How to deal w/ EBAY Customer Serice (Video)

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  • G's pks
    Restricted User
    • 01-01-09
    • 22251

    #36
    Originally posted by DrStale
    He sold fake and/or stolen Cartier watches. Kid's a winner.
    Comment
    • fsugolf
      SBR Hall of Famer
      • 07-17-09
      • 6194

      #37
      kid's fcking buried
      Comment
      • G's pks
        Restricted User
        • 01-01-09
        • 22251

        #38
        knowing there are people like Sammy on ebay selling $hit products makes you want to stay away...

        Sammy is barreled in not even bothering to post plays anymore.

        Of course they keep calling you stiffed them $900!
        Comment
        • SamsNCharge99
          SBR Aristocracy
          • 10-22-08
          • 41242

          #39
          wrong G, matter has been resolved after a 2 hour phone conversation, obviously couldn't tape it.

          I now owe them only $125 worth of EBAY fees which is fine

          and I posted plays today

          didn';t like nething yesterday
          Comment
          • Naz18
            SBR MVP
            • 09-10-09
            • 4277

            #40
            You prick...
            Comment
            • G's pks
              Restricted User
              • 01-01-09
              • 22251

              #41
              just think next time you buy something on ebay a prick like sammy might be the seller! Hopefully ebay took care of the guy you ripped off...
              Comment
              • Ralphie1412
                SBR Posting Legend
                • 01-29-08
                • 13963

                #42
                sam you gotta get out of the house buddy.
                "This is why my basketball intelligence is unmatched on this site. I'm sure there are better cappers but no one can tell you the strategies of most coaches before the game even starts "
                Goat Milk
                Comment
                • OMGRandyJackson
                  SBR MVP
                  • 02-07-10
                  • 1680

                  #43
                  Ebay is ****ed. I went through a month long battle with Ebay/Paypal to get a refund for counterfeited item I bought. I had to threaten LEGAL ACTION before they would honor THEIR OWN ****ING POLICY OF BUYER PROTECTION.

                  Sammy you need to deal with this in a more mature way. $900 is enough for them to forward it to credit collectors which is goign to fukk you in the long run. You need to call and call and call until you get someone who speaks english as a first language to explain what happened.

                  If they authorized a refund without your knowledge, payed the guy with their money, and are now asking you to cover it while you have no item returned, you probably have a case against them.

                  Let me see if I understand this situation correctly:

                  You sold an item to a guy. He recieved the item, did not like it. Asked for a refund.

                  Now did you say okay I will refund you as soon as I get the item back or did you just grant the refund?

                  From what I am getting you said once I have the item back you would give a refund. You than never got the item back and ebay went ahead and gave him a refund?

                  Now two things can happen from here: You need a tracker number to prove that he got the package. Than he needs a tracking number to prove you got it returned. As long as you can provide your tracking number you will be fine. Because you never got the package back so he will not be able to prove he shipped it back.

                  The other thing, is did he open this dispute in the resolution center. If he did and you did not provide your side in time, he autowins and your ****ed.

                  If you did reply and they still gave him the refund, you need to call explain your side of the story tell the retard to put your side of the story on file as a note (DO NOT LET THEM TELL YOU THEY CANNOT DO THAT) if the person continues to say they cannot do that ask for a supervisor and tell them to do it. Once you got the note, appeal the dispute. YOu may have to ask for them to appeal the dispute before you explain your side for the note, I cannot remember.

                  This appeal will most likely be denied. Than you call in again and ask why, they will say they are unsure and that they will appeal again. Say okay. It will be denied again. Than you just call in again and say no to their stupid appealing it a third time and just keep persisting. Eventually get to a supervisor.

                  If that goes no where this is your best bet and what worked for me:

                  EMAIL all of these email addresses:

                  jdonahoe@ebay.com
                  john.donahoe@ebay.com
                  exec.relations@ebay.com
                  matthewb@ebay.com
                  billcobb@ebay.com
                  sthompson@paypal.com
                  aucr@paypal.com
                  moldenburg@paypal.com
                  mhentges@paypal.com
                  crme@paypal.com
                  executiveoffice@paypal.com
                  governmentrelations@ebay.com

                  Send the same email to all of them and tell them your side of the story, provide any evidence you can to support your side. End it by tell them you have opened a complaint with the FTC (I actually did in my case), and are considering legal action towards EBay and PayPal.

