Legends Sportsbook is Wakkkk !!!!!

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • BeatTheJerk
    BARRELED IN @ SBR!
    • 08-19-07
    • 31794

    #1
    Legends Sportsbook is Wakkkk !!!!!
    So I deposit (1) dime there the other day because they specifically told me that the limits on the Aussie Open final was 1,000. So I said ok that's reasonable I was gonna make a deposit there anyway because they are offering a 30% bonus for reups. Anyways the time comes to wager after the deposit was taken and it's telling me on the wagering screen that 500 is the limit. So i contact them and they said someone misspoke about their actual limits on ATP via chat. Now today this happens ............ I do a 7 team parlay and the payout screen comes back 60-1. When it clearly states 75-1 on there website and sportsbookreview. This was my convo below via chat.


    You're now talking to Hazel from 'Customer Service' The topic is : Not Provided

    09:09:34 Hazel> Welcome to our Live Chat Service! How may I assist you?
    j> zz24224 mj123l Why is your 7 team parlay payout 60-1 when shows it's 75-1 on this link.Type Odds 2-parlay 100/260 3-parlay 100/600 4-parlay 100/1100 5-parlay 100/2200 6-parlay 100/4000 7-parlay 100/7500
    j> http://www.sportsbookreview.com/Reviews/Legends/
    09:11:20 Hazel> Hi Mr Shires!
    09:11:42 Hazel> Which selections do you have on the parlay
    09:12:11 Hazel> remember the payout might change if the selections have a different juice
    j> there all -110
    j> so nothing would change
    j> ?
    09:17:01 Hazel> Well Justin! I check with the stage supervisor
    09:17:31 Hazel> but he said that the payouts for the 7 parlay always was 60-1
    09:17:57 Hazel> I tried to contact my supervisor but he is in a meeting
    09:18:16 Hazel> so I'll have to wait until he finish,
    j> alright
    j> those are really crappy odds
    j> other books have it up 91-1 on a 7 teamer
    j> Parlay and teaser cards offer the Legends bettor a twist on the popular bets, and the best part are the enormous payouts.
    j> that's what i read from your site.
    j> enormous payouts I don't think so.
    09:23:20 Hazel> Well Mr. Shires in this case unfortunately the line manager and stage supervisor are responsables for the lines
    09:23:41 Hazel> and payouts odds,
    09:24:13 Hazel> I'll need to talk regarding that with my supervisor because the website said one thing and the system do other one
    j> yeah well that is something that has happen two straight days for me.
    j> I was told yesterday that the max wager for tennis was 1000 and when i tried to use that amount it said it was 500.
    j> To be honest I will never play here again once i meet the rollover or i go bust.
    09:27:17 Hazel> Well your wager limit is $1000
    j> Not on tennis I was told it was thats why i made a deposit here yesterday
    09:27:43 Hazel> but it depends on line manager discretion to circled somo games
    j> anyways I just want to play the odds that are offered on the site
    j> so let me know
    09:30:15 Hazel> Ok! Could you provide your email address, please
    09:30:21 Hazel> or a call back nunmer
    j> jdsexpress@hotmail.com
    09:30:57 Hazel> Thanks! Mr Shires!
    j> good bye
    09:31:15 Hazel> As soon my supervisor comes to the office I'll let him now regarding this matter
    09:31:17 Hazel> Bye!




    I mean this book might pay well and on time, but there shitty limits of a 1,000 on all the main sports is absurd. There lines come out late and their real juicy ............

    They have the Packers currently -2.5 -123 wtf ?
  • FourLengthsClear
    SBR MVP
    • 12-29-10
    • 3808

    #2
    I don't disagree that it is a very poor payout but the "Parlay Cards" tab on their website does show a 60/1 payout.

    Comment
    • BeatTheJerk
      BARRELED IN @ SBR!
      • 08-19-07
      • 31794

      #3
      Thanks Fourlengths I was going by another old chart I assume.
      Comment
      • BeatTheJerk
        BARRELED IN @ SBR!
        • 08-19-07
        • 31794

        #4
        I won't play here though anymore once my rollover is met and/or I go bust ..............

        Fortunately they do transfers to BetJam and The Greek. and suspect Betonline in my opinion.
        Comment
        • big joe 1212
          SBR Posting Legend
          • 06-01-08
          • 19380

          #5
          They always have been known for poor odds and lower limits.

