Firefox users, We need your help.

[shari91]

Yes Shari ... I've even logged it with Level3 as a "site user complaint" and they have responded back that their Miami boys are looking into it. I can get into the forum via a UK proxy no problems but if I try direct from here in Cyprus the browser just sits and never completes a page load at all

Yeah, my page loads were really strange - that's why I assumed SBR was playing with my account somehow. Instead of popping up with the error message 'problem responding, check your browser settings, network connection, etc' the page just sat there. At one point I went to have a shower and made some lunch and when I came back it was still trying to load instead of just timing out eventually. Very strange.

[i4jelway7]

forgive me if this is a duplicate but i didn't read all the through the previous posts:

had emails today with willie bee and he incated it was my problem but i use internet explorer. both my home and office computers are on lynksys routers. couldn't get to sbr forum until i by-passed the router and now works fine. did something change in / on your security? worked fine on sat but useless on sunday and today ( until now).

I have the exact same problem, I also have a linksys router, and if I bypass the router everything is ok, but once you plug in the router the site does not load anymore unless you use a proxy server (hint new ip address) my buddy across town has a linksys router, same problems and this is happening with all browsers. It seems the problem is IP based, with no router I have a different IP address that works, once I plug up the router, I now have a different IP than when I'm not on the router and it will not load the site.... seems there is some IP blocking somewhere or a problem w/ routing tables

[SBR Lou]

also cant get into the my points page. i click it and it makes a sound as if i clicked it but nothing happens

Do you use IE? I remember having some popups blocked even if a new window was launched and I'd get a sound.

I've forwarded your comment to our tech staff for closer review. If you can tell us the browser you're using when attempting to access http://store.sbrforum.com/log/bradthebloke it could help narrow down the issue.

[Trident]

I had the same problem from Texas so its not distance. The problem was completely solved by uninstalling FF and reinstalling the latest version.

Every time they release a new version I reinstall as well and it solves what ever bugs you have on certain sites.

[wrongturn]

Sometimes I can't open up a few threads, sometimes the site is slow. Often the SBR odds does not work. But problems come and go without me doing anything. Don't know if it is server problem, network problem or browser problem. Could be one of those or combination kind.

[ivanator]

Thank you for your help guys, we are getting closer and closer to smoothing out all the hiccups.

Sometimes I can't open up a few threads, sometimes the site is slow. Often the SBR odds does not work. But problems come and go without me doing anything. Don't know if it is server problem, network problem or browser problem. Could be one of those or combination kind.

I will be sending you a pm to diagnose. Thanks!

[wrongturn]

I have the exact same problem, I also have a linksys router, and if I bypass the router everything is ok, but once you plug in the router the site does not load anymore unless you use a proxy server (hint new ip address) my buddy across town has a linksys router, same problems and this is happening with all browsers. It seems the problem is IP based, with no router I have a different IP address that works, once I plug up the router, I now have a different IP than when I'm not on the router and it will not load the site.... seems there is some IP blocking somewhere or a problem w/ routing tables

I wonder if some servers now have build-in security feature to temporarily disable access from specific IPs if they think they are under attack (like too many refreshes) from these addresses.

[chachi]

ivanator -

While I can get into the forums and post/etc the 'give points' bit won't work via the proxy I have to use for whatever reason ...

Can you or someone else debit & transfer my current 26 pts to MexicanStallion as a loan repayment for me in the interim ?

[aleem15]

Firefox working fine here as well

[ivanator]

ivanator -

While I can get into the forums and post/etc the 'give points' bit won't work via the proxy I have to use for whatever reason ...

Can you or someone else debit & transfer my current 26 pts to MexicanStallion as a loan repayment for me in the interim ?

Sure thing.

[chachi]

Much obliged thanks ...

[blackbart]

experience problem w/ large threads, opens but it is all code not text. do you want screenshot of this? was solved by clearing cookies or using ie.

