpg/

http://img62.imageshack.us/i/matchbook6.jpg/

It shows -$-66,647 in 21 days and it would show alot more if I had the money to bet like I want

I have not made any bets after the 18th beacuse I can't deposit, they only allow 50K deposit every 30days with moneybookers

So that is over $100K I have bet in 21days and u say matchbook is dead

Show me screens of betmaker

Well I guess I am sinking here but so be it.
You supposedly bet $66k in 30 days.
But you have made zero in bets since the 18th....because you can't deposit more than $50k in a 30 day period.
The only logical explanation of your betting activity coming to a stop on the 18th is that you hit rock bottom.

I do not think anyone here wants to take advice from the punter who bankrupts a $50k bankroll in less than 30 days.

Do the math and then recheck it and fully understand what you are saying before you splatter us with your foolishness.

ALSO I implore all US customers to check out betmaker.com
I do NOT claim it's a good replacement.
But I am looking into it. It seems to have a good foundation.

We deserve a good exchange and perhaps this will be the one.
With our (USA) patronage it could really take off.

[Hareeba!]

The only logical explanation of your betting activity coming to a stop on the 18th is that you hit rock bottom.

I do not think anyone here wants to take advice from the punter who bankrupts a $50k bankroll in less than 30 days.

Do the math and then recheck it and fully understand what you are saying before you splatter us with your foolishness..

I'd say it was foolish to make any such conclusions from those facts.

$50k may well represent only a fraction of the player's bankroll

And whilst he may well have lost that in just a few weeks at Matchbook it is very possible that he won more at other books over the same period.

In fact he appears very likely to me to be an arber and this would be a very typical scenario.

Why would a book, especially an exchange, which should welcome big punters, arbers and traders have a $50k per month cap on deposits? Makes no sense to me.

[Irish_Blood]

KGambler maybe you do not have the phone number to contact matchbook directly.
I do and would be happy to give it to you. Just PM me and I will give it to you.
It's an 877 number and I believe this to be toll free but I am not positive.

My experience has shown me that an email is not enough to get answers.
But you have to remember that those who are handling all of this are swamped.
If you need or want an immediate response, then email you query to withdrawals@matchbook.com and claims@matchbook.com
Then follow that up the next day by calling the number I can provide.
They will not disregard you.

And for any that think I am nothing but a patsy that can be consoled with a few words.
Sir and Madame I am not, you must be unbelievably good to pull the wool over my eyes.
Matchbook is sincere in it's efforts.

[Irish_Blood]

Hareeba, what are you trying to contribute to this thread?
What is your end goal?

Please provide something useful concerning US customers and their withdrawals from matchbook.

I realize your latest post is in regards to my slam of Mr. sink.
But honestly I only slam the "sink" because he detracts from the purpose of this thread.
His comments prove nothing. He is not pursuing arbitrage.
Especially given the fact that if he lost that amount at matchbook while practicing arbitrage then another sportsbook would be in the unfortunate position to pay out the $50k plus the winnings.
How long do you think this could go on until his limits were lowered at said sportsbook? Or worse.

The only place where a consistent winner is tolerated for the long term is an exchange.
There is a reason people hide their faces in Vegas sportsbooks, why they pay people to place bets for them.

[Irish_Blood]

I have a wonderful recipe for spare ribs, if anyone want's it just contact me....wait a minute, you say this isn't the the BBQ thread?
Damn I must of been confused by so many off topic posts.

[Hareeba!]

Hareeba, what are you trying to contribute to this thread?
What is your end goal?

I have no "end goal"
Like in any other thread I post I am either seeking to learn or to answer enquiries or even with a bit of luck educate some

Please provide something useful concerning US customers and their withdrawals from matchbook.

I would if I were able but I don't see why you should be in a position to make that a condition of someone partaking in any discussion on this thread.

I realize your latest post is in regards to my slam of Mr. sink.
But honestly I only slam the "sink" because he detracts from the purpose of this thread.
His comments prove nothing. He is not pursuing arbitrage.
Especially given the fact that if he lost that amount at matchbook while practicing arbitrage then another sportsbook would be in the unfortunate position to pay out the $50k plus the winnings.
How long do you think this could go on until his limits were lowered at said sportsbook? Or worse.

The only place where a consistent winner is tolerated for the long term is an exchange.
There is a reason people hide their faces in Vegas sportsbooks, why they pay people to place bets for them.

There you go making statements as though they are fact when you really can't be sure of that at all.
Those numbers could quite easily be attributed to arbing against Pinnacle alone.

[the sink]

Well I guess I am sinking here but so be it.
You supposedly bet $66k in 30 days.
But you have made zero in bets since the 18th....because you can't deposit more than $50k in a 30 day period.
The only logical explanation of your betting activity coming to a stop on the 18th is that you hit rock bottom.

I do not think anyone here wants to take advice from the punter who bankrupts a $50k bankroll in less than 30 days.

Do the math and then recheck it and fully understand what you are saying before you splatter us with your foolishness.

ALSO I implore all US customers to check out betmaker.com
I do NOT claim it's a good replacement.
But I am looking into it. It seems to have a good foundation.

We deserve a good exchange and perhaps this will be the one.
With our (USA) patronage it could really take off.

What advice am I giving...?
He said matchbook is dead and I show that it is not...
And I only do arbs so the 66 I lose at one bookie i win at another

[the sink]

Hareeba, what are you trying to contribute to this thread?
What is your end goal?

Please provide something useful concerning US customers and their withdrawals from matchbook.

I realize your latest post is in regards to my slam of Mr. sink.
But honestly I only slam the "sink" because he detracts from the purpose of this thread.
His comments prove nothing. He is not pursuing arbitrage.
Especially given the fact that if he lost that amount at matchbook while practicing arbitrage then another sportsbook would be in the unfortunate position to pay out the $50k plus the winnings.
How long do you think this could go on until his limits were lowered at said sportsbook? Or worse.

The only place where a consistent winner is tolerated for the long term is an exchange.
There is a reason people hide their faces in Vegas sportsbooks, why they pay people to place bets for them.

Strange then that I have been doing this for 2years with matchbook and other bookies and not been limited...
And like I said, I posted the screens beacuse todd satd matchbook is dead, but it is not...

[Hareeba!]

Strange then that I have been doing this for 2years with matchbook and other bookies and not been limited...
And like I said, I posted the screens beacuse todd satd matchbook is dead, but it is not...

Todd ("Betmaker is better than Matchbook in every way") has been proven over and over again to be so wrong on that point.

And now Irish Blood is looking pretty damn silly over his latest statements.

[Irish_Blood]

OK guys put your dicks away.
Sink you say you posted screens but they are not working.
I do not contest what you say anyhow. I just doubt it. Seriously doubt it.
If you are continually cashing out $50k from books and experiencing no fall out, then that is awesome.
You are most fortunate.
The advice you are giving?
Well friend you are advising matchbook is thriving based on your bets alone.

Hareeba I ask nothing of your partner. Not anymore. Why waste each others time?
Seriously? You would contribute something useful if you could?
I am in no position to make it a condition? Of course I can't make it a condition.
But thankfully common sense already makes it a condition.

You can lead a horse to water.........but

[Irish_Blood]

Yes, I am the fool.
What can I say?
Matchbook handled the the departure from the USA so very well.
Matchbook is as virile as ever.
In fact, more so now that the did away with those pesky (thousands of) American customers.

I am done with this nonsense.
Please feel free to carry on without me.