BET365 - This book is down! DANGER TO CUSTOMERS

YorkHunt · 09-13-11, 04:42 PM

And you just joined...hmm

shaunovery · 09-13-11, 04:50 PM

I didn't understand a word of that rant I've got a account with them they are good

Coach Potato · 09-13-11, 04:51 PM

in my opinion bet365 is one of the best book out there for people with a smaller bankroll. Ive been using them for the last year and have had no problems.

jjgold · 09-13-11, 04:53 PM

One of top 15 books in world

RBalieiro · 09-13-11, 04:55 PM

I ask to close my account, because I was unhappy with all this problem

I ask to transfer me to one supervisor team support, and they not transfer me to one:

Jill T has joined this chat.

You are now chatting with Jill T.

Jill T Hello, welcome to Bet365 Live Chat. How may I help you?

Rodrigo Hello

Rodrigo Transfer me to one supervisor Bet365, please

Jill T Can I take your username and four digit security number please?

Rodrigo Say to me only this: exist one supervisor on line now or not?

Rodrigo Only this that I need to know, Jill

Jill T There is more than one supervisor

Rodrigo I need to speak with one supervisor, only for one or two minutes
Rodrigo If can you transfer me to one, I thank you a lot by this to you

Jill T What is the problem you wish to discuss?

Rodrigo My problem about my bonus mobile

Rodrigo

Jill T I am sorry there a no supervisors available at the moment.

Rodrigo "Jill T There is more than one supervisor. it depends on what your issue is."
Rodrigo "Jill T I am sorry there a no supervisors available at the moment."

Rodrigo What is this? Please
CHAT ENDED...

Glitch · 09-13-11, 04:55 PM

they're good and they cashed me out.

however along the lines of scam bonuses- some chick name emily that works there popped up in a chat box while i was playin blackjack there and was talkin my head off about some bonus.

then she said it had a 14x rollover. i told her to never message me with some stupid shit like that again. not my exact words but pretty close.

also i tell them twice a week that they have the worst live chat help ive ever seen.

bigboydan · 09-13-11, 04:56 PM

First off, Welcome to the SBRforum

Bet365 (SBR Rated A-) has been known to close players accounts rather prematurely from time to time so I can't say I'm surprised by their actions in regards to this type of issue. If you feel you need some assist with this matter then please feel free to fill out a complaint form and one of my colleagues will be more than happy to inquire to them on your behalf sir.

Bcatswin · 09-13-11, 04:59 PM

Very professional bbd

YorkHunt · 09-13-11, 05:03 PM

Maybe they think since your english is so poor....that you work there.

Glitch · 09-13-11, 05:04 PM

now i actually read your post. you are not the first person to complain about this here in the last 10 days or so.

flashing the bonus on and off at their convenience.

hawley · 09-13-11, 05:06 PM

Originally posted by Glitch

now i actually read your post. you are not the first person to complain about this here in the last 10 days or so.

flashing the bonus on and off at their convenience.

There was another thread within the past two weeks but unfortunately again the english was not the best and it made it difficult to understand the issue.

I got my bonus at BET365 no problem after placing a mobile bet.

RBalieiro · 09-13-11, 05:08 PM

I would like to continue play there, but with injustice, not

I like of all correctly. I will to continue waiting for they and my bonus

hawley · 09-13-11, 05:09 PM

Originally posted by RBalieiro

I would like to continue play there, but with injustice, not

I like of all correctly. I will to continue waiting for they and my bonus

Maybe getting SBR involved is a good option as the language barrier will make discussions incredibly difficult.

shari91 · 09-13-11, 05:10 PM

Hi RBaliero: I also received this bonus offer as well and it ended up in my account and worked. I made my 3 bets within a few hours and received my money quickly.

So did you do this in these steps: 1. Go on your mobile phone and place a bet. 2. Whatever your bet is (max 100AUD), you have to roll it over 3x. 3. Once it's over 3x it'll turn to green in your cashier.

