is it ok when bookie wants your password?

secret007 · 03-02-10, 10:03 AM

That's true. Never give out your password

OMGRandyJackson · 03-02-10, 10:12 AM

When I contacted bookmaker they asked for my password too, I said no and asked on here if it was legit and apparently bookmaker does ask for your password when contacting support.

I think that is an extremely flawed system and will personally not use bookmaker now.

Calix · 03-02-10, 10:29 AM

thanks for answer mate... I was very suprised with this behavior aswell... the bad thing is that I have deposited there money yeasterday... because I thought its the best book around here, as this site puts it on the top with A+ mark...
I hope they will be ok, so I will be able to cashout

oiler · 03-02-10, 10:41 AM

i wouldnt give my password to ahy site .usally they only ask for your username but i guess they do that for everyone.but be carefull

scottcarter · 03-02-10, 11:40 AM

Is this a serious question?

when you call in your bet for example. It's recorded and every book will ask you for 2 things: your user ID and password.

Yes, don't give your password to anyone else of course. But to the company that you are betting with? Of course you can.

Johnpoints · 03-02-10, 11:59 AM

Exactly Scott.

Bookmaker has always asked for your password. They're a very safe book.

Glitch · 03-02-10, 12:44 PM

Originally posted by Johnpoints

Exactly Scott.

Bookmaker has always asked for your password. They're a very safe book.

how else can they verify that its really you handling things pertaining to your account??? if they didnt ask for your password, every contest we sign up for on here where we give our account numbers to sbr would be compromising vital information if they did not inquire about our passwords.

scottcarter · 03-02-10, 03:00 PM

The better question is why you would play anywhere that DID NOT ask you for your password? Perhaps there is another verification method that works as well, but they need to confirm you are the account.

Hell, anyone could just call in or go on live chat and access your account.

Did you have to type in a password at SBR Forum?

OMGRandyJackson · 03-03-10, 11:01 AM

Originally posted by scottcarter

Is this a serious question?

when you call in your bet for example. It's recorded and every book will ask you for 2 things: your user ID and password.

Yes, don't give your password to anyone else of course. But to the company that you are betting with? Of course you can.

Originally posted by Johnpoints

Exactly Scott.

Bookmaker has always asked for your password. They're a very safe book.

It is still an extremely poor practice. If you are calling in frequently for help or to place bets, how many people now have your username and password? What happens if one of those employees ever went rouge or become extremely dissatisfied with their job?

In this century, allowing others to know your password to anything, is very poor practice.

acarmelo1 · 03-03-10, 11:06 AM

so I call bookmaker tell your account number and now I can place bets for you . cause they didnt ask me the password.

Cheese1976 · 03-03-10, 11:19 AM

This thread MUST be some kind of joke - what do you think a password is FOR?...but if this new policy catches on, perhaps I'll stroll into Bank of America and tell them I'm "John Smith" may I have $100,000 please

Here's the thing: When they ask you to give them your password, you can't really give someone something that they already have. They already know your password - they're asking you to confirm it for your own security.

patswin · 03-03-10, 02:10 PM

hello no they should not ask for it

korbal29 · 03-03-10, 02:47 PM

if thats their policy its ok to give it and you back tothe site and change it if you dont feel comfortable

Glitch · 03-03-10, 04:11 PM

Originally posted by acarmelo1

so I call bookmaker tell your account number and now I can place bets for you . cause they didnt ask me the password.

tell me you guys ARE joking. this is the entire issue- the quoted post. its really simple, even this guy knows what the deal is. c'mon think about it.

PS. they can enter in our account numbers and read our passwords. if your account number is bkr99999, you tell them that and then you just CONFIRM your password- if your password is wakysmitzhau, you dont have to spell it for them on the phone, just say it.

acarmelo1 · 03-03-10, 05:08 PM

Originally posted by Glitch

tell me you guys ARE joking. this is the entire issue- the quoted post. its really simple, even this guy knows what the deal is. c'mon think about it.

PS. they can enter in our account numbers and read our passwords. if your account number is bkr99999, you tell them that and then you just CONFIRM your password- if your password is wakysmitzhau, you dont have to spell it for them on the phone, just say it.