                  I guarantee you that will raise some heads or get some sort of response, as those are corporate emails of ebay/paypal. Important people high up do not like to see customers emailing them about a problem, especially when legal action is threatened.

                  MAKE SURE you stay PROFESSIONAL in all of this. As soon as you loose your head and start swearing and acting immature, you will most likely loose.

                  If you are lying though and recieved the item back but refuse to give a refund, good luck cause ebay will **** you.
                  Comment
                  • ClipCan
                    SBR High Roller
                    • 02-23-10
                    • 133

                    #44
                    Sammy, explain what product, why its being rejected, why the nit wit said it was whore shit, what ebay did, etc.
                    Comment
                    • G's pks
                      Restricted User
                      • 01-01-09
                      • 22251

                      #45
                      he sells fake watches that do not work to unsuspecting ebay customers...post #43 long winded and unnecessary!
                      Comment
                      • SamsNCharge99
                        SBR Aristocracy
                        • 10-22-08
                        • 41242

                        #46
                        read response #39 on here boys....it took like 2 hours for it to be approved, but problem has been resolved

                        I still owe money which I do owe, but not $910
                        Comment
                        • iceminers26
                          SBR Posting Legend
                          • 10-13-08
                          • 15600

                          #47
                          **** do I hate you Sammy, every time I think I can't hate you anymore you always find away to piss me off even more, you're a waste.
                          Comment
                          • keyboarding
                            SBR Hall of Famer
                            • 07-30-09
                            • 6817

                            #48
                            Kenny Florian lookalike ripping people off. What a fukk. Says "do work" and tries to shortcut through life? Fukkface.
                            Comment
                            • OMGRandyJackson
                              SBR MVP
                              • 02-07-10
                              • 1680

                              #49
                              SO you sold fake shit on ebay and got caught hahaha
                              Comment
                              • G's pks
                                Restricted User
                                • 01-01-09
                                • 22251

                                #50
                                Originally posted by OMGRandyJackson
                                SO you sold fake shit on ebay and got caught hahaha

                                Yes...sad but true.
                                Comment
                                • tltaylor89
                                  SBR Posting Legend
                                  • 06-19-09
                                  • 19610

                                  #51
                                  Guy sold stuff he didnt have and Paypal reversed the payment now Sam is screwed I hope you get your comeuppings
                                  Comment
                                  • Stealinhome
                                    SBR Wise Guy
                                    • 10-23-09
                                    • 977

                                    #52
                                    80% of the name brand shit on eBay is fake why do you think you get Ray bans for 40 bucks because the are not fuvkin Ray bans
                                    Comment
                                    • Chugs
                                      SBR MVP
                                      • 11-01-09
                                      • 1560

                                      #53
                                      Definitely got a laugh outta the video ... good stuff
                                      Comment
                                      • SamsNCharge99
                                        SBR Aristocracy
                                        • 10-22-08
                                        • 41242

                                        #54
                                        again, you guys r stupid

                                        read post #39

                                        i won the case, they said I owed $910, got it down b/c I WAS RIGHT

                                        but keep thinking what u guys need to think
                                        Comment
                                        • statnerds
                                          SBR MVP
                                          • 09-23-09
                                          • 4047

                                          #55
                                          sambo, don't know you, have no ill will toward you, but

                                          Comment
                                          • king
                                            SBR Wise Guy
                                            • 01-15-09
                                            • 506

                                            #56
                                            Don't scam people on ebay or this will happen to you.

                                            Maybe that was you the op who didn't come to court that day.
                                            Comment
                                            • Brick
                                              SBR Wise Guy
                                              • 08-13-09
                                              • 652

                                              #57
                                              Originally posted by king
                                              Don't scam people on ebay or this will happen to you.

                                              Maybe that was you the op who didn't come to court that day.
                                              Haha, that fat ho got what she deserved
                                              Comment
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