As everyone must know now, about 13 days ago Pinnacle started migration of its site for customers using agents : all these customers using agents (such as AC, PT,...) must now use that new site: WWW.pinbet88.com
Transactions were blocked for all that period and continue to be for many customers, but it seems that is progressively fixed. I can testify AC created new account for PinnacleSports for me today and i was able to make a transfer of funds from my PinnacleSports account. I know most of customers can't make transactions for now, but be quiet and relieved, that will happen.
For now, one can say the newsite is quite catastrophic, desastrous. Personnaly i regret so much old site, as many of you i'm sure... I'll try with that new site for a few days, but if it is too disastrous i won't have the choice, i'll have to withdraw all money from Pinnacle (or rather Pinbet88 should i say). As i know Pinnacle has eyes everywhere, i tought that might be a good idee that we concentrate in one topic all the disfonctionnements we notice on PinnacleSports and the improvements we expect. That way, If PinnacleSports really wants to keep their customers, they can see here all that doesn't work and all the technical issues they have to fix. So i start the list of disfunctionnements, don't hesitate to add some
Problem number 1: the bet slip is very very long to open, much too long ! When one wants to place a bet, one clicks on a selection, but then the bet slip (where you enter the amount and confirm your bet) is very long to open! it takes about 2 seconds, which is an eternity when you bet in-play (live-betting). When using asian view and the old site, that bet slip immediately opened, that was so fast. But now on Pinbet88 it's loading 2 seconds before opening, a real disaster that makes it impossible to place bets in-play.
Problem number 2: when that bet slip opens, that is too low on the page! : one can only see half of the betslip and so one loses time again to rise the bet slip and enter the amount. How possible is it ??
Problem number 3: some in-play lines remain displayed many hours after the end of a match ! Of course you can't bet on them (if you select them message "current selection is unavailable for betting), but that is very annoying, because there are too many lines displayed for nothing and so the page isn't clear at all. for example, if i select now tennis, ATP toronto, i can see in "in-play" sections all lines from matches Stepanek/Paire, Novikov/Delbonis,Lu/Zverev...Some matches that ended some hours ago ! So why are all these lines always displayed?! That causes too much confusion
Problem number 4: totals or handicaps are supposed to be displayed in a ascending order, but on that new site they are displayed in total anarchy! For example when i click to see alternative total games of match Wawrinka/ Youznhy, they're displayed in this ordre: +/-21,5 then +/-20,5 and +/-22 and finally +/-20 ?? In fact one has the feeling everything is done so that there is confusion for the customer
There are many other issues on that horrible new site. I listed 4, now i let you list others, so don't hesitate. And don't forget please to attribuate a number for every problem. that way it will be easier to identify a problem between us. And in case several persons attribuate the same number to their problem because posting at the same time, simply edit and change your number of problem