BET365 - This book is down! DANGER TO CUSTOMERS

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  • RBalieiro
    SBR Rookie
    • 09-13-11
    • 13

    #1
    BET365 - This book is down! DANGER TO CUSTOMERS
    This sportsbook, in last months, is ridiculous

    They sent message mail promotions to customers, offering good a lot bonus, but not credit

    I receveid one mail promotion BONUS MOBILE, speaking:

    "Make one bet with your mobile, and win one bonus similar value, until 100usd"

    Only this say there in mail promotion

    Ok... I make bets, more than one, I not have any promotion open there in this moment, all ended, closed

    Then, after I make my last bet there, of 100usd, she still was pending, I try to place my code bonus mobile there in my account, and not received my bonus until now! This is ridiculous

    In OFFERS AVAILABLE, after I make my last bet there, my bonus mobile is with color GREEN (this color is equal: offer available), and above this say: you already have made all conditions to received this bonus, place your code and win

    Ok... I place my code, and not received nothing

    Then, minutes after this, I lost this my last bet

    And, for my surprise, in OFFER AVAILABLE, my offer bonus mobile was with other color: RED (this color is equal: offer unavailable), and above this say: you still not have made all conditions to received this bonus

    ¬¬

    THIS IS RIDICULOUS!

    BET365 NOW IS CHANGING TO ONE SCAM SPORTSBOOK!? IS THIS CORRECT?!

    Then, now I was again in the chat, and the people there say to me to make OTHER BET to win my bonus kkkkkkkkkkkkkk I am one patetic then? I to have to make other deposits again, to bet again, and too not received nothing again!?

    THEY OFFERS GOOD BONUS, BUT NOT GIVE NOTHING

    ONLY WANT DEPOSITS, BETS, THERE

    I will now again in the chat, but my account is closed by agent support that spoke with me before (name DARREN), I will to try resolve this again and if I win my bonus mobile, I speak here to all you
  • bigboydan
    SBR Aristocracy
    • 08-10-05
    • 55420

    #2
    First off, Welcome to the SBRforum

    Bet365 (SBR Rated A-) has been known to close players accounts rather prematurely from time to time so I can't say I'm surprised by their actions in regards to this type of issue. If you feel you need some assist with this matter then please feel free to fill out a complaint form and one of my colleagues will be more than happy to inquire to them on your behalf sir.
    Comment
    • vincanity15
      SBR Wise Guy
      • 01-31-11
      • 762

      #3
      Bet365 is one of the best euro books
      Comment
      • RBalieiro
        SBR Rookie
        • 09-13-11
        • 13

        #4
        I ask to close my account, because I was unhappy with all this problem

        I ask to transfer me to one supervisor team support, and they not transfer me to one:



        Jill T has joined this chat.

        You are now chatting with Jill T.

        Jill T Hello, welcome to bet365 Live Chat. How may I help you?

        Rodrigo Hello

        Rodrigo Transfer me to one supervisor Bet365, please

        Jill T Can I take your username and four digit security number please?

        Rodrigo Say to me only this: exist one supervisor on line now or not?

        Rodrigo Only this that I need to know, Jill

        Jill T There is more than one supervisor

        Rodrigo I need to speak with one supervisor, only for one or two minutes
        Rodrigo If can you transfer me to one, I thank you a lot by this to you

        Jill T What is the problem you wish to discuss?

        Rodrigo My problem about my bonus mobile

        Rodrigo

        Jill T I am sorry there a no supervisors available at the moment.


        Rodrigo "Jill T There is more than one supervisor. it depends on what your issue is."
        Rodrigo "Jill T I am sorry there a no supervisors available at the moment."

        Rodrigo What is this? Please
        CHAT ENDED
        Comment
        • RBalieiro
          SBR Rookie
          • 09-13-11
          • 13

          #5
          I would like to continue play there, but with injustice, not

          I like of all correctly. I will to continue waiting for they and my bonus
          Comment
          • bigboydan
            SBR Aristocracy
            • 08-10-05
            • 55420

            #6
            Originally posted by RBalieiro
            I would like to continue play there, but with injustice, not

            I like of all correctly. I will to continue waiting for they and my bonus
            Please read my post above in this thread sir. We will be more than happy to attempt to assist you if you fill out a complaint form.
            Comment
            • RBalieiro
              SBR Rookie
              • 09-13-11
              • 13