Yup so dont be afraid when they ask you for your password cuz they already know it.

In fact cs reps know all your info.

OMGRandyJackson · 03-03-10, 05:13 PM

Regardless it is still an extremely poor practice. Passwords should NEVER be available at the click of a button to someone who works there. There are other ways. Have you ever done banking on the phone? You do not toss out a password to them, you use your phone and type in your numbered password.

I cannot see how someone can argue that this is safe practice for a company to store passwords and account names and allow employees easy access to it.

scottcarter · 03-03-10, 05:43 PM

Originally posted by OMGRandyJackson

Regardless it is still an extremely poor practice. Passwords should NEVER be available at the click of a button to someone who works there. There are other ways. Have you ever done banking on the phone? You do not toss out a password to them, you use your phone and type in your numbered password.

I cannot see how someone can argue that this is safe practice for a company to store passwords and account names and allow employees easy access to it.

OK what's your suggestion?

I know where ever I work, they have good security and hire qualified people.

There needs to be some kind of security for the player right? Shall we simply use the honor system?

Hareeba! · 03-03-10, 06:15 PM

Originally posted by OMGRandyJackson

Regardless it is still an extremely poor practice. Passwords should NEVER be available at the click of a button to someone who works there. There are other ways. Have you ever done banking on the phone? You do not toss out a password to them, you use your phone and type in your numbered password.

I cannot see how someone can argue that this is safe practice for a company to store passwords and account names and allow employees easy access to it.

Absolutely correct.
The best books, banks etc never ask you for your password and it is not able to be accessed by staff.

Jrod124 · 03-03-10, 06:21 PM

NEVERRRRRRRRRRRRRRRRR ASK, I use Bookmaker and 5dimes and they never ask for my pword

OMGRandyJackson · 03-03-10, 06:32 PM

Originally posted by scottcarter

OK what's your suggestion?

I know where ever I work, they have good security and hire qualified people.

There needs to be some kind of security for the player right? Shall we simply use the honor system?

Did you read my post? You type it in with your phone number pad...

scottcarter · 03-03-10, 06:45 PM

Originally posted by OMGRandyJackson

Did you read my post? You type it in with your phone number pad...

Ok I did miss that. Sorry

Do you ever call in your bets?

I guess what I am saying, is there has to be a way to confirm the player's ID. After over 8 years, I have never seen player ever have a problem with the security of their account. So I can assure you from my experience, there is no problem giving the password to good solid books. They take security very seriously. Why wouldn't they?

OMGRandyJackson · 03-03-10, 08:09 PM

No I have never called in a bet and I am not saying players have issue with this. What I am saying, is this is poor security period. How can you trust someone overseas with your account details to possibly thousands of dollars of your money?

That is just not something I want people to have access to other than myself regardless if they will misuse the information or not.

scottcarter · 03-03-10, 08:30 PM

Originally posted by OMGRandyJackson

No I have never called in a bet and I am not saying players have issue with this. What I am saying, is this is poor security period. How can you trust someone overseas with your account details to possibly thousands of dollars of your money?

That is just not something I want people to have access to other than myself regardless if they will misuse the information or not.

Ya I can understand concerns that you may have but if you did actually work in the office of a good book , here is Costa Rica for example, like I do, you would feel very comfortable.

There are good and bad people and businesses everywhere. You could go eat at a 5 star restaurant in the states, give the waiter your credit card when it's time to pay, trust him when he goes into the back and you never give it a thought. The point is, nothing is 100% but if the waiter did want a new computer and decided to use your credit card, he would. The credit card company and/or the restaurant will surely fix things just as a sports book would if something should ever happen.

nothing is a 100%

Never really ever thought about it until this thread was posted.

cheers

Hareeba! · 03-03-10, 08:34 PM

Originally posted by scottcarter

Ok I did miss that. Sorry

Do you ever call in your bets?

I guess what I am saying, is there has to be a way to confirm the player's ID. After over 8 years, I have never seen player ever have a problem with the security of their account. So I can assure you from my experience, there is no problem giving the password to good solid books. They take security very seriously. Why wouldn't they?

There are other forms of identity checking which are used by banks and the best bookies. For example, Betfair when it is necessary to call in never ask for your online password.

