sportsbook.com withdrawal delay...

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  • rob999
    SBR Rookie
    • 04-11-07
    • 42

    #2696
    Does anybody on here bank with Bank of America? I received two checks, one on Monday and one on Tuesday. I deposited both on the days that I received them. The check I received on Monday had already cleared by Tuesday. Now I look on the website for Bank of America and both checks are not visible in my account. If anybody has a Bank of America account could they check to see if there account is not updated online? With this piece of shit company sportsbook I'm scared my checks bounced. Thanks
    Comment
    • gking3314
      SBR Hustler
      • 04-11-07
      • 58

      #2697
      Originally posted by rob999
      Does anybody on here bank with Bank of America? I received two checks, one on Monday and one on Tuesday. I deposited both on the days that I received them. The check I received on Monday had already cleared by Tuesday. Now I look on the website for Bank of America and both checks are not visible in my account. If anybody has a Bank of America account could they check to see if there account is not updated online? With this piece of shit company sportsbook I'm scared my checks bounced. Thanks
      I have BoA, but I am waiting on a wire. Did your available funds show up and then get removed? I doubt if you just put the checks in yesterday & monday that they would have registered as a bounced check. It usually takes a few more days than that to register.
      Comment
      • marc
        SBR MVP
        • 07-15-05
        • 1166

        #2698
        if the check bounced you would see your deposit, and then there would be a sperate line that says **********.

        Is the branch where you deposited the check in the same state where you opened your BOFA account. I had moved years ago, and I used to see that my check deposits would disappear for a day and then come back the next day. I was told it was due to the fact that I was making the deposit in a state different than where I opened my bofa account. They haven't been doing that me recently though.
        Comment
        • rob999
          SBR Rookie
          • 04-11-07
          • 42

          #2699
          The Monday check cleared by Tuesday morning. But now when I log into my account it doesn't even showup as ever deposited. Like I said probably a problem with the website but since it's a sportsbook.com check I was concerned.
          Comment
          • marc
            SBR MVP
            • 07-15-05
            • 1166

            #2700
            Guys,

            there is no need to worry. I just spoke to cs. they assured me that they would only use the most reliable processors. And they also restated that processing speeds are improving. SO we should have nothinng to worry about.

            Oh, and if you don't get your payout in the timeframe given. Don't worry. All you have to do is call up, and they'll give you a new time. If there is one thing they are good at, it is givng new timeframes.

            If this situation wasn't so serious, the responses we get from these cs guys would be quite funny.
            Comment
            • rob999
              SBR Rookie
              • 04-11-07
              • 42

              #2701
              Oh as long as we have customer support's word I feel better.
              Comment
              • Iwinyourmoney
                SBR Posting Legend
                • 04-18-07
                • 18368

                #2702
                Originally posted by rob999
                Oh as long as we have customer support's word I feel better.
                Oh yes, X2!!!! That helps me sleep better at night!
                Comment
                • baxter407
                  SBR Hustler
                  • 04-04-07
                  • 67

                  #2703
                  Originally posted by Spanks
                  It came with the first check.
                  Can you give the name of the processor and how to contact them?
                  Comment
                  • onlinescam
                    SBR Hustler
                    • 04-14-07
                    • 82

                    #2704
                    Originally posted by jennyjenn
                    was your money sent on the 19th or did you withdraw on the 19th?
                    My withdraw was on the 19th. They said it was sent out on the 21st. Then they said last week that it was done on the 4th of April.
                    Comment
                    • baxter407
                      SBR Hustler
                      • 04-04-07
                      • 67

                      #2705
                      Still waiting on a wire from 3/21. From what it looks like, no one has received wires from that day. Oh yea, they said that it was actually sent out 4/4, which makes no f_cking sense. How did the one guy actually contact the processor. He needs to make the info public to us so we can all call and b_tch.
                      Comment
                      • gking3314
                        SBR Hustler
                        • 04-11-07
                        • 58

