Default bet365 payout issue of 5500 Euro - part 2

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  • samesituation
    SBR Rookie
    • 01-01-11
    • 15

    #36
    nobody help me! I'm very need help
    Comment
    • HeeeHAWWWW
      SBR Hall of Famer
      • 06-13-08
      • 5487

      #37
      Email them, get someone with a bit better English to do it - no offence, but it was all a bit confusing, and in a chat it's harder to get precise grammar than an email.


      Try ask:
      why each item of ID you sent was refused. Was it because it wasn't clear (mobile phone cams are crap), or was it because they don't accept that particular ID from your country. Ask what else they need, in what form, any details you can get.


      Bet365 are a legit book, but from some countries they do seem pretty strict. It may be they're stalling until they can get a better handle on scammers from your country.
      Comment
      • Stefan
        SBR MVP
        • 03-21-09
        • 3488

        #38
        Sometimes the problem is that not all four corners of the document are on the picture.

        In the past Betway didn't accept my scan of a bank statement for address verification. After that I send them a scan of a delivery note. They accept this delivery note even the subject was a gift. I hadn't pay for it. Sometimes the decisions are really strange.
        Comment
        • davidchong
          SBR MVP
          • 02-10-06
          • 1806

          #39
          your problem is with PVC, even if you send the kind of paper used in the WC, they will not verify your account.
          Comment
          • samesituation
            SBR Rookie
            • 01-01-11
            • 15

            #40
            I had PVC and fill the Bet365,and all id of me them not accept it,they told me is MY Id valid,and i do all the things they need
            Comment
            • samesituation
              SBR Rookie
              • 01-01-11
              • 15

              #41
              I asked them all what you set out,but them told with me is my ID unalbe clear
              Comment
              • samesituation
                SBR Rookie
                • 01-01-11
                • 15

                #42
                Originally posted by HeeeHAWWWW
                Email them, get someone with a bit better English to do it - no offence, but it was all a bit confusing, and in a chat it's harder to get precise grammar than an email. Try ask: why each item of ID you sent was refused. Was it because it wasn't clear (mobile phone cams are crap), or was it because they don't accept that particular ID from your country. Ask what else they need, in what form, any details you can get. Bet365 are a legit book, but from some countries they do seem pretty strict. It may be they're stalling until they can get a better handle on scammers from your country.
                thank you, but I do all the words you say, they not accept it,please me
                Comment
                • Scottish
                  SBR Wise Guy
                  • 12-21-10
                  • 588

                  #43
                  No offense but reading some of those live chats has me laughing so hard!
                  Comment
                  • samesituation
                    SBR Rookie
                    • 01-01-11
                    • 15

                    #44
                    Originally posted by Scottish
                    No offense but reading some of those live chats has me laughing so hard!
                    you laugh at me or Bet365,because I was useless at English, so I say not good, hope you sympathize forum
                    Comment
                    • dikefale
                      SBR MVP
                      • 09-20-10
                      • 1017

                      #45
                      They said that you need better copy of id. Go to copy shop and make a SCAN copy and then send!
                      And probably here we have some guys who are same origin as you are so you can ask question in your language,someone will respond you i think.
                      Comment
                      • AribaAriba
                        SBR MVP
                        • 04-03-09
                        • 2922

                        #46
                        hahaha bet365 is pretty legit guys lol i've been with them for 3 years and the id that i used was my passport. This people are some syndicate shit, I didnt send any id but only my passport number. They have all my information like an instant light when i told them my passport number.
                        Comment
                        • samesituation
                          SBR Rookie
                          • 01-01-11
                          • 15

                          #47
                          Originally posted by AribaAriba
                          hahaha bet365 is pretty legit guys lol i've been with them for 3 years and the id that i used was my passport. This people are some syndicate shit, I didnt send any id but only my passport number. They have all my information like an instant light when i told them my passport number.
                          I sent the passports to them, but they do not accept it, I did not understand why? I'm the people of Vietnam, so they can not check my code,
                          Comment
                          • Santo
                            SBR MVP
                            • 09-08-05
                            • 2957

                            #48
                            Did you scan them, or photograph them?
                            Comment
                            • samesituation
                              SBR Rookie
                              • 01-01-11
                              • 15

                              #49
                              Originally posted by Santo
                              Did you scan them, or photograph them?
                              yes, i do anything them asked, but all not accept
                              Comment
                              • dikefale
                                SBR MVP
                                • 09-20-10
                                • 1017

                                #50
                                Man we cant help you.You must talk with them to explain you what is the problem and what you need to do.
                                Comment
                                • samesituation
                                  SBR Rookie
                                  • 01-01-11
                                  • 15

                                  #51
                                  Originally posted by dikefale
                                  Man we cant help you.You must talk with them to explain you what is the problem and what you need to do.
                                  I did all anything and has question them and quest them explain but bet365 only say with me is I resent document for they,and about that to rotate not finish,
                                  Comment
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