Sportingbet (sportsbook.com) not paying US customers

[Halifax]

Just got this email - balance of my account is in Sports.com as they said :

Hello there,

In order to facilitate players from outside of the US, such as yourself, we've moved your account from SportingbetUSA.com to our internationally-focused partner site, Sports.com.

We've set it up so you can use your existing username and password and have already transferred your funds; log in now to see your account (accounts will be activated by midnight tonight). If you had any pending withdrawals prior to this change, you’ll find the funds back in your new Sports.com account. Simply login and request your payout.

At Sports.com, you'll enjoy the same better-than-Vegas odds, excellent customer service and great bonuses and promotions as you did at SportingbetUSA.com.

I just received the same e-mail. Presumably, they will be housing all of the non-US customers at Sports.com.

It baffles me why they didn't figure this out 24 hours ago, and instruct their CS reps to disseminate the information to customers.

[Kimmy]

Totally agree with you Halifax - if they'd have moved everything 24 hours ago there'd have been a lot less bad feeling ( at least from me ). I'm quite happy that I've still got an account with Sportingbet PLC and not with the management buyout though.