BUT: If you live in one of these countries you don't qualify: Russia, Ukraine, Armenia, Vietnam, Belarus, Croatia, Serbia, Lithuania, Kazakhstan, Latvia, Slovenia, Georgia, Moldova, Macedonia, Romania, Poland, Portugal, Bulgaria, Czech Republic, Hungary, Slovakia, China, Taiwan.

Do you live in one of those countries?

RBalieiro · 09-13-11, 05:11 PM

If this all to be one bug of site, and they see this and credit my bonus mobile, I speak here and delete my topic in same moment

I only want the correct, the just. I bet as say in terms and conditions, and I would like of my bonus promised. This not is ask a lot, in my opinion

RBalieiro · 09-13-11, 05:12 PM

Not, I am from Brazil

shari91 · 09-13-11, 05:14 PM

Ok. How about I try to help you? Can you PM me your email address?

DON'T POST IT ON HERE. Hit Message Me and send it to me.

RBalieiro · 09-13-11, 05:22 PM

Jill T The supervisor is currently dealing with other customers

He speak this, but not transfer me to one

Only I cannot to speak one supervisor?

hawley · 09-13-11, 05:24 PM

Have you sent Shari a message?

Glitch · 09-13-11, 06:07 PM

next time they tell you the supervisor is busy, tell them that you will wait.

shari91 · 09-13-11, 06:13 PM

Originally posted by hawley

Have you sent Shari a message?

Unfortunately, no.

Should he return, can you please encourage him to fill out an SBR complaint form? It's 9:15am here and I'm ready to do some kiddie stuff but I don't want to strand him.

Roxxyfish · 09-13-11, 06:17 PM

all 4 Bonus offers i had in the past 8 weeks are ridiciously credited to my account in no time,and my withdrawals were in my neteller account in under 60 minutes, what a scam

bigboydan · 09-13-11, 06:22 PM

No worries Shari. I'll make sure this gentlemen's issues with Bet365 are resolved during your off time.

SportsMushroom · 09-13-11, 06:23 PM

just wanted to add this:

have you taken up the mobile bonus in the past? if you have taken it once you are not eligible to get it a second time

RBalieiro · 09-13-11, 06:55 PM

Hello

They resolved my problem, and credited my bonus now. Thank you to all you here!

bigboydan · 09-13-11, 07:08 PM

Thank you for reporting back and letting us all know that this matter has been rectified to your satisfaction sir.

mrmoney23 · 11-18-11, 08:23 PM

For those looking for more recent posts. Bet365 is a scam. If you don't believe me, try and do a withdrawal. You will not get paid, and those who come to the defense of this sportsbook probably works for the sportsbook. Do yourself a favor, RUN the other way.

poloyol · 11-19-11, 09:05 AM

When a company tries to pull a fast one on u for any type of reason,do not do business with them.These so called errors r done purposely,that's what separates great companies with average companies.

jjgold · 11-19-11, 09:09 AM

solid book

Books is so big of course some players have issues

poloyol · 11-19-11, 09:12 AM

very true JJ

numismatist · 11-19-11, 09:15 AM

ugh. when my rollover is complete from my initial deposit bonus (almost there) I am planning on making a withdrawal. i am frightened from all the stories that I am going to have do jump through hoops.
wish me luck.

Coach Potato · 11-19-11, 09:18 AM

i've used the book for around a year and have had no issues with it so far. Every time i wanted to withdrawl the money was in my account within a couple of days. The book is so book and they have alot of sports to wager. The live betting is also great, the book is pretty big over here in europe.

poloyol · 11-19-11, 09:21 AM

U wont have issues when dealing with good books,what i used to do was withdraw small amounts at a time every month and don't make your bankroll get to high.

poloyol · 11-19-11, 09:25 AM

And if you start winning,this may sound absurd...purposely lose a couple of games,deposit some money and then withdraw,withdraw,deposit,withdraw (get the pattern) always make sure your up money,be patient.