Check 12 is here.
Now it's waiting time for the next 34.
Now it's waiting time for the next 34.
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Just received a random email from some random person that said successful deposit with my old balance PLUS the remaining pending requests that were not processed.
They had my user name and everything. But it didn't appear to come from BetonUsa. I'm a bit worried.Comment -
No word from customer service?Originally posted by jackpotComment -
nope. site is still down and no emails ever responded to.Comment -
I don't know man; that sucks. Maybe SBR can try for you again?Originally posted by jackpotComment -
Keep us informed CONGRATS
Man thats a nice feeling having random 2,500 bits coming randomly, I won 5 dimes @ Betonline or bestlinesports and they sent a check for the whole thingafter I sent all my documents, but thats no , 100,000 winner. i hit a seven team parlay for $75 that paid 3,000 and a couple other winners. What game did you win on?
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was just killing time and was playing $1 let it ride (free ride)
They wouldn't let me do one check.
I'm just in limbo right now. No more checks coming and no one to talk to ...Comment -
I'd get my money as fast as I could. The hell with the fees.Comment -
I did ... however now they are "closed" until they finish moving sites. So everything else in a waitingOriginally posted by jolubComment -
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No updates sir?Originally posted by jackpotComment -
This is just really bizzare.Comment -
They are online now under Futurebet. It sounds like you are in the same boat as some others. Checks that weren't already in processing were canceled and went back on the books as player balances. Once you verify your balance is correct you will have to re-request from https://cashier.playersupport.com/betonusa/login01.jsp#. Sorry you can't enjoy your big score yet.Originally posted by jackpot
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And there doesnt seem to be any mention of a maximun withrawalComment -
cool - can't check from work.
Should I limit my requests?
My username and password don't seem to be working - I'll have to check tonight with support
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Update:
I could not log in. I use the link they say to use. They email me the same username and password I've always had.
Try again says I'm set to inactive.
Here is my chat
Chat InformationPlease wait for a site operator to
respond.
Chat InformationYou are now chatting with 'Jimilee'
jackpot: yes. The username and password I had and was
emailed for confirmation is not letting me log in
Jimilee: I'll be more than happy to assist you with
that.
Jimilee: one moment please
Jimilee: may i have your full name please?
jackpot: xxxxx
jackpot: it says my account is set to inactive
Jimilee: I'll be more than happy to assist you with
that.
Jimilee: one moment please
jackpot: ok
Jimilee: your account needs to be verified first by
the proper department
Jimilee: please wait for an email confirmation once
it's been resolved
jackpot: I was online prior to the change
Jimilee: it's been taken care of
jackpot: ok
Jimilee: ye
Jimilee: yes
Jimilee: please wait for your account to be verified
Jimilee: Would there be anything else that I can help
you with?
jackpot: yes- I had many pending withdrawals - how will
they be handled
Jimilee: the proper department will be the one to
handle it
So still can't get on.Comment -
Got email to come claim my account.
I try to login and still can't. Click on their link to get username and password sent to me and no emails are being sent. I'll have to contact support again.Comment -
I was told this - can this be right
Jasmin: Welcome to Customer Service. How may I help you today?
Jasmin: Please try to create a new account.
jackpot: what about my balance
Jasmin: It will be transferred to your new account.
jackpot: how will you know?
jackpot: I have 85,053 dollars that was pending
Jasmin: It will be transferred to you new account just inform us once you're done with your new one. Ok!Comment -
it might be right,i keep getting this email: Welcome to the new BetOnUSA.com!
First off, allow us to express our apologies to our members for the confusion surrounding the transition to the new and improved platform.
Unfortunately, member accounts without a balance were not migrated over to the new system. The good news is that we will compensate you for this mishap. When you create a new account at BetonUSA.com you will be able to take advantage of an aggressive match bonus up to $250.00*.
On the join page be sure to enter this promotion number: "NFLMATCH" in the promotion number field to get your match bonus.
It is worth your while to head back the BetOnUSA.com website. For starters, we have added the long awaited multi-player poker software where your can battle it out against other poker players from all around the world in ring games and tournaments. We are also working on many exciting new promotions to keep the excitement alive.
See you at the tables!
