1. #1
    RyanLeafOfBets
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    Be weary of BetPhoenix

    As you guys know, I don't claim to be a big time gambler... I usually deposit $300 or $400, and bet $40-$50 a game. If I work my account up, bet sizes increase, etc.

    Yesterday, I received an e-mail from BetPhoenix. With a $100 deposit, you get 100% freeplay (12x rollover) + a $25 freeplay for a NFL two team parlay. I just contacted them to find out more info on the deal. This is what happened:

    Please wait for a site operator to respond.
    You are now chatting with 'Mary'

    Mary: Hello. How may I assist you?

    Eric: Mary, My name is Eric... I do not know my account #, but received an e-mail from Natasha Brooks and wanted to check out your site.
    Eric: I was wondering if you could please give me my account #

    Mary: Sure
    Mary: Allow me to transfer you to an account manager. One moment please.
    Please wait while I transfer the chat to 'Natasha'.
    You are now chatting with 'Natasha'
    Natasha: Hi Eric!

    Eric: Hello Natasha! I received an e-mail from you and wanted to check out the site, but I can't remember my log-in info

    Natasha: I'll be more than happy to assist you
    Natasha: May I please have your e-mail?

    Eric: *********

    Natasha: Thank you. Please hold on for a moment while I check.
    Natasha: Is this the e-mail that you used to register on the website?

    Eric: Yes ma'am
    Eric: Assuming I have an account! I don't remember making an account

    Natasha: Thanks for holding. Your account number is BP****
    Natasha: Do you remember your password?

    Eric: Okay, I'm going to try to make a $100 deposit and get the $100 freeplay
    Eric: yes ma'am
    Eric: Could you please tell me what you charge for withdrawals (if I ever get there)?

    Natasha: That promotion is no longer in service. If you send $150 I can give you a 30% bonus with a 6XRO

    Eric: You just sent me the e-mail yesterday for the $100 for $100 bonus? It's already expired?

    Natasha: Thanks for holding
    Natasha: If you send $300 I will give you %100 free play 15XRO. And we will cover your fees

    Eric: No thank you Natasha. I contacted you based off what I saw in your e-mail yesterday.
    Eric: The e-mail also stated that there was an additional free $25 2 team parlay nfl for funding with cash, but I doubt that promotion is still going on either.
    Eric: I just replied back to you with the e-mail I received from you yesterday

    Natasha: And for withdrawals. If you use ********** or **, it will depend on the amount that you are requesting. They do not have a flat fee.

    Eric: I was interested in depositing $100 and getting a 100% bonus + the additional $25 freeplay for a 2 team parlay per your e-mail that I received yesterday. Please let me know if this is still valid. You guys are a "C" rated book, and I don't feel comfortable depositing more than $100 with you guys. I'm not William Walters.

    Natasha: Ok. . Lets do this. If you send $200 I can give you 100% free play 13XRO. and the $25 parlay. This is an exception because this promotion is no longer available
    Natasha: Ok. . Lets do this. If you send $200 I can give you 100% free play 13XRO. and the $25 parlay. This is an exception because this promotion is no longer available

    Eric: No thanks Natasha. I appreciate your time though.
    Eric: Feel free to e-mail me and let me know if the $100 100% 12x rollover and the additional $25 freeplay becomes available.

    Natasha: Sorry. Eric. But that promotion is no longer available. For $100 I can give you 30% 6XRO
    Natasha: Promotions have changed.

    Unreal. Seems like a book to stay away from.

  2. #2
    DudleyDawson
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    It sucks this book has gone to hell over the past year or so...I use to play at BP a lot.

  3. #3
    rfr3sh
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    some of these people , its like talking to a fuckin robot

  4. #4
    Goat Milk
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    Why did you ask her how the promotion could have possibly changed in one day?