          But for us smaller players, they are a nice book with great customer service, fast and free payouts and really good bonuses!
          Comment
          • Jnas
            SBR Wise Guy
            • 08-26-10
            • 760

            #6
            Originally posted by BeatTheJerk
            I won't play here though anymore once my rollover is met and/or I go bust ..............

            Fortunately they do transfers to BetJam and The Greek. and suspect Betonline in my opinion.
            I was thinking about joining there.that big bonus and the fact that they transfer to Bet jam is tempting.
            Comment
            • BeatTheJerk
              BARRELED IN @ SBR!
              • 08-19-07
              • 31794

              #7
              Dear Mr. S****s,

              A couple of days ago, you contacted our customer service representative Hazel and told her our 6 Team Parlay was not paying the odds advertised on our website.

              The purpose of this email, is to offer you my most sincere apologies that your inquiry was not solved at the time.

              The odds have been adjusted and are paying the correct prize.

              As a show of appreciation for bringing this to our attention, I've reimbursed the $133 you risked on the parlay you talked to Hazel about. Also I've credited your account with a $100 bonus (5x rollover) to increase your betting experience with us.

              Please don't hesitate to contact myself or our Customer Service Supervisor Joe (copied on this email) directly if you need anything.

              Best regards,
              Rachel M
              Legends Sports Manager
              Comment
              • BeatTheJerk
                BARRELED IN @ SBR!
                • 08-19-07
                • 31794

                #8
                I have to give them credit for what they did for me above.
                Comment
                • BeatTheJerk
                  BARRELED IN @ SBR!
                  • 08-19-07
                  • 31794

                  #9
                  Jan 30, 2011 09:05 AM (09:08:15 AM) Writer:INETUSR Confirmation #:20615144
                  LOST 7 tms PARLAY 133/7980 $-133
                  812. Suns (Phoenix) PS -1½ -110 { Pro Bsktbll ** (102-104)
                  808. 76ers (Philadelphia) PS -2 -110 { Pro Bsktbll ** (99-110)
                  817. Dayton PS +7½ -110 { Col Bsktbll ** (64-82)
                  832. Michigan PS -7 -110 { Col Bsktbll ** (73-87)
                  835. Miami Florida PS +9 -110 { Col Bsktbll ** (68-72)
                  837. Indiana U PS +11 -110 { Col Bsktbll ** (83-84)
                  846. Washington State PS +4 -110 { Col Bsktbll ** (80-87)

                  This was parlay they were referring too. Lost it by one game Dayton +7.5 was the only loser. They didn't give me true odds on the payout.
                  Comment
                  • Trucker George
                    SBR High Roller
                    • 01-09-10
                    • 194

                    #10
                    Interesting experience.

                    I file stuff like this away in my mind for future reference..

                    Thanks for sharing.
                    Comment
                    • Jnas
                      SBR Wise Guy
                      • 08-26-10
                      • 760

                      #11
                      Originally posted by BeatTheJerk
                      I have to give them credit for what they did for me above.
                      Wow good stuff, glad they are listening
                      Comment
                      • BrianLaverty
                        SBR MVP
                        • 07-02-07
                        • 2183

                        #12
                        Originally posted by BeatTheJerk
                        Dear Mr. S****s, A couple of days ago, you contacted our customer service representative Hazel and told her our 6 Team Parlay was not paying the odds advertised on our website. The purpose of this email, is to offer you my most sincere apologies that your inquiry was not solved at the time. The odds have been adjusted and are paying the correct prize. As a show of appreciation for bringing this to our attention, I've reimbursed the $133 you risked on the parlay you talked to Hazel about. Also I've credited your account with a $100 bonus (5x rollover) to increase your betting experience with us. Please don't hesitate to contact myself or our Customer Service Supervisor Joe (copied on this email) directly if you need anything. Best regards, Rachel M Legends Sports Manager

                        WOW... They went well beyond what they had to.

                        Another poster overreacting and then posting on SBR before waiting to hear back.
                        Comment
                        • Ruifgalmeida
                          SBR MVP
                          • 04-23-08
                          • 2024

                          #13
                          Originally posted by BeatTheJerk
                          Dear Mr. S****s,

                          A couple of days ago, you contacted our customer service representative Hazel and told her our 6 Team Parlay was not paying the odds advertised on our website.

