Sportsbook.com Payment Delays

**bigboydan** · 05-15-08, 07:19 PM

Originally posted by onthewhat

at what point should I go about filing a complaint through the front page?

Thats actually a good question sir. They had a similar type of processing issue last year and I've seen that it sometimes can take up to 3 months before they finally catch up.

**taco3275** · 05-15-08, 07:55 PM

The withdraw system seems to be back on line for me anyway,I just check it and got 4 tracking #'s for withdraws between 4/26and 4/27.

**onthewhat** · 05-15-08, 08:31 PM

Originally posted by taco3275

The withdraw system seems to be back on line for me anyway,I just check it and got 4 tracking #'s for withdraws between 4/26and 4/27.

I've had a tracking # for my withdrawal request from 5/1 for about 3 days now. Nothing is coming up on DHL's site, where in previous instances as soon as I have the tracking number it works on DHL's site.

Do your tracking numbers work?

**taco3275** · 05-15-08, 09:35 PM

Originally posted by onthewhat

I've had a tracking # for my withdrawal request from 5/1 for about 3 days now. Nothing is coming up on DHL's site, where in previous instances as soon as I have the tracking number it works on DHL's site.

Do your tracking numbers work?

just relax you will get paid,I no it's stressfull,fustrating ect...
Sometimes the tracking #s take a few days to come up. I got a tracking # for a withdraw thru e-mail,put the number in at dhl and it was already at my house.Then I checked my withdraw history,two days later it finally showed up there.So I would say they are a little behind on there tracking info.

**oddsmaker** · 05-15-08, 09:37 PM

isn't sportsbook.com and sportsbetting.com related? maybe that explains my lack of payout.

**taco3275** · 05-15-08, 09:43 PM

Originally posted by oddsmaker

isn't sportsbook.com and sportsbetting.com related? maybe that explains my lack of payout.

yes and no,same softwear,different accounting service.

**sportsbook.blow** · 05-16-08, 10:15 AM

anyone else get any new updates on their checks?

**trypsin** · 05-16-08, 10:24 AM

Originally posted by sportsbook.blow

anyone else get any new updates on their checks?

my DHL tracking number still does not show up on DHL. Will call if it doesn't show up in DHL site by tomorrow.

**sb1384** · 05-16-08, 10:48 AM

update

got my dhl tracking number for my april 1st withdrawal over the phone on monday, may 12th. as of today (may 16th), the tracking number on DHL STILL says shipping information received, but no additional information. 47 days since i initiated the request. great turnaround. ugh

**jakster30** · 05-16-08, 11:51 AM

sportsbook

Thats better than me, i've been waiting since march 31st and NO tracking number still...wow they might of lost alot of good customers over this...but the bright side for them is that "there's a sucker born every second"...sportsbook.com blows....

**onthewhat** · 05-16-08, 11:53 AM

Originally posted by trypsin

my DHL tracking number still does not show up on DHL. Will call if it doesn't show up in DHL site by tomorrow.

Are you going to call DHL or Sportsbook?

Edit: The tracking number I got on Monday or Tuesday still doesn't work on DHL's site, and Sportsbook.com is down right now. They are a joke.

**sportsbook.blow** · 05-16-08, 12:40 PM

Originally posted by onthewhat

Are you going to call DHL or Sportsbook?

Edit: The tracking number I got on Monday or Tuesday still doesn't work on DHL's site, and Sportsbook.com is down right now. They are a joke.

maybe they did take our money and run

**onthewhat** · 05-16-08, 01:50 PM

Is it possible for a moderator or admin or whoever is in charge here can contact Sportsbook.com and get the truth on what is up and not the BS that we get when we call?

**IlIOsirisIlI** · 05-16-08, 04:22 PM

I cashed out a Small amount $200 last week and they said I sould have it next week... My friend go a big check from them about a week ago i think close to $1000 only took 3 weeks... I keep now tring to go on sportsbook.com and it is down anyone know why?