                        #2706
                        Originally posted by onlinescam
                        My withdraw was on the 19th. They said it was sent out on the 21st. Then they said last week that it was done on the 4th of April.
                        Anyone that did what you did is in the same situation. None of us have anything from the 19th withdraw/21st processing. If we had waited 2 days, we wouldn't be posting here because we would have our money like the people whose were processed on the 23rd. None of that makes any sense to me. I was told by CS that they were processed on the 21st with them, then the 4th with the unknown processor. So, the 25th of April makes the 15th day from the 4th. That is the new date for the new excuses. I think I am more looking forward to the new reason we can't get our money than I am looking forward to actually getting it.
                        Comment
                        • onlinescam
                          SBR Hustler
                          • 04-14-07
                          • 82

                          #2707
                          Originally posted by gking3314
                          Anyone that did what you did is in the same situation. None of us have anything from the 19th withdraw/21st processing. If we had waited 2 days, we wouldn't be posting here because we would have our money like the people whose were processed on the 23rd. None of that makes any sense to me. I was told by CS that they were processed on the 21st with them, then the 4th with the unknown processor. So, the 25th of April makes the 15th day from the 4th. That is the new date for the new excuses. I think I am more looking forward to the new reason we can't get our money than I am looking forward to actually getting it.
                          :happyd_m:
                          Comment
                          • marc
                            SBR MVP
                            • 07-15-05
                            • 1166

                            #2708
                            All of you guys who are complaining that you never got your withdrawals from the 21st, should at least be happy that your funds were sent on the 4th. I requested a wire on the 28th, and that request is still in a queu waiting to be processed
                            Comment
                            • rob999
                              SBR Rookie
                              • 04-11-07
                              • 42

                              #2709
                              I seem to get my money faster than almost everyone and I contacted them through live chat and emails and cursed and went wild on them constantly so maybe it did help.
                              Comment
                              • gking3314
                                SBR Hustler
                                • 04-11-07
                                • 58

                                #2710
                                Originally posted by marc
                                All of you guys who are complaining that you never got your withdrawals from the 21st, should at least be happy that your funds were sent on the 4th. I requested a wire on the 28th, and that request is still in a queu waiting to be processed
                                In Queue or sent, what is the difference? We still don't have our $$. They can tell us they sent it, but how do we know they really did? They told us they did on the 21st, and it wasn't until a couple of days ago that they said they screwed up and that is was really the 4th. So what happens in another week? They say, don't worry, it was sent, but those that were sent on the 4th, really didn't get sent until the 17th because of a processor problem. They can say whatever they want, but until I see a pending wire, I will have to assume my wire is still in queue as well.
                                Comment
                                • UNPAID IN CHCAGO
                                  SBR High Roller
                                  • 04-14-07
                                  • 132

                                  #2711
                                  queue = Jail Holding Cell
                                  Comment
                                  • akalinsk
                                    SBR Rookie
                                    • 03-11-07
                                    • 43

                                    #2712
                                    Spanks - Phone number?

                                    Originally posted by Spanks
                                    It came with the first check.
                                    Spanks, can you please post the processor's phone number here so that we can inquire about our checks?

                                    Is that the German processor?
                                    Comment
                                    • akalinsk
                                      SBR Rookie
                                      • 03-11-07
                                      • 43

                                      #2713
                                      Originally posted by metsfan86
                                      Akalinsk here's the newest update (you seem to be in the same boat as me).

                                      Dear XXXX

                                      Thank you for contacting us.

                                      Your $XXXX withdrawal was sent for processing on 4-3, and was due to go out to you as a check via regular mail. It should be well on its way to you by now. We would expect it to arrive within three to four weeks of the date sent to the processor.

                                      We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter.

                                      Kind regards,

                                      Abigail Tucker --
                                      Metsfan, guess we'll just wait and see now. Today is officially 10 business days since the "check was mailed". So based on what they keep saying we ought to get it sometime between today and the 25th. Maybe add another day or two for the Easter/Good Friday holidays.