[ivanator]

experience problem w/ large threads, opens but it is all code not text. do you want screenshot of this? was solved by clearing cookies or using ie.

A screenshot would be great. I am going to PM you for further details.

[vyomguy]

Threads dont open for me...not all of them...a few of them. Like I just tried to open video by bookmaker...that thread is not opening in firefox.

[ivanator]

Threads dont open for me...not all of them...a few of them. Like I just tried to open video by bookmaker...that thread is not opening in firefox.

Thanks, I'm sending you a PM

[Naz18]

I keep getting that loading circle on the tab even when everything has loaded....only happens on SBR.

Also sometimes the thread does not fully load....like the bottom 1/4 is not loaded including the quick reply box.

[SHADYLANKY]

The only thing I have noticed is if I try to scroll down a page in a large thread before it fully loads the page I won't see the whole page. It might cut off the last 15 posts of the page. If I just wait a extra couple seconds it works fine. It might be my computer or not having a fast connection. It could also be I'm pretty far from my wireless router when it happens. But I don't remember having the issue on any other site. But a little patience and I'm all good.
SBR is doing a great job.

[chachi]

Did a full router powerdown for 1/2 hour, reset everything, still have to use the UK proxy to get in

Interesting thing, run a check on dnssy.com on sbrforum.com. Something is not correct with nameservers as it throws up a mismatch of what one set thinks versus the other ... was there a recent change to any underlying server details, IPs, movements, etc which perhaps was not tidied up properly?

It's very strange, I can wget the URL and index.html is as expected, I can wget "http://forum.sbrforum.com/clientscript/vbulletin_css/style-6863751b-00011.css" and it comes as expected, but browsing attempts in latest versions of firefox, chrome, or opera achieve nothing and just sits with spinner trying to complete the page load. Am running Ubuntu so trying IE is not an option unfortunately.

[chachi]

Hmmm .. able to get in directly without issues and loads relatively quickly by adding to my hosts file the necessary entries for forum/store/etc as overrides so perhaps it is related to the nameserver issue I highlighted in the earlier post.

[i4jelway7]

Looks like the issue has been resolved. The page will now load, whether on the router or not. Ivan what was the problem?

[chachi]

I hope it was something I pointed out in this thread or the other, could use a few thousand points

I dont have the trace issues via Miami anymore I was seeing so maybe me lighting a flame under level3 got something fixed ...

[i4jelway7]

I hope it was something I pointed out in this thread or the other, could use a few thousand points

I dont have the trace issues via Miami anymore I was seeing so maybe me lighting a flame under level3 got something fixed ...

I can access the site ok now but doing a traceroute still shows trace issues in Miami for me... times out after the 10th hop

[chachi]

weird ...

[ivanator]

Thanks guys, it looks like the network issues upstream may be getting better. We are still looking into it. The reason the tracerts are timing out is because the routers are simply blocking the ICMP protocol.

[chachi]

Woo hoo so it was network issues as I surmised ... I can almost smell the points being added to my account

[Mybologne]

I'm using firefox 3.6.8 on windows vista, last 2 days I wasn't to able to get onto sbr, it was just hang. thought it was pc, or internet. oddly when DSI (Diamond sports Int) went down I couldn't get into sbr so I called up DSI, cust service told me that they are having some issues. went on sbr through my blackberry it went through, had to try it a few times but it went through. now that DSI is back up running normally I can get into sbr with no problems.... Don't know if it is related or not, but very odd

[chachi]

Depends where DSIs servers are physically located ... could well have been same routing issue

[inflames]

Im having problems sometimes with pages not being loaded fully so I have to refresh to see all posts and the Quick Reply box. No big deal tho

[chachi]

Hmmm ... all is fine here after a few days of suffering that.

Try adding these three lines to your hosts file and rebooting ...

190.7.198.35 wwww.sbrforum.com
190.7.198.35 sbrforum.com
190.7.198.39 store.sbrforum.com