Been on hold with BetPhoenix CS for 20 min now, tryin to make deposit

obamaismyuncle · 10-08-10, 04:39 PM

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

obamaismyuncle · 10-08-10, 04:39 PM

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

obamaismyuncle · 10-08-10, 04:40 PM

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

obamaismyuncle · 10-08-10, 04:40 PM

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

obamaismyuncle · 10-08-10, 04:42 PM

Still on hold

obamaismyuncle · 10-08-10, 04:43 PM

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

SportsMushroom · 10-08-10, 04:45 PM

dont give them your money, I would wait until they answered and tell them they just lost a customer

thepig · 10-08-10, 04:45 PM

I had the same problems there. Don't play there anymore.

B1GER1C828 · 10-08-10, 04:45 PM

we definatly needed updates every minute. thanks.

BP sux neway.

obamaismyuncle · 10-08-10, 04:46 PM

All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly.

milwaukee mike · 10-08-10, 04:48 PM

i have said this before and i'll say it again

bet phoenix's customer service is terrible, and because of that they cannot be considered an "a" rated book or even "b" imho

obamaismyuncle · 10-08-10, 04:48 PM

You are now chatting with 'Drew'
*******************: i have been on hold for over 20 minutes
Drew: Let me connect you to an account managerr on that
**********************lol
*******************im tryin to deposit and you guys do not want me to, what a joke

obamaismyuncle · 10-08-10, 04:49 PM

yep, fukk these guys

obamaismyuncle · 10-08-10, 04:51 PM

this has gotten down right funny

Please wait while I transfer the chat to 'Kennedy'.

milwaukee mike · 10-08-10, 04:52 PM

last time i started a thread about wasting an hour getting a $50 free play, at least 5 people here said "who cares you got a free play you shouldn't complain"

so of course bet phoenix takes advantage of the fact that there are people out there who will put up with this shit
i am not one of them

obamaismyuncle · 10-08-10, 04:52 PM

Originally posted by B1GER1C828

we definatly needed updates every minute. thanks.

BP sux neway.

Does mommy and daddy know that their fat little pudgy kid is betting on sports?

obamaismyuncle · 10-08-10, 04:53 PM

I'm just waiting here to actually get to a live person so I can tell them to **** off.

obamaismyuncle · 10-08-10, 04:57 PM

Please wait for a site operator to respond.
You are now chatting with 'Harry'
Harry: Hello. How may I assist you?
Mr. Big Kawk: yea harry I have been waiting for over a 1/2 hr on live support trying to make a deposit, what's the deal?

obamaismyuncle · 10-08-10, 05:06 PM

still on hold

jjgold · 10-08-10, 05:19 PM

unreal

Play at another book

milwaukee mike · 10-08-10, 05:22 PM

Originally posted by jjgold

unreal

Play at another book

this

on a friday afternoon with no games starting for more than an hour this is inexcusable

and me continuing to read about it, knowing full well how awful they are is also pretty dumb

SBR Lou · 10-08-10, 05:30 PM

BetPhoenix had a technical mishap with live chat for a few minutes. They've told us that it is back up & running. If you re-connect you should be fine.

obamaismyuncle · 10-08-10, 05:32 PM

Originally posted by Lou

BetPhoenix had a technical mishap with live chat for a few minutes. They've told us that it is back up & running. If you re-connect you should be fine.

nope, want nothing more to do with these guys.

acarmelo1 · 10-08-10, 05:42 PM

crazy stuff

emoney · 10-08-10, 06:32 PM

Originally posted by obamaismyuncle

Does mommy and daddy know that their fat little pudgy kid is betting on sports?

tltaylor89 · 10-08-10, 06:34 PM

Hell RIchard is always at EOG talk to him

milwaukee mike · 10-08-10, 08:35 PM

yeah since they own the place across the street how well will they treat sbr forum members that aren't on eog?

Salmon Steak · 10-08-10, 08:56 PM

I went through a bunch of bs with bookmaker the other night. three live chats and a few phone calls later (two never got picked up)(third I was on hold for ten min) and i'm ready for the NHL season. I hope my cash outs won't be that much of a nightmare... they are a A+ book right?

bluefish · 10-08-10, 10:29 PM

Pick up the phone and call you nitwit.

Fishhead · 10-08-10, 10:43 PM

Originally posted by jjgold

unreal

Play at another book

thepig · 10-08-10, 11:08 PM

dont play there they suck

betphoenix · 10-09-10, 12:23 AM

The live chat service dropped for about 15 minutes close to post of the games earlier. I apologize for any interruption of service, but this was not something under our control. In any case where there may be an issue with chat service, we are available by email or phone immediately.

Jrod124 · 10-09-10, 12:36 AM

play at a another shop. Horrible dude

bachngocduong · 10-09-10, 07:37 AM

live chat at betjamaica the same