                                      Of course other people seem to be getting their checks well within the 10 bus. days after the "check was mailed" email, so who knows why we didn't get ours already...
                                      Comment
                                      • metsfan86
                                        SBR Rookie
                                        • 04-08-07
                                        • 40

                                        #2714
                                        Originally posted by akalinsk
                                        Metsfan, guess we'll just wait and see now. Today is officially 10 business days since the "check was mailed". So based on what they keep saying we ought to get it sometime between today and the 25th. Maybe add another day or two for the Easter/Good Friday holidays.

                                        Of course other people seem to be getting their checks well within the 10 bus. days after the "check was mailed" email, so who knows why we didn't get ours already...
                                        I think the people that have been getting them earlier - are the smaller amounts sent by DHL. Anyway, keep the faith - I am confident we will get it sometime this month.
                                        Comment
                                        • akalinsk
                                          SBR Rookie
                                          • 03-11-07
                                          • 43

                                          #2715
                                          You might be right - I got my DHL check within 5 days, but this would be for a much bigger amount.
                                          Comment
                                          • mws03676
                                            SBR Rookie
                                            • 04-18-07
                                            • 1

                                            #2716
                                            I finally received my dough from Sportsbook.com

                                            3 withdrawals back on 3/24/07 hit my bank account as a wire for 16k this morning. Praised br Allah. He has dropped an apple in my lap. However, considering the pain and suffering over the last few months trying to get my money, I will not deposit anything with them.
                                            Last edited by mws03676; 04-18-07, 02:13 PM. Reason: didn't put date received dough
                                            Comment
                                            • mitchellkent4
                                              SBR Rookie
                                              • 04-12-07
                                              • 6

                                              #2717
                                              Received this email today for a check requested on 4/1/07

                                              "Thank you for contacting us.

                                              Your recent withdrawals are as follows:

                                              I am pleased to inform you that your withdrawals for $750.00 and $950.00 were
                                              sent to you as a check through DHL on April 17.
                                              Please allow up to 5-7 business days for the funds to arrive.

                                              Your $425.00 withdrawal is still pending and will be sent out to you as quickly
                                              as possible. We will email you as soon as it has been sent.

                                              Thank you for your continued cooperation and patience."

                                              Dont know if that helps anyone?
                                              Comment
                                              • king of the deck
                                                SBR Hustler
                                                • 03-27-07
                                                • 90

                                                #2718
                                                Rog keep in mind that this is exactly what chat told me yesterday, and i recieved it this morning

                                                Originally posted by Rogthedodger
                                                David: I need to find out the status of my $2700 bank wire. I have been told several times over the last month that it has been sent, but I haven't rec'd it. I req it on 3/11/07.
                                                Ahmed Jones: please bear with me for a moment while I look into this...
                                                Ahmed Jones: Your bank wire withdrawal for $2,700.00 was processed by us in the last 10 days of March. This means that we sent those funds to our payment processor on that date. The payment processor was experiencing their own delays in sending the funds to your bank account, but they are now beginning to improve the speed that the wires are going out. Here is the updated bank wire timeframes we received from our processors:

                                                If your bank wire was processed by us on 28 March, you can expect it in your bank account by latest 4 May
                                                Comment
                                                • jcox
                                                  SBR Rookie
                                                  • 04-18-07
                                                  • 1

                                                  #2719
                                                  Feeling Screwed

                                                  I requested a wd on April 2nd of $2900, and still have not received it. After a big week last week, I made another request of $5000 on April 16th. If I am lucky, I may get my money by the end of summer. This really sucks because it almost feels like they are stealing. Only takes seconds for them to take your depsoit but weeks to give it back? Makes no sense.
                                                  Originally posted by azkid
                                                  Ok, so I've been singing the praises of sportsbook.com lately, but....I cashed out for $3600 last Friday and was wondering why my withdrawal had not yet been processed.

