Originally posted by Big Razorback
sportsbook.com withdrawal delay...
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marcSBR MVP
- 07-15-05
- 1166
#4201Comment -
Big RazorbackSBR High Roller
- 04-06-07
- 145
#4202Originally posted by marcSum knucklehead went all in pre-flop, on the first round of a free roll tournament i was in. He had a 5-8 off suit. Someon else called him with an 8-10 off suit. I had a pair of aces, so I called as well. Needless to say I lost as the guy with the 5-8 hit his straight on the turn.
Do you think sb.com will survive?
If not, how long left?Comment -
smallonSBR High Roller
- 04-28-07
- 232
#4203I'm on the IM with them right now. Been waiting 20 minutes already and so far nothing....Comment -
Big RazorbackSBR High Roller
- 04-06-07
- 145
#4204Are people really still depositing money with them?
With all of their problems since MARCH are people still depositing money with sb.com? Or are these newbies who dont know what they did until its too late?Comment -
marcSBR MVP
- 07-15-05
- 1166
#4205Smaller players who are withdrawing by check might not realize all of the problems they are having. But books like SB, Bodog, and Betus who put a lot of money into advertising are going to have a tough time ahead. It looks like the good processors want nothing to do with themComment -
smallonSBR High Roller
- 04-28-07
- 232
#4206Jim Anderson: The withdrawal delays we are experiencing are lasting longer than any of us had anticipated. This situation is a result of the US Legislation passed last year, after which the processors we used for deposits and withdrawals pulled out of the US market which left us no choice but to find an alternative way to get you your cash. The new partners we took on had to be able to send thousands of customer's withdrawals, and commit to the high standards of trust and expediency we expect. It was simply not possible to send every single pending withdrawal out in one batch. Our new partners have to limit the value and number of daily transactions occurring. Also, our new partners are located offshore, so our delivery times have had to increase. Your pending withdrawal is in a queue, awaiting processing. As soon as it reaches the top of that queue, it will be on its way to you via the method of your choice. Our customer care team is more than happy to help you at all times, but there is unfortunately nothing we can do to speed this withdrawal process up for individuals, nor are we able to accurately predict the date your withdrawal will arrive. The backlog of withdrawals is now shifting, and processing times are dropping. Every day we hear more reports from customers who have received their money. We ask you to remain patient just a little longer as we work through this backlog. This has been a difficult time for all concerned, but your money is safe. We wouldn't have it any other way.
You: one sec
You: Well you know this is totally unacceptable. I need to know when I'm going to get my money ALWAYS. You need to find out when the money's coming through, it's necessary and warranted. I don't want to hear about your problems - you should have had a back up. This is why you're on the verge of becoming an F rated book
You: Now - what I want to know
You: is if I want to do a transfer with the rest of my money
You: can I do a book to book transfer?
You: also - is a check any faster?Comment -
smallonSBR High Roller
- 04-28-07
- 232
#4207Jim Anderson: What method did you request?
You: also - is a check any faster?
You: Hello??????
You: Cmon man - give me the service I DESERVE
You: I originally requested a bank transfer
You: now what I'm saying - is if I want to transfer the remaining funds to another book, can I do this?
You: Also - for future reference, is a check any faster than a bank transfer. We're only talking about a few hundred dollars
Jim Anderson: Unfortunately we do not offer that service
You: Figures
Jim Anderson: We're very sorry to report that over the weekend (June 2-3) we lost our International Bank Wire withdrawal option and, unfortunately, your withdrawal was one of the requests remaining in the queue.
We are working on a new bank wire option but in the meantime the fastest, safest and most efficient option for you to receive your funds is as a check via express courier. Please confirm your address and I will forward your request for processing. I can only offer our most profuse apologies for the further delay in processing your withdrawal; it's as frustrating to us as it is to you.Comment -
smallonSBR High Roller
- 04-28-07
- 232
#4208Jim Anderson: We can only send withdrawals to the USA for legal reasons, we only accept customers from the USA, If you have moved you can not use our services.