I suggest that if you have to reveal your password to any bookie that you immediately then change it after that transaction.

OMGRandyJackson · 03-03-10, 09:18 PM

Originally posted by scottcarter

Ya I can understand concerns that you may have but if you did actually work in the office of a good book , here is Costa Rica for example, like I do, you would feel very comfortable.

There are good and bad people and businesses everywhere. You could go eat at a 5 star restaurant in the states, give the waiter your credit card when it's time to pay, trust him when he goes into the back and you never give it a thought. The point is, nothing is 100% but if the waiter did want a new computer and decided to use your credit card, he would. The credit card company and/or the restaurant will surely fix things just as a sports book would if something should ever happen.

nothing is a 100%

Never really ever thought about it until this thread was posted.

cheers

Yah you feel very comfortable, but you cannot speak for every single employee at your office. What happens if someone is in a different situation than you? What if they are desperate for money?

A credit card is insured, if a waiter were to take your credit card, you are going to be safe. But an online book? There is no 100% guarantee.

Originally posted by Hareeba!

I suggest that if you have to reveal your password to any bookie that you immediately then change it after that transaction.

Yup, I agree.

scottcarter · 03-03-10, 09:21 PM

Originally posted by Hareeba!

There are other forms of identity checking which are used by banks and the best bookies. For example, Betfair when it is necessary to call in never ask for your online password.

I suggest that if you have to reveal your password to any bookie that you immediately then change it after that transaction.

Fair enough but again I all I saying is that there's no need to worry if you call in a make a bet , you provide the user ID and password. You should be the only person to know that combination and that is a way for the book to confirm that you are that account holder.

Cheers

scottcarter · 03-03-10, 09:35 PM

Originally posted by OMGRandyJackson

Yah you feel very comfortable, but you cannot speak for every single employee at your office. What happens if someone is in a different situation than you? What if they are desperate for money?

A credit card is insured, if a waiter were to take your credit card, you are going to be safe. But an online book? There is no 100% guarantee.

Yup, I agree.

I can guarantee it here where I work. If anything should ever happen with your account by someone that worked here, we would make it right. 100%! As well as the 2 other books I worked at previously.

Trust and respect is something you earn. I would work for a place that I trusted and thought highly of the ownership and management.

My reputation is my #1 asset and I don't compromise my word or integrity for anything. Never.

Cheers

Cheese1976 · 03-03-10, 09:46 PM

This entire thread is ridiculous! You need a password to access your account. Why is that so confusing?

Hareeba! · 03-03-10, 10:36 PM

Originally posted by Cheese1976

This entire thread is ridiculous! You need a password to access your account. Why is that so confusing?

I don't when talking to my bank or to Betfair

Hareeba! · 03-03-10, 10:37 PM

Originally posted by scottcarter

I can guarantee it here where I work. If anything should ever happen with your account by someone that worked here, we would make it right. 100%! As well as the 2 other books I worked at previously.

Trust and respect is something you earn. I would work for a place that I trusted and thought highly of the ownership and management.

My reputation is my #1 asset and I don't compromise my word or integrity for anything. Never.

Cheers

good for you Carter but unfortunately not everyone has the same sense of morality.

king · 03-03-10, 10:58 PM

many books that I have contact ask for password. At first I was wondering why they need my password and would not give it out, but it common for them to ask for password even thought we are taught to never give out our password to anyone who claims to be from any company.

jboy4 · 03-04-10, 03:21 AM

Every sportsbook I have ever used asks for username and password. Why wouldnt you give to them? I mean obvously they already know it. There asking to make sure it is really you. Am I missing something here?

Extra Innings · 03-04-10, 03:31 AM

Originally posted by jboy4

Every sportsbook I have ever used asks for username and password. Why wouldnt you give to them? I mean obvously they already know it. There asking to make sure it is really you. Am I missing something here?

END OF THREAD

Hareeba! · 03-04-10, 04:16 AM

Originally posted by jboy4

Every sportsbook I have ever used asks for username and password. Why wouldnt you give to them? I mean obvously they already know it. There asking to make sure it is really you. Am I missing something here?

yes