                                                  Today I get an email from sportsbook that says:

                                                  "Thanks for your recent withdrawal request.
                                                  We wanted to let you know that your withdrawal for $3,641.00 requested on 2/23/2007 has been processed. However, there’s a slight delay in getting the check out to you. Sorry about that.
                                                  You should receive your check within the next 10-12 business days, but don’t hesitate to contact us via email or use our live chat service to get an update on your payment's progress."

                                                  I talked to one of the live chat ppl and they said:
                                                  "Unfortunately there is a delay in processing withdrawals due to the fact we have changed to a new processor. This change was made to improve our customers security."

                                                  Lately sportsbook has been great about processing withdrawals quickly. But with all that's been going on in the industry, I'm worried that I'm about to get screwed. Does the payment processor thing sound like a legit excuse to people? I guess I can understand it. Maybe I am being paranoid?
                                                  Comment
                                                  • chigoldcoast27
                                                    SBR High Roller
                                                    • 04-03-07
                                                    • 129

                                                    #2720
                                                    Originally posted by jcox
                                                    I requested a wd on April 2nd of $2900, and still have not received it. After a big week last week, I made another request of $5000 on April 16th. If I am lucky, I may get my money by the end of summer. This really sucks because it almost feels like they are stealing. Only takes seconds for them to take your depsoit but weeks to give it back? Makes no sense.
                                                    if you haven't noticed that was posted in february... some of us have been waiting a long long time... now it's your turn to join us
                                                    Comment
                                                    • Iwinyourmoney
                                                      SBR Posting Legend
                                                      • 04-18-07
                                                      • 18368

                                                      #2721
                                                      Everyone is doing chargebacks, you guys should do so also. With all of the chargebacks that are happening, they will probably go under soon
                                                      Comment
                                                      • chigoldcoast27
                                                        SBR High Roller
                                                        • 04-03-07
                                                        • 129

                                                        #2722
                                                        Originally posted by Iwinyourmoney
                                                        Everyone is doing chargebacks, you guys should do so also. With all of the chargebacks that are happening, they will probably go under soon
                                                        Ya im giving it till may 4th, then im not even going to hesitate about doing a charge back. Also try and contact the gov. see what i can do about bringing this company to the ground if they f*ck me out of my money.
                                                        Comment
                                                        • Dolphins13
                                                          SBR Rookie
                                                          • 04-12-07
                                                          • 43

                                                          #2723
                                                          i cant believe any of this...has anyone really gotten there money...we have been waiting for the money they stole from us for god knows how long and yesterday i called two reps told me two different stories ...one said it was already sent....the other said that the march 20-24 batch of check was some sort of error in the processor in germany....he didnt even care that he was lieing...i call 25 times a day and i havent got one cent they stole from a college kid....sportsbook.com will never pay any of us
                                                          Comment
                                                          • Big Razorback
                                                            SBR High Roller
                                                            • 04-06-07
                                                            • 145

                                                            #2724
                                                            Originally posted by jcox
                                                            I requested a wd on April 2nd of $2900, and still have not received it. After a big week last week, I made another request of $5000 on April 16th. If I am lucky, I may get my money by the end of summer. This really sucks because it almost feels like they are stealing. Only takes seconds for them to take your depsoit but weeks to give it back? Makes no sense.



                                                            I hope your prepared to wait until freaking June for all your money!!

                                                            If these idiots keep doing chargebacks, which I have a feeling is WAYYYYYY less than stated on this page, then we might never see a dollar..

                                                            Chargebacks = DUMB ASS SHIT at this point in time..

                                                            People GOT MONEY, WAIT YOU IDIOTS!!!!!! DAMN.... Fcking retards are impatient...

