Heritage Down?

nyplayer33 · 01-19-15, 12:41 AM

backup site is up for me

Jnas · 01-19-15, 07:16 AM

I know heritage didn't want to go down but in the end it probably saved them a ton of dough. Joe Public cleaned up yesterday

sourtwist · 01-19-15, 03:01 PM

Someone pm me backup site please. Thank you.

sourtwist · 01-19-15, 03:21 PM

Nevermind. Got it

bobtoma · 01-19-15, 05:11 PM

Ok superbowl weekend

evo34 · 01-22-15, 02:14 AM

Anyone else still having problems connecting? I'm about 50/50 to connect over the past 24 hours.

LT Profits · 01-22-15, 10:13 AM

Originally posted by evo34

Anyone else still having problems connecting? I'm about 50/50 to connect over the past 24 hours.

I have had no problems whatsoever since Saturday, but others have said they were down on Sunday-Monday. Maybe regional?

yisman · 01-22-15, 10:33 AM

been fine for me last few days

bobtoma · 01-22-15, 01:31 PM

No problems here..

KRIT · 02-08-15, 03:20 PM

Damn down again.

Their mobile site worked fine for me, and first time i used it but shit is impossible to navigate. I was looking to fill an open parlay and couldn't even figure out how to do that. Seemed like straight bets were only menu option.

KRIT · 02-08-15, 03:23 PM

Now neither mobile or regular site work. Greatttt.

ehp6737 · 02-08-15, 03:28 PM

Down for me as well.....ughhh

orisbumplut · 02-08-15, 03:31 PM

Wouldn't surprise me if Heritage is down for the count.

PackAttack98 · 02-08-15, 03:32 PM

Im on it fine

cloverfield · 02-08-15, 03:32 PM

Originally posted by orisbumplut

Wouldn't surprise me if Heritage is down for the count.

KRIT · 02-08-15, 03:34 PM

Originally posted by orisbumplut

Wouldn't surprise me if Heritage is down for the count.

Why do you say that?

Anyways, it's back up for me. Really sucks because it was down for about 20 minutes when I really wanted to get a bet in.....

orisbumplut · 02-08-15, 03:37 PM

Wouldn't surprise me if Heritage is down for the count.

orisbumplut · 02-08-15, 03:37 PM

Cuz Heritage ain't what it used to be. Not even close

KRIT · 02-08-15, 03:48 PM

Originally posted by orisbumplut

Cuz Heritage ain't what it used to be. Not even close

How so? I've been with them for a few years now and they're top notch all around. Maybe we have just had different experiences.

LT Profits · 02-08-15, 04:12 PM

Backup site is working fine. The one with the numbers.

orisbumplut · 02-08-15, 10:09 PM

Originally posted by KRIT

How so? I've been with them for a few years now and they're top notch all around. Maybe we have just had different experiences.

I guess you like shabby customer service, waiting until 30 seconds before the 2nd half begins before you get their 2nd half lines and you must really love winning 20% of the hands in their casino. Very top notch.

Rollins08 · 02-09-15, 10:47 AM

The sad thing is that with online gambling in the US, all a book needs to do is be able to pay and they are considered top notch. I would love to see some competition so that books worked on customer service and actually had legit casino's.

terptigerbuff · 02-09-15, 11:29 AM

Check those Heritage Balances Today

I logged into my account this morning and tried to place a wager. I get a message that tells me the amount I'm trying to wager exceeds my balance of zero. I check my account history and it says a zero balance as they put a debit on there to zero out my account with the comment "zero account balance" under description. It was done at 9:27 this morning. I called and got a nice guy named Bruce who put me on hold and says it was fixed and was a computer glitch. I asked for more details that he couldn't provide. He then transfers me to a supervisor named Gabe. This guy could give a rat's behind about helping anyone. I asked what happened and he says "we took your money, we now fixed it, what's the problem". I explained it is a bit alarming to see my money gone. His response in a nutshell was that shit happens. Not a once does Gabe even think about apologizing for the inconvenience. Check those account balances today guys.

KC · 02-09-15, 11:37 AM

Originally posted by terptigerbuff

I logged into my account this morning and tried to place a wager. I get a message that tells me the amount I'm trying to wager exceeds my balance of zero. I check my account history and it says a zero balance as they put a debit on there to zero out my account with the comment "zero account balance" under description. It was done at 9:27 this morning. I called and got a nice guy named Bruce who put me on hold and says it was fixed and was a computer glitch. I asked for more details that he couldn't provide. He then transfers me to a supervisor named Gabe. This guy could give a rat's behind about helping anyone. I asked what happened and he says "we took your money, we now fixed it, what's the problem". I explained it is a bit alarming to see my money gone. His response in a nutshell was that shit happens. Not a once does Gabe even think about apologizing for the inconvenience. Check those account balances today guys.

Surprising to hear this,they have always been top notch.

terptigerbuff · 02-09-15, 11:42 AM

I was shocked as well. I have been a very faithful loser there for many years way before Bet Jamaica went down. Gabe is the only one I ever have any problems with. I just wish they were honest with me instead of saying a computer glitch just affected me. And a simple I'm sorry would have been nice instead of his screw off attitude.

Spedizzo · 02-09-15, 11:44 AM

I think you guys are acting like sissies

There was a mistake and they fixed it

You want them to apologize like they are running a Bed Bath and Beyond chain where the customer comes first??

This isn't an ethical business guys. As long as they fix their mistakes and pay me on time when I make a withdrawal I could care less if there was a message that said: "we hope you fukkin lose" as a confirmation message when I place a bet

Optional · 02-09-15, 12:02 PM

Originally posted by terptigerbuff

I logged into my account this morning and tried to place a wager. I get a message that tells me the amount I'm trying to wager exceeds my balance of zero. I check my account history and it says a zero balance as they put a debit on there to zero out my account with the comment "zero account balance" under description. It was done at 9:27 this morning. I called and got a nice guy named Bruce who put me on hold and says it was fixed and was a computer glitch. I asked for more details that he couldn't provide. He then transfers me to a supervisor named Gabe. This guy could give a rat's behind about helping anyone. I asked what happened and he says "we took your money, we now fixed it, what's the problem". I explained it is a bit alarming to see my money gone. His response in a nutshell was that shit happens. Not a once does Gabe even think about apologizing for the inconvenience. Check those account balances today guys.

Didn't the first nice guy Bruce apologize?

Rollins08 · 02-09-15, 12:28 PM

Originally posted by Spedizzo

I think you guys are acting like sissies

There was a mistake and they fixed it

You want them to apologize like they are running a Bed Bath and Beyond chain where the customer comes first??

This isn't an ethical business guys. As long as they fix their mistakes and pay me on time when I make a withdrawal I could care less if there was a message that said: "we hope you fukkin lose" as a confirmation message when I place a bet

Spedizzo, if people aren't going to talk about issues with books then why even have an SBR website? This isn't the first complaint about Gabe. I've spoken to him with bigger issues. The guy could care less about anything.

cloverfield · 02-09-15, 02:02 PM

I don't have any personal experience with Gabe but everyone else I have spoken to there when a small issue arises has been excellent.

Perhaps Gabe just comes off as a bit brash and it's his personality. Not everyone is going to offer you a wet wipe for your ass.

blackbox · 02-09-15, 03:39 PM

When Herman and Shayla went to Heritage from BET-JAM - I would always ask for their assistance-- they left and now I am reluctant.

orisbumplut · 02-09-15, 09:49 PM

It takes time for Heritage to get their halftime lines from the real books. Quite sad.