1. #1
    Mi_t_is
    Mi_t_is's Avatar Become A Pro!
    Join Date: 06-08-16
    Posts: 10
    Betpoints: 192

    Cloudbet - suspended account - SCAM ALERT

    Hello do you also banned at cloudbet? I bet trough Nederland private VPN with my own dedicated unique IP. Cloudbet may restrict also other players like this. Be carefull, i was betting there for a year with no problem.

    Hi,

    Your account is blocked while we conduct a betting integrity investigation. Please note that this process can take up to 6 months.


    To aid in our investigation, we require the following information. Please provide KYC information. Please send scans of:

    - a passport or other government identity card
    - proof of address (only bank statements and government utilities from the past 3 months will be accepted)
    - a picture of yourself holding these documents


    Cloudbet security


    Last edited by Mi_t_is; 09-14-18 at 04:58 PM.

  2. #2
    Mi_t_is
    Mi_t_is's Avatar Become A Pro!
    Join Date: 06-08-16
    Posts: 10
    Betpoints: 192

    Does anybody have the same experience with cloudbet?

  3. #3
    qsgsg
    qsgsg's Avatar Become A Pro!
    Join Date: 07-14-18
    Posts: 77
    Betpoints: 469

    Did u utilise any bonus offer?

  4. #4
    Mi_t_is
    Mi_t_is's Avatar Become A Pro!
    Join Date: 06-08-16
    Posts: 10
    Betpoints: 192

    No, maybe deposit 100% bonus, but not sure. I didnt bet any fixed odds, i dont know of any fixed match, i bet match which i choose depends on my own betting experience.




    Thank you for contacting Cloudbet support.

    This is an investigation in respect of betting events that are suspected of being fixed.

    As previously advised, the investigation can take up to six months.

    Cloudbet will contact you accordingly when the investigation is complete.

    Should you have any further questions please don't hesitate to ask.

    Kind regards,
    Last edited by Mi_t_is; 09-14-18 at 04:45 AM.

  5. #5
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 35,933
    Betpoints: 5317

    What was the bet?

    SBR
    Forum
    Mod
    Squad

    $20
    Angelman
    donation 02/15/2018

    SBR Bash
    Punta Cana
    Attendee 2/4/2017


  6. #6
    JoeCool20
    JoeCool20's Avatar SBR PRO
    Join Date: 05-31-18
    Posts: 647

    "Betting fixed events." LOL What are they saying was "fixed"??
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 11/15/2018


  7. #7
    Mi_t_is
    Mi_t_is's Avatar Become A Pro!
    Join Date: 06-08-16
    Posts: 10
    Betpoints: 192

    - i asked what was that bet, it looks like they are the same type of scam as anonibet

    Thank you for contacting Cloudbet support.
    As I have advised earlier, the account is being suspended until our investigation comes to a close.
    We will not be discussing this matter further at this present moment in time.
    As requested in our previous email, can you kindly sent us the KYC we kindly requested from you.
    Should you have any further questions please don't hesitate to ask.
    Kind regards,
    Jack
    Cloudbet support team
    Last edited by Mi_t_is; 09-14-18 at 05:01 PM.

  8. #8
    rangerz2478
    rangerz2478's Avatar Become A Pro!
    Join Date: 08-06-12
    Posts: 1,102
    Betpoints: 10405

    What type of events were you betting on? Pregame or live and what sports?

  9. #9
    Mi_t_is
    Mi_t_is's Avatar Become A Pro!
    Join Date: 06-08-16
    Posts: 10
    Betpoints: 192

    pregame, all types of sports. I didnt bet live bets. I usually bet bets which odd will drop till the match start.

  10. #10
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 35,933
    Betpoints: 5317

    Quote Originally Posted by Mi_t_is View Post
    - i asked what was that bet, it looks like they are the same type of scam as anonibet

    Thank you for contacting Cloudbet support.
    As I have advised earlier, the account is being suspended until our investigation comes to a close.
    We will not be discussing this matter further at this present moment in time.
    As requested in our previous email, can you kindly sent us the KYC we kindly requested from you.
    Should you have any further questions please don't hesitate to ask.
    Kind regards,
    Jack
    Cloudbet support team
    I haven't heard of Cloudbet being involved in this before, but it's annoyingly common for Euro licensed books to refer suspicious betting patterns to ESSA, which regularly takes 6-12 months to complete investigations. (and then release everyone's money almost every time at the end)

    SBR
    Forum
    Mod
    Squad

    $20
    Angelman
    donation 02/15/2018

    SBR Bash
    Punta Cana
    Attendee 2/4/2017


  11. #11
    Mi_t_is
    Mi_t_is's Avatar Become A Pro!
    Join Date: 06-08-16
    Posts: 10
    Betpoints: 192

    i dont know why they want documents in case of investigation.

Top