Could a Bookmaker employee/rep please tell us why your website is such a POS?

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  • Crusherrr
    SBR MVP
    • 06-27-16
    • 3652

    #36
    Bookmaker should offer some 50% reload bonuses for Thanksgiving,Black Friday, Cyber Monday. I feel like they've fallen off a lot lately.

    I haven't played much with them recently.
    Comment
    • big joe 1212
      SBR Posting Legend
      • 06-01-08
      • 19380

      #37
      Still one of my main offshore books.

      Not as good as they once were but still a top offshore book.
      Comment
      • Brooklyn Dick
        SBR MVP
        • 09-12-08
        • 1069

        #38
        Bookmaker as most of the Offshore books rely on deposits to run their business. And now with US having loads of legal books those deposits dry up quickly. So they tighten up withdrawals to try and hold your money.
        Comment
        • bleedblue
          SBR Sharp
          • 07-22-08
          • 323

          #39
          The $25k limit? This probably impacts < 1% of their players
          Comment
          • jjgold
            SBR Aristocracy
            • 07-20-05
            • 388179

            #40
            Time to leave


            Originally posted by Brooklyn Dick
            Bookmaker as most of the Offshore books rely on deposits to run their business. And now with US having loads of legal books those deposits dry up quickly. So they tighten up withdrawals to try and hold your money.
            Comment
            • big joe 1212
              SBR Posting Legend
              • 06-01-08
              • 19380

              #41
              Originally posted by jjgold
              Time to leave
              Why, because they no longer pay your salary?
              Comment
              • mcgeezer1883
                SBR Wise Guy
                • 09-17-13
                • 568

                #42
                I’m growing very tired of their nonsense also

                Been trying to cash out a big Thanksgiving win today and their site keeps magically not providing the 4 digit code needed to cash out….and I can’t get a straight answer from customer service as to why the issue persists. I’ve had the same exact issues also with the site logging me out right in the middle of making a live wager (which of course happened to be the winning side)

                Beyond frustrating…
                Comment
                • 70'sMan
                  SBR Wise Guy
                  • 02-12-12
                  • 744

                  #43
                  I'm getting a gateway failure. Anyone else having an issue?
                  Comment
                  • jjgold
                    SBR Aristocracy
                    • 07-20-05
                    • 388179

                    #44
                    guys the book seems to be crumbling get out while you can
                    Comment
                    • KS1986
                      SBR Wise Guy
                      • 05-20-17
                      • 558

                      #45
                      Originally posted by jjgold
                      guys the book seems to be crumbling get out while you can
                      Still one of the top offshore books.
                      Comment
                      • DontTailMe
                        SBR MVP
                        • 03-24-19
                        • 2897

                        #46
                        Originally posted by jjgold
                        guys the book seems to be crumbling get out while you can
                        LOL
                        Comment
                        • caramba
                          SBR Sharp
                          • 05-03-12
                          • 371

                          #47
                          Sunday an absolute nightmare as usual.
                          Comment
                          • caramba
                            SBR Sharp
                            • 05-03-12
                            • 371

                            #48
                            Originally posted by mcgeezer1883
                            I’m growing very tired of their nonsense also

                            Been trying to cash out a big Thanksgiving win today and their site keeps magically not providing the 4 digit code needed to cash out….and I can’t get a straight answer from customer service as to why the issue persists. I’ve had the same exact issues also with the site logging me out right in the middle of making a live wager (which of course happened to be the winning side)

                            Beyond frustrating…
                            How are you getting the codes? I had some issues with getting the code sent to my phone, so I asked them to change to sending by email. And now they do both, so if there's an issue with sending to my phone I get it to my email and vice versa. Most of the times I get them sent to both.
                            Comment
                            • bitcoinLuke
                              SBR Sharp
                              • 05-12-17
                              • 390

                              #49
                              Had no lines for Green Bay-Chicago leading up to the game, no live lines in game. Customer support is clueless

                              What a joke of a book
                              Comment
                              • BAC
                                SBR High Roller
                                • 02-14-12
                                • 166

                                #50
                                people please let bookmaker/justbet know their NFL live wagering is not working
                                Comment
                                • Optional
                                  Administrator
                                  • 06-10-10
                                  • 61555

                                  #51
                                  Originally posted by bitcoinLuke
                                  Had no lines for Green Bay-Chicago leading up to the game, no live lines in game. Customer support is clueless

                                  What a joke of a book
                                  Originally posted by BAC
                                  people please let bookmaker/justbet know their NFL live wagering is not working
                                  Sorry, missed this until now.

