Sportingbet (sportsbook.com) not paying US customers

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • pwdump
    SBR Rookie
    • 09-11-06
    • 45

    #1
    Sportingbet (sportsbook.com) not paying US customers
    Just tried to login to a sportsbook.com account I have had for a long time. Have kept a small balance here for line shopping purposes and now wanted to withdraw it because with the upcoming legal issues I am consolodating at Pinnacle.

    When trying to login, I get account has been disabled, please call their 800 number. I have just live chat with CS and they said wagering online is not available in my location. When I asked for all available funds to be sent to my Neteller account, they tell me they are not processing any withdrawls for deactivated accounts and they will email me when they have a solution.

    Obviously this is unacceptable! Anyone else have problems getting their balance from Sportingbet PLC??
  • Sam Odom
    SBR Aristocracy
    • 10-30-05
    • 58063

    #2
    Say it aint so....
    Comment
    • OCKO
      SBR Rookie
      • 08-15-06
      • 22

      #3
      Sportingbet is paying out - I know several who received payouts this week in their usual "prompt" fashion. Yours is an isolated case. Your account was disabled presumably for inactivity or multiple accounts under the same name. You will get paid, it just takes longer when this happens. The money at Sportingbet and World Gaming is 100% good - their situation is nothing like BoS.
      Comment
      • pwdump
        SBR Rookie
        • 09-11-06
        • 45

        #4
        That is not why it was disabled. I just confirmed with 3 other people that their accouts at sportsbook.com have been disabled as of today and they have no access to their money!
        Comment
        • TLD
          SBR Wise Guy
          • 12-10-05
          • 671

          #5
          I am able to log in fine and access my accounts at SportingbetUSA and Superbook, my two Sportingbet books.
          Comment
          • RabidDog
            SBR High Roller
            • 02-10-06
            • 136

            #6
            I was able to log in to my accounts at both Sportsbook and Hollywood. I don't have any money at either.. I do live in the US...
            Comment
            • pwdump
              SBR Rookie
              • 09-11-06
              • 45

              #7
              Just finished another Live Chat with CS and they said it was because wagering online is not allowed in Illinois anymore. They did NOT specify the entire US.
              Comment
              • bigboydan
                SBR Aristocracy
                • 08-10-05
                • 55420

                #8
                PW, send your info to Assistance@SportsbookReview.com if you are in need of some assistance with this problem.
                Comment
                • patswin
                  SBR MVP
                  • 09-05-06
                  • 1794

                  #9
                  this is bullshit. If they lock you out they should send you your balance asap. I'm getting tired of this crap. Looks like Frist and his boys won this one....
                  Comment
                  • beetman
                    SBR High Roller
                    • 05-31-06
                    • 220

                    #10
                    I just read on another message board they're canecelling pending futures placed by Americans.
                    Comment
                    • beetman
                      SBR High Roller
                      • 05-31-06
                      • 220

                      #11
                      I just tried logging in, and my account is frozen with a message that they're going to void my pending future bets and refund me the money.
                      Comment
                      • JoshW
                        SBR MVP
                        • 08-10-05
                        • 3431

                        #12
                        I am hearing they are cancelling pending bets for affected account, even bets made today. Not good. And if you have a future same thing.
                        Comment
                        • Sam Odom
                          SBR Aristocracy
                          • 10-30-05
                          • 58063

                          #13
                          Hope no one was scalping a future w/them
                          Comment
                          • rolemand
                            SBR MVP
                            • 03-24-06
                            • 1033

                            #14
                            Originally posted by Sam Odom
                            Hope no one was scalping a future w/them
                            Well that could be good or it could be bad
                            Comment
                            • rolemand
                              SBR MVP
                              • 03-24-06
                              • 1033

                              #15
                              I just made print screens of the futures I have with them. Just in case.
                              Comment
                              • RickySteve
                                Restricted User
                                • 01-31-06
                                • 3415

                                #16
                                No problem logging in for me.
                                Comment
                                • darkghost
                                  SBR MVP
                                  • 09-19-05
                                  • 1721

                                  #17
                                  No problem logging into my Hollywood account.
                                  Comment
                                  • Bill Dozer
                                    www.twitter.com/BillDozer
                                    • 07-12-05
                                    • 10894

                                    #18
                                    Sounds like they are stealing from account holders in those states.
                                    Comment
                                    • sjelveh
                                      SBR Sharp
                                      • 09-27-05
                                      • 403