**trypsin** · 05-16-08, 06:19 PM

Originally posted by onthewhat

Are you going to call DHL or Sportsbook?

Edit: The tracking number I got on Monday or Tuesday still doesn't work on DHL's site, and Sportsbook.com is down right now. They are a joke.

I'll probably do both. I'll keep you posted on the status after I call.

**taco3275** · 05-16-08, 07:15 PM

I just got paid today,over five figures,they still owe me alot,but its a step in the right direction.Took them about three weeks,but I'm cool with that!

**trypsin** · 05-16-08, 11:11 PM

Originally posted by taco3275

I just got paid today,over five figures,they still owe me alot,but its a step in the right direction.Took them about three weeks,but I'm cool with that!

taco,

can you give us dates of your payment? (processing, received dhl tracking, etc...)

**sb1384** · 05-17-08, 08:04 AM

Originally posted by trypsin

taco,

can you give us dates of your payment? (processing, received dhl tracking, etc...)

sounds like taco is a sportsbook.com shill. withdrew 5 figures? hmm. that's interesting. they have a 2500 max withdrawal limit. it's impossible to get a 5 figure withdrawal from SB.com. Hell, I tried to take out 4250 and it took me 2 withdrawals. One of which i initiated FOURTY-EIGHT DAYS AGO!!!!

**taco3275** · 05-17-08, 12:27 PM

Originally posted by sb1384

sounds like taco is a sportsbook.com shill. withdrew 5 figures? hmm. that's interesting. they have a 2500 max withdrawal limit. it's impossible to get a 5 figure withdrawal from SB.com. Hell, I tried to take out 4250 and it took me 2 withdrawals. One of which i initiated FOURTY-EIGHT DAYS AGO!!!!

I'm not shilling for anybody,you just don't know all the levels of service sports.com provides.I have been waiting for payments just like everyone else,and still waiting for 2 withdraws from the end of april,over 3 weeks.The five figure payment I recieved was for an E-CHECK I got from them.

**onthewhat** · 05-17-08, 01:39 PM

OK...if Sportsbook claims they have sent me a check and they give me a DHL tracking number on Tuesday, and it's now Saturday and the tracking number isn't on DHL's site, it's safe to assume Sportsbook is full of shit. Should I file a complaint?

**bigboydan** · 05-17-08, 03:23 PM

Originally posted by onthewhat

Should I file a complaint?

I don't know how much good it will do, because there are having some serious processing issues at this time. Although, you can always fill out a complaint form.

**corleone0828** · 05-17-08, 07:06 PM

finally some news

I have just received a tracking number on a withdraw and DHL says it should arrive tomorrow. I requested it April 28th, processed on th 4th of May. However, I am waiting for check from April 3rd.

**onthewhat** · 05-18-08, 01:53 AM

Originally posted by corleone0828

I have just received a tracking number on a withdraw and DHL says it should arrive tomorrow. I requested it April 28th, processed on th 4th of May. However, I am waiting for check from April 3rd.

I don't understand how you get a tracking number and it works that instant (which usually happens with me), but when I get a tracking number this time, 5 days later and I still can't track it.

I just called them, and I asked them about the tracking thing and they said that the tracking number listed is the tracking number used when they do send the check, which they say will be on Monday or Tuesday. Last week they said that DHL was just slow and hadn't updated their site...if I don't have proper tracking by Wednesday then I'm filing a complaint.

**onthewhat** · 05-19-08, 01:55 AM

Anyone else have any kind of update?

**jakster30** · 05-19-08, 09:03 AM

i have an update...still havent gotten my 2 checks from 3/31...almost 2 months...geez!....

**trypsin** · 05-19-08, 09:28 AM

Originally posted by onthewhat

Anyone else have any kind of update?

emailed them....receive this as response.

Dear XXXXX,

Thank you for contacting us.

It has come to our attention that the DHL website is not currently reflecting the most up to date information in relation to some withdrawal batches sent recently.