You: then send my check to the US
You: friggin ridiculous
You: you name is MUD
Jim Anderson: Yes, we will send it to the address we have on file for you
You: when
You: WHEN is the big question and I don't want some BS answerComment -
IneedMymoneySBR Rookie
- 05-13-07
- 47
#4209check delay
CS tells me that my check was still sent on the 15th of May. Today has been 15 business days and still no check. They won't start a trace for me yet. I have to wait 10 more business days because their was a delay in sending it out...I'm not going to get any of my 8 G.Comment -
smallonSBR High Roller
- 04-28-07
- 232
#4210Originally posted by IneedMymoneyCS tells me that my check was still sent on the 15th of May. Today has been 15 business days and still no check. They won't start a trace for me yet. I have to wait 10 more business days because their was a delay in sending it out...I'm not going to get any of my 8 G.Comment -
PFL57SBR Hustler
- 04-10-07
- 66
#4211Originally posted by IneedMymoneyCS tells me that my check was still sent on the 15th of May. Today has been 15 business days and still no check. They won't start a trace for me yet. I have to wait 10 more business days because their was a delay in sending it out...I'm not going to get any of my 8 G.Comment -
marcSBR MVP
- 07-15-05
- 1166
#4212PFL57,
I'd try calling DHL and/or the processor. My guess is that you'll get it by Thursday at the latest. IF not, then i'd begin to worry.Comment -
PFL57SBR Hustler
- 04-10-07
- 66
#4213Originally posted by marcPFL57,
I'd try calling DHL and/or the processor. My guess is that you'll get it by Thursday at the latest. IF not, then i'd begin to worry.Comment -
jpot34SBR MVP
- 04-24-07
- 1391
#4214Originally posted by PFL57I haven't posted since I recieved my bank wire 2 weeks back after waiting since March 21st. Was your check less than $2500 that you withdrew? I turned a $150 free play into $1900 and withdrew it by check on May 21st. I recieved an e-mail last Wednesday, May 29th stating I would recieve it in 7 business days. Today is only day 5, but I wanted to see if anyone out there has requested less than 2500 and had success recieving checks. I just want to get an update on whether I should expect to see it anytime soon. Marc, do you have any information on this?
I've received 2 checks for 2500 over the last 2 weeks. Both within 10 days of withdrawal. DHL of course.Comment -
AdamoSBR Sharp
- 01-08-06
- 322
#4215Originally posted by marcPFL57,
I'd try calling DHL and/or the processor. My guess is that you'll get it by Thursday at the latest. IF not, then i'd begin to worry.Comment -
AdamoSBR Sharp
- 01-08-06
- 322
#4216Has anyone outside of the US gotten pay from this **** **** shit shit hole??? Lies lies lies out of their arseComment -
paruyrSBR Rookie
- 04-06-07
- 7
#4217Originally posted by marcI would have a couple of questions
1) whats prevents you from just keeping the money. It would be one thing if an already established site were to do that, but I don't see mnay people trusting a newcomer.
2) Lets say we wanted to withdraw money, or even depsoit money, how would we do that.
3) Why do you think you will have an easier time collecting from these bookies than we are
2) It is planned to accept only high rollers therefore the optimal deposit/withdrawal method would be bank wire. Can do western union, moneygram or any other transfer system but will not compensate the expenses.
3) Because I am not US resident and already have accounts with all those bookies with large amounts of money, basically I will not have to wait till withdrawal reaches me to send the funds that my client won.
4) Besides if you decide to make bets using my service you will have access to the highest odds available in the whole market, no commission will be applied to punters except betting exchange commission.Comment -
PFL57SBR Hustler
- 04-10-07
- 66
#4218Originally posted by jpot34I've received 2 checks for 2500 over the last 2 weeks. Both within 10 days of withdrawal. DHL of course.Comment -
IneedMymoneySBR Rookie
- 05-13-07
- 47
#4219Large Checks
Marc/Cards,
Do you guys have traces put on your large checks? CS wont let me put one on mine yet. Its been 16 business days, but i have to wait another 10 they say. Same story for you guys??Comment -
marcSBR MVP
- 07-15-05
- 1166
#4220Originally posted by IneedMymoneyMarc/Cards,
Do you guys have traces put on your large checks? CS wont let me put one on mine yet. Its been 16 business days, but i have to wait another 10 they say. Same story for you guys??