                                      #19
                                      Originally posted by OCKO
                                      Sportingbet is paying out - I know several who received payouts this week in their usual "prompt" fashion. Yours is an isolated case. Your account was disabled presumably for inactivity or multiple accounts under the same name. You will get paid, it just takes longer when this happens. The money at Sportingbet and World Gaming is 100% good - their situation is nothing like BoS.
                                      is this niiki cox
                                      Comment
                                      • beetman
                                        SBR High Roller
                                        • 05-31-06
                                        • 220

                                        #20
                                        I can't even make a screen cap of my pending futures because my account's already frozen.
                                        Comment
                                        • scottyy11
                                          SBR Wise Guy
                                          • 03-08-06
                                          • 693

                                          #21
                                          I am Canadian and my account is locked also


                                          Looks like a big excuse to steal money
                                          Comment
                                          • Dead Money
                                            SBR Wise Guy
                                            • 08-30-05
                                            • 706

                                            #22
                                            Cheack out this email I just got from SUPERBOOK.......




                                            Dear Super Customer,

                                            With the recent passing of the law effecting financial institutions' transactions with online gaming companies, Superbook.com's parent company, Sportingbet PLC, has decided to stop taking wagers from customers in the US effective immediately.

                                            Does this mean you can't bet on sports or play blackjack online anymore at Superbook.com? Of course it doesn’t.

                                            Superbook.com is open for business as usual.

                                            Sportingbet PLC has sold Superbook.com to the existing management team and a group of investors who are continuing to run Superbook.com just as always.

                                            So, your transactions remain super secure, your details extremely confidential, and your account safer than ever.

                                            We’ll continue to be the easiest place to bet in the web ... and continue to try to make it easier for you to bet each week. We’ll start this weekend, by giving you a 10% Bonus on all deposits.

                                            If you have any questions about this change, please email support@superbook.com or call us on 1-800-996-5833.

                                            Welcome to new and easier Superbook.com

                                            Phill/
                                            Marketing
                                            Superbook

                                            The World’s Easiest Place to Bet!

                                            SUBSCRIBE:This email was sent to you by superbook.com To ensure delivery to your inbox (not bulk or junk folders), be sure you add "support@email.superbook.com" to your address book.

                                            UNSUBSCRIBE: We respect your privacy; you have received this email because you joined Superbook or participated in one of our free contests. If you prefer to not receive any more emails from us, please let us know and we will permanently delete your name from our email list records. You are subscribed as ********@yahoo.com. To unsubscribe please go to: http://www.superbook.com/list/ Our automated List manager will process and confirm your request within 1 hour.
                                            Comment
                                            • Bill Dozer
                                              www.twitter.com/BillDozer
                                              • 07-12-05
                                              • 10894

                                              #23
                                              If you have a canceled future bet with equity, post it here and send us your account ID. This likely will not be addressed until next week.
                                              Comment
                                              • jjgold
                                                SBR Aristocracy
                                                • 07-20-05
                                                • 388179

                                                #24
                                                Book has always been whore shit, thank God I know my shit and never have these issues.

                                                Good Luck Player
                                                Comment
                                                • bigloser
                                                  SBR Wise Guy
                                                  • 07-19-06
                                                  • 787

                                                  #25
                                                  Originally posted by Bill Dozer
                                                  Sounds like they are stealing from account holders in those states.
                                                  Why cant the blame be directed where it belongs PLEASE. It is the US governments fault. No one elses.
                                                  Comment
                                                  • Kimmy
                                                    SBR Rookie
                                                    • 06-19-06
                                                    • 26

                                                    #26
                                                    Sportingbetusa have disabled all Non Usa accounts.

                                                    This has go the stink of a scam attached to it.
                                                    Comment
                                                    • Ballpark
                                                      SBR High Roller
                                                      • 08-19-06
                                                      • 174

                                                      #27
                                                      I'm a non-US player and my account at BettingExpress has been frozen. I have about $900 in it.
                                                      Comment
                                                      • bigboydan
                                                        SBR Aristocracy
                                                        • 08-10-05
                                                        • 55420

                                                        #28
                                                        ballpark, please send your info to Assistance@SportsbookReview.com if you are in need of some assistance with this problem.
                                                        Comment
                                                        • beetman
                                                          SBR High Roller
                                                          • 05-31-06
                                                          • 220

                                                          #29
                                                          My account at Sportsbook is through the Paradise skin, and they've cancelled my pending futures and returned the money to my Paradise account. I'll shoot an email to Bill Dozer.
                                                          Comment
                                                          • pags11
                                                            SBR Posting Legend
                                                            • 08-18-05
                                                            • 12264

                                                            #30
                                                            I hope that this all gets worked out guys...
                                                            Comment
                                                            • caracalla
                                                              Restricted User
                                                              • 11-12-05
                                                              • 2549

                                                              #31
                                                              I'm from Italy. Fortunately I made a withdrawal (according SBR advices) last week, and now I have 0,0$ at Sportingbetusa.com.

