Good afternoon.
I have a problem with 1xBet that I will explain:
On 23-12-2016, I registered on 1xBet and made a deposit of 100 € for Skrill with the email: -email-@gmail.com.
I made several bets and won with a total of € 3372.
Then, 1xBet request me for the following documents by email:
- Citizen Card;
- Print Screens of the Skrill account;
- Selfie;
- Selfie, where you can see the emails received from 1xBet.
Then, 1xBet request me the following documents by mail:
- Citizen card authenticated by governmental entity;
- Print Screens of the Skrill account.
Documents sent by mail were only received the fifth time they were sent (they were received on 06-06-2018).
On 10-06-2018 the 1xBet request me extra information (they are nonsense questions) which are as follows:
1. Your account number.
2. What device was used to take the photos?
3. What applications were used to transfer the photos from the device to your PC? If no applications were used and the files were sent directly from the device, please indicate this.
4. Did you use any software to modify the documents provided? If yes, please indicate the programs you have used.
5. If any documents have been modified, provide a list of changes and indicate the purpose of your actions.
6. When printing the photos, did you use the same photos that were sent to us by email? Or did you edit the photos before printing them?
I had to mail these questions (it was already sent) ... This does not make any sense.
These questions are asked to all the users who are cheated (can see in the link below).
Notes:
- 1xBet has all the proof of my identity and refuses to pay the amount I won;
- To resolve this case, 1xBet should pay me the value of € 3372 for the account Skrill -email-@gmail.com (account that made the deposit);
- 1xBet is cheating customers. You can check out more cases exactly like this on the following link: https://www.sportsbookreview.com/for...nt-1742-a.html (este é apena um exemplo).
I have a problem with 1xBet that I will explain:
On 23-12-2016, I registered on 1xBet and made a deposit of 100 € for Skrill with the email: -email-@gmail.com.
I made several bets and won with a total of € 3372.
Then, 1xBet request me for the following documents by email:
- Citizen Card;
- Print Screens of the Skrill account;
- Selfie;
- Selfie, where you can see the emails received from 1xBet.
Then, 1xBet request me the following documents by mail:
- Citizen card authenticated by governmental entity;
- Print Screens of the Skrill account.
Documents sent by mail were only received the fifth time they were sent (they were received on 06-06-2018).
On 10-06-2018 the 1xBet request me extra information (they are nonsense questions) which are as follows:
1. Your account number.
2. What device was used to take the photos?
3. What applications were used to transfer the photos from the device to your PC? If no applications were used and the files were sent directly from the device, please indicate this.
4. Did you use any software to modify the documents provided? If yes, please indicate the programs you have used.
5. If any documents have been modified, provide a list of changes and indicate the purpose of your actions.
6. When printing the photos, did you use the same photos that were sent to us by email? Or did you edit the photos before printing them?
I had to mail these questions (it was already sent) ... This does not make any sense.
These questions are asked to all the users who are cheated (can see in the link below).
Notes:
- 1xBet has all the proof of my identity and refuses to pay the amount I won;
- To resolve this case, 1xBet should pay me the value of € 3372 for the account Skrill -email-@gmail.com (account that made the deposit);
- 1xBet is cheating customers. You can check out more cases exactly like this on the following link: https://www.sportsbookreview.com/for...nt-1742-a.html (este é apena um exemplo).
