sportsbook.com withdrawal delay...

[Kazoo]

Ok 1st time poster, 8 years with SB. For the those of you who are whacked on SB WDz.I can say 21st and 27th wire nothing, then told 4th and 11th.Today Was the 11th one Received,still no 21st(4th now)yet.Been watching this forum for 2 weeks.All I can say is that I thought it was stressful too but when I received one it really felt like I was going to have a heart attack.Good Luck to all!!
SB has never screwed me(slow pay problems maybe,not like this tho) and they probably would never go out of business.Trust me they don't have money problems.I wish I didn't!!!



Another Note: I have used others but just like SB better,website format, odds,halftime parlays,shoes, knives,shirts,T-shirts,wine,poker chips,etc...... Keep the promos coming ! !

[Tsetse Fly]

and a farewell to this forum, good luck to all

It is supposedly, moron

and the thread is dying because the people that are getting paid are not posting anymore. I am only browsing it because I am still waiting on 1 check withdrawal so I wanted to see if people were receiving yet.

Here are my experiences:

1 - requested a wire (1k) 3/11, sent 3/13, received 4/5/07
2 - requested a wire (2k) 3/18, sent 3/20, received 4/4/07
3 - requested check (2k) 3/28, just found out it was sent dhl 4/12, not received yet
4 - friend of mine requested check (1500) 3/26, sent 4/11, received yesterday, 4/16

I am happy to report the receipt of my final payment, 2k, requested 3/28, said it was sent 4/12, ck date was 4/13, actually sent DHL 4/16, on my doormat when I got home tonight.

Good luck to all

[Broughton]

Congratulations

I am happy to report the receipt of my final payment, 2k, requested 3/28, said it was sent 4/12, ck date was 4/13, actually sent DHL 4/16, on my doormat when I got home tonight.

Good luck to all

I hope to be in your position soon. I think they are catching up- although I still don't get why they don't process in chronological order.

[SB Hata]

Good news, but not for me.

Friend of mine received a wire for $2500 requested on the 21st, processed on the 23rd. I think the money will eventually come, but this is reshitulous. Still "in queue" since the 22nd.


Me - **** -Sportsbook

[pico]

taking a pull

just want a poll, what should be the odd of sportsbook going offline by end of this year

a) +800
b) +200
c) even
d) -200
e) -800

[tdparmel]

just want a poll, what should be the odd of sportsbook going offline by end of this year

a) +800
b) +200
c) even
d) -200
e) -800

-800, I bet 800$ to win $100 on this one. They will not survive and if they do i will hit a 12 team parlay, do the same bet for a max 100 different times and force them myself.

[akalinsk]

Ok thanks - I am waiting on a check shipped on April 4th. I am hopeful because I haven't heard of someone who got shipped a check and did not recieive within the 10-15 business days stated.

Metsfan, I am still in the same boat as you - waiting for check "mailed" on April 4th.

[gridironguy]

I have no personal experience with sportsbook.com, but I hope all of you get your money back sooner than later!

[Bob Knight]

So it looks as though Ahmed Jones misinformed me yet again saying that I'd have my money by this Tuesday, which has come and gone with no money. So naturally, I decided to harrass the cs people again and for those of you that haven't been paid yet, here's the latest...

Hello, my name is Eric Wallace. How may I help you today?
You: I'm still waiting for my wire transfer that was supposed to be received at the latest 7 business days ago
Eric Wallace: Your bank wire withdrawal for $1,075.03 was processed by us in the last 10 days of March. This means that we sent those funds to our payment processor on that date. The payment processor was experiencing their own delays in sending the funds to your bank account, but they are now beginning to improve the speed that the wires are going out. Here is the updated bank wire timeframes we received from our processors:

If your bank wire was processed by us on 21/22 March, you can expect it in your bank account by latest 25 April
If your bank wire was processed by us on 23 March, you can expect it in your bank account by latest 1 May
If your bank wire was processed by us on 27 March, you can expect it in your bank account by latest 4 May


Bank wires processed after March 27th should be sent to your bank by the end of this week. Please allow 10-15 business days from the end of week to receive the funds if this is the case.

As you can see, the backlog of withdrawals is now shifting, and processing times are dropping. Every day we hear more reports from customers who have received their money. We ask you to remain patient just a little longer as we work through this backlog. This has been a difficult time for all concerned, but your money is safe. We do sincerely thank you for your continued support. These delays are most definitely a temporary concern, and we intend to return to a normal payout schedule shortly.


