BetPhoenix Payout Report

Mr KLC · 03-05-11, 01:17 PM

They paid me out ******** 2 days after my withdrawal request.

cloudagh · 03-05-11, 04:35 PM

That good news. Was it Moneybookers? i have a request in this week for that and my account balance has not changed yet.

GoldenRichards · 03-06-11, 12:06 PM

Hoping for good news this week

bigugly · 03-06-11, 05:19 PM

Please keep us updated. Hopefully all is well at BP. They should be getting more deposits/profits this month for March Madness.

cloudagh · 03-07-11, 11:30 AM

Anybody that gets a Moneybookers payout this week. Please post that. I am hopefully in line for one. I can't tell much since my withdraw is still in my account.

GoldenRichards · 03-07-11, 11:45 AM

My funds are still in my BP account too. I am checking every day.

gangeriver · 03-07-11, 11:53 AM

I wanted a cashout nearly 5 hours ago, I just log-in my account and I saw person to person sender info. I haven't gone anywhere

my timezone is different than yours. it is PM 6:54 right now. tomorrow I'll take it.
it seems there isn't any problem about p2p withdraws

sharpcat · 03-07-11, 04:21 PM

Originally posted by sharpcat

Good luck!

I requested checks from both BP and Carib last monday.

Received my check from Carib last thursday.

Here we are thursday 1 week after I received my check from Carib and BP has not even removed my request from my account let alone deliver it.

$35 fee from Carib and a $50 fee from BP, not really sure what the $15 premium charge is for at BP.

3 weeks now (15 business days) and still no check from BP

2 1/2 weeks (12 business days) since I received my check from Carib requested the same day for $15 less in fees.

Carib payout $35 fee 3 days

BP payout $50 fee 3 weeks and counting

I don't mind a book charging extra for processing fees but if they do I would expect that my withdrawal would be processed in a timely fashion. I should not pay an additional $15 dollars and have to wait 1 month for a check when others are able to get it delivered in 3 days for $15 less.

hhsilver · 03-08-11, 12:51 AM

i recently requested a payout and was pleased with how it was handled. there was a slight problem at first, but thanks to Fred , a cs manager, the withdrawal was smoothly and quickly completed.

thechaoz · 03-08-11, 01:52 AM

All this makes me just want to get out now...almost done with rollover

gangeriver · 03-08-11, 10:34 AM

I got it today...duration :5 hours....method: person to person

GoldenRichards · 03-09-11, 09:13 AM

Funds from my most recent Moneybookers request of 2/24 are still in my gambling account. They say 8-10 business days and this would be day 9.

cloudagh · 03-09-11, 10:42 AM

I am on day 5 I guess and I hope am in queue behind you. Still no withdraw from my balance.

bigugly · 03-09-11, 07:24 PM

My guess is money will leave your account on day 10 and they'll send within 24 hours.

GoldenRichards · 03-10-11, 07:46 AM

We'll see. Today is day 10. Nothing happened yesterday.

TRE1968 · 03-10-11, 09:04 AM

i think they wanna stall people out hoping they will lose it

cloudagh · 03-10-11, 02:43 PM

Originally posted by GoldenRichards

We'll see. Today is day 10. Nothing happened yesterday.

I am just tailing you, I imagine. Maybe today for you.

bettilimbroke999 · 03-11-11, 06:02 AM

Originally posted by bigugly

Please keep us updated. Hopefully all is well at BP. They should be getting more deposits/profits this month for March Madness.

Thats how you define well huh, they will be getting more deposits to be able to pay their past payout requests, if thats the case then BP has been doing very well for some time now

katstale · 03-11-11, 09:56 AM

I got a good sized payout yesterday, but wasn't from ewallet. Took a couple of weeks, but i wasn't in a big hurry and I knew it was safe and coming.

GoldenRichards · 03-11-11, 11:03 AM

Still nothing happening with my payout. It is now past the promised date and sliding into slow-pay territory. I'll give them a call today.

bigugly · 03-11-11, 05:14 PM

Call them already and get back to us!

SBR Lou · 03-11-11, 07:38 PM

Originally posted by Lou

Two BetPhoenix players recently complained about delays. The first a player, who requested Neteller 10 business days ago, is being offered a payout through another method. The second is Moneybookers requested 3 weeks ago which we're told will be paid Monday. Hopefully we will have a positive update from that player.

These two players have now been paid.

$4,000 to Neteller, after waiting 21 days.

$2,000 cash, after waiting 24 days.

GoldenRichards · 03-14-11, 11:32 AM

Originally posted by bigugly

Call them already and get back to us!

I've called them a couple of times including just now. No answer from them. They don't know when I will get my money and said to call back tomorrow.

cloudagh · 03-14-11, 04:07 PM

I would have thought you would have got action from them today. I am on day 12 for my Moneybookers withdraw, but that has some weekend time in there and I think they are using 10 business days. So it appears I will get paid this Wed or need Lou to shake the tree again.

Scorpion · 03-15-11, 03:08 AM

Originally posted by Lou

These two players have now been paid.

$4,000 to Neteller, after waiting 21 days.

$2,000 cash, after waiting 24 days.

wow, not good at all
im waiting too

GoldenRichards · 03-15-11, 08:53 AM

Originally posted by cloudagh

I would have thought you would have got action from them today. I am on day 12 for my Moneybookers withdraw, but that has some weekend time in there and I think they are using 10 business days. So it appears I will get paid this Wed or need Lou to shake the tree again.

I don't know what to expect. They handled my first payout in about 5 days but I have heard that their batting average on delivering payouts on time is much less than .500. Sounds like I should contact Lou.

cloudagh · 03-15-11, 10:31 AM

Just checkin here to offer report. No activity for me yet. Will bother Lou tomorrow if mine has not appeared in my Moneybookers.

GoldenRichards · 03-16-11, 06:24 AM

Latest word is Moneybookers is backed up and they can send me a wire. Problem is to get my full balance by wire would cost me hundreds of dollars in the currency conversions. I'll call them today to see how long for Moneybookers.

Poor job. If they can't do Moneybookers payouts, they shouldn't list it as the first option on their website. And if they can't do it, say so when I make the request. Don't wait for the promised date to come and go and then come to life.

mighty maron · 03-16-11, 06:51 AM

Originally posted by Lou

These two players have now been paid.

$4,000 to Neteller, after waiting 21 days.

$2,000 cash, after waiting 24 days.

Inexcusable especially for the Neteller transaction. Neteller can not be used in the USA so BP can not go there and say that it is the american govt or UIGEA fault.

Its just damn shady

cloudagh · 03-16-11, 09:29 AM

I will need SBR help with my Moneybookers withdraw I guess. I also would be killed by exchange rates/fees.

GoldenRichards · 03-16-11, 11:20 AM

If they can do wires, why can't they do a wire to Moneybookers? That's how I load my Moneybookers account.

GoldenRichards · 03-17-11, 08:13 AM

I phoned them yesterday. I got someone who said my payout has been approved and I should get it sometime, they don't know when.

cloudagh · 03-17-11, 08:50 AM

My balance is still showing this morning, so I assume I am still in line. I am also asking Lou at SBR to help again. Not with a "complaint", but I guess its unofficial.

bigugly · 03-17-11, 11:44 AM

Richards, money still in your account? I'm sure they wanted you to get some tourney action in. Sorry your wait has been so long.

Scorpion · 03-17-11, 07:53 PM

Originally posted by GoldenRichards

I phoned them yesterday. I got someone who said my payout has been approved and I should get it sometime, they don't know when.

maybe next year