              #7
              If this all to be one bug of site, and they see this and credit my bonus mobile, I speak here and delete my topic in same moment

              I only want the correct, the just. I bet as say in terms and conditions, and I would like of my bonus promised. This not is ask a lot, in my opinion
              Comment
              • RBalieiro
                SBR Rookie
                • 09-13-11
                • 13

                #8
                Jill T The supervisor is currently dealing with other customers







                He speak this, but not transfer me to one

                Only I cannot to speak one supervisor??
                Comment
                • bigboydan
                  SBR Aristocracy
                  • 08-10-05
                  • 55420

                  #9
                  Hello Sir,

                  As per one of my colleagues post made here we are very much trying to assist you with this matter as quickly as possible. Have you filled out a complaint form yet sir?
                  Comment
                  • RBalieiro
                    SBR Rookie
                    • 09-13-11
                    • 13

                    #10
                    Hello

                    They resolved my problem, and credited my bonus now. Thank you to all you here!
                    Comment
                    • bigboydan
                      SBR Aristocracy
                      • 08-10-05
                      • 55420

                      #11
                      Originally posted by RBalieiro
                      Hello

                      They resolved my problem, and credited my bonus now. Thank you to all you here!
                      Thank you for reporting back and letting us all know that this matter has been rectified to your satisfaction sir.
                      Comment
                      • fixxer
                        SBR MVP
                        • 09-13-05
                        • 1877

                        #12
                        Bet365 is a honest and professional bookmaker, but has it's flaws (live betting odds changing....).
                        Comment
                        • mrmoney23
                          SBR Rookie
                          • 11-18-11
                          • 23

                          #13
                          Bet365 - Scam

                          For those looking for more recent posts. Bet365 is a scam. If you don't believe me, try and do a withdrawal. You will not get paid, and those who come to the defense of this sportsbook probably works for the sportsbook. Do yourself a favor, RUN the other way.
                          Comment
                          • lukahh
                            SBR Wise Guy
                            • 04-08-10
                            • 941

                            #14
                            i did many withdrawals.
                            let's ban posters who cannot keep their issue in one thread, flodding the whole forum. stupid to take it personally, you are dealing with system here anyway.
                            Comment
                            • mrmoney23
                              SBR Rookie
                              • 11-18-11
                              • 23

                              #15
                              I posted in threads about Bet365....should I have just chose one thread out of the many. One post saying Bet365.com is a scam....and now you are calling for a ban...really? I guess that says it all.
                              Comment
                              • leon
                                SBR Sharp
                                • 10-02-10
                                • 319

                                #16
                                Originally posted by mrmoney23
                                For those looking for more recent posts. Bet365 is a scam. If you don't believe me, try and do a withdrawal. You will not get paid, and those who come to the defense of this sportsbook probably works for the sportsbook. Do yourself a favor, RUN the other way.
                                LoL!I never had any payout problem with them,for years now.They have the fastest responce,especially when withdraw via MB,but and with CC i have my money in 2 days ,sometimes 1 day.As i know none European had any payout issue.
                                Comment
                                • IrishStoner
                                  SBR Rookie
                                  • 10-23-11
                                  • 32

                                  #17
                                  That sucks really bad.
                                  Comment
                                  • HorstRadisch
                                    SBR Rookie
                                    • 10-12-11
                                    • 6

                                    #18
                                    I've been using Bet365 for years. I'd rate them as one of the best, if not the best, books in Europe. Payouts arrive within minutes rather hours - indeed, the only book I know of that is routinely faster than Bet365 is Pinnacle.
                                    Comment
                                    • princecharles
                                      SBR Wise Guy
                                      • 11-22-10
                                      • 827

                                      #19
                                      Originally posted by HorstRadisch
                                      I've been using Bet365 for years. I'd rate them as one of the best, if not the best, books in Europe. Payouts arrive within minutes rather hours - indeed, the only book I know of that is routinely faster than Bet365 is Pinnacle.
                                      Hey shill ghost, you awaken a year old thread for this???

                                      Pick your spots better
                                      Comment
                                      • cutter2225
                                        SBR High Roller
                                        • 07-15-09
                                        • 187

                                        #20
                                        Doubt 365 needs shills....just saying.
                                        Comment
                                        • Digo
                                          SBR Wise Guy
                                          • 01-21-12
                                          • 563

                                          #21
                                          Well, i always have nice experience with them, to me, A Book.
                                          Comment
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