                                                              But I chatted 5 minutes ago whitm them, and this is.... (copy and paste)

                                                              Hello, my name is Lezley Lewis. How may I help you today?
                                                              XXXXXX: Hi. I received e-mail
                                                              XXXXXX: With the recent passing of law effecting financial institutions’ transactions with online gaming companies, Sportsbook.com’s parent company, Sportingbet PLC, has decided to stop taking wagers from customers in the US effective immediately
                                                              XXXXXX: Trying to enter at Sportsbook.com
                                                              XXXXXX: Your account has been disabled. Your customer ID is YYYYYYYYYYYY. Please contact customer support.
                                                              XXXXXX: I'm NOT USA citizen!!!! What are you doing? Whay have I to do?
                                                              Lezley Lewis: I apologise for the inconvenience of finding your account to be disabled. In accordance with the terms of the sale of the US operation, we expect that all non-US customers will be migrated to Sportingbet.com for all their gaming needs. Exactly when and how this will happen has still not been finalised, but please rest assured that your funds are safe and you will be advised as soon as we have the information. We thank you for your understanding and patience.
                                                              XXXXXX: So I have to wait for your e-mail?
                                                              Lezley Lewis: yes
                                                              XXXXXX: OK. Thank you


                                                              Is it all a joke?
                                                              Comment
                                                              • caracalla
                                                                Restricted User
                                                                • 11-12-05
                                                                • 2549

                                                                #32
                                                                I forgot. Same e-mail

                                                                "...
                                                                10% reload bonus on all deposits from Friday morning to Sunday midnight.
                                                                Deposit over $300 this weekend and we’ll also send you our new 2007 Big Deals desk calendar.
                                                                Deposit over $1000 this weekend and we’ll send you our beautiful Sportsbook.com poker set.
                                                                Deposit using Neteller or eCheck and we’ll kick in an extra 5% on top of all that.
                                                                Terms and conditions apply, see the promotion section of Sportsbook.com for details.
                                                                You must click here in order to participate in the gifts promotion:

                                                                Welcome to the new Sportsbook.com.
                                                                The Team at Sportsbook.com.
                                                                ....."


                                                                IT IS A JOKE!!!!!
                                                                Comment
                                                                • LGBoots
                                                                  SBR Wise Guy
                                                                  • 08-10-05
                                                                  • 742

                                                                  #33
                                                                  My Accounts at Linemaker/AllHorseRacing & BetUSA are still all working ok & I am from the UK. Is there some difference between the above & other SB Clones which allow them to still accept non USA Customers

                                                                  Good luck with the pending wagers guys, they must pay you anything else is just plain theft
                                                                  Comment
                                                                  • hanco21
                                                                    SBR MVP
                                                                    • 01-19-06
                                                                    • 3414

                                                                    #34
                                                                    I called today and they are still taking new US acounts. Its funny they will accept money from US customers but won't withdraw it.
                                                                    Comment
                                                                    • Kimmy
                                                                      SBR Rookie
                                                                      • 06-19-06
                                                                      • 26

                                                                      #35
                                                                      Just got this email - balance of my account is in Sports.com as they said :

                                                                      Hello there,

                                                                      In order to facilitate players from outside of the US, such as yourself, we've moved your account from SportingbetUSA.com to our internationally-focused partner site, Sports.com.

                                                                      We've set it up so you can use your existing username and password and have already transferred your funds; log in now to see your account (accounts will be activated by midnight tonight). If you had any pending withdrawals prior to this change, you’ll find the funds back in your new Sports.com account. Simply login and request your payout.

                                                                      At Sports.com, you'll enjoy the same better-than-Vegas odds, excellent customer service and great bonuses and promotions as you did at SportingbetUSA.com.
                                                                      Comment
                                                                      SBR Contests
                                                                      Collapse
                                                                      Top-Rated US Sportsbooks
                                                                      Collapse
                                                                      Working...