Now the question is, is vanman saying he hadn't had a trouble-free day for a longtime and now he finally has, or is he saying he still hasnt.
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Good point Mud.....The SBR masses await Vanman's clarification.....
For me, yesterday was completely problem free, smooth as silk, etc., etc.....Comment -
They must have made upgrades to software, now when I confirm a horse wager, my balance is immediately updated, usually I would need to refresh. I also have not been having problems for a bit now.Comment -
Sorry for the confusion,everyday there is always a problem.Comment -
Bummer. Hopefully the improvements a lot of us are seeing will (a) not be short-lived and (b) make their way over to you.Comment -
Are you on IE or Mozilla ?Comment -
Well, both. When the problems were at their worst, I tried both.
But yesterday when things were going well, it was on Mozilla.
There was no reason to try the other.Comment -
Pinny won't load up for me at the moment.Comment -
Things are pretty good here.Comment -
interesting.. must be on my end then. I'm getting a "cannot display the webpage" errorComment -
Not a problem on your end. This is happening without rhyme or reason to many people. Pinny is blocking IP's I suppose in an attempt to try and stop some kind of attacks. You never know if its gonna get you. If you can change IP's then its a minor inconveniance--if u can't then its a major hassle.
If they have some software doing this--we can assume by now it is way too sensitive in separating friend from foe.Comment -
****in pile of shit website.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Comment -
now not working for me
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It has officially crapped out here too. Can't get in on Mozilla nor IE.
When I try to get in, I see addresses it is trying to connect to flashing in the bottom left. I keep seeing,
www188.pinnaclesports.com
I remember seeing that a lot at other times it wasn't working too. When it has been working, it seems to be other numbers rather than the 188.
No idea what it means but thought I'd mention it.Comment -
Same thing for me and several friends.Originally posted by MudcatComment -
At least this time when it crapped out on me it's a Tuesday afternoon with nothing really going on for me!Comment -
Well, I was able to get on about an hour or so. Now it's gone again.
These guys need to get their shit together. They have been having problems now since Euro 2008 started, that was the first time their site went down and it has been problematic ever since. I did a tracer route, times out at the 14th hop for me.Comment -
Ok, I'd like to list a complaint! Last night, I placed a 13pt Super Teaser at Pinnacle. Everything went ok, the confirmation screen was perfect, but after I confirmed, I went to my pending bets, just so I could write down what they were. And they were ALL LISTED WITH THE ORIGINAL SPREAD! SO IT'S LIKE I DID A 4 TEAM PARLAY GETTING A CRAP PRICE OF -140! THAT'S BULL! NO 13 POINTS! This has never happened before either when I do my teasers.
I let it go for a night, and decided to log on today to see if it maybe updated, and gave me the 13pts on my 4 teams like I deserve. BUT I HAVEN'T EVEN BEEN ABLE TO LOG ON, THE PAGE WON'T EVEN LOAD. I WAS SO HAPPY WITH PINNACLE UP TO THIS POINT.Comment -
That's interesting Masu about your teaser. I wonder if that's what CS meant when they were saying the teasers weren't displaying correctly, and hence took they off for a while. This was about a week ago. But I wouldn't worry too much about that, just let them know about it and they will put the right spreads in. I dealt with them before regarding a wrongly graded wager, and they corrected it in about 10 minutes.Comment -
And now things are back working here.
Maybe I shouldn't even bother reporting until things have been stable one way or the other for some significant length of time.
But anyway, there it is. Working at this second.Comment -
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Ok again for me, but it will be interesting to see what happens around 7:00 or so when various leagues start their night.....I'm on about a 36 hour streak without any delay/interruption whatsoever, so I'm hoping they've addressed whatever problems they had.....Comment -
Originally posted by icemantbiYep, your right mudcat, it's back. But I notice the adress is www.188pinaclesports.com
Really? I have only noticed the 188 when it has been crapping out.
When it has been working I see various lower numbers. 16 right now.
I logged out and back in and it's 19.Comment -
i'm at 103
it's worked all day though the pinnacle logo isn't displaying and the menu isn't displaying properly.
i've started studying chinese since they apparently aren't going to fix the betting menuComment -
Back on here as well.
11 for me when logged in.Comment -
Originally posted by durito
But not a bad idea.Comment -
Heres what pinnacle sent me .I have never used robotic tools to access there site although I do place a lot of bets and am on the sit a lot
Dear Client,
In order to resolve the site's recent speed issues, Pinnacle Sports made a change to the IP address. When a site's IP address is change, the information must be updated by DNS servers worldwide. It is possible that the DNS changes we made have not propagated to your DNS servers.
Our IT Department provides the following information to assist our clients. Please note that we can take no responsibility for any adverse consequences, if you use this information. If you have doubts, please contact your local computer specialist.
In Windows... Start -> Run
In the dialogue box, type the text cmd. This starts a command prompt window.
Many systems also have a "Command Prompt" Start Menu item, which is the same thing.
In the resulting command prompt window, enter the command "nslookup www.pinnaclesports.com".
The last line of text the nslookup program outputs should read "Address: 216.152.164.80". If it shows anything else (particularly 209.200.129.80) the DNS changes have not yet propagated to your DNS servers.
It can take from several hours to several days for all DNS servers to be updated worldwide. You may want to contact your ISP for additional information.
If the problem stil persits, please provide us with your IP address
Dear Client,
Our IT Department advises that the IP address you provided has been accessing the site excessively or is using robotic tools. When we notice this type of activity, the IP address is blocked from our site.
We understand our clients want to update lines, but expect this to be done in a reasonable manner. Rather than use the refresh button, clients may use the Dynamic Lines Display option which is available on most of our pages.
Accounts who use robotic tools to access our site are also blocked. Instead, these account holders should review the XML option on our menu.
The reason we take this action is to avoid possible performance problems at Pinnacle Sports, which may effect all our clients.
We have unblocked your IP address.
Please remember that continued similar activity will cause your IP to again be blocked.
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wow, i'd actually give them $10 to keep if they would fix it within 10 minutes. but still no change. I emailed them and they said they forwarded it to the proper department.Originally posted by icemantbi
so i'm just waiting now, hope this doesn't take more than 24hrs... glad the first game on my teaser is on the 21st though.Comment -
Originally posted by durito
Some books give cash bonuses. Some give freeplays.
Pinnacle's bonus is they expand your cultural horizons.Comment -
now they took the teasers down again, this suuuucks.Comment -
Yep, teasers are down again. Dollars to Doughnuts you weren't the only one with that problem Masu. That's what CS told me when they said teasers weren't displaying correctly and they had to take them down.
They need to fire their IT department, obviously those guys don't know what they are doing.Comment -
I like the part where the IT people give the CS people the cut and paste item abt the "robotic tool"!!
Couple of things come to mind.
1)Please direct me to where I can buy such a tool.
and/or
2) There is a "tool" in all of this and he is in your IT deptComment -
Pinny is down again. Went to check out the NBA lines and got a big "Service Unavailable" page. Now it won't load at all.
Might not be a bad idea for Pinny to consider allowing you to bet through phone for these kind of site downtimes.Comment -
Back up, but snails paceComment -
missed ALL the 7pm NBA games! VERY ANGRY! still can't get in my football teaser either. AND my teaser i previously mentioned above was STILL NOT corrected...
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