If yes, shouldn't they have at least waited for the response ? I get the impression that the complaint led to downgrade.
Ladbrokes (SBR rating A) voided an NFL wager worth $1360. The bet type was a double result proposition on the outcome of the Bills and Jets game on October 18th. The player wagered $170 at +1600 on the Jets winning the first half, and the Bills winning the game. The same proposition was available at Bet365 (SBR rating C) at +1400. The player's bet won netting $2890. On the morning of October 19th Ladbrokes debited $1360 of winnings citing an obvious odds error. SBR has contacted Ladbrokes to discuss this dispute. Ladbrokes has been downgraded from A+ to A | Ladbrokes discussion
Ladbrokes (SBR rating A) voided an NFL wager worth $1360. The bet type was a double result proposition on the outcome of the Bills and Jets game on October 18th. The player wagered $170 at +1600 on the Jets winning the first half, and the Bills winning the game. The same proposition was available at Bet365 (SBR rating C) at +1400. The player's bet won netting $2890. On the morning of October 19th Ladbrokes debited $1360 of winnings citing an obvious odds error. SBR has contacted Ladbrokes to discuss this dispute. Ladbrokes has been downgraded from A+ to A | Ladbrokes discussion