I don't understand why it is taking so long for them to figure out that the checks were never sent. Wouldn't suprise me though if thye make us wait for thieir former processor to return the fundsComment -
cards825SBR Hustler
- 05-01-07
- 65
#4221Originally posted by IneedMymoneyMarc/Cards,
Do you guys have traces put on your large checks? CS wont let me put one on mine yet. Its been 16 business days, but i have to wait another 10 they say. Same story for you guys??Comment -
Big BlueSBR Rookie
- 05-21-07
- 2
#4222When you go to withdraw from spostsbook it asks you Express Courier Yes or No. What is the difference if you say yes or no?Comment -
marcSBR MVP
- 07-15-05
- 1166
#4223Originally posted by Big BlueWhen you go to withdraw from spostsbook it asks you Express Courier Yes or No. What is the difference if you say yes or no?Comment -
michael777SBR MVP
- 09-20-05
- 1936
#4224yes is dhl,no is regular mailComment -
normsjoSBR Rookie
- 06-06-07
- 5
#4225Has anyone received a DHL from a request of 5/21 or recent? I have three pending withdrawals from 5/21, 5/25, and 5/27 and all are under $2,500 and none of them has even been processed. Have others received $$$ recently??? Thanks, guys!!!Comment -
marcSBR MVP
- 07-15-05
- 1166
#4226Originally posted by normsjoHas anyone received a DHL from a request of 5/21 or recent? I have three pending withdrawals from 5/21, 5/25, and 5/27 and all are under $2,500 and none of them has even been processed. Have others received $$$ recently??? Thanks, guys!!!Comment -
normsjoSBR Rookie
- 06-06-07
- 5
#4227Marc - I think you're right. It sounds like the over $2,500 processor is gone which is going to backlog the under $2,500. Please let me know if you hear anything.
By the way, I really appreciate all of insight you (and many others) have provided. It gave me piece of mind about other withdrawals that I received over the last couple of months. I just hope there's not a bigger problem happening now.Comment -
cards825SBR Hustler
- 05-01-07
- 65
#4228Originally posted by normsjoHas anyone received a DHL from a request of 5/21 or recent? I have three pending withdrawals from 5/21, 5/25, and 5/27 and all are under $2,500 and none of them has even been processed. Have others received $$$ recently??? Thanks, guys!!!Comment -
PFL57SBR Hustler
- 04-10-07
- 66
#4229Originally posted by normsjoMarc - I think you're right. It sounds like the over $2,500 processor is gone which is going to backlog the under $2,500. Please let me know if you hear anything.
By the way, I really appreciate all of insight you (and many others) have provided. It gave me piece of mind about other withdrawals that I received over the last couple of months. I just hope there's not a bigger problem happening now.Comment -
marcSBR MVP
- 07-15-05
- 1166
#4230just as a reminder, it's importnat to make sure that you request different amounts each time. That's the best way to keep track of which payouts you have recieved and which ones you are still waiting onComment -
normsjoSBR Rookie
- 06-06-07
- 5
#4231Cards - You've received a check for the request from 5/21 but not 5/17? Sounds like they are "picking and choosing"... I haven't even received an E-Mail on my 5/21, 5/25, or 5/27 requests yet. Maybe there's hope that I will get one in the next couple of days... thanks!Comment -
marcSBR MVP
- 07-15-05
- 1166
#4232Originally posted by normsjoCards - You've received a check for the request from 5/21 but not 5/17? Sounds like they are "picking and choosing"... I haven't even received an E-Mail on my 5/21, 5/25, or 5/27 requests yet. Maybe there's hope that I will get one in the next couple of days... thanks!Comment -
anth272SBR Rookie
- 06-06-07
- 39
#4233I withdrew 420 on the 25th of May from SB and am getting the run around as well. Last withdawal, they never sent me an email stating its sent as they claim they do. It just appeared at my door via DHL after 25 days.
Who knows. I am not counting on having the money for a few more weeks. I have given up on there Customer Service Drones and there automated responses.Comment -
cards825SBR Hustler
- 05-01-07
- 65
#4234Originally posted by normsjoCards - You've received a check for the request from 5/21 but not 5/17? Sounds like they are "picking and choosing"... I haven't even received an E-Mail on my 5/21, 5/25, or 5/27 requests yet. Maybe there's hope that I will get one in the next couple of days... thanks!Comment -
PFL57SBR Hustler
- 04-10-07
- 66
#4235Originally posted by cards825I just received 1 today for 2399. I have 6 more pending starting on the 17th of May. They paid me for the withdrawal from May 21. I still have not heard anything from the other checksComment
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