You: May 4th?????
You: I spoke to Tom Jacobs on April 11th and he told me 24 to 48 hours
Eric Wallace: Yes
You: I then spoke to Ahmed Jones on April 13th and he told me I'd have it by the 17th
You: now you're telling me May 4th???
You: why bother lieing in the first place and saying anything to make people think they'll be receiving the money in a timely fashion
Eric Wallace: Unfortunately, this is the timeframe we were able to offer at the moment
You: why not just say, we really don't know, we're doing a terrible job running this operation but you will get your money someday, hopefully sooner than later
You: a friend of mine that has an account there had his withdrawal processed a week after mine and he's already been paid, how is that possible?
Eric Wallace: We are really sorry for what you have been experiencing due to this unfortunate withdrawal delay.
Eric Wallace: The reason why we are unable to process and send withdrawals on a normal basis is that our new processing partners have not become accustomed to the rhythm of processing that would satisfy both yours and our needs.
Eric Wallace: Unfortunately, in addition, the recent changes in the industry has significantly restricted us and now it is considerably more difficult for us to deal with such a huge number of withdrawal requests possessing such restricted number of withdrawal methods.
Eric Wallace: We are working hard, day and night, in order to speed up the process so that your withdrawal would get to you as soon as it is possible.
Eric Wallace: Sincere apologies if you have been misinformed as to the processing time of your pending withdrawal. The truth is, everything, when it comes to the period of time during which your withdrawal is processed, depends upon our withdrawals department, which for the time being is so overloaded with work that it is extremely difficult to get an update on each and very withdrawal taking into consideration that there are hundreds of thousands requests submitted.
Eric Wallace: We sincerely apologize for this inconvenience and we hope that you will be able to understand our current difficulties and remain a little bit more patient
You: Is the company planning on offering some sort of bonus as a way of saying, "There's really no reason why you should ever use our book again, so here's some free money that will get you playing on our site again and hopefully help you forget about the stress we've caused." ??
Eric Wallace: Our VIP department will not be able to credit you with a bonus in compensation for delays in receiving your withdrawal at the moment. Once the funds have reached you, they will consider crediting your account with a bonus. Please contact us once the money reaches you so that we can put this request through. Thank you for your understanding.

[Dolphins13]

WTF....who are these people that claim they are getting money...they definetely work for sportsbook...who would come on here sign up a name just to say they have recieved money. I know im not the only one but this company has told me countless lies i have been waiting for a check for two FREAKIN months for 1750....and there is no sign not even a sign it is coming...we need to call and bitch and there staff and go over and stab them in the heart....i hate sportsbook.com they are the worst company in the world

[Dolphins13]

I tell you this much if i ever get my money...which none of ever will...ill let you guys know...i dont believe anyone is getting there money such bullshit...i bitch daily at these people and work daily to get my money...if i ever get it ill post. Sportsbook told me today that all check sent from march on got messed up on there proccessor in germany...the guy didnt even care that he gave me a bad lie...i told him that i had a email stating money was sent DHL on 2nd april...now that batch of checks got processed wrong and they would process it for me this week....this is such BULLSHIT somebody out there please help us how can they do this to U.S citizens stealing are hard earned cash

[ladodgers1980]

well guys, just to update you all, the check i received from sportsbook on 4/13 hasn't bounced yet. its been only 3 business days so i won't be confident until a week has passed.

[Iwinyourmoney]

Here's my fun story.
I withdrew $1,100 on 3/23 and $750 on 3/25.

Today I got an email saying one of my wires (1100) got denied, and now it's back in my sportsbook account. Enough is enough. I went and basically GAVE away the 1100 on the poker tables. I called my bank and did the charge backs, all totaling $1250. Im waiting for the $750 to get denied, so I can go give it away on the poker table.

[gking3314]

Day whatever. Still no wire. This sucks.

[chigoldcoast27]

sportsbook.com what the hell! Also still no wire

[metsfan86]

Metsfan, I am still in the same boat as you - waiting for check "mailed" on April 4th.

Akalinsk here's the newest update (you seem to be in the same boat as me).

Dear XXXX

Thank you for contacting us.

Your $XXXX withdrawal was sent for processing on 4-3, and was due to go out to you as a check via regular mail. It should be well on its way to you by now. We would expect it to arrive within three to four weeks of the date sent to the processor.

We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter.