Please bear in mind that due to the large number of shipments we send, the processor will be provided with batches of DHL labels before the withdrawals have been collected and/or sent by DHL. The tracking number you received is valid and your funds are being processed. Your tracking number should appear on the DHL website by the end of the week.

We are always here to help you. Please feel free to reply to this email if you have any additional questions in relation to this or any other matter.

Kind regards,

Vanessa Felton

end of the week? are you f-ing kidding me?

**sb1384** · 05-19-08, 09:59 AM

spoke with a supervisor last monday (5/12) and was given my DHL tracking number. asked him for typical timeframe from tracking # receipt to "scanned package" (meaning, the package is in the DHL system and trace-able), and they told me one week. HUH? One week. Yes, you will have the tracking no later than Monday 5/19. Obviously, no progress. I called this morning and they told me it could take another week. I requested payment on April 1st. It is now May 19th. This place is an f'ing joke

**sportsbook.blow** · 05-19-08, 10:05 AM

Hey guys,
I had to pending withdrawls one requested in on march 31, 2008 and the other one on May 2, 2008. Yesterday sportsbook.com updated my account with a tracking number for my may 2 withdrawl. I did check the tracking number and was able to locate the status on it. It is currently in transit and was in ohio last night on its way to texas so im crossing my fingers I get this one. However i still havent recieved any information regarding my march transaction....Makes no daym sense.

**trypsin** · 05-19-08, 10:33 AM

dhl tracking # FINALLY online....

Originally posted by sportsbook.blow

Hey guys,
I had to pending withdrawls one requested in on march 31, 2008 and the other one on May 2, 2008. Yesterday sportsbook.com updated my account with a tracking number for my may 2 withdrawl. I did check the tracking number and was able to locate the status on it. It is currently in transit and was in ohio last night on its way to texas so im crossing my fingers I get this one. However i still havent recieved any information regarding my march transaction....Makes no daym sense.

just checked again (beats studying for med school finals...lol) and mine was FINALLY inputted into the DHL system

.

Summary for those interested:
Requested w/d - May 1st
Processed - May 8th
DHL tracking given at SB.com online - May 12th (on or around this date)
DHL tracking # in DHL's system - May 19th
Received check - TBA

**onthewhat** · 05-19-08, 11:16 AM

Originally posted by trypsin

just checked again (beats studying for med school finals...lol) and mine was FINALLY inputted into the DHL system

.

Summary for those interested:
Requested w/d - May 1st
Processed - May 8th
DHL tracking given at SB.com online - May 12th (on or around this date)
DHL tracking # in DHL's system - May 19th
Received check - TBA

I have the same dates as you...and mine is also in DHL's system now. Hopefully I get it Wednesday or Thursday.

**onthewhat** · 05-19-08, 12:26 PM

You can actually call 1-800-CALL-DHL and tell the automated guy "track a package" and then type in your tracking number and it will tell you when it will arrive, it doesn't tell me that online.

My expected arrival date is Wednesday.

**trypsin** · 05-19-08, 12:49 PM

Originally posted by onthewhat

You can actually call 1-800-CALL-DHL and tell the automated guy "track a package" and then type in your tracking number and it will tell you when it will arrive, it doesn't tell me that online.

My expected arrival date is Wednesday.

thanks buddy!!!

My is ALSO expected to arrive on wednesday...lol.

**corleone0828** · 05-19-08, 04:31 PM

I received a check this morning $900 hope you all the best

**InTheHole** · 05-19-08, 08:42 PM

Originally posted by corleone0828

I received a check this morning $900 hope you all the best

In all fairness to this book, I'm getting paid---average time 3-4 weeks with three of Jassy books. I'm not saying I am going to continue doing business with them (there is a reason why they and Jassy has a D-) but I'm getting paid. Moreover, the amount of sportsbook.com players at Covers, the amount of advertising suggests theyre not going anywhere soon.

**taco3275** · 05-19-08, 10:01 PM

I got 2 more checks,one on friday and one today.Thats three weeks exactly.Still waiting on 1 more from late April.So I got seven of eight withdraws in the last week.