- Team BetOnUSA.comComment -
i have 80000 not zero though assuming they credited me backComment -
good luck jackpot,i hope everything works out for you,i have quite a bit coming also from hollywood sportsbook,they have been paying me slowlyComment -
Well I called support. First time ever. Chat just didn't seem to be working. Anyway I was told my account was in verification status since I had such a large amount.
I said I did all that prior to the move of the site. I sent in my license, affidavit, etc etc. The guy said ok one moment. he comes back on and says he sent an email to the person he needed to and that I should be able to log in in 24-48 hours.
So we'll see. I'm not real excited about doing this whole process over again.
Hopefully I can get mos out in one checkComment -
Tried again tonight
Please wait for a site operator to respond.
You are now chatting with 'Lorraine'
Lorraine: Welcome to Customer Service. How may I help you today?
jackpot: yes - I've been trying to access my account for a few days now and it says it's still inactive. Was wondering how long I have to wait
Lorraine: One moment please let me check that for you
jackpot: ok
Lorraine: Sorry for the long wait with regards to your concern this has been forwarded to the proper department and there is no feedback yet
jackpot: last I checked it says I was inactive because it was waiting verification. I just don't understand because prior to the software change I was verified and made and received numerous withdrawals. Just not understanding the hold up I guess
Lorraine: I'm sorry to hear that from you.
jackpot: so I guess I need to wait some more? I was hoping to get some plays in this weekend - thank you
Lorraine: Thank you for your patience let's wait for the feedback for this because this has been escalated to the proper department
jackpot: wait here online?
Lorraine: I'll email it to you
jackpot: ok - one more question
jackpot: with the new change is there still a 2500 withdrawal limit? I was lucky enough to win the progressive jackpot in the casino and still haven't received most of it.
Lorraine: I'm really sorry to hear that from you but I assure you that once I got feedback from the proper department I'll email you immediately
jackpot: ok i'm assuming you have my address ? Thank you you've been most responsive
Lorraine: This is your email address xxxx@xxxx.com?
jackpot: yep
jackpot: thank you
Lorraine: You're most welcome! Thank you and have a great day!
Yes I want to get my money but I really do want to put some action down this weekend. I think I'm more disappointed in that :lol:
I'm not trying to be a pain in the ass but this is just wearing on meComment -
They are stalling. You can be assured EVERYONE there knows about your account. It hardly needs to be verified. Good luck Jackpot, your going to need it brother...Comment -
I did not want to accuse of them of that but that's what it is feeling like.
And I guess I don't have much recourse.Comment -
Anyone behind a site doing business like this should be shot.. not killed but shot in both knees and elbows at point blank range and then having their house and car blown up seems about fair.
Good luck buddy.Comment -
Damn, thats re-god-damn-diculus, you beat the odds and they start fvcking with u. I hope u get every last penny, however I am smelling a rat here.Comment -
won't bother posting the chat but same story.
Still verificationComment -
tried this morning and you know what happened.
Didn't bother with support.
Will wait another day or two and go through the same horrible process.
IF YOU EVER READ THIS BETONUSA. YOU WIN OK.
Verification FOR WHAT - I WAS VERIFIED.
Does anyone have an address for BetonUsa because I WILL go there to GET PAID. This is ridiculous.
Not that it will matter but I am now starting to spread the word to everyone I know to stay away and I'm sure everyone on this site is going to stay away too. Of course they are smarter than I am. If I ever get paid I may change my tune but for now I'm done.
Sad part is yes I want my money but i actually want to play some games. And I'm not opening an account elsewhere after this regardless of how good they are graded.Comment -
Dude I feel ur pain, I got stiffed for 2k by a now debunked sports book (ESB) and it feel like shiit. I could only Imagine what your going thru. Good Luck my friend but it doesn't look promising.Comment -
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I.E.E.Heritage House
Hodges Bay, St.John's
Antigua
I have no idea if this is a legit address or not.
Im surprised youve waited this long to go collect your money. If you can find out for sure this is the correct/legit address, id fly there and take every possible document you could find with ya. Then Id have someone back in the states, with access to your important papers who could fax you anything you didnt bring they ask for. My guess is they will give you some bs about not processing payouts from this address.
I wonder if anyone has ever shown up at a net books doorsteps to collect their $$$$?
Best of luck
laterComment -
I get mail ads all the time from betusa ,calendar , bonus advertising . How much do they still owe you ?Comment -
This is a good example to relate to how could the sportbook casinos be honest when they do this kinda stuff to people .Comment