                                                            Im with you ChiGoldCoast.. They got to May 4th before I start raising hell....
                                                            Comment
                                                            • Dolphins13
                                                              SBR Rookie
                                                              • 04-12-07
                                                              • 43

                                                              #2725
                                                              the thread should end here cause we wont see one cent...why would they pay us??? they are still taking peoples money cause they will be out by playoffs...as customer service rep told me "we are unclear how long we will remain in the industry" david ext. 2033....this is from a customer service rep who i talked to for 35 minutes and he said that...let that be known as a really bad sign....sportsbook.com a fraud...and thieves...they should be in jail
                                                              Comment
                                                              • Big Razorback
                                                                SBR High Roller
                                                                • 04-06-07
                                                                • 145

                                                                #2726
                                                                Originally posted by Dolphins13
                                                                i cant believe any of this...has anyone really gotten there money...we have been waiting for the money they stole from us for god knows how long and yesterday i called two reps told me two different stories ...one said it was already sent....the other said that the march 20-24 batch of check was some sort of error in the processor in germany....he didnt even care that he was lieing...i call 25 times a day and i havent got one cent they stole from a college kid....sportsbook.com will never pay any of us
                                                                I know of 2 people personally that got their money now..
                                                                One was originally cashed in Feb , but recashed early Mar and came in about last Mon for 1K in form of check.

                                                                The other was his friend and I dont know the details of that cashout except he got a check..

                                                                When you cashout, if after the 28th your going to be waiting a hell of a lot longer than you want to!!
                                                                Comment
                                                                • Dolphins13
                                                                  SBR Rookie
                                                                  • 04-12-07
                                                                  • 43

                                                                  #2727
                                                                  impatient huh waiting two months for my money and im impatient...im impatient cause a customer service rep at sportsbook told me they are unclear how long they will be in the industry this is because they will pick up there shit and close with all of are money...they have missed three deadlines with me...and everyone over there sounds like a freakin terrorist...which they are and thieves....ill stab them in the heart if i ever see one of them...impatient....they have all my money sportsbook.com is the biggest fraud this year. call them up and give them a piece of your mind thats the only thing you can do "we are unsure how long we will remain in the industry" david sportsbook.....WE ARE SCREWED
                                                                  Comment
                                                                  • Big Razorback
                                                                    SBR High Roller
                                                                    • 04-06-07
                                                                    • 145

                                                                    #2728
                                                                    Newbies

                                                                    The one thing I find terribly inappropriate is that there is no mention of the withdrawel delays anywhere on their site. If I was a newbie to SB or wanted to play poker on SB.com then I would have NO freaking clue that there was a problem with maybe never getting my money back..
                                                                    Comment
                                                                    • Big Razorback
                                                                      SBR High Roller
                                                                      • 04-06-07
                                                                      • 145

                                                                      #2729
                                                                      Originally posted by Dolphins13
                                                                      WTF....who are these people that claim they are getting money...they definetely work for sportsbook...who would come on here sign up a name just to say they have recieved money. I know im not the only one but this company has told me countless lies i have been waiting for a check for two FREAKIN months for 1750....and there is no sign not even a sign it is coming...we need to call and bitch and there staff and go over and stab them in the heart....i hate sportsbook.com they are the worst company in the world
                                                                      You are sure VERY worried about 1750 bucks... You should be in some of the other peoples shoes..The ones that have 13K(me), 40K(JennyJen) or over 100k out there... Man if your really in school, just get another loan..
                                                                      Comment
                                                                      • Big Razorback
                                                                        SBR High Roller
                                                                        • 04-06-07
                                                                        • 145

                                                                        #2730
                                                                        Originally posted by Iwinyourmoney
                                                                        Here's my fun story.
                                                                        I withdrew $1,100 on 3/23 and $750 on 3/25.

                                                                        Today I got an email saying one of my wires (1100) got denied, and now it's back in my sportsbook account. Enough is enough. I went and basically GAVE away the 1100 on the poker tables. I called my bank and did the charge backs, all totaling $1250. Im waiting for the $750 to get denied, so I can go give it away on the poker table.
                                                                        So you basicly stole $500 bucks from them.. Nice!!
                                                                        That will help us out a lot!!!!!

                                                                        The $750 will be kept by SB , you idiot and your account locked!!
                                                                        Comment
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