  5. #5
    RyanLeafOfBets
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    Quote Originally Posted by Goat Milk View Post
    Why did you ask her how the promotion could have possibly changed in one day?
    I'm sure she was just going to give me the run around anyways... If BetIslands or another trustworthy B/C book offered me 100% w/ a 13x rollover and a $25 two team parlay freeplay, I'd jump on it in a heartbeat. Heck, if I had just stumbled upon their website and got in livechat, I may have deposited there. Just pretty dumb that they wouldn't match the e-mail promo from the day before.

  6. #6
    Br0nxer
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    Line manager at BP is razor fukkin sharp
    Points Awarded:

    lakerboy gave Br0nxer 1 SBR Point(s) for this post.


  7. #7
    darkhat
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    expired day after email

    give me a break

  8. #8
    skrtelfan
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    ive seen worse. betonline told me a bunch of times their promotion expired within hours of receiving the text or the email, and then their CS rep called me a liar on the forums when i complained. standard bait and switch.

  9. #9
    Mikeyanks23
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    thats a fukkin joke

  10. #10
    paranoyd androyd
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    another dogshit costa rican book not even worthy of mention. enough of these naive threads expressing disappointment about such shithole shops where no one remotely intelligent plays.

  11. #11
    milwaukee mike
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    "You guys are a "C" rated book, and I don't feel comfortable depositing more than $100 with you guys. I'm not William Walters."



    leafer they knew what kind of run you've been on and didn't want to get buried

  12. #12
    secretstash
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    maybe it was a cyber monday only deal?

    im sorta joking.. but no way can u get same deals on tues after midnight of cyber monday so if they called it that i wouldnt be that surprised

    -stash

  13. #13
    zoo youk
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    15x rollover on 300$ deposit and 13x roll over

    they are out of their minds. with those rollovers you are doomed to never cash out. 600 x 15 (they count the 300$ deposit and 300$ free play) than they take the lower amount of the bet in the risk/win.

  14. #14
    kmarinouofm
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    jeez i dont think i have ever deposited 100$ ever in my life.. also who wants a 12x or 13x roll over anyway..


    honestly i dont get why people ever take bonuses..

  15. #15
    BIGDAY
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    Their MMA lines blow.

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  16. #16
    milwaukee mike
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    Quote Originally Posted by kmarinouofm View Post
    jeez i dont think i have ever deposited 100$ ever in my life.. also who wants a 12x or 13x roll over anyway..


    honestly i dont get why people ever take bonuses..
    you take bonuses to get a free play for 100 (which is worth about 60 cash)

    i don't get why people DON'T take bonuses, you're going to play anyway and if you lose the 100 there's no rollover
    Nomination(s):
    This post was nominated 3 times . To view the nominated thread please click here. People who nominated: secretstash, Mikeyanks23, and Kindred

  17. #17
    Smoke
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    Welcome to 2 years ago

  18. #18
    zoo youk
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    Quote Originally Posted by milwaukee mike View Post
    you take bonuses to get a free play for 100 (which is worth about 60 cash)

    i don't get why people DON'T take bonuses, you're going to play anyway and if you lose the 100 there's no rollover
    not true. especially at BP.

  19. #19
    Hankwins
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    I deposited $100 there won for a 100% casino bonus, due too my own stupidity I only read the RO terms and forgot about the 10 times max cashout, ran it up to 4k and could only cashout 1k, that sucked.

  20. #20
    SBR_John
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    Quote Originally Posted by Hankwins View Post
    I deposited $100 there won for a 100% casino bonus, due too my own stupidity I only read the RO terms and forgot about the 10 times max cashout, ran it up to 4k and could only cashout 1k, that sucked.
    Never understood that rule. If you think about it the risks to say run your balance past $1000 up to $4000 all equals out and is even to the advantage of the house. For example a guy who has a $1k balance will go broke 9 out of 10 times trying to get to $4k. If 9 guys bust out and one guy gets through its still better for the house. Guess i better keep my day job.

