1bet closed my account and made my funds disappear

[teddybreak]

Make a complaint to their licensor and see where it goes from there?

I didn't realise that I was commenting on this thread before and then I got scammed by 18Bet.

1Bet, 18Bet and BabiBet seemed to be linked. So this sort of behaviour from 1Bet doesn't exactly surprise me.

Well, I filled out the SBR complaint form (twice now) and heard nothing back from that yet.

[KittiP]

Well, I filled out the SBR complaint form (twice now) and heard nothing back from that yet.

That's not what I meant, I meant send an email to their licensor.

I think that this is the correct one:

complains@gaminglicences.com

[Optional]

Well, I filled out the SBR complaint form (twice now) and heard nothing back from that yet.

Please check your PM box

[teddybreak]

Please check your PM box

I have replied to your PM (on the day of the post I quoted), but I haven't heard anything back again. Am I doing something wrong?

[teddybreak]

[teddybreak]

Please check your PM box

Hi, sorry to bother you again. But why am I not getting any reply or something whatsoever on this?

[teddybreak]

Please check your PM box

Can you please look in to why I am not hearing anything back

[Jared Brooks]

Looks like inexcusable behavior on the part of 1bet. Until I see a satisfactory explanation, I will avoid that book like the plague and tell my friends to do the same.

As for those saying "why did you leave 5000 with them? It's not a bloody bank":

lots of punters are playing with way more than that, and it's time consuming to move money in and out each time you want to bet. Time is money.

Also: For non-crypto players it's riskier to move funds all the time as it increases the chance of getting flagged. Crypto players have to be concerned with currency risk and/or getting flagged.

For all intents and purposes these books should be like banks for your funds. If they aren't solid enough, then we as a community should be out here holding their feet to the fire.

[lonnie55]

Looks like inexcusable behavior on the part of 1bet. Until I see a satisfactory explanation, I will avoid that book like the plague and tell my friends to do the same.

As for those saying "why did you leave 5000 with them? It's not a bloody bank":

lots of punters are playing with way more than that, and it's time consuming to move money in and out each time you want to bet. Time is money.

Also: For non-crypto players it's riskier to move funds all the time as it increases the chance of getting flagged. Crypto players have to be concerned with currency risk and/or getting flagged.

For all intents and purposes these books should be like banks for your funds. If they aren't solid enough, then we as a community should be out here holding their feet to the fire.

I agree with what you said but as far as 1bet, 18bet, Babibet are concerned, they don't limit players

[teddybreak]

I have filled in a new complaint form, hoping to get a reaction this time.

[teddybreak]

Also I have noted 1Bet have changed the wording regarding the rule they based their decision on:
From: 3.16. The customer holds the responsibility to actively maintain their own account. Should an account be inactive for 6 consecutive months or longer, 1BET reserves all rights to terminate the customer's account and therefore; all outstanding balances are forfeited.

To: 3.16. Accounts having no recorded activity for a period of 6 months are considered to be inactive. Should an account be inactive for 6 consecutive months or longer (no deposit and betting/gaming activity), 1bet reserves all rights to terminate the customer's account and therefore; all outstanding balances are forfeited.

So they have actually added 'no deposit and betting/gaming activity' which wasn't there before

[infotimbo]

this really is a stupid rule. Personally I am not using 1bet anymore at the moment (due to the incidents mentioned on here), but I still have some open long term bets with them, which would only be settled after the 6 months timeframe - sounds like I may need to deposit a couple of Euro again, to be on the safe side.

[infotimbo]

this really is a stupid rule. Personally I am not using 1bet anymore at the moment (due to the incidents mentioned on here), but I still have some open long term bets with them, which would only be settled after the 6 months timeframe - sounds like I may need to deposit a couple of Euro again, to be on the safe side.

I asked the customer service about this, and it is the case indeed: having running bets doesn't count as "activity". If I don't deposit money and place some small bets, my account will be closed, no matter if there are open bets or not.

[Optional]

I asked the customer service about this, and it is the case indeed: having running bets doesn't count as "activity". If I don't deposit money and place some small bets, my account will be closed, no matter if there are open bets or not.

Absolutely ridiculous rule.

Never seen a group of books so blatantly make and cite rules that even appear against common law principals.

[KittiP]

Did anything happen with this ?

[horja1]

[teddybreak]

Did anything happen with this ?

I got contacted back by people from SBR who were going to help me. I provided/forwarded all the info I had to the woman who was eventually going to assist me. But It's been a while since I received the last update so I have now asked what the current situation is.

[teddybreak]

Update: SBR is getting the silent treatment from 1bet, so they are saying they can't do much for me either.


I asked if there was anything else I could try. Shari (the SBR-representative) said I could consider filing a lawsuit, but that would mean high cost and low chance of getting anything out of it.

Is there anything else you would advise me to do? Should I try to contact the organisation (don't know who it is for now) 1bet is regulated by?

[rangerz2478]

I agree with what you said but as far as 1bet, 18bet, Babibet are concerned, they don't limit players

Besides the fact they steal from players any chance they get, I can 100% confirm this is not true.

[rangerz2478]

Hope you get paid OP.

[lonnie55]

Besides the fact they steal from players any chance they get, I can 100% confirm this is not true.

Prove it

[lonnie55]

Update: SBR is getting the silent treatment from 1bet, so they are saying they can't do much for me either.


I asked if there was anything else I could try. Shari (the SBR-representative) said I could consider filing a lawsuit, but that would mean high cost and low chance of getting anything out of it.

Is there anything else you would advise me to do? Should I try to contact the organisation (don't know who it is for now) 1bet is regulated by?

It's a shame SBR gives a f*ck

This is, for sure, one of the biggest scandals in the industry and they didn't even mention a word in their news section

I'm disappointed

[rangerz2478]

Prove it

They kicked me out but I was limited to 1 euro per bet in all markets.

[lonnie55]

They kicked me out but I was limited to 1 euro per bet in all markets.

Sure. Whenever I ask someone to prove it, they can't.

[rangerz2478]

Sure. Whenever I ask someone to prove it, they can't.

What reason would i have to lie? To showoff to strangers on the internet that an awful book kicked me out? Yea sounds worth it.

[lonnie55]

What reason would i have to lie? To showoff to strangers on the internet that an awful book kicked me out? Yea sounds worth it.

Lol. YOU quoted my post saying that I am wrong but you can't even prove your claim. F*ck off.

[rangerz2478]

Lol. YOU quoted my post saying that I am wrong but you can't even prove your claim. F*ck off.

K I'll email them to open back up my account so I can prove it to Lonnie55 on SBR.

But in all seriousness, I will admit I was wrong. I thought 1bet was the sister site of 1xbet/bit. This apparently is not the case. I have not played at 1bet.

[teddybreak]

It's a shame SBR gives a f*ck

This is, for sure, one of the biggest scandals in the industry and they didn't even mention a word in their news section

I'm disappointed

Don't know if this classifies THAT big.

But they (SBR) said there's basically nothing more they can do if 1Bet refuses to have contact with them. So I'm now looking if there's anything I can do myself.

[lonnie55]

Don't know if this classifies THAT big.

It definitely does: https://www.sportsbookreview.com/for...g-scandal.html