Bitpay card was the best thing ever made. I use it all the time. Just be patient with the process...
A few tips to keep in mind...
When you're funding the card... always make sure you triple check exactly what Bitpay wants you to send in BTC value. Any number off will delay your funding. From what customer support told me day 1 over the phone... everything is automated. If you don't send the correct BTC amount... it will be delayed.
Furthermore, we all know the bitcoin network is congested more than ever... rest assured if the above step is done perfectly... you'll get your deposit credited. Yesterday I sent a deposit to bitpay at around 4:10 PM.... Bitpay didn't receive it until 10:18 PM.
You're going to love the card... just get more familiar with it.