                          The purpose of this email, is to offer you my most sincere apologies that your inquiry was not solved at the time.

                          The odds have been adjusted and are paying the correct prize.

                          As a show of appreciation for bringing this to our attention, I've reimbursed the $133 you risked on the parlay you talked to Hazel about. Also I've credited your account with a $100 bonus (5x rollover) to increase your betting experience with us.

                          Please don't hesitate to contact myself or our Customer Service Supervisor Joe (copied on this email) directly if you need anything.

                          Best regards,
                          Rachel M
                          Legends Sports Manager
                          They have crappy odds but they do know how to please a custumer
                          Comment
                          • BeatTheJerk
                            BARRELED IN @ SBR!
                            • 08-19-07
                            • 31794

                            #14
                            Originally posted by BrianLaverty
                            WOW... They went well beyond what they had to.

                            Another poster overreacting and then posting on SBR before waiting to hear back.
                            Did I not compliment them on how they handled it ? In fact yes I did. So "fa get about it" I'm no knee-jerking SOB. I report how and what goes on as it presently happens pal.
                            Comment
                            • Johnnythunder
                              SBR MVP
                              • 11-25-10
                              • 2161

                              #15
                              Originally posted by BeatTheJerk
                              Dear Mr. S****s,

                              A couple of days ago, you contacted our customer service representative Hazel and told her our 6 Team Parlay was not paying the odds advertised on our website.

                              The purpose of this email, is to offer you my most sincere apologies that your inquiry was not solved at the time.

                              The odds have been adjusted and are paying the correct prize.

                              As a show of appreciation for bringing this to our attention, I've reimbursed the $133 you risked on the parlay you talked to Hazel about. Also I've credited your account with a $100 bonus (5x rollover) to increase your betting experience with us.

                              Please don't hesitate to contact myself or our Customer Service Supervisor Joe (copied on this email) directly if you need anything.

                              Best regards,
                              Rachel M
                              Legends Sports Manager

                              That is an incredibly classy move compared to THE GREEK who gave me the wrong ** information. I had to cancel the transaction and wait 5 days for a refund....call ** twice and look like a con man and i could not place a 200 dollar wager that evening which naturally won - but they did nothing about it until I filed a complaint.

                              Well they did refund my ** fees after I screamed my head off at one of their clueless supervisors, but they never made any attempt to redress the issue until i filed a complaint and went ballistic.
                              Comment
                              • Border Gadgie
                                SBR Sharp
                                • 08-18-08
                                • 477

                                #16
                                Nice resolution to your query, pity alot of other books dont have customer service willing to go the extra yard like legends.
                                Comment
                                • aggieshawn
                                  SBR MVP
                                  • 01-24-07
                                  • 4377

                                  #17
                                  good luck to you.
                                  Comment
                                  • BeatTheJerk
                                    BARRELED IN @ SBR!
                                    • 08-19-07
                                    • 31794

                                    #18
                                    Originally posted by Border Gadgie
                                    Nice resolution to your query, pity alot of other books dont have customer service willing to go the extra yard like legends.
                                    Yes I will still invest my own hard earned money in that account because of how they handled it.
                                    Comment
                                    • acarmelo1
                                      SBR Hall of Famer
                                      • 09-29-09
                                      • 6321

                                      #19
                                      Nice from Legends
                                      Comment
                                      • ucbearcats1027
                                        SBR Wise Guy
                                        • 01-05-09
                                        • 903

                                        #20
                                        that seems like a good book to me
                                        Comment
                                        • acarmelo1
                                          SBR Hall of Famer
                                          • 09-29-09
                                          • 6321

                                          #21
                                          Originally posted by BeatTheJerk
                                          So I deposit (1) dime there the other day because they specifically told me that the limits on the Aussie Open final was 1,000. So I said ok that's reasonable I was gonna make a deposit there anyway because they are offering a 30% bonus for reups. Anyways the time comes to wager after the deposit was taken and it's telling me on the wagering screen that 500 is the limit. So i contact them and they said someone misspoke about their actual limits on ATP via chat. Now today this happens ............ I do a 7 team parlay and the payout screen comes back 60-1. When it clearly states 75-1 on there website and sportsbookreview. This was my convo below via chat.


