Daily Pinnacle performance thread
Seems like every day someone has a problem. Today it is me. I am experience extreme clunkiness/inconsistency.
How's it going out there for you guys?
How's it going out there for you guys?
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Today it's particularly bad.
I can barely pull up the odds without it hanging or logging me out.
PedroComment -
Speed is great today.
Betting menus still in chinese
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I take that back.
I've been logged out and can't get back in.Comment -
I'm in now, but it took me over a half hour to be able to log in and stay in.Comment -
Intermittent issues for past 3 hoursComment -
Site seems to come and go as far as load time, sometimes it won't load at all but once I open up another tab it usually will kick back in.Comment -
Intermittent issues for the last 12 months,mainly being logged out.Comment -
Have not even been able to load the site for 4 days.
"The connection to the server was reset while the page was loading."Comment -
Things have been better here for the last hour or so. Still nowhere near 100% but better. Workable.Comment -
Been decent for me all day.Comment -
Ok for me today, for the most part.....A couple of times on the dynamic lines display the page has not reloaded and I've had the "connection with the server is lost" display, but I've been able to log on immediately thereafter.....Comment -
Was bad when it mattered most.
Mad as hell and not gonna take it anymore. Well I will, but just for another few months or so.
Does anyone from pinnacle monitor this forum and is it mostly apathetic toward the comments.Comment -
They didn't even respond to me when I asked about it.Originally posted by Rain ManComment -
Bill said he talked to them and that they had fixed the issues -- this was on Thursday.
Obviously it didn't work.Comment -
Originally posted by Rain Man
I have never seen/heard any evidence that they do.
There are some books who openly do (at least at times) - like Phoenix and Intertops and WSEX; there are books where I find out indirectly that they know about forum stuff - like Sportbet and Atlas; there are books with shills who at least acknowledge forum issues even if it is only to try to apply spin to them - like WagerWeb and CreditWagering.
But Pinnacle has always been completely aloof and inscrutable - and usually great. But not great lately.Comment -
I notice very bad performance of their website since weeks. I thought sooner or later they would solve these problems, but nothing happens.
Now as it cost me some money for the first time (because I couldn't balance an arb some minutes before the start of a soccer game) I also wrote them a complaint but they only answered to forward it to the 'appropriate person'.Comment -
they were certainly up long enough this week to take a small fortune off me
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Sucking again today.
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knock on wood but it's been pretty strong for me todayComment -
Bout the same as yesterday for me, not perfect but certainly pretty good.Comment -
I didn't have any problems this morning with them. However, you guys are right, just before noon yesterday the site was slow. I'm pretty sure their server is getting backlogged with the amount of people on their site at the same time. It's particularly bad half an hour before college football starts at 12. It's also a bit slow now, I'm assuming because the server is backlogged with people on for NFL.Comment -
Not bad this morning until the last 15 minute before the 1:00 games, at which point it became completely and utterly hopeless.....Comment -
It has been absolutely terrible for me today. Got kicked off while submitting a bet. Now I try to log back in, and sometimes it displays the front page, but dies when you submit your user and pass.Comment -
I have sent them an email and they asked me to run a trace. (tracert command).
It turns out my request is being blocked by Prolexic (prolexic.com), which service I assume they are using against DOS attacks.
Now I am not sure if it's Prolexic's fault that they suck at differentiating between good and bad traffic but if it is I would hope Pinnacle kicks them in the ass or they start looking for a new DOS attack countermeasure.
Keep in mind that at this point it's still only a guess that Prolexic is not doing their job.
PedroComment -
Originally posted by MagicBeerBelly
Email them , it sounds like they have blocked your IP, they do it to me all the time, try to use the dynamic lines they refresh constantly and no need to refresh.Comment -
I've had issues with their site for a while as well. Usually I open a new browser and open a new session with them. I always end up on another server than my previous session was. It almost looks like all of their servers crash and restart continuously but the user session will not follow if the loadbalancer redirects you to a new server. Of course, this is only how it looks like.Comment -
I'm told they have worked on this further and expect users to see improvements. We are passing all feedback on. Good thread.Comment -
I'm having a good, long, glitch-free session right now.Comment -
Keep in mind tracert uses a different protocol type than your regular internet browsing. The results of the tracert could easily be blocked, but your regular web traffic goes on thru. It's really not very conclusive at all.Originally posted by PedroComment -
Today was the first day in a long time I had no problems. I don't expect this to last.Comment -
no probs hereComment -
BINGO! That prolexic.com crap is causing all these problems and they should get rid of itOriginally posted by Pedro
2 web sites did the same(not gambling) and when they got rid of that prolexic garbage all was fine againComment -
Not had a trouble free day for a longtime.Comment -
Originally posted by vanman
I was thinking the same thing yesterday, Vanman. Definitely a welcome move in the right direction.....
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