Is matchbook ripping me off?

SBR Lou · 06-12-08, 06:24 PM

Originally posted by Wheell

Again, e-mail them, this is something they have no real choice but to correct. If need be SBR can handle this.

fingas · 06-12-08, 06:40 PM

i can't stop thinking about the studity they are telling you.

So betting on the YES option is like backing in a regular bookie, no doubts about it.

But i'd like you to ask them this:

When do you get any winnings from placing a bet on the option
DRAW TO WIN NO

Because as i read, placing a bet on Holland to win NO is a push if it ends as a draw, and should be a lost bet if france wins, right?

And placing a bet on France to win NO is a push if it ends as a draw and a lost bet it holland wins.

AND what about if you place a bet on the DRAW TO WIN NO?

Which team will they choose to claim that it's a push for one team and a lost bet for another?

What's their criteria?
Alfabetic order?
Fifa rankings?
Prettier names?

bettilimbroke999 · 06-12-08, 06:45 PM

Matchbook CS doesn't even argue logically, they claim that all runners are part of one market when they are clearly not, there is a yes/no for each event just like Betfair, each event is a separate wager that the person can either back or lay, but matchbook keeps the backs money and pushes the lay money

, fukin ass clowns that work there just claim this is "matchbooks way" of grading soccer

, interpretation we spent your 110 on a CR hooker

AGENT99 · 06-12-08, 06:53 PM

let me say this.as a guy that has been betting soccer longer than i can remember matchbook is not ripping anyone off.im not good at trying to explain this but if you look at the odds you will figure it out.see on a team to win and you put no its alot lower than the other team bet to win.just look at italys game tomorrow and i think you will figure it out.good luck.

bettilimbroke999 · 06-12-08, 06:57 PM

Originally posted by AGENT99

let me say this.as a guy that has been betting soccer longer than i can remember matchbook is not ripping anyone off.im not good at trying to explain this but if you look at the odds you will figure it out.see on a team to win and you put no its alot lower than the other team bet to win.just look at italys game tomorrow and i think you will figure it out.good luck.

Makes no sense whatsoever, you should put in an application for matchbook CS.

fingas · 06-13-08, 02:51 AM

Originally posted by AGENT99

let me say this.as a guy that has been betting soccer longer than i can remember matchbook is not ripping anyone off.im not good at trying to explain this but if you look at the odds you will figure it out.see on a team to win and you put no its alot lower than the other team bet to win.just look at italys game tomorrow and i think you will figure it out.good luck.

Demonstrate your theory!!!!

I have demonstrated that their NO odds are similar like laying that outcome at betfair, of course the NO are much lower that the YES, it's all because if you bet on the NO, you are betting on 2 outcomes (like when you laying a team at betfair) while if you bet on the YES you are only betting on 1 outcome out of 3.

demonstrate!!!!

Ganchrow · 06-13-08, 07:25 AM

From Matchbook Trading:

The rules for three-way soccer markets are pretty unambiguous. Every game has the following options:

Team A to win yes/no
Team B to win yes/no
Draw yes/no

If you bet on Team A to win (yes), you win only if Team A wins outright. If you bet on Team A to win (no), you win if either Team B wins or if there is a draw.

I am looking into the specific markets cited to make sure they were graded correctly. If there really was a draw and Matchbook graded the Team A to win (no) bet as a loser or a push, then we will correct that immediately.

In the meantime, please pass on our sincere apologies to Bettilimbroke for the tortured explanation he received over live chat.

fingas · 06-13-08, 09:04 AM

Ganchrow, that's all we have defended until now.

Glad they finally recognize they were wrong.

Acording to the bets that Bettilimbroke made in soccer he made a bet on chelsea-man utd Champions League final betting on the Chelsea to win NO and it resulted as a push, so this one should be a winning bet.

also he placed a bet on Poland to win NO, and he got another push bet, which should also be a winning bet

Stumpage · 06-13-08, 09:11 AM

Wow.....Note to self: Don't bet soccer at matchbook

Stacocakes · 06-13-08, 10:08 AM

Did you end up getting paid or still talking with them?

SBR Lou · 06-13-08, 10:10 AM

Ganch,

I believe Betlil also said this happened once before, if he has the ticket # for that might as well kill two birds with one stone.

sportsfanatic · 06-13-08, 10:15 AM

*deleted*

Is there a delete post button somewhere. I hate editing my posts and typing *deleted*.

Ganchrow · 06-13-08, 10:16 AM

Originally posted by crazyl

Ganch,

I believe Betlil also said this happened once before, if he has the ticket # for that might as well kill two birds with one stone.

Yeah, anyone impacted by this should definitely e-mail his username and trade info to trading@matchbook.com.

MrX · 06-13-08, 11:59 AM

Originally posted by Matchbook Trading

In the meantime, please pass on our sincere apologies to Bettilimbroke for the tortured explanation he received over live chat.

I'm really glad they called this one properly.

I might have have lost it if I was on the other end of that particular chat.

bettilimbroke999 · 06-13-08, 12:06 PM

Muchos gracias to Ganch for his help on this matter

. Since matchbook is currently down I am unable to see if they added the 110 to my account yet so I will post back in this thread when they do. I was certain that I was correct on this matter but was unable to make any headway with matchbook CS that no to win wagers should be graded as a win when the match is drawn, clearly Ganch and 99% of the posts in this thread agreed with me. It has also become apparent to me that CS at matchbook truly needs to be more experienced in sports gambling, myself and 99% of the posters here picked up on this misgrade immediately while I talked to matchbook CS for 40 mins (2 20 min convos) both on the phone and in live chat which I posted in this thread and was unable to convince either CS agent that "no to win" soccer bets on Team A win on either a draw or a loss for Team A. Once again, thanks for the help Ganch, you saved me 110 bucks I had given up on, much appreciated and a case of beer will greet you in Vegas.

MrX · 06-13-08, 12:14 PM

I think they wanted your $110 so bad that instead of settling up, they unplugged the servers and skipped town.

bettilimbroke999 · 06-13-08, 12:32 PM

Originally posted by MrX

I think they wanted your $110 so bad that instead of settling up, they unplugged the servers and skipped town.

Might've been a bigger problem than just me, this issue may have cost em a good amount of money, not sure how many other wagers were incorrectly graded this way.

Wheell · 06-13-08, 12:39 PM

They have to fix their root soccer coding and correctly regrade all previous soccer wagers. I'd cut them a little slack and let them take some downtime while they code and reboot the system.

bettilimbroke999 · 06-13-08, 01:21 PM

Matchbook is back up and the 110 bucks was put in my account

bettilimbroke999 · 06-13-08, 06:21 PM

Matchbook also added a 100 Comm. credits to my account just now. The matter was handled extremely professionally once Ganch got in touch with someone at matchy who actually knew what they were talking about.