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  21. #21
    tto827
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    Quote Originally Posted by SBR_John View Post
    Never understood that rule. If you think about it the risks to say run your balance past $1000 up to $4000 all equals out and is even to the advantage of the house. For example a guy who has a $1k balance will go broke 9 out of 10 times trying to get to $4k. If 9 guys bust out and one guy gets through its still better for the house. Guess i better keep my day job.
    The point of the rule is that 95% of people will not read it and they know it. Now the 9 guys bust out AND they only have to pay out 1k.

  22. #22
    Hankwins
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    i agree john, i was betting 100's per hand on baccarat and i could have easily lost it all. Now how many casino's have a max cashout rule on a casino bonus? I typically just take freeplays and no book limits you after RO is completed, i don't think anyway.

  23. #23
    Triumph
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    don't take the bonus and there will be no roll over

  24. #24
    Hankwins
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    I have zero problem with high rollovers as I plan to bet alot. The max cashout thing is not that awful common don't think after one completes RO, needless to say i never deposited at betphoenix again, this was when use my walllet was around and they would have probably got about 10K of my cash if they did not have this rule.

  25. #25
    JohnGalt2341
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    I've had similar experiences with various Sportsbooks on more than 1 occasion. In fact, now when I get emails like the one Ryan got I pretty much assume that what they told me in the email has expired... even if I go on Live Chat 5 minutes after I get the email they will tell me they no longer offer that. What really annoys me is when a Sportsbook advertises something on their website but then when you ask them about it they say "NO, we don't do that." Here's an example below:
    Name:  BetOnline2.jpg
Views: 508
Size:  18.5 KB
    If you go in Live Chat and ask them if they cover the transfer fees from another Book they will tell you NO.

  26. #26
    kmarinouofm
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    Quote Originally Posted by milwaukee mike View Post
    you take bonuses to get a free play for 100 (which is worth about 60 cash)

    i don't get why people DON'T take bonuses, you're going to play anyway and if you lose the 100 there's no rollover

    there is always a rollover no matter what.. doesn't matter if you loose or win with it..

  27. #27
    denn333
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    Rollover is deposit + fees + Free Play Winnings.

  28. #28
    sweep
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    tripleboat check the fukk in dude!


  29. #29
    milwaukee mike
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    Quote Originally Posted by kmarinouofm View Post
    there is always a rollover no matter what.. doesn't matter if you loose or win with it..
    let's say i deposit 100, get a bonus of 100, and bet it all on the nets tonight at +160.

    so if i win i now have $420, if i lose you're telling me they're going to come to my house and force me to bet some more to meet the rollover?

  30. #30
    playersonly69
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    betphoenix is a solid out! I have received quite a few payouts from them over the past 3 years.
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  31. #31
    milwaukee mike
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    and anyone taking my advice wouldve turned $100 into $420 quickly. what has the advice of these other guys ever done for you?

  32. #32
    borednaz
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    This thread makes me sad. BP was my all time favorite book and still will be. I took 8 lousy points when I first started here at SBR, that got me a $25 FP. Not knowing anything and being a huge hamburger I turned that into a 6k Xmas for my family mostly thanks to Mike Vick. I will always be grateful for how bad I spanked them.

  33. #33
    milwaukee mike
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    holy crap really borednaz? why are you so grouchy sometimes then?

  34. #34
    borednaz
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    Quote Originally Posted by milwaukee mike View Post
    holy crap really borednaz? why are you so grouchy sometimes then?
    Your married, do I really need to explain why I might be angry at times? It's been so long since I've been laid that Oprah is starting to give me an rooster pal.. So there is that and well SBR Bad beats at poker

  35. #35
    darkhat
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    Quote Originally Posted by sweep View Post
    tripleboat check the fukk in dude!

    I know right

    boat runs fukkin contests for this book family

    Boat don't help them with more business if they don't match leafs fukkin offer

    boycott them

    fukk them

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