                                          You're now talking to Hazel from 'Customer Service' The topic is : Not Provided

                                          09:09:34 Hazel> Welcome to our Live Chat Service! How may I assist you?
                                          j> zz24224 mj123l Why is your 7 team parlay payout 60-1 when shows it's 75-1 on this link.Type Odds 2-parlay 100/260 3-parlay 100/600 4-parlay 100/1100 5-parlay 100/2200 6-parlay 100/4000 7-parlay 100/7500
                                          j> http://www.sportsbookreview.com/Reviews/Legends/
                                          09:11:20 Hazel> Hi Mr Shires!
                                          09:11:42 Hazel> Which selections do you have on the parlay
                                          09:12:11 Hazel> remember the payout might change if the selections have a different juice
                                          j> there all -110
                                          j> so nothing would change
                                          j> ?
                                          09:17:01 Hazel> Well Justin! I check with the stage supervisor
                                          09:17:31 Hazel> but he said that the payouts for the 7 parlay always was 60-1
                                          09:17:57 Hazel> I tried to contact my supervisor but he is in a meeting
                                          09:18:16 Hazel> so I'll have to wait until he finish,
                                          j> alright
                                          j> those are really crappy odds
                                          j> other books have it up 91-1 on a 7 teamer
                                          j> Parlay and teaser cards offer the Legends bettor a twist on the popular bets, and the best part are the enormous payouts.
                                          j> that's what i read from your site.
                                          j> enormous payouts I don't think so.
                                          09:23:20 Hazel> Well Mr. Shires in this case unfortunately the line manager and stage supervisor are responsables for the lines
                                          09:23:41 Hazel> and payouts odds,
                                          09:24:13 Hazel> I'll need to talk regarding that with my supervisor because the website said one thing and the system do other one
                                          j> yeah well that is something that has happen two straight days for me.
                                          j> I was told yesterday that the max wager for tennis was 1000 and when i tried to use that amount it said it was 500.
                                          j> To be honest I will never play here again once i meet the rollover or i go bust.
                                          09:27:17 Hazel> Well your wager limit is $1000
                                          j> Not on tennis I was told it was thats why i made a deposit here yesterday
                                          09:27:43 Hazel> but it depends on line manager discretion to circled somo games
                                          j> anyways I just want to play the odds that are offered on the site
                                          j> so let me know
                                          09:30:15 Hazel> Ok! Could you provide your email address, please
                                          09:30:21 Hazel> or a call back nunmer
                                          j> jdsexpress@hotmail.com
                                          09:30:57 Hazel> Thanks! Mr Shires!
                                          j> good bye
                                          09:31:15 Hazel> As soon my supervisor comes to the office I'll let him now regarding this matter
                                          09:31:17 Hazel> Bye!




                                          I mean this book might pay well and on time, but there shitty limits of a 1,000 on all the main sports is absurd. There lines come out late and their real juicy ............

                                          They have the Packers currently -2.5 -123 wtf ?
                                          Lol man why did you censored you last name of the email Rachel sent you if on this chat we can see your name
                                          Comment
                                          • BeatTheJerk
                                            BARRELED IN @ SBR!
                                            • 08-19-07
                                            • 31794

                                            #22
                                            Originally posted by acarmelo1
                                            Lol man why did you censored you last name of the email Rachel sent you if on this chat we can see your name
                                            I must of missed that Mrs. CarmelA.
                                            Comment
                                            • laclippers504
                                              SBR MVP
                                              • 08-21-06
                                              • 4553

                                              #23
                                              Legendz is solid
                                              Comment
                                              • bookie
                                                SBR MVP
                                                • 08-10-05
                                                • 2112

                                                #24
                                                I wonder what percentage of threads these days contain the word "absurd." I'm gonna guess around forty percent.
                                                Comment
                                                • kisado
                                                  SBR Wise Guy
                                                  • 09-09-08
                                                  • 519

                                                  #25
                                                  Class move by the book. Too bad their lines suck.
                                                  Comment
                                                  SBR Contests
                                                  Collapse
                                                  Top-Rated US Sportsbooks
                                                  Collapse
                                                  Working...