Kind regards,

Abigail Tucker --

[marc]

just want a poll, what should be the odd of sportsbook going offline by end of this year

a) +800
b) +200
c) even
d) -200
e) -800

I don't know if they will be in business or not, but the processing delays appear to be more permanent than temporary. It looks like payouts of over 2k might always take 3-4 weeks to recieve

[jennyjenn]

no money

I am sick of counting days I have no idea what day I am on because they keep changing!!! STILL NO MONEY

[onlinescam]

I am sick of counting days I have no idea what day I am on because they keep changing!!! STILL NO MONEY

Mar 19th withdraw update. NOTHING yet. SPORTSBOOK.COM SUCKS. 30days now

[Kazoo]

Read my post. I got some of my dough back and am sure I wil get the rest.They are rich!!Beleive it or not

[Goldenboy]

NO WIRE!

March 19th....Requested

March 21...."Processed"

Business Day 20 of Round #3

NO communication from their end.

[jennyjenn]

Mar 19th withdraw update. NOTHING yet. SPORTSBOOK.COM SUCKS. 30days now

was your money sent on the 19th or did you withdraw on the 19th?

[Spanks]

Speaking directly to the check processor(not sportsbook.com) , my final two checks have been sent out regular mail and I should be receiving them any day now.I have already received a small one by DHL last week.I dont see people are going to be using them anymore after this crap.The future desnt look good for them as they as struggling to issue payouts still.

[gking3314]

How did you find out who the processor was?

[Broughton]

2nd check on the way

Requested 1.2K Apr 1 - mailed today per email from mvp.

I thought if under 2K it would be sent DHL - no consistency in what they do apparently.

Still waiting word on the March 26th withdrawal. They must have screwed it up since my other two from a week later are already coming.

I will post again when checks arrive (hopefully soon)

[MaryJane]

Was just told another month...

I talked to another dumb customer service rep. from Betonusa.com...and they told me everything has been pushed back even more...so my bank wire that was "sent" out on the 28th of March might now arrive by the middle of May...but they said it may take longer...so, my advice to anyone who is waiting for money from a piece of crap book like mine is to just move on...move on and forget it...I'm done with people and books from 3rd world countries...I tried to cancel my wire because now I just don't even want it...I could care less if I get it...and if I do get it, I'm going to buy a few ounces of some really good pot...smoke my profits that I have waited almost 2 months for...

[Spanks]

How did you find out who the processor was?

It came with the first check.

[MaryJane]

Another Lie...

Now I just taked to another dumb customer service rep. and he swore up and down I would see it next week...so there u have it folks...2 different stories in a matter of minutes from a company that has screwed my for over 50 days...hi Jen

[king of the deck]

even though yesterday SB told me that my 3/27 wire had been RESENT yesterday and i would not see it until 10-15 more business days.. I FINALLY got it today. over 2k.

goes to show you that these a-holes really have no idea what is going on.

[gking3314]

even though yesterday SB told me that my 3/27 wire had been RESENT yesterday and i would not see it until 10-15 more business days.. I FINALLY got it today. over 2k.

goes to show you that these a-holes really have no idea what is going on.

That's great you got paid today. That sucks for all the rest of us that have been waiting since ours was processed from 3/21. I still have yet to hear of anyone from 3/21 get paid. If anyone has been paid from 3/21, please post it so the rest of us might get a little reassurance.

[Kazoo]

True they have no idea,thats the way their processors want it .Thats easy enough to figure out why

[untorbust]

Still no 3/21 wire

Looks like all of the wires "processed" on 3/21 are in outer space. I've heard the same BS that it should be there by 4/25and no later than 5/2.

[Rogthedodger]

Still waiting on my $2700 bank wire req on 3/11/07.

[Rogthedodger]

David: I need to find out the status of my $2700 bank wire. I have been told several times over the last month that it has been sent, but I haven't rec'd it. I req it on 3/11/07.
Ahmed Jones: please bear with me for a moment while I look into this...
Ahmed Jones: Your bank wire withdrawal for $2,700.00 was processed by us in the last 10 days of March. This means that we sent those funds to our payment processor on that date. The payment processor was experiencing their own delays in sending the funds to your bank account, but they are now beginning to improve the speed that the wires are going out. Here is the updated bank wire timeframes we received from our processors:

If your bank wire was processed by us on 28 March, you can expect it in your bank account by latest 4 May

[gking3314]

Looks like all of the wires "processed" on 3/21 are in outer space. I've heard the same BS that it should be there by 4/25and no later than 5/2.

Yeah, they gave me the 100% absolute gaurantee that it would be in by the 25th or sooner, but no way it goes beyond the 25th. We need to start setting odds as to what the new excuse will be on the 25th.

1 to 1. Phones shut off at 11:59 the 24th.

2 to 1. Another processing error resulting in another 10-15 days.

10,000,000 to 1. We actually receive the wires.