[Astonishing]

Sorry for my english but I'm italian.I wanted to warn you to stay away from Betcity (ex betsbc.com) because they put in place a real scam. After a 5-6 bets placed (I do not remember exactly) I have limited the bet to 0.01 EUR and then blocked the bill with the money still inside. I contacted the support via email and they asked me a thousand documents and photos: ID card, driving license, photo of the face, my photo while I hold the ID card, my photo while I have ID card + sheet on which there is written today's date by hand etc.In the end they are stuck on the passport that I do not have, or rather I have not renewed.So now almost a month has passed and I've lost hope. I open this thread only to warn other users not to pay even a penny to these thieves.

[shari91]

Sorry to hear about your trouble Astonishing. If you haven't already, fill out a complaint form and one of our dispute analysts will try to assist you. If Betcity is demanding a passport though you may be stuck unless you renew it. Hopefully not though! http://www.sportsbookreview.com/sportsbook-complaint/

[Astonishing]

Sorry to hear about your trouble Astonishing. If you haven't already, fill out a complaint form and one of our dispute analysts will try to assist you. If Betcity is demanding a passport though you may be stuck unless you renew it. Hopefully not though! http://www.sportsbookreview.com/sportsbook-complaint/

I've already done it but I have not received an answer yet, unfortunately

[milwaukee mike]

this is truly astonishing

[alex_as]

Sorry for my english but I'm italian.I wanted to warn you to stay away from Betcity (ex betsbc.com) because they put in place a real scam. After a 5-6 bets placed (I do not remember exactly) I have limited the bet to 0.01 EUR and then blocked the bill with the money still inside. I contacted the support via email and they asked me a thousand documents and photos: ID card, driving license, photo of the face, my photo while I hold the ID card, my photo while I have ID card + sheet on which there is written today's date by hand etc.In the end they are stuck on the passport that I do not have, or rather I have not renewed.So now almost a month has passed and I've lost hope. I open this thread only to warn other users not to pay even a penny to these thieves.

Usually it's possible to replace international passport, if you don't have, to another document for verification

[Astonishing]

All solved. Miraculously this morning I unlocked the account and I could withdraw. Immediately I requested the closure of the account also because I had been limited to 0.01 euros on all events

[shari91]

That's great news Astonishing! Thanks for the update

[besime]

u are a lucky guy. i already send all requested documents and still waiting for my withdrawal, more then 1 month.

[shari91]

u are a lucky guy. i already send all requested documents and still waiting for my withdrawal, more then 1 month.

Please send us a complaint form if you haven't already https://www.sportsbookreview.com/sportsbook-complaint/

[besime]

Please send us a complaint form if you haven't already https://www.sportsbookreview.com/sportsbook-complaint/

Hi shari. Thank you for that, but i actually send that time (1 month ago) a complaint about betcity and didnīt get a answer, same like astonishing. I send again one.

[besime]

Hello shari, would be really nice if i get a reply. Is SBR going to help me or are they already in contact with betcity? Because i donīt have any reply yet again

[youngxxma]

russian bookmaker ://