                                  Fixed?
                                  .
                                  Comment
                                  • jjgold
                                    SBR Aristocracy
                                    • 07-20-05
                                    • 388179

                                    #52
                                    Book went from an A+ to C in 3 months
                                    Comment
                                    • MT Casings
                                      SBR High Roller
                                      • 12-18-16
                                      • 188

                                      #53
                                      Originally posted by jjgold
                                      Book went from an A+ to C in 3 months
                                      Really? Where can we find an updated grade from SBR? I agree this book is a mess
                                      Comment
                                      • Jdkc
                                        SBR Rookie
                                        • 08-16-20
                                        • 5

                                        #54
                                        Providing my 2 cents, I have played with BM for over 5 years, been my primary book. Only offshore here as I dont have access to US books in my state. Just cashed out a couple grand last week and some the week before as well. I get my money usually within 30 minutes via crypto. The website is the major issue for them lately, always a bit laggy or occasionally down, but in terms of payout reliability, that really has never even been remotely a question for me anyway and I have cashed out around 25k since Jan. The code always gets to my cell immediately so I dont know why that would be different for others. Even their live chat has been responsive when I have had questions about things. Most of the posts here are negative so just wanted to at least throw my experience out here as someone who has used the book for a very long time.
                                        Comment
                                        • Frank
                                          SBR Wise Guy
                                          • 10-13-07
                                          • 918

                                          #55
                                          Originally posted by Jdkc
                                          Providing my 2 cents, I have played with BM for over 5 years, been my primary book. Only offshore here as I dont have access to US books in my state. Just cashed out a couple grand last week and some the week before as well. I get my money usually within 30 minutes via crypto. The website is the major issue for them lately, always a bit laggy or occasionally down, but in terms of payout reliability, that really has never even been remotely a question for me anyway and I have cashed out around 25k since Jan. The code always gets to my cell immediately so I dont know why that would be different for others. Even their live chat has been responsive when I have had questions about things. Most of the posts here are negative so just wanted to at least throw my experience out here as someone who has used the book for a very long time.
                                          Yeah, never any issues with payouts, like ever.

                                          The constant site issues and refusal or inability to fix them is what is going to turn casual bettors off and they will have no one to blame but themselves.
                                          Comment
                                          • bitcoinLuke
                                            SBR Sharp
                                            • 05-12-17
                                            • 390

                                            #56
                                            Originally posted by Jdkc
                                            Providing my 2 cents, I have played with BM for over 5 years, been my primary book. Only offshore here as I dont have access to US books in my state. Just cashed out a couple grand last week and some the week before as well. I get my money usually within 30 minutes via crypto. The website is the major issue for them lately, always a bit laggy or occasionally down, but in terms of payout reliability, that really has never even been remotely a question for me anyway and I have cashed out around 25k since Jan. The code always gets to my cell immediately so I dont know why that would be different for others. Even their live chat has been responsive when I have had questions about things. Most of the posts here are negative so just wanted to at least throw my experience out here as someone who has used the book for a very long time.
                                            Found the bookmaker employee

                                            Nice first post shill
                                            Comment
                                            • Jdkc
                                              SBR Rookie
                                              • 08-16-20
                                              • 5

                                              #57
                                              Originally posted by Frank
                                              Yeah, never any issues with payouts, like ever.

                                              The constant site issues and refusal or inability to fix them is what is going to turn casual bettors off and they will have no one to blame but themselves.
                                              I agree with the site issues for sure. For someone like me I guess the ability to get fast "larger" payouts is something I just put up with. Some of the horror stories of other books and payouts make the site issues seem like a small inconvenience, especially to someone with no onshore options.
                                              Comment
                                              • Jdkc
                                                SBR Rookie
                                                • 08-16-20
                                                • 5

                                                #58
                                                Gotcha, only negative posts about books allowed in the forums
                                                Comment
                                                • Optional
                                                  Administrator
                                                  • 06-10-10
                                                  • 61555

                                                  #59
                                                  Originally posted by bitcoinLuke
                                                  Found the bookmaker employee

                                                  Nice first post shill
                                                  Nice irrelevant post, troll.

                                                  Is there ANYTHING specific that he said that is actually not true or you do not agree with???


                                                  Primarily negative/attacking posters who do little else, like yourself, are not welcome at the new SBR.

                                                  Change up your bitter negative shtick please.
                                                  .
                                                  Comment
                                                  • DontTailMe
                                                    SBR MVP
                                                    • 03-24-19
                                                    • 2897

                                                    #60
                                                    Originally posted by bitcoinLuke
                                                    Found the bookmaker employee

                                                    Nice first post shill
                                                    Not sure about that. Everything in their post is correct, and they admit the website has it's issues.
                                                    Comment
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