They are not garbage but there are a few complaints. There were two in Players Talk recently.
I played with these guys before they were with BM. Don't think they are going anywhere but they are not a A book at the moment. I would agree with you on that. I put my big bets at BM. I once got lucky and did a $50k withdraw. Did not have to lift a finger to get it, no verify or anything else. They are the best. But those lines at 